Teatro Boutique Rooms & Suites

The property had lots of character in the decor of the rooms and elevator. It was in the perfect location to walk to lots of shopping, dining, and nightlife. The front door never stayed locked as it had to be pulled tight and guests popping in and out never followed the sign. However the area overall felt safe.

Great location for walking to see the old town of Lisbon. There are many cafes and restaurants- Sacramento was recommended by staff and it was delicious- reservations suggested but we went early and managed to get a table for 2. The hotel has a lot of character and not your typical chain type hotel. The entrance/lobby is very tiny. They will do luggage hold for you if you arrive early before check in. The elevator - very old school with doors you pull shut is VERY tiny. If you have more than a carry on size bag it may not hold 2 people. The stairs are fine and dark at first but lights go on as you approach. Our room #24 was ok. The bathroom has a clear door, but it’s down a hallway. We didn’t have any shower amenities like soap/shampoo - not sure if it was forgotten or that’s the way it is, we were too tired to ask about it and had our own, but if you’re counting on it you may want to confirm. Although advertised as a B&B, there is no breakfast, but many places a few steps away.

Great area close to many interesting sights and Camoes Square which is a meeting point for many Tours. That square is right next to Baixo- Chiado subway station. It is in one of the hilly areas of Lisbon. Walking down is fine, but I usually took an Uber at the end of my sightseeing instead of walking back up the hill. Immaculate stylishly decorated room. The bathroom is quite small. The room is perfect for one person but a tight squeeze for two people.There is a little elevator with the sliding metal grill on each side of it. There’s really not a lobby – just one employee seated behind a glass pane. No place inside the hotel to get breakfast but cafés are right next-door and the food is delicious.

No staff are onsite overnight and someone got trapped in the elevator at 2:30am. The whole hotel was awake for over an hour with all the noise. The fire dept eventually came but by then other guests got him out. The hotel is on a loud and bright-all-night corner and they charge for everything. I recommend booking elsewhere.

Very nice room, the female staff were excellent, thank you Angela and Sandra. The guys kept their heads down and weren’t that helpful. NO SERVICE IN THE HOTEL, although it says Food And Drink and Room Service. They do NOT have a breakfast room or food. Our mini fridge wasn’t working but replaced quickly. Coffee maker on a very high shelf so I’d you’re under 5’4”… great Location!!!

Elevador antigo demais, ficava travando, entrada sem placa, uma portinha, água do banho demorava a esquentar…., o único ponto positivo foi a localização

Greeted at reception, told one room had an 'upgrade' so was happy about that. Saw the 2 rooms we had as our group, the small double room is tiny and only big enough for 1, in my opinion. The 'upgraded room' was a decent size but was not very clean. There were hairs on my pillows, the shower room was very dusty, with the previous occupants contact lenses still on the side. The room itself was very loud and the reception closed at 10pm so couldn't report loud neighbours upstairs. The hotel is quite a walk, so if you're not used to steep walks, or are disabled, I wouldn't recommend this hotel. The lifts can barely get 3 people in, so wheelchair users would really struggle. The description said an ipod docking station in each room, that's a lie! The TV had 6 channels all in Portuguese. The main lights for the room didn't work, so there was a floor lamp, where the on off switch didn't work, so you had to unplug it. Location wise, it's OK. Its close to lots of bars and restaurants, though at weekends it does get busy, and the locals don't come out until around 10-11pm, so you may not be able to get an early night for that early start you want. Overall not very happy with the hotel, its nowhere near a 4 star hotel. I'd say 2.5 stars, at best! Please don't pay over the odds to stay here!!

Elevators are very tiny and they had to shut it down and restart

the location is perfect, the price it was high but I love the decoration. Need to map the floors better.

Property staff during check in was very unprofessional. Although Expedia showed that our stay was already paid, staff didn’t put any effort in handling the situation. Front desk attendant blatantly refused to listen to get to the bottom of the miscue. They insisted we called Expedia ourselves. Front desk was rude and unprofessional. Elevators are tiny, old and scary. No cart or help is available for those with lot of luggages. Room was musty and has a smell of mold. My wife and I woke up several times with dry throat and lips. Air quality was so bad my toddler son left the hotel with sore throat and cold symptoms. We spent two weeks across Portugal in several hotel/ suites and by far the worst stay. Will not return or recommend this place.

The location of this property is wonderful. Right in the heart of the city close to attractions shopping and dining. Despite being close to everything it is very quiet at night. Check in was easy and even though we arrived early we were able to drop our bags until later. The bad.... not very clean. The tub had hair all over, no place to hang wet towels and the hallway/staircase had a seriously funky smell that was definitely not the best. Also this is most definitely NOT a bed and breakfast as some descriptions say, so if you think food is available-it's not.

The property is old. We had multiple spots on the carpet and something black in the shower (possible mold).

We enjoyed our stay and the staff were super nice. They upgraded our room and let us check in 2 hours early which was so nice after our flight. It’s in a great location, super close to good restaurants and attractions. The only thing about our room was the bathroom, there was almost no counter space and the shower had mold on the bottom and on the door.

Mildewed shower. Unknown purpose of carpet under bed with ends sticking out .

Good location, decent staff, a little noisy on the weekend, it would have been great if the hotel wasn't infested with COCKROACHES

Ripped towels Broken sink Broken toilet Dirty sheets

Excellent location, very basic hotel that needs updating. Rooms were clean.

This was quite a disappointment... When i think boutique i think Cosy, luxury, comfort... This was anything but that. Small, dirty, smelly... We didnt even dare to shower there or walk bare-footed in the room. My initial idea was to check out again immediately... Room was dirty, small and nothing like it shows on the picture. Had to go back to the "front desk" to ask for toiletpaper because that wasnt even in the room. Bathroom was dirty, toiletseat loose, stains all over. The wasbasin didnt drain... Airco couldnt cool the room. Front door was open all time. Small and very narrow corridors.. a smell of sewar when walking the stairs. Dont be fooled by the pictures... Thats niet what you will find... The only good thing was the location. If you can find it... The location directions on the app brought us somewhere else.

A great hotel in Lisbon with tons of “unique” character. It is in a bit of disrepair though and does need to have a few things fixed in our room. The black mold in the bathroom was a bit offside. Bed was great, view was great, quiet overall, and amazing location.

Emplacement parfait, accueil aimable. Propreté a revoir, cheveux, moisissures autour de la vasque de salle de bain et paroi de douche, odeurs désagréables, tapis de bain troué et cuvette WC non adapté et non accroché. Dommage avec un entretien plus soigné, le séjour aurait été plus agréable car la literie est bonne et la décoration originale.

Lovely and unique hotel in an excellent location. The only odd thing was having a glass bathroom door

Habitación claustrofóbica, no cabe nada, no hay percha ni armario… ducha fija en el techo, se escucha mucho la calle, TV no iba sonido y desde recepción no te solucionan nada. Lo único bueno la situación, hay opciones muchísimos mejores.

Very very small room but clean and in a great location

Great area close to many interesting sights and Camoes Square which is a meeting point for many Tours. That square is right next to Baixo- Chiado subway station. It is in one of the hilly areas of Lisbon. Walking down is fine, but I usually took an Uber at the end of my sightseeing instead of walking back up the hill. Immaculate stylishly decorated room. The bathroom is quite small. The room is perfect for one person but a tight squeeze for two people.There is a little elevator with the sliding metal grill on each side of it. There’s really not a lobby – just one employee seated behind a glass pane. No place inside the hotel to get breakfast but cafés are right next-door and the food is delicious.

We liked the location, there were restaurants around us, and busy areas within walking distance. We chose a big room on the corner which was great, except we couldn’t get it super cool. We like it just a little on the cold side for sleeping.

Perfetta location, stanza un po’ piccolina.

After an overnight flight, was able to check into the hotel a few hours early to shower and take a nap. The front desk staff was friendly and accommodating. The room was small, but clean and nice. Kind of an odd configuration and the air conditioner didn't get the room very cold. Bathroom was clean, but had a weird sink that splashed water everywhere when the faucet was turned on. Bed was very comfortable. The neighborhood had a number of restaurants and bars to choose from - the food being good at many of the places. From the hotel, you can walk pretty much anywhere in the main, downtown area. Just know at some point, you'll be walking uphill - A LOT. Tip: downloading the free Rick Steves Lisbon audio walk will end very close to this hotel. While the hotel is decent, the area is very noisy. You will hear screaming, talking, fighting, hooting and hollering after 1am until about 4am as the bars empty out. Additionally, you will hear clear conversation from the patrons eating and drinking at the restaurants outside of the hotel. I now understand why such a centrally located hotel had such a bargain price. If you want quiet, look elsewhere.

Easy to get to and great location for walking around the city. We didn’t need anything fancy as we expected to be outside most of the time. The room itself was just okay. The AC didn’t work in our room so we had to have the windows open, which for our street facing room made things pretty loud. and the room smelled moldy/musky when we got in. But there was so much to do in the area we were content for the one day/two nights we were there

Very well located. Convenient for solo traveler. Did the job. Shower goes straight into the room. No bathroom intimacy (clear door right in front of bed). Towels with holes in them. Very close to Ciado, downtown and Baira Alto. Beautiful Miradouro very close.

We had a comfortable stay but the style, furniture and overall look is a bit outdated. Check-in qas complicatednas the credit card machine was rejecting all cards. Very spacious suite. Very good location in Chiado very close to shopping and barro alto

Very nice and great staff.

Arrived at 8am after a long flight and room was ready!!! Thank you Teatro!!

VERY good location close to Rossio Square and all kinds of restaurants and transportation options. Staff was friendly and helpful.

The property itself was good. Upon arrival, there was nobody at the reception desk (this was at about 8pm). We waited and called out for someone but we had to wait about 10 minutes before anyone showed up. Once someone did, they only gave us our room key and did not explain anything about what the hotel offers (breakfast, when reception is closed, etc.). That was the only downside, otherwise the room was clean and satisfied our needs.

No staff are onsite overnight and someone got trapped in the elevator at 2:30am. The whole hotel was awake for over an hour with all the noise. The fire dept eventually came but by then other guests got him out. The hotel is on a loud and bright-all-night corner and they charge for everything. I recommend booking elsewhere.

Good location for the centre of Lisbon and within easy walking distance of many restaurants and cafes. Also convenient for tram, bus and metro services. Friendly and helpful staff at the hotel.

Greeted at reception, told one room had an 'upgrade' so was happy about that. Saw the 2 rooms we had as our group, the small double room is tiny and only big enough for 1, in my opinion. The 'upgraded room' was a decent size but was not very clean. There were hairs on my pillows, the shower room was very dusty, with the previous occupants contact lenses still on the side. The room itself was very loud and the reception closed at 10pm so couldn't report loud neighbours upstairs. The hotel is quite a walk, so if you're not used to steep walks, or are disabled, I wouldn't recommend this hotel. The lifts can barely get 3 people in, so wheelchair users would really struggle. The description said an ipod docking station in each room, that's a lie! The TV had 6 channels all in Portuguese. The main lights for the room didn't work, so there was a floor lamp, where the on off switch didn't work, so you had to unplug it. Location wise, it's OK. Its close to lots of bars and restaurants, though at weekends it does get busy, and the locals don't come out until around 10-11pm, so you may not be able to get an early night for that early start you want. Overall not very happy with the hotel, its nowhere near a 4 star hotel. I'd say 2.5 stars, at best! Please don't pay over the odds to stay here!!

They don’t have 24h reception service. I have arrived 3:00am and my room key wasn’t working. I have called the phone emergency number… more than 30 times.. nobody picked my call.. I hadn’t place to sleep… I booked another hotel.. next day.. nobody gave me a good answer .. they refused to pay my extra night in the other hotel, they refused to reimburse me the night I couldn’t sleep at my room. I have filled a claim no answer. Sandra (the manager) didn’t call me back with a feedback .. all was fine by Expediab

Property staff during check in was very unprofessional. Although Expedia showed that our stay was already paid, staff didn’t put any effort in handling the situation. Front desk attendant blatantly refused to listen to get to the bottom of the miscue. They insisted we called Expedia ourselves. Front desk was rude and unprofessional. Elevators are tiny, old and scary. No cart or help is available for those with lot of luggages. Room was musty and has a smell of mold. My wife and I woke up several times with dry throat and lips. Air quality was so bad my toddler son left the hotel with sore throat and cold symptoms. We spent two weeks across Portugal in several hotel/ suites and by far the worst stay. Will not return or recommend this place.

Customer Service was excellent!

Great location!

Localização excelente, quarto muito bom, apenas necessário uma verificação na parte elétrica do quarto.

Hôtel bien situé et propre

Great location

Great area close to many interesting sights and Camoes Square which is a meeting point for many Tours. That square is right next to Baixo- Chiado subway station. It is in one of the hilly areas of Lisbon. Walking down is fine, but I usually took an Uber at the end of my sightseeing instead of walking back up the hill. Immaculate stylishly decorated room. The bathroom is quite small. The room is perfect for one person but a tight squeeze for two people.There is a little elevator with the sliding metal grill on each side of it. There’s really not a lobby – just one employee seated behind a glass pane. No place inside the hotel to get breakfast but cafés are right next-door and the food is delicious.

Excellent location, very basic hotel that needs updating. Rooms were clean.

Good location for the centre of Lisbon and within easy walking distance of many restaurants and cafes. Also convenient for tram, bus and metro services. Friendly and helpful staff at the hotel.

Very well located, with walking access to the majority of the old city.

A modern, stylish hotel in Chiado, just 5 min walk from Baixa-Chiado station and 10 min walk from the Tagus. The room was clean and the staff friendly.

Perfect location in a historical part of the city. Close access to the metro, cafes, shops, and historical places to visit!

Very clean hotel, very good location! The only negative, the coffee in the room had a charge of 2.5€ and the tv cable was very limited. But other than that I would stay there again and would recommend this hotel

They say they are a B&B with photos of breakfast area but have no such facility.very misleading!

The staff was very curt when we checked in. Later other staff was really nice. We were sent off to our room but the keys did not work. So there is no service to help you with luggage if needed. The area around the hotel is nice but the construction starts at early and is very loud. Bathroom was not clean but was too late to complain. So cleaned it ourselves. The bathrobes were ripped and many holes. There was holes in the curtains and damage to a lot of the furniture. After the first staff cleaning we did not get replacement towels or items cleaned. We thought it included breakfast but found out it did not when another guest asked. It was ok as we found a great place down the street. The bed was nice but overall not worth the money.

Great location for walking to see the old town of Lisbon. There are many cafes and restaurants- Sacramento was recommended by staff and it was delicious- reservations suggested but we went early and managed to get a table for 2. The hotel has a lot of character and not your typical chain type hotel. The entrance/lobby is very tiny. They will do luggage hold for you if you arrive early before check in. The elevator - very old school with doors you pull shut is VERY tiny. If you have more than a carry on size bag it may not hold 2 people. The stairs are fine and dark at first but lights go on as you approach. Our room #24 was ok. The bathroom has a clear door, but it’s down a hallway. We didn’t have any shower amenities like soap/shampoo - not sure if it was forgotten or that’s the way it is, we were too tired to ask about it and had our own, but if you’re counting on it you may want to confirm. Although advertised as a B&B, there is no breakfast, but many places a few steps away.

Great location and really close to everything. They do not have breakfast available

Quaint hotel, not tons of amenities but perfectly located and stylish well done rooms. Only draw back is they charge for in room coffee

Great area close to many interesting sights and Camoes Square which is a meeting point for many Tours. That square is right next to Baixo- Chiado subway station. It is in one of the hilly areas of Lisbon. Walking down is fine, but I usually took an Uber at the end of my sightseeing instead of walking back up the hill. Immaculate stylishly decorated room. The bathroom is quite small. The room is perfect for one person but a tight squeeze for two people.There is a little elevator with the sliding metal grill on each side of it. There’s really not a lobby – just one employee seated behind a glass pane. No place inside the hotel to get breakfast but cafés are right next-door and the food is delicious.

Very nice room, the female staff were excellent, thank you Angela and Sandra. The guys kept their heads down and weren’t that helpful. NO SERVICE IN THE HOTEL, although it says Food And Drink and Room Service. They do NOT have a breakfast room or food. Our mini fridge wasn’t working but replaced quickly. Coffee maker on a very high shelf so I’d you’re under 5’4”… great Location!!!

Ett lite trevligt hotell med mycket bra läge. Lite annorlunda vilket vi gillar. Inget rum det andra likt. Det enda som inte kändes bra och som fördyrade vår resa var frukost. Den saknades vilket är förvånande på ett B&B hotell. Fanns dock fantastiska frukostställen inom några 100 meter Räkna med 1500kr extra för dessa när ni jämför hotell Detta bör Hotels.com rätta till för att slippa missnöjda kunder

Hôtel bien situé, propre et original Un seul bémol pas de petit déjeuner sur place