Great location and that's about it. Keys kept deactivating, TV went out, messaged them for adjoining rooms and called and we did not receive adjoining rooms, towels were as rough as sandpaper, bed was as hard as a rock, even my 14 year old tossed and turned all night, breakfast was terrible! They were out of eggs, bacon, cheese etc so you had prepackaged hostess Danishes' and instant grits and not much else... The building needs refurbishing and the bathroom set up is terrible and hard to change in when rooming with others. They also need to take the water slide out of their pictures as it is not in operation. When we asked for extra towels at the front desk we were told to go find the housekeeper LOL :D.. the housekeeper was nowhere around so the door was open to the housekeeping room and we had to retrieve our own towels. Do yourself a favor and stay elsewhere. Worse part of our trip. Worth about $40/night... When we return to Helen, we won't be staying here. They have a major either owner problem or GM problem on their hands!
Great location and that's about it. Keys kept deactivating, TV went out, messaged them for adjoining rooms and called and we did not receive adjoining rooms, towels were as rough as sandpaper, bed was as hard as a rock, even my 14 year old tossed and turned all night, breakfast was terrible! They were out of eggs, bacon, cheese etc so you had prepackaged hostess Danishes' and instant grits and not much else... The building needs refurbishing and the bathroom set up is terrible and hard to change in when rooming with others. They also need to take the water slide out of their pictures as it is not in operation. When we asked for extra towels at the front desk we were told to go find the housekeeper LOL :D.. the housekeeper was nowhere around so the door was open to the housekeeping room and we had to retrieve our own towels. Do yourself a favor and stay elsewhere. Worse part of our trip. Worth about $40/night... When we return to Helen, we won't be staying here. They have a major either owner problem or GM problem on their hands!
