Quality Inn & Suites Spring Lake - Fayetteville near Fort Bragg

Nice property. Pool was out of order and it was during US Open. Paid premium price-would have been nice to have relaxed in pool. Otherwise-nice property.

Pool out of order. Lousy breakfast

Everyone was very helpful, however I left because there was no power.

Was very clean and likes pool / hot tub

Probably the only thing that seemed clean and good was the breakfast room itself. The actual breakfast was bare minimum, but there was a Belgium waffle maker. The room was dingy. Stains on the couch. Paint was not fresh. Towels then and cheap. Speaking of...there was only one set of towels when we checked in. The next morning, I called the desk to ask for more and she told me they were out of towels. Luckily, they brought some up within the hour. There was a spider web on the window pane (inside). The elevator was sketchy. Surprisingly, the staff was nice. But, it served the basic need. We got some rest. Nothing stood out as "great". The breakfast room was clean, at least.

Not clean the pool was not open. The food was not good. I will not go back.

It was kind of inconvenient that elevator was down

The stay was pleasant for a night. I did see a roach in my room, made me a little uneasy but over all the room was clean, and comfortable 7/10 would recommend, the elevator is sketchy, on our way to leave, it did not move down from the fourth floor, definitely terrified me.

The girl at the front desk was very nice. Pool is not open.

This stay, used for a family member graduation, was a great stay especially with the modern upgrades the hotel has renovated. the bed was comfortable, the bathroom was clean and modern, and the suite was very large. Even the breakfast was a full hot and cold breakfast and not the breakfast in the bag like some hotels give. Only concern was the outdated elevator and the pool was not in service for our stay

There was food in the back of the couch, I had to ask for room to be vacuumed and get fresh towels. Overcharged me for the room. I would not recommend this place to anyone. Very bad service.

The staff was wonderful but the hotel was not in good condition and my room had roaches

Stayed here while visiting family members because it comes with free breakfast. My main issue was cleanliness. The shower curtain had mold spots at the bottom, one of the comforters had a blood stain on it as well as one of the pillows.

Started out with hair all over the tub and shower and a bug on the floor in the bathroom. Ended up with me leaving at 5am because the roaches decided to come out. Went to tell person in lobby but nobody came so I left and went to another hotel. This place is really gross, smells of weed and cigarettes & is not clean AT ALL. Looking at reviews, looks like this is a common thing.

It was stinky , the rooms was never up to par

In room cleanliness is bad…carpet in my room had not been vacuumed in some time…chex mix cereal crumbs, lint and hair all over the floor…dingy old fluorescent light bulbs and old paint cause mild sickness.

Probably the only thing that seemed clean and good was the breakfast room itself. The actual breakfast was bare minimum, but there was a Belgium waffle maker. The room was dingy. Stains on the couch. Paint was not fresh. Towels then and cheap. Speaking of...there was only one set of towels when we checked in. The next morning, I called the desk to ask for more and she told me they were out of towels. Luckily, they brought some up within the hour. There was a spider web on the window pane (inside). The elevator was sketchy. Surprisingly, the staff was nice. But, it served the basic need. We got some rest. Nothing stood out as "great". The breakfast room was clean, at least.

Not clean the pool was not open. The food was not good. I will not go back.

Several water bugs on the floor in the lobby. Also, workers were loud in the hallway. Hotel rooms smells.

Don’t let the reference to being recently renovated fool you. The front exterior of the building looked fine as well as the lobby; however, that’s where the positives regarding appearance ends. Interior is extremely dated and in need of a major upgrade. Hallways are in need of repair as there are multiple floors water leaks, and they are not clean. The worst issue are the rooms. They are spacious, but they are desperately in need of updating AND a major cleaning. Carpets are very dirty. Opted to not use the sofa bed because upon taking off the cushions, we found crushed potato chips (not just crumbs) and a child’s dirty pink sock which is an indication that the sofa bed was not cleaned after a previous renter. Linens on both double beds had multiple large stains of various colors. The best thing about the included breakfast was the orange juice. Eggs were pre shaped (circular) and obviously not fresh cracked and looked to be of the reconstituted powdered variety. Sausage patties were just about tasteless. Two positives are the friendliness of the hotel staff and the fact that there didn’t appear to be any evidence of bugs or vermin (which is a bit surprising given the lack of cleanliness). This hotel is more like a cheap motel that would charge $40-$50 per night - not over $100 per night. Don’t be fooled by the updated exterior. Not nearly worth the expense. Look elsewhere!

Hotel is dated

The picture of the hotel on the website was just facelifting. Except for the appearance everything of the hotel was too old, dirty, and not functioning well. Due to the location of the hotel loud traffic sound bothers even night time. It was my worst experience in my life.

Room was clean and staff was nice.limited parking. Breakfast ended at 9–Which was kind of weird. About 10:30 or so we received a random “wake up” call, which I understand why but was still slightly annoying. Overall stay was ok. Walls were paper thin so we could hear all hallway commotion. Overall stay was ok. But if you are looking for peace def not the place to be on a weeknd. Would only stay here again if need be.

The rooms were nice. the hallways looked older than the inside rooms. A great stay for the price. The staff were awesome!

This was the most miserable stay I’ve ever experienced. Not only was the property in need of maintenance, the room was not clean, the floor felt sticky, the pull out bed was broken and unusable, the regular bed and pillows were very uncomfortable and the noise from the highway was so loud, there was no hope of getting any sleep. There was zero insulation from noise and sounded like the windows were wide open. Had I not already paid, I would have checked out early.

Room size.

The building looks new on the outside and the rooms needed updating. I was not expecting the halls and interior to look the way they did.The staff was very friendly and accommodating. They made up for everything that was lacking in the physical condition and appearance.

We noticed in our room, there was tape on the wall with hair strands. The bathroom door was off the bottom hinge and when opened, would hit the sitting person\'s knees. Who puts a bathroom door in this spot??. The hallway had the same candy on the carpet for the 4 days we were there. The sink counter is too high.. I am 5\'2" and could barely reach over it. All showers should have one handicap bar to step out of the tub. Our tub was very slippery. All showers should have the hose attachment so the height of the water spray can be adjusted up/down. I could not reach the shower head to make an adjustment unless i stood on the top edge of the tub. I did appreciate the front counter staff....they were special.

Great customer service and the room was nice and spacious!

Don’t let the reference to being recently renovated fool you. The front exterior of the building looked fine as well as the lobby; however, that’s where the positives regarding appearance ends. Interior is extremely dated and in need of a major upgrade. Hallways are in need of repair as there are multiple floors water leaks, and they are not clean. The worst issue are the rooms. They are spacious, but they are desperately in need of updating AND a major cleaning. Carpets are very dirty. Opted to not use the sofa bed because upon taking off the cushions, we found crushed potato chips (not just crumbs) and a child’s dirty pink sock which is an indication that the sofa bed was not cleaned after a previous renter. Linens on both double beds had multiple large stains of various colors. The best thing about the included breakfast was the orange juice. Eggs were pre shaped (circular) and obviously not fresh cracked and looked to be of the reconstituted powdered variety. Sausage patties were just about tasteless. Two positives are the friendliness of the hotel staff and the fact that there didn’t appear to be any evidence of bugs or vermin (which is a bit surprising given the lack of cleanliness). This hotel is more like a cheap motel that would charge $40-$50 per night - not over $100 per night. Don’t be fooled by the updated exterior. Not nearly worth the expense. Look elsewhere!

The staff is the best

Amanda, the receptionist was so helpful. She was just there when you needed her. Great staff. Super clean bathrooms and it was very very safe to stay there.

Staff is always great here

Staff were great breakfast want ok but the waffles tasted a little funny with the syrup sheets had stains on it

Front desk staff was wonderful on arrival and thru out my stay. Will definitely be staying again

I stayed for one night and found the front desk attendant very helpful. The room was immaculate. The attendant clerk in the morning was most kind. I would definitely stay there again as long as my step son is in the military.

Staff is always very welcoming and polite

The staff was the friendliest i expierenced. The only problem we had was in the room...the AC was too close to the bed. Barely enough room to stand. The air was blowing directly on the bed. Other than that everything was great.

From the moment I walked in, the young lady at the front desk had a nasty attitude. The room had a hole & crack in ceiling. They didn’t wanna help me. I will never stay there again and I’ll make sure the military community knows to avoid them at all!

They were so accommodating and was so understanding of me checking in so late! Place was quiet, clean, and comfortable! Neighborhood was nice and peaceful! Loved it! Thank you for the awesome Hospitality. 10 /10 would recommend 👌

The staff was very nice. Always trying to make me comfortable. The room was nice and clean. The neighborhood is run down but never felt unsafe. Property is pretty clean. A little trash here and there but cared for. Parking was good. I would stay again.

The picture of the hotel on the website was just facelifting. Except for the appearance everything of the hotel was too old, dirty, and not functioning well. Due to the location of the hotel loud traffic sound bothers even night time. It was my worst experience in my life.

Overall, this is an amazing place to stay if you’re going to visit the Fort Bragg or Fort liberty area. The hotel is exceptionally nice. The staff is amazing and it’s a quiet place to be. We also have convenience stores and shopping areas may be 2 to 3 minutes walking distance it’s a Dunkin’ Donuts, a Domino’s I mean, yeah I really love or enjoy staying at comfort Inn and quality suites hotel they have treated me great and I would recommend them to anybody coming from anywhere.

This hotel was right in the middle of everything I needed to attend this weekend. Very convenient and had last minute shopping options available to me when I needed to get things that I had forgotten. The employees where very helpful and friendly when entering and exiting the building.

Pretty area, convenient location....close to base. Fridge and microwave handy. People very nice.

The location was convenient for our destinations

This area is a pretty sketchy part of Fayetteville. I first got there and my room wasn’t clean so they gave another room. The shower had no hot water and no pressure. Thankfully only spent one night. No vending or ice machines available on the floor. I was pretty disappointed but it matched the price I paid.

Friendly staff convenient and close to just about everything

They were so accommodating and was so understanding of me checking in so late! Place was quiet, clean, and comfortable! Neighborhood was nice and peaceful! Loved it! Thank you for the awesome Hospitality. 10 /10 would recommend 👌

Welcoming atmosphere the moment you walk in. Once entering the room the air quality was fresh and comfortable we liked the room amenities and the comfortable bed. Next time in North Carolina I'll book the same hotel. Great coffee shop across the street.

Decent stay for the price :) staff was friendly and helpful. Breakfast was good. Room smell was on the ‘been closed up for a while’ kind of smell

Great deal for the price. Friendly staff, good breakfast, clean rooms. Do be aware the pool hours are a bit more limited than most places I've stayed (10-8) Would definitely stay there again, next time I'm in the area.

Room was clean and staff was nice.limited parking. Breakfast ended at 9–Which was kind of weird. About 10:30 or so we received a random “wake up” call, which I understand why but was still slightly annoying. Overall stay was ok. Walls were paper thin so we could hear all hallway commotion. Overall stay was ok. But if you are looking for peace def not the place to be on a weeknd. Would only stay here again if need be.

Here is a Clint Eastwood review—The Good, The Bad, & The Ugly (TLDR—they run out of towels, like all the time—bring your own). The Good—rooms were clean. Beds were comfy. The Bad—breakfast was okay. Limited selection and on the lower half of what I would expect. If you’re good with muffins and coffee and cereal, it’s workable. Fruit and eggs were just okay. The Ugly—we returned Saturday evening having stayed one night already. We had two sets of towels and used them Saturday, expecting to be able to get fresh towels. Nope. Apparently “the construction workers get three or four towels a day,” so if you don’t ask early enough, you don’t get any. (I bumped into one of those guys as I was exiting the hotel and he said “they’re out of towels again?”). The evening clerk could not, by policy, pull towels from an unoccupied room to help us out. I offered to launder our towels, but they don’t have quarters for the machines on property. So, I drove to Walmart and bought towels and washcloths to use. The clerk asked for my receipt and made a copy since they want to reimburse me at least for the cost of the towels. Walmart was close by, so driving there didn’t hit my fuel tank too bad nor did I waste more than a half hour of my time—but, it’s the principle of the thing. One towel and washcloth per person is like basic hotel 101. There were lots of excuses-somebody stole a box of towels-but this is apparently a common occurrence. And staff can’t solve problem w/no support from mgmt

Pool out of order. Lousy breakfast

It was okay. We didn't get to eat breakfast because the service time was from 6 to 9am. They need to extend the breakfast time. The building is pretty old, there was a big giant spider by the elevator. We had difficulties opening the screen door to the porch, it needs lubricant. The refrigerator was nice and big and the dinning area was very spacious. We were on the 5th floor and had a nice view of the surrounding area.

Staff were great breakfast want ok but the waffles tasted a little funny with the syrup sheets had stains on it

Probably the only thing that seemed clean and good was the breakfast room itself. The actual breakfast was bare minimum, but there was a Belgium waffle maker. The room was dingy. Stains on the couch. Paint was not fresh. Towels then and cheap. Speaking of...there was only one set of towels when we checked in. The next morning, I called the desk to ask for more and she told me they were out of towels. Luckily, they brought some up within the hour. There was a spider web on the window pane (inside). The elevator was sketchy. Surprisingly, the staff was nice. But, it served the basic need. We got some rest. Nothing stood out as "great". The breakfast room was clean, at least.

It was very quit, clean, receptionist very attentive and very good breakfast. I stayed with my kids and we had a nice rest after long hours driving.

This stay, used for a family member graduation, was a great stay especially with the modern upgrades the hotel has renovated. the bed was comfortable, the bathroom was clean and modern, and the suite was very large. Even the breakfast was a full hot and cold breakfast and not the breakfast in the bag like some hotels give. Only concern was the outdated elevator and the pool was not in service for our stay