Motel 6-Overland Park, KS

I traveled there with a group of friends. I made my reservation through the hotels.com website, while two other groups booked through Expedia. Upon arrival, we were informed that the two Expedia bookings had been canceled because, according to the staff, they do not receive payment from Expedia. We were not notified of these cancellations in advance - no email or phone message was received - and only learned about them after arriving. In addition, the front desk staff member was dismissive and unhelpful, refusing to accommodate one of the groups. His behavior came across as unwelcoming, and we felt that the way we were treated had a discriminatory undertone.

Did not get to see the room or shop near by because they sold my room to someone else

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First 3 minutes I had to kill 4 to 5 roaches . Transferred to another too where I only killed one. Some outside smoke weed..No microwave in rooms .,no fridge very tin down . I think if you hire a handy man who can fix all the disgusting caulking job and fix minor things , paint doors glossy so they do not stair very easily , and would be easy to clean. Also treat the roach infestation in some of rooms .

They do not honour Expedia booking, even after calling to confirm about my room and telling her I booked on Expedia she didn’t tell me until I got there. Very rude customer service as well.