Garbis Villas & Apartments

Odalar temiz yeterli genişlikteydi. Çalışanlar güler yüzlü ve yardımseverdi. Havalanına ulaşım için araç ayarladılar. Havuzu yeterli genişlikte. Manzarası çok güzeldi

We are genuinely surprised by the positive reviews because our experience at Garbis Villa was extremely disappointing. We rarely leave negative reviews, but future guests deserve to know what happened. Before arriving, we informed the host that our flight was delayed and that we would still arrive before midnight. We received no response. When we arrived at 11:15 pm, the property was completely dark, nobody was there, and we had no way of getting in. We later learned the host believed they had sent the check-in details, but the message was still “pending” on their end and had never actually been delivered. They had not checked whether we had received it. We were left stranded late at night with our 4 young children in an unfamiliar place. After repeated unanswered calls and messages, we had to wake a neighbouring household, whose host kindly contacted our host for us. We finally got into the villa at 1:30am, more than two hours after arriving. The next day we returned to find ants across the living room floor and inside my husband’s luggage. We reported this to the host’s English-speaking daughter, who said her mother, who lives on the property, would come with spray. We waited 90 minutes, but nobody came and nobody updated us. That was enough. We packed up, booked alternative accommodation at our own expense and left. Problems can happen. What is unacceptable is the complete lack of communication, follow through and urgency, especially with a family of 4 young children.

Property was great with great pool and breathtaking view. From the pool you can see Zante. However the air-conditioning needs a check. The unit in the kitchen was not blowing cold air at all and the bedroom one wasn't great either. Therefore a bit of a warm night.

Location was a bit tricky as we did not have a car

La résidence est très jolie, fleurie, avec une très belle piscine et une vue impressionnante. Nous avions un petit appartement qui ne donnait pas sur la piscine, donc probablement pas le meilleur dont dispose la résidence, mais c'était très correct. Nous avons apprécié la gentillesse de Mme Garbis.