Hotel Villa Eur

Bra frukost, stort rum, bekväm säng, tyst

Excelente servicio, hotel Muy bien ubicado

DIRTY, INFESTED WITH ANTS, PERSONNEL NOT WILLING TO HELP, NO SOUNDPROOFING. The hotel is old, dirty and poorly maintained. Although the bed sheets and towels were clean, the room was generally dirty. The “white” curtains were so covered in dust that they looked dark grey, and the corners of the floor and the shower walls were dirty and looked like not cleaned for years with packed dirt. The rooms are infested with ants. Ants were crawling all over the bed every night. I was biten by ants. After the first night, I asked reception to move me to another room because of the ants, but they sprayed a chemical instead. It didn’t solve the problem—the ants still reappeared. The spray was so strong that, despite sleeping with the windows open, the next day I had a terrible headache and felt exhausted. The staff were unhelpful and unwilling to resolve the issue. Even though I stayed for 5 days and reported the “ants” problem after my first night, they refused to move me from the infested room. They were saying that ants were there because of food in the room. I never had any food in the room. Then the personnel accused that the previous guests had food and after the spray, the ants would not appear again. But as the ants kept appearing every night after the spray, the problem was definitely not linked to “food”. The room had poor soundproofing—you could hear everything happening in the neighboring rooms. The only decent thing was the breakfast.

Tutto ok Ci tornerò senz'altro

ロケーションは素晴らしいが、お風呂のお湯と水圧が弱すぎる。