The worst part is the payment issue. I’ve been using Expedia for years and always pay in advance to get the refund insurance in case of cancellation. Yes, I was late at the check-in: midnight against 21:30 at the latest normally. The owner says I have yet to pay. I say I doubt it, that I always pay in advance and I want to check on my mobile my recipes. It my 5th hotel in 7 days in my business trip, yeah give me a minute to find it. He immediately yells at me, takes away room’s key and says I have to leave now. While he walks me to the parking, I finally find the Hotels.com mail saying I have to pay at the arrival. I say my bad and he finally gives me the key. Yet, no sorry from his part for yelling or threating me that way. I asked him while he was yelling why he was threatening me: I am still pending of his answer. If he ever reads this: sir, you work in hospitality. This attitude is purely professional. Plus, your lack of maturity for not saying sorry is too much. Accommodation part : the bed was completely uneven between the two mattresses; one’s side was higher and more off-center than the other. Also, the curtains let in a lot of light—a lot of light because of the building across the alley from Room 13. The walls let in all the noise; it’s like having a silver-colored person right next to you. At 2 a.m., the toilet made a huge splashing noise—even with the door closed and earplugs in, I could still hear it. Breakfast was nice.
The worst part is the payment issue. I’ve been using Expedia for years and always pay in advance to get the refund insurance in case of cancellation. Yes, I was late at the check-in: midnight against 21:30 at the latest normally. The owner says I have yet to pay. I say I doubt it, that I always pay in advance and I want to check on my mobile my recipes. It my 5th hotel in 7 days in my business trip, yeah give me a minute to find it. He immediately yells at me, takes away room’s key and says I have to leave now. While he walks me to the parking, I finally find the Hotels.com mail saying I have to pay at the arrival. I say my bad and he finally gives me the key. Yet, no sorry from his part for yelling or threating me that way. I asked him while he was yelling why he was threatening me: I am still pending of his answer. If he ever reads this: sir, you work in hospitality. This attitude is purely professional. Plus, your lack of maturity for not saying sorry is too much. Accommodation part : the bed was completely uneven between the two mattresses; one’s side was higher and more off-center than the other. Also, the curtains let in a lot of light—a lot of light because of the building across the alley from Room 13. The walls let in all the noise; it’s like having a silver-colored person right next to you. At 2 a.m., the toilet made a huge splashing noise—even with the door closed and earplugs in, I could still hear it. Breakfast was nice.
