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Holiday Inn Express & Suites Utica, NY

US$ 187

/ noite

Média para setembro

Holiday Inn Express & Suites Utica, NY - Image 1

Holiday Inn Express & Suites Utica, NY - Quarto

Holiday Inn Express & Suites Utica, NY - Quarto

Holiday Inn Express & Suites Utica, NY - Piscina

Holiday Inn Express & Suites Utica, NY - Restaurante

Selecione datas para ver preços e disponibilidade

US$ 187

/ noite

Média para setembro

Média de preços por mês

Em Holiday Inn Express & Suites Utica, NY, a diária custa em média US$ 154 no mês mais barato (dezembro) e US$ 222 no mês mais caro (julho), com base nos últimos 12 meses.

Preço médio da diária em Holiday Inn Express & Suites Utica, NY por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 159
fevereiro	US$ 176
março	US$ 184
abril	US$ 189
maio	US$ 218
junho	US$ 205
julho	US$ 222
agosto	US$ 208
setembro	US$ 187
outubro	US$ 207
novembro	US$ 185
dezembro	US$ 154

Mais caro: julho (aprox. US$ 222)

Mais barato: dezembro (aprox. US$ 154)

Sobre esta propriedade

Aproveite opções de lazer, como uma academia aberta 24 horas, ou outras comodidades, como Wi-Fi de cortesia e loja de presentes/banca de jornal. Este hotel oferece comodidades como lareira no saguão, churrasqueiras a gás e uso gratuito da a...

Comodidades

Aproveite opções de lazer, como uma academia aberta 24 horas, ou outras comodidades, como Wi-Fi de cortesia e loja de presentes/banca de jornal. Este hotel oferece comodidades como lareira no saguão, churrasqueiras a gás e uso gratuito da academia nas proximidades.

Comodidades

As comodidades presentes incluem um business center 24 horas, check-in expresso e check-out expresso. Hotel possui um espaço de 31 metros quadrados, contendo espaço para conferência e sala de reunião, e é o local ideal para quem está planejando eventos em Utica. Estacionamento grátis sem manobrista está disponível no local.

Jantar

Holiday Inn Express & Suites Utica by IHG conta com uma lanchonete/delicatessen onde os hóspedes pode saborear uma refeição. Junte-se aos outros hóspedes em uma recepção de cortesia, oferecida em dias específicos. Buffet de café da manhã grátis é servido durante a semana, entre 6h e 9h.

Quartos

Sinta-se em casa em um de nossos 75 quartos com geladeiras e micro-ondas. Seu quarto inclui uma cama colchão com pillow-top. Nos quartos, você encontra TVs LED com canais a cabo para a sua diversão, além de Wi-Fi de cortesia para navegar na web. Banheiro privativo possui secadores de cabelo e escova e pasta de dentes (mediante solicitação).

Localização

Com ótima localização no coração de Utica, Holiday Inn Express & Suites Utica by IHG está a 5 minutos de carro de National Distance Running Hall of Fame e de Utica Children's Museum. Este hotel fica a 1 km de Erie Canal e a 1,3 km de Adirondack Railway Utica Station.

Lugares próximos

Erie Canal(0.6 milhas)
Utica Children's Museum(0.8 milhas)
Adirondack Railway Utica Station(0.8 milhas)
National Distance Running Hall of Fame(0.8 milhas)
North Utica Shopping Center(1 milhas)
Utica Marsh Wildlife Management Area(1.1 milhas)
Utica Memorial Auditorium(1.1 milhas)
Stanley Theater(1.3 milhas)
Munson Williams Proctor Arts Institute(1.5 milhas)
Saranac Brewery(1.7 milhas)
Matt Brewing Company(1.8 milhas)
Utica Zoo(2.6 milhas)
Oneida County Historical Society(2.7 milhas)
Utica Tennis Center(2.7 milhas)
Roscoe Conkling Park(2.8 milhas)
Aeroporto Internacional Griffiss (RME)(14.9 milhas)
Aeroporto Internacional de Hancock (SYR)(55.2 milhas)

Estacionamento
Piscina
Quartos de não fumantes
Centro de negócios
Lavagem a seco
Serviços domésticos

Localização

23 Wells Avenue, Utica, Nova York, Estados Unidos

Erie Canal (0.6 milhas)

Utica Children's Museum (0.8 milhas)

Adirondack Railway Utica Station (0.8 milhas)

National Distance Running Hall of Fame (0.8 milhas)

North Utica Shopping Center (1 milhas)

Utica Marsh Wildlife Management Area (1.1 milhas)

Mais informações sobre a localização

Opções de quarto

7

Quarto standard, 2 camas Queen (Communication Accessible)

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

6

Quarto standard, 2 camas Queen (Communication, Accessible Tub)

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

9

Suíte, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

11

Quarto standard, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

8

Quarto solteiro, 2 camas Queen

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 6

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

8

Quarto standard, 2 camas Queen

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

185 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

8

Quarto standard, 1 cama Queen, acessível (Communication, Accessible Tub)

Detalhes do quarto

1 Cama De Casal Grande

Acomoda 4

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

6

Quarto standard, 1 cama King, acessível (Communication, Roll-In Shower)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

8

Quarto solteiro clássico, 1 cama King (Communication, Accessible Tub)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

6

Quarto standard

Detalhes do quarto

1 Cama De Casal Grande

ou

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Avaliações dos hóspedes

8.5

Fabuloso

Com base em 987 avaliações verificadas

Quem se hospeda aqui?

Negócios

51%

Casal

14%

Famílias

25%

Grupos

6%

Viajantes individuais

3%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Em análises do Holiday Inn Express & Suites Utica by IHG, viajantes frequentemente destacam a simpatia e prestatividade da equipe, a localização conveniente perto da I-90 e de restaurantes, e um café da manhã gratuito geralmente satisfatório, com boa variedade, incluindo algumas opções sem glúten.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

Em análises do Holiday Inn Express & Suites Utica by IHG, viajantes frequentemente destacam a simpatia e prestatividade da equipe, a localização conveniente perto da I-90 e de restaurantes, e um café da manhã gratuito geralmente satisfatório, com boa variedade, incluindo algumas opções sem glúten.

Os quartos são normalmente confortáveis e espaçosos, embora alguns mencionem detalhes datados, paredes finas e pequenos problemas de manutenção, como baixa pressão da água ou problemas nos acessórios do banheiro. A limpeza é frequentemente elogiada, mas inconsistente, com vários relatos de móveis empoeirados ou falta de atenção nos banheiros. As opiniões sobre as instalações são mistas: carregadores para carros elétricos e uma piscina são apreciados, mas os hóspedes mencionam uma academia pequena ou fechada, problemas ocasionais com o elevador e questões com a temperatura, toalhas ou produtos químicos da piscina. No geral, espere uma estadia conveniente, com foco no atendimento da equipe, boa qualidade básica e alguma variação na manutenção e comodidades.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

As opiniões sobre as instalações são mistas. Os hóspedes apreciam os carregadores para carros elétricos e a piscina no local, mas relatam uma academia muito pequena ou fechada, interrupções ocasionais no elevador e problemas com a piscina, como água fria, cheiro de produtos químicos ou falta de toalhas.

Avaliações dos hóspedes relacionadas

8

Rod

11 de ago. de 2023

·

Hospedou-se por 1 noite

The pool was locked and once it was unlocked there were no towels.

The pool was locked and once it was unlocked there were no towels.

6

Debra

28 de dez. de 2023

·

Hospedou-se por 2 noites

Elevator wasn’t working properly, fitness area closed for renovations

Elevator wasn’t working properly, fitness area closed for renovations

10

Anthony

22 de mar. de 2023

·

Hospedou-se por 3 noites

I really like this hotel, and we stay here often because my son goes to MVCC in Utica. They do advertise a pool which was not available. They should say that in their description, however I did get a generous refund. The housekeeping staff could be better.

I really like this hotel, and we stay here often because my son goes to MVCC in Utica. They do advertise a pool which was not available. They should say that in their description, however I did get a generous refund. The housekeeping staff could be better.

10

Janet

28 de mai. de 2025

·

Hospedou-se por 1 noite

Very nice comfortable room, friendly staff, good pool.

Very nice comfortable room, friendly staff, good pool.

8

Vanessa

31 de ago. de 2025

·

Hospedou-se por 2 noites

Rooms are average, what you expect from a mid priced hotel. Breakfast was good, the one quirk is they don't have oatmeal(they usually have packets but didn't have any one of the days we were there) The gym was the most lacking feature. It's a NON air conditioned room that's just big enough to hold a bike, treadmill, and elliptical(Which wasn't working). They advertise it's near a rail trail, but the section we walked near the locks was REALLY isolated, definitely not somewhere to go alone.

Rooms are average, what you expect from a mid priced hotel. Breakfast was good, the one quirk is they don't have oatmeal(they usually have packets but didn't have any one of the days we were there) The gym was the most lacking feature. It's a NON air conditioned room that's just big enough to hold a bike, treadmill, and elliptical(Which wasn't working). They advertise it's near a rail trail, but the section we walked near the locks was REALLY isolated, definitely not somewhere to go alone.

10

Douglas

15 de mai. de 2025

·

Hospedou-se por 1 noite

I love the new chargers for my car (Tesla) that are on property. This is why I will continue to choose this hotel when I travel.

I love the new chargers for my car (Tesla) that are on property. This is why I will continue to choose this hotel when I travel.

10

Tina

17 de set. de 2024

·

Hospedou-se por 1 noite

Staff were very helpful, property was well kept. Breakfast area was large with lots of choices. Laundry facilities were welcome! Room clean, spacious and worth the price paid. Would stay here again

Staff were very helpful, property was well kept. Breakfast area was large with lots of choices. Laundry facilities were welcome! Room clean, spacious and worth the price paid. Would stay here again

8

Mark

7 de out. de 2023

·

Hospedou-se por 2 noites

The room was comfortable and the hotel was nice. We had noisy neighbours last night, we could hear them through the wall and did not sleep well because of them. The water in the swimming pool was too cold. The stuff was nice and friendly, overall, this hotel is a good choice.

The room was comfortable and the hotel was nice. We had noisy neighbours last night, we could hear them through the wall and did not sleep well because of them. The water in the swimming pool was too cold. The stuff was nice and friendly, overall, this hotel is a good choice.

10

Jill

22 de fev. de 2025

·

Hospedou-se por 1 noite

Elevator was broken but the front desk lady was amazing. She made up for it.

Elevator was broken but the front desk lady was amazing. She made up for it.

8

Lara

7 de jul. de 2023

·

Hospedou-se por 1 noite

Service was awesome. Nice selection for breakfast; it was easy to meet all the diets in my family. Only disappointing thing was theyhad just added chemicals to the pool so the fumes were nauseating and we didn’t get in.

Service was awesome. Nice selection for breakfast; it was easy to meet all the diets in my family. Only disappointing thing was theyhad just added chemicals to the pool so the fumes were nauseating and we didn’t get in.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Muitas avaliações elogiam a limpeza dos quartos e das áreas comuns, mas há relatos recorrentes de falhas, especialmente nos banheiros (cabelos ou resíduos) e móveis empoeirados, com um cheiro mofado ocasional.

Avaliações dos hóspedes relacionadas

8

Ashley

17 de ago. de 2023

·

Hospedou-se por 1 noite

Hotel is older but main areas were clean. Bathroom in our room looked like the shower hadn’t been cleaned and the bar of soap from the previous guest was still inside but main room was clean. Breakfast was nice and easy to access.

Hotel is older but main areas were clean. Bathroom in our room looked like the shower hadn’t been cleaned and the bar of soap from the previous guest was still inside but main room was clean. Breakfast was nice and easy to access.

10

Anthony

16 de abr. de 2025

·

Hospedou-se por 1 noite

Very clean and relaxing

Very clean and relaxing

10

Kelly

26 de jun. de 2025

·

Hospedou-se por 1 noite

Very clean and an overall good experience. Thank you for having a gluten-free option for breakfast.

Very clean and an overall good experience. Thank you for having a gluten-free option for breakfast.

10

Mark

31 de jul. de 2024

·

Hospedou-se por 1 noite

Room could have been cleaned better. It was apparent that the floor had not been swept….hair on floor. Yuck!!

Room could have been cleaned better. It was apparent that the floor had not been swept….hair on floor. Yuck!!

4

Clint

25 de set. de 2023

·

Hospedou-se por 1 noite

Hotel was extremely dirty and not well kept. Other hotels in the state along the highway are in much better condition and price. Curtains had gross stains on them, and shower and bathroom area were not well maintained. Breakfast was good, that’s about it. When telling the manager on duty the next morning and showing her pictures, she didn’t seem overlay concerned. Will not be staying at a Holiday Inn again.

Hotel was extremely dirty and not well kept. Other hotels in the state along the highway are in much better condition and price. Curtains had gross stains on them, and shower and bathroom area were not well maintained. Breakfast was good, that’s about it. When telling the manager on duty the next morning and showing her pictures, she didn’t seem overlay concerned. Will not be staying at a Holiday Inn again.

10

Michael

22 de set. de 2024

·

Hospedou-se por 1 noite

Excellent rooms, well-kept and clean. Clean all around, with staff that are very helpful and thoughtful. Stayed twice and will definitely stay again when we travel throughout the area.

Excellent rooms, well-kept and clean. Clean all around, with staff that are very helpful and thoughtful. Stayed twice and will definitely stay again when we travel throughout the area.

8

Mary

28 de out. de 2024

·

Hospedou-se por 1 noite

My stay was pretty good the room wasn't as clean as it had been in the past. Most of the furniture was quite dusty. Tho happily the bathroom was clean and the beds are very comfortable. I do feel like the free breakfast should be available until a I'm leaving Utica now so I'll it will be late when I get home plus I'm already so wiped out. I'm sorry I would have loved to see everyone time. Being several times I've missed it because I'm trying to pack and checkout therefore it is very hard to get down for breakfast in time

My stay was pretty good the room wasn't as clean as it had been in the past. Most of the furniture was quite dusty. Tho happily the bathroom was clean and the beds are very comfortable. I do feel like the free breakfast should be available until a I'm leaving Utica now so I'll it will be late when I get home plus I'm already so wiped out. I'm sorry I would have loved to see everyone time. Being several times I've missed it because I'm trying to pack and checkout therefore it is very hard to get down for breakfast in time

4

Matt

9 de mar. de 2025

·

Hospedou-se por 1 noite

Stopped for an overnight stay. We felt safe, however the rooms and hotel seemed a bit run down. The furniture was dinged up. The room looked clean at first glance, but the bathroom was pretty dirty which made us question the cleanliness of everything else. There were splatters on the wall and ceiling. There was a chunky substance on the shower curtain, residue on the shower soaps, and hairsin the tub and ceiling.

Stopped for an overnight stay. We felt safe, however the rooms and hotel seemed a bit run down. The furniture was dinged up. The room looked clean at first glance, but the bathroom was pretty dirty which made us question the cleanliness of everything else. There were splatters on the wall and ceiling. There was a chunky substance on the shower curtain, residue on the shower soaps, and hairsin the tub and ceiling.

6

danielle

4 de ago. de 2024

·

Hospedou-se por 1 noite

The front desk employee Peter was very friendly and helpful. Unfortunately when we arrived and went to our room, we discovered that it hadn’t been cleaned. Peter was quick to find us a new room. Decor was a little dated but overall neds were comfortable.

The front desk employee Peter was very friendly and helpful. Unfortunately when we arrived and went to our room, we discovered that it hadn’t been cleaned. Peter was quick to find us a new room. Decor was a little dated but overall neds were comfortable.

6

Ben

15 de jul. de 2025

·

Hospedou-se por 1 noite

Needs updating and more thorough cleaning. Breakfast was good and staff was very friendly and helpful.

Needs updating and more thorough cleaning. Breakfast was good and staff was very friendly and helpful.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são geralmente confortáveis e frequentemente espaçosos. Alguns hóspedes mencionam elementos datados, paredes finas e barulho de portas batendo, colchões firmes demais para alguns, e pequenas manutenções, como baixa pressão da água ou iluminação fraca.

Avaliações dos hóspedes relacionadas

4

SHIRLEY

23 de jan. de 2023

·

Hospedou-se por 2 noites

We requested a room with a king bed. The hotel manager called us the day we were to arrive asking if we could take a king room. We said yes that is what we requested. When we checked in we got a room with two double beds. I showed the girl working the front desk the written transcript from the managers voicemail and she apologized saying they cannot honor that. We were not happy about that. This hotel has paper thin walls. You hear your neighbors talking and even going to the bathroom. The doors slam shut and wake you up. We would not go to this hotel again. On a positive note the breakfast was good and Janine, who works the breakfast buffet, was so friendly and nice! She was the best thing about this hotel!

We requested a room with a king bed. The hotel manager called us the day we were to arrive asking if we could take a king room. We said yes that is what we requested. When we checked in we got a room with two double beds. I showed the girl working the front desk the written transcript from the managers voicemail and she apologized saying they cannot honor that. We were not happy about that. This hotel has paper thin walls. You hear your neighbors talking and even going to the bathroom. The doors slam shut and wake you up. We would not go to this hotel again. On a positive note the breakfast was good and Janine, who works the breakfast buffet, was so friendly and nice! She was the best thing about this hotel!

10

Lisa

18 de ago. de 2025

·

Hospedou-se por 1 noite

We stayed for 3 nights, 2nd time staying here and had a great experience. The staff were notably friendly, so much that I'm writing this review. They were very friendly and helpful! The room was spacious, bed very comfortable and the food options in the morning were solid and typical of a HIE. It's next door to two restaurants so it's very convenient to walk to dinner, and there's an amazing bagel place (Willie's) just over the bridge for bigger breakfast options and lunch.

We stayed for 3 nights, 2nd time staying here and had a great experience. The staff were notably friendly, so much that I'm writing this review. They were very friendly and helpful! The room was spacious, bed very comfortable and the food options in the morning were solid and typical of a HIE. It's next door to two restaurants so it's very convenient to walk to dinner, and there's an amazing bagel place (Willie's) just over the bridge for bigger breakfast options and lunch.

8

Vanessa

31 de ago. de 2025

·

Hospedou-se por 2 noites

Rooms are average, what you expect from a mid priced hotel. Breakfast was good, the one quirk is they don't have oatmeal(they usually have packets but didn't have any one of the days we were there) The gym was the most lacking feature. It's a NON air conditioned room that's just big enough to hold a bike, treadmill, and elliptical(Which wasn't working). They advertise it's near a rail trail, but the section we walked near the locks was REALLY isolated, definitely not somewhere to go alone.

Rooms are average, what you expect from a mid priced hotel. Breakfast was good, the one quirk is they don't have oatmeal(they usually have packets but didn't have any one of the days we were there) The gym was the most lacking feature. It's a NON air conditioned room that's just big enough to hold a bike, treadmill, and elliptical(Which wasn't working). They advertise it's near a rail trail, but the section we walked near the locks was REALLY isolated, definitely not somewhere to go alone.

10

Chuck

12 de set. de 2023

·

Hospedou-se por 3 noites

Convenient location for shopping, freeway acces, visit family, and restaurant. There could be stronger In-room lighting.

Convenient location for shopping, freeway acces, visit family, and restaurant. There could be stronger In-room lighting.

10

Doris

23 de abr. de 2024

·

Hospedou-se por 3 noites

It was great, big suite, clean, friendly staff, breakfast very good

It was great, big suite, clean, friendly staff, breakfast very good

6

danielle

4 de ago. de 2024

·

Hospedou-se por 1 noite

The front desk employee Peter was very friendly and helpful. Unfortunately when we arrived and went to our room, we discovered that it hadn’t been cleaned. Peter was quick to find us a new room. Decor was a little dated but overall neds were comfortable.

The front desk employee Peter was very friendly and helpful. Unfortunately when we arrived and went to our room, we discovered that it hadn’t been cleaned. Peter was quick to find us a new room. Decor was a little dated but overall neds were comfortable.

8

Steven

14 de set. de 2024

·

Hospedou-se por 1 noite

We stay at Holiday Inn Expresses quite often. This was not as good as most, but not bad at all. I would stay here again, but I would be more enthusiastic with better shower water pressure.

We stay at Holiday Inn Expresses quite often. This was not as good as most, but not bad at all. I would stay here again, but I would be more enthusiastic with better shower water pressure.

8

Alissia

7 de abr. de 2025

·

Hospedou-se por 2 noites

Great hotel for the price. Would definitely stay here again. Only thing that could be improved is the beds ... mattresses were quite hard

Great hotel for the price. Would definitely stay here again. Only thing that could be improved is the beds ... mattresses were quite hard

8

Michael

7 de set. de 2023

·

Hospedou-se por 1 noite

Rooms were clean and updated.

Rooms were clean and updated.

10

Janna

1 de ago. de 2023

·

Hospedou-se por 1 noite

Excellent hotel. Easy checkin. Clean modern spacious room. Wonderful continental brekfast.

Excellent hotel. Easy checkin. Clean modern spacious room. Wonderful continental brekfast.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O atendimento é um ponto forte, com várias menções à simpatia, prestatividade e atenção da equipe. Alguns hóspedes relatam reclamações de barulho não resolvidas, problemas com reservas ou tratamento inconsistente das políticas.

Avaliações dos hóspedes relacionadas

2

David

26 de set. de 2024

·

Hospedou-se por 3 noites

They canceled my reservation just one day before - even though I booked it 6 months ahead of time!

They canceled my reservation just one day before - even though I booked it 6 months ahead of time!

10

Chris

3 de jun. de 2025

·

Hospedou-se por 2 noites

Let me tell you about your staff. Shaka and Sadian are truly unbelievable. Extremely courteous, professional and attentive.

Let me tell you about your staff. Shaka and Sadian are truly unbelievable. Extremely courteous, professional and attentive.

10

Lisa

18 de ago. de 2025

·

Hospedou-se por 1 noite

We stayed for 3 nights, 2nd time staying here and had a great experience. The staff were notably friendly, so much that I'm writing this review. They were very friendly and helpful! The room was spacious, bed very comfortable and the food options in the morning were solid and typical of a HIE. It's next door to two restaurants so it's very convenient to walk to dinner, and there's an amazing bagel place (Willie's) just over the bridge for bigger breakfast options and lunch.

We stayed for 3 nights, 2nd time staying here and had a great experience. The staff were notably friendly, so much that I'm writing this review. They were very friendly and helpful! The room was spacious, bed very comfortable and the food options in the morning were solid and typical of a HIE. It's next door to two restaurants so it's very convenient to walk to dinner, and there's an amazing bagel place (Willie's) just over the bridge for bigger breakfast options and lunch.

4

Mike

20 de mai. de 2023

·

Hospedou-se por 2 noites

I've been a long-time customer of Expedia, and I have never written a single negative report on any properties that I have been to. This review is for the manager (Shirley) and another younger lady that was working at the front desk exclusively. Because I was told they were already booked and no more rooms were available when we checked in. I made a reservation on Jan. 11, standard room with 2 queen beds. It was for May 11 & 12. We were 4 and 1 king bed in the room.The whole entire stay until we checked out, the "younger lady" kept on telling us multiple times that we will be given a discount for the "trouble". When we checked out, the rate went up. She said she will calI to make an adjustment. But no calls. I made contact with an Expedia rep to address this issue because the rate had gone up. The rep spoke to Shirley and was told rates could go up anytime. AND our room was UPGRADED. The manager even mentioned that she will also call me to address this issue. Again, no calls. This review was made because I made a reservation 4 months ahead, we weren't given another room (because they said no more vacancies), and the misconduct of the manager and another staff. All they have to say is "rates go up" and nothing they could do. They didn't have the proper behavior to handle this situation, and gave false statements. We don't have complaints about the property itself, but the behavior of these women was appalling. They were very nice in person but very dishonest.

I've been a long-time customer of Expedia, and I have never written a single negative report on any properties that I have been to. This review is for the manager (Shirley) and another younger lady that was working at the front desk exclusively. Because I was told they were already booked and no more rooms were available when we checked in. I made a reservation on Jan. 11, standard room with 2 queen beds. It was for May 11 & 12. We were 4 and 1 king bed in the room.The whole entire stay until we checked out, the "younger lady" kept on telling us multiple times that we will be given a discount for the "trouble". When we checked out, the rate went up. She said she will calI to make an adjustment. But no calls. I made contact with an Expedia rep to address this issue because the rate had gone up. The rep spoke to Shirley and was told rates could go up anytime. AND our room was UPGRADED. The manager even mentioned that she will also call me to address this issue. Again, no calls. This review was made because I made a reservation 4 months ahead, we weren't given another room (because they said no more vacancies), and the misconduct of the manager and another staff. All they have to say is "rates go up" and nothing they could do. They didn't have the proper behavior to handle this situation, and gave false statements. We don't have complaints about the property itself, but the behavior of these women was appalling. They were very nice in person but very dishonest.

10

Nancy

14 de jun. de 2025

·

Hospedou-se por 1 noite

We were warmly greeted on our early arrival by the front desk staff member. He quickly accommodated our request for a first floor room, provided us with snacks, and thanked us for our business. Housekeeping provided us with extra bath towels immediately and another staff member kindly greeted my elderly mom and held the door open for her while she used her walker to get into the hotel. The service level at this hotel far surpasses other hotels in the area. We will be repeat customers. The hotel backs to a lovely park on the Erie River and many people were enjoying a walk in the early evening. The highway exit is just down the road. Many dining options await travelers. Stay at this hotel.

We were warmly greeted on our early arrival by the front desk staff member. He quickly accommodated our request for a first floor room, provided us with snacks, and thanked us for our business. Housekeeping provided us with extra bath towels immediately and another staff member kindly greeted my elderly mom and held the door open for her while she used her walker to get into the hotel. The service level at this hotel far surpasses other hotels in the area. We will be repeat customers. The hotel backs to a lovely park on the Erie River and many people were enjoying a walk in the early evening. The highway exit is just down the road. Many dining options await travelers. Stay at this hotel.

2

rockborn

4 de mai. de 2024

·

Hospedou-se por 1 noite

Staff was uneducated in hospitalty. Overbooked hotel had to turn customers with reservations away

Staff was uneducated in hospitalty. Overbooked hotel had to turn customers with reservations away

10

mary

15 de jun. de 2025

·

Hospedou-se por 1 noite

The gentleman at check was very nice and personable. Staff was pleasant, allowing us to use the restaurant area to gather our large group. Would definitely recommend this hotel.

The gentleman at check was very nice and personable. Staff was pleasant, allowing us to use the restaurant area to gather our large group. Would definitely recommend this hotel.

10

Tara

3 de abr. de 2025

·

Hospedou-se por 2 noites

Perfect location for event attendance and the helpfulness of the staff to accommodate a special delivery. They were awesome

Perfect location for event attendance and the helpfulness of the staff to accommodate a special delivery. They were awesome

10

Sarah

29 de ago. de 2024

·

Hospedou-se por 2 noites

The staff are always so incredible kind and helpful!

The staff are always so incredible kind and helpful!

2

Francesco

6 de mai. de 2024

·

We couldn't sleep because of the noise and management didn’t do anything to stop it.

We couldn't sleep because of the noise and management didn’t do anything to stop it.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Convenientemente localizado perto da I-90 e próximo a restaurantes, eventos e trilhas; alguns apreciam o acesso a parques nas proximidades. Alguns observam obras na área, um trecho isolado da trilha ou áreas de estacionamento escuras.

Avaliações dos hóspedes relacionadas

10

Dan

27 de mai. de 2024

·

Hospedou-se por 1 noite

Solid for the price. Clean with comfortable rooms. Location was great for a show at the brewery.

Solid for the price. Clean with comfortable rooms. Location was great for a show at the brewery.

10

Edward

27 de jun. de 2025

·

Hospedou-se por 1 noite

We picked it because close to Empire State Trail as we go from Buffalo to Albany and that they allow us to bring bikes into our rooms. Breakfast good, staff friendly

We picked it because close to Empire State Trail as we go from Buffalo to Albany and that they allow us to bring bikes into our rooms. Breakfast good, staff friendly

10

Michilene

15 de jun. de 2025

·

Hospedou-se por 1 noite

Great location, front desk very accommodating- we had a large family group.

Great location, front desk very accommodating- we had a large family group.

10

Lisa

18 de ago. de 2025

·

Hospedou-se por 1 noite

We stayed for 3 nights, 2nd time staying here and had a great experience. The staff were notably friendly, so much that I'm writing this review. They were very friendly and helpful! The room was spacious, bed very comfortable and the food options in the morning were solid and typical of a HIE. It's next door to two restaurants so it's very convenient to walk to dinner, and there's an amazing bagel place (Willie's) just over the bridge for bigger breakfast options and lunch.

We stayed for 3 nights, 2nd time staying here and had a great experience. The staff were notably friendly, so much that I'm writing this review. They were very friendly and helpful! The room was spacious, bed very comfortable and the food options in the morning were solid and typical of a HIE. It's next door to two restaurants so it's very convenient to walk to dinner, and there's an amazing bagel place (Willie's) just over the bridge for bigger breakfast options and lunch.

10

Nancy

14 de jun. de 2025

·

Hospedou-se por 1 noite

We were warmly greeted on our early arrival by the front desk staff member. He quickly accommodated our request for a first floor room, provided us with snacks, and thanked us for our business. Housekeeping provided us with extra bath towels immediately and another staff member kindly greeted my elderly mom and held the door open for her while she used her walker to get into the hotel. The service level at this hotel far surpasses other hotels in the area. We will be repeat customers. The hotel backs to a lovely park on the Erie River and many people were enjoying a walk in the early evening. The highway exit is just down the road. Many dining options await travelers. Stay at this hotel.

We were warmly greeted on our early arrival by the front desk staff member. He quickly accommodated our request for a first floor room, provided us with snacks, and thanked us for our business. Housekeeping provided us with extra bath towels immediately and another staff member kindly greeted my elderly mom and held the door open for her while she used her walker to get into the hotel. The service level at this hotel far surpasses other hotels in the area. We will be repeat customers. The hotel backs to a lovely park on the Erie River and many people were enjoying a walk in the early evening. The highway exit is just down the road. Many dining options await travelers. Stay at this hotel.

6

Vince

14 de mar. de 2024

·

Hospedou-se por 1 noite

Staff are friendly and are ready to help with issues. Room was clean but only had been setup for one person. Area is secluded and dark in the parking lot. Another hotel that does not accept cash for drinks or snacks.

Staff are friendly and are ready to help with issues. Room was clean but only had been setup for one person. Area is secluded and dark in the parking lot. Another hotel that does not accept cash for drinks or snacks.

10

Daniel

20 de nov. de 2023

·

Hospedou-se por 1 noite

Close to I90 Easy access, close to dining

Close to I90 Easy access, close to dining

8

Diane

30 de set. de 2023

·

Hospedou-se por 1 noite

Very close to I 90 if your just passing through. 3 nice restaurants very close. Area around hotel under a lot of construction

Very close to I 90 if your just passing through. 3 nice restaurants very close. Area around hotel under a lot of construction

10

Jacqueline

9 de jul. de 2023

·

Hospedou-se por 1 noite

Conveniently located. Easy to get to. Friendly staff.

Conveniently located. Easy to get to. Friendly staff.

10

Thomas

10 de out. de 2024

·

Hospedou-se por 1 noite

Great hotel, good central location

Great hotel, good central location

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã é frequentemente bem avaliado pela variedade e opções quentes, com itens sem glúten mencionados. Desvantagens ocasionais incluem falta de itens, mingau ausente ou incerteza sobre os horários.

Avaliações dos hóspedes relacionadas

10

jeanette

14 de jul. de 2024

·

Hospedou-se por 1 noite

This was a quick overnight while on the road to somewhere else but the pool, room and breakfast and friendly service were all great. we wish all their properties offered that good a breakfast. Among the sausage and omelets, they even had a udi's gluten free muffin. Lovely!

This was a quick overnight while on the road to somewhere else but the pool, room and breakfast and friendly service were all great. we wish all their properties offered that good a breakfast. Among the sausage and omelets, they even had a udi's gluten free muffin. Lovely!

10

Kelly

26 de jun. de 2025

·

Hospedou-se por 1 noite

Very clean and an overall good experience. Thank you for having a gluten-free option for breakfast.

Very clean and an overall good experience. Thank you for having a gluten-free option for breakfast.

10

Lisa

18 de ago. de 2025

·

Hospedou-se por 1 noite

We stayed for 3 nights, 2nd time staying here and had a great experience. The staff were notably friendly, so much that I'm writing this review. They were very friendly and helpful! The room was spacious, bed very comfortable and the food options in the morning were solid and typical of a HIE. It's next door to two restaurants so it's very convenient to walk to dinner, and there's an amazing bagel place (Willie's) just over the bridge for bigger breakfast options and lunch.

We stayed for 3 nights, 2nd time staying here and had a great experience. The staff were notably friendly, so much that I'm writing this review. They were very friendly and helpful! The room was spacious, bed very comfortable and the food options in the morning were solid and typical of a HIE. It's next door to two restaurants so it's very convenient to walk to dinner, and there's an amazing bagel place (Willie's) just over the bridge for bigger breakfast options and lunch.

10

Danielle

9 de ago. de 2024

·

Hospedou-se por 1 noite

Friendly staff and a clean room with comfortable beds. The continental breakfast was hot and fresh with lots of options!

Friendly staff and a clean room with comfortable beds. The continental breakfast was hot and fresh with lots of options!

8

Vanessa

31 de ago. de 2025

·

Hospedou-se por 2 noites

Rooms are average, what you expect from a mid priced hotel. Breakfast was good, the one quirk is they don't have oatmeal(they usually have packets but didn't have any one of the days we were there) The gym was the most lacking feature. It's a NON air conditioned room that's just big enough to hold a bike, treadmill, and elliptical(Which wasn't working). They advertise it's near a rail trail, but the section we walked near the locks was REALLY isolated, definitely not somewhere to go alone.

Rooms are average, what you expect from a mid priced hotel. Breakfast was good, the one quirk is they don't have oatmeal(they usually have packets but didn't have any one of the days we were there) The gym was the most lacking feature. It's a NON air conditioned room that's just big enough to hold a bike, treadmill, and elliptical(Which wasn't working). They advertise it's near a rail trail, but the section we walked near the locks was REALLY isolated, definitely not somewhere to go alone.

8

Mariam

4 de set. de 2023

·

Hospedou-se por 1 noite

It was a bit pricey. It was clean, quiet and fine. Little details were off. Empty tissue box in the bathroom at night and it was still not replaced by morning. Areas that were quick cleaned repetitively not deep cleaned. The breakfast choices were excellent though. The cinnamon rolls were great the egg choices and meat was all you could ask for. They had cereal and yougart a nice assortment of fruit.

It was a bit pricey. It was clean, quiet and fine. Little details were off. Empty tissue box in the bathroom at night and it was still not replaced by morning. Areas that were quick cleaned repetitively not deep cleaned. The breakfast choices were excellent though. The cinnamon rolls were great the egg choices and meat was all you could ask for. They had cereal and yougart a nice assortment of fruit.

6

Brian

5 de jan. de 2023

·

Hospedou-se por 2 noites

The pool area was disgustingly dirty. Never any towels. The door wasnt unlocking properly and had to get stafg to open it. The bathroom in the room had a loose floor tile. There was also a mildewy smell. The breakfast was meh.

The pool area was disgustingly dirty. Never any towels. The door wasnt unlocking properly and had to get stafg to open it. The bathroom in the room had a loose floor tile. There was also a mildewy smell. The breakfast was meh.

10

Tina

17 de set. de 2024

·

Hospedou-se por 1 noite

Staff were very helpful, property was well kept. Breakfast area was large with lots of choices. Laundry facilities were welcome! Room clean, spacious and worth the price paid. Would stay here again

Staff were very helpful, property was well kept. Breakfast area was large with lots of choices. Laundry facilities were welcome! Room clean, spacious and worth the price paid. Would stay here again

10

David

19 de ago. de 2024

·

Hospedou-se por 1 noite

The staff was awesome! Great breakfast

The staff was awesome! Great breakfast

10

Allen

10 de jul. de 2023

·

Hospedou-se por 1 noite

We were in Utica as participants in the Boilermaker Road Race. Although we have participated in numerous Boilermaker Road Races in the past, this was our first stay at the Holiday Inn Express & Suites Utica. We were greeted warmly upon our arrival. We were also given the option to checkout at 1 pm on the day of our departure at no extra cost. We gratefully accepted. Upon completing the Boilermaker race and returning to the Holiday Inn Express at approximately 11:15 am, we were pleasantly surprised to see that breakfast was still being served. The staff was warm, friendly and accommodating. This will definitely be our go-to hotel for future visits to Utica.

We were in Utica as participants in the Boilermaker Road Race. Although we have participated in numerous Boilermaker Road Races in the past, this was our first stay at the Holiday Inn Express & Suites Utica. We were greeted warmly upon our arrival. We were also given the option to checkout at 1 pm on the day of our departure at no extra cost. We gratefully accepted. Upon completing the Boilermaker race and returning to the Holiday Inn Express at approximately 11:15 am, we were pleasantly surprised to see that breakfast was still being served. The staff was warm, friendly and accommodating. This will definitely be our go-to hotel for future visits to Utica.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

Yennsy

3 de jul. de 2024

·

Hospedou-se por 1 noite

Excelente

Excelente

10

curtis

16 de ago. de 2026

·

Hospedou-se por 2 noites

Room was clean, and staff were extremely helpful. I forgot something in my room and they called me and mailing it back. Great location.

Room was clean, and staff were extremely helpful. I forgot something in my room and they called me and mailing it back. Great location.

8

Kristine

25 de jul. de 2026

·

Hospedou-se por 2 noites

Room was clean and comfortable. Very friendly staff .

Room was clean and comfortable. Very friendly staff .

10

Rahat Ibn

18 de jul. de 2026

·

Hospedou-se por 1 noite

It was everything that was expected. Room was clean. Amenities were well maintained.

It was everything that was expected. Room was clean. Amenities were well maintained.

10

Fortune

13 de jul. de 2026

·

Hospedou-se por 2 noites

Great hotel and clean. Staff was helpful.

Great hotel and clean. Staff was helpful.

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 00:00

Antes de 11:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

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Preço médio por noite entre as ofertas, com impostos e taxas.

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