Wink Saigon Centre, Unscripted by Hyatt - 24 Hours stay

早餐的用餐區太小, 服務人員也不理不管, 沒位置服務人員不會理會

Friendly staff and nice bed

The check-in staff were very friendly and welcoming. However, the room was quite small and cramped. Breakfast was just average, with limited options. My biggest issue was with the laundry service staff. I purchased a laundry voucher and received a code to use the machines, but the code didn’t work. Instead of being helpful, the staff member questioned me in an unfriendly way, asking how many times I had already used the code. I explained to her, “I’ve only been here for 4 days and this is my first time doing laundry—how could I have used it multiple times?” She did reset the code for me, but her attitude was clearly annoyed and unpleasant, as if she assumed I was trying to reuse an old code.

All staffs are so nice and helpful, the only problem with bathroom is so small.

Good