Name: The Heritage Hotel
Address: Shedden Hill, Torquay, Devon (condado), GB
Price range: US$ 99–US$ 152 per night
Rating: 8.27

O que pensam os hóspedes

De acordo com avaliações recentes, os viajantes elogiam o The Heritage Hotel pela sua excelente localização à beira-mar, quartos espaçosos com vista para a baía e funcionários atenciosos, ao mesmo tempo em que observam áreas desatualizadas e decepção com as instalações, como a piscina e o elevador fora de serviço há muito tempo.

Os quartos são geralmente limpos e confortáveis, embora alguns hóspedes tenham relatado odores rançosos ou falhas ocasionais na limpeza. O ruído pode ser transmitido entre os quartos e do pub em noites movimentadas, e o estacionamento, embora disponível e muitas vezes gratuito, pode ser apertado ou se estender para áreas pagas. O café da manhã recebe elogios frequentes, mas alguns acharam a seleção limitada, os horários restritivos e o restaurante indisponível fora do horário do café da manhã. Espere uma base de bom custo-benefício com personalidade, em vez de uma estadia completa e impecável.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

O estacionamento está disponível e geralmente é gratuito, mas as vagas são limitadas e apertadas, com estacionamento adicional que pode ser pago. O bar é bem avaliado, mas a piscina recebe reclamações sobre horários limitados, uma taxa para usar e instalações desatualizadas e pequenas, e o elevador é frequentemente relatado como fora de serviço.

Avaliações dos hóspedes relacionadas

8

Olly

18 de jul. de 2025

·

A estadia foi de 1 noite

Excellent location and free car park and breakfast was a bonus

10

Edward

24 de nov. de 2025

·

A estadia foi de 1 noite

For a 1-night stay this hotel had everything we needed. Central location, easy parking, a spacious room with a comfy bed (and the added bonus of a sea view) and a tasty breakfast in the morning. My wife and I visit Torquay a few times and have stayed in most of the hotels in this price bracket - the Heritage has to be one of the best yet.

6

b

27 de fev. de 2024

·

A estadia foi de 3 noites

Parking Feb -ltd size and ltd accessibility.I imagine it being a nightmare spring/summer. Rm10 - 1) Woke freezing in night due to broken Radiator.Donned running tights, 2 tops, hoodie and duvet from 2nd bed..Apparently fixed in the morning but only subsequently felt hot for aprox 1hr. Came back to very cold rm mid afternoon.-rm rad cold, bathrm rad warm. Told by manager due to heating timer.I queried rad discrepancy, promised heater. Returned in night , freezing rm, no heater. Heater finally supplied. 2) V. noisy , Seemingly v, amplified/loud creaking overhead footfalls woke me 1st night. Mild Coughing from another rm actually sounded as though in mine. 3)Decent sea view PROS - location, good wi fi , excellent staff and breakfast, lovely bay viewing conservatory. Pool - v big in splashing/playing around terms but too small for swimming. I used Derwent TLH ,5 mins walk, for laps

4

Jacqueline

3 de jun. de 2024

·

A estadia foi de 4 noites

Walls of room were so thin you could hear everything from surrounding rooms. Pool is in a badly dated and damaged state. Pool availability very limited. Breakfast options limited. Parking spaces very small. Hotel admin slack, they took my payment twice. Felt like a pub not a hotel.

6

Sonya

16 de ago. de 2025

·

A estadia foi de 1 noite

Reasonable stay. Big, clean room, a little bit of a strange smell. Staff friendly. Disappointed that it cost to use the pool, did not see this on hotel details. Also stated that breakfast was included, but was quite prescriptive - 5 options and had to choose one. Would have preferred more flexibility. Lovely views. Room quiet and dark at night.

10

eugene

27 de out. de 2024

·

A estadia foi de 1 noite

No elevators or lifts

4

Julie

10 de mai. de 2023

·

A estadia foi de 2 noites

was very disappointed that the sauna is now a storage cupboard, the jacuzzi hasn't had water in it for 10 years, there is no gym. the very small pool was only available for use 2 hours a day - one hour in morning during breakfast time and one hour in evening. there was a charge as well, but when we advised our dissatisfaction there was no mention of being charged. no view in the room, just outlooks onto the road, in the room there was dirty towels, cups and spoons. location and staff were good, although obviously they were new and still learning the ropes. breakfast was ok, but I'm used to a lot more choice and there was not a piece of fruit to be seen. car park was always brimming full

8

David

21 de nov. de 2025

·

A estadia foi de 1 noite

Good clean, spacious room. Nice bar.

8

Ian

13 de jun. de 2023

·

A estadia foi de 7 noites

Most of the staff were pleasant and welcoming, a couple of them need to smile and acknowledge their guests instead of ignoring them. Food was good , Appbeys the pub section of the hotel is noisy on a weekend. The rooms are adequate unfortunately the beds are 4ft 6" not 5ft so a bit of a squeeze if you're used to a kinsize , no air-conditioning so it gets a bit stuffy and hot, a fridge and a safe would be a good idea, the lift isn't working and we were informed it hasn't been for 3 year's. Photos of the hotel need updating on their website as they don't show a large apartment block covering two thirds of the beach view now, although the hotel is in a great location, carpark gets very busy, so if no room you have to go to the pay & display carpark next to the hotel . Having said this we would go back as we enjoyed our stay there and it was reasonably good value for money.

8

Richard

28 de jul. de 2025

·

A estadia foi de 1 noite

Easy to find just up from the beach 10 walk into town, good carpark and free if you manage to get a spot. Great food and nice bar.

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Limpeza

A maioria dos hóspedes descreve os quartos como limpos, com serviço de limpeza geralmente confiável. Uma minoria relatou odores rançosos, mofo, itens sujos ou detalhes perdidos.

Avaliações dos hóspedes relacionadas

8

Paul

1 de nov. de 2025

·

A estadia foi de 1 noite

Clean room

6

Sonya

16 de ago. de 2025

·

A estadia foi de 1 noite

Reasonable stay. Big, clean room, a little bit of a strange smell. Staff friendly. Disappointed that it cost to use the pool, did not see this on hotel details. Also stated that breakfast was included, but was quite prescriptive - 5 options and had to choose one. Would have preferred more flexibility. Lovely views. Room quiet and dark at night.

8

Giacinta

28 de mai. de 2023

·

A estadia foi de 1 noite

Really cute place, nice staff, could have been cleaner. Sheets were clean, but if you look with close eye, teapot could have used a wash, corners and nooks and crannies not sparkling. I would stay there again. Loved the view and the bed was comfortable.

8

Melanie

17 de nov. de 2023

·

A estadia foi de 2 noites

Amazing hotel , some mould on ceiling above shower but shower had amazing pressure Cleaners left my door unlocked after cleaning which I was a bit disappointed by

8

Mary

13 de out. de 2025

·

A estadia foi de 7 noites

The view was great, and the hotel was generally clean and friendly , breakfast was great with a lovely selection I asked for a room on the floor level with the ebntrance and bar etc because of my mobility problems, but I was given one down stairs, the constant using the stairs in and outside was painful and wearing, lots more f guests were not good with mobility so I think at least one grab rail in the showers would be advisable, I felt quite unsteady

8

Malcolm

7 de set. de 2025

·

A estadia foi de 3 noites

A splendid looking building. The room I was in was overlooking the parking area. It had a view unless a tall vehicle parked in the space in front of the windows. A comfortable room but noisy. There didn't seem to be much sound insulation between rooms. I could hear phone conversations, music and rowdy children being entertained. The room did smell a little - not sure what it was but it smelled a little unpleasant. After the first day I no longer noticed it. If I stayed there again I would ask for a different room and hope it was better. The onsite restaurant food was quite good. I enjoyed the daily included breakfast. A small set of choices, though.

4

Julie

10 de mai. de 2023

·

A estadia foi de 2 noites

was very disappointed that the sauna is now a storage cupboard, the jacuzzi hasn't had water in it for 10 years, there is no gym. the very small pool was only available for use 2 hours a day - one hour in morning during breakfast time and one hour in evening. there was a charge as well, but when we advised our dissatisfaction there was no mention of being charged. no view in the room, just outlooks onto the road, in the room there was dirty towels, cups and spoons. location and staff were good, although obviously they were new and still learning the ropes. breakfast was ok, but I'm used to a lot more choice and there was not a piece of fruit to be seen. car park was always brimming full

8

David

21 de nov. de 2025

·

A estadia foi de 1 noite

Good clean, spacious room. Nice bar.

10

Kevin

13 de dez. de 2025

·

A estadia foi de 1 noite

Very welcoming hotel, with clean rooms. Maybe a little dated, but very spacious and has everything you need and more. Great breakfast and a very good bar and menu. A great location also..

4

Richard

9 de set. de 2023

·

A estadia foi de 1 noite

Nice property and good location. But the room we stayed in 4 was poor. Dirty carpet, missing lights, two hangers, old decor. Very noisy from footsteps next floor up early morning. Unsupervised breakfast

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Quartos

Os quartos são geralmente espaçosos e confortáveis, muitos com vista para o mar, embora a decoração possa parecer desatualizada. Vários hóspedes notaram paredes finas e ruído, problemas ocasionais de temperatura ou conforto da cama e recursos como fechaduras antigas ou falta de ar condicionado.

Avaliações dos hóspedes relacionadas

10

Edward

24 de nov. de 2025

·

A estadia foi de 1 noite

For a 1-night stay this hotel had everything we needed. Central location, easy parking, a spacious room with a comfy bed (and the added bonus of a sea view) and a tasty breakfast in the morning. My wife and I visit Torquay a few times and have stayed in most of the hotels in this price bracket - the Heritage has to be one of the best yet.

8

David

31 de out. de 2025

·

A estadia foi de 6 noites

Large room with sea view. Staff friendly and attentive.

8

Jaswant

9 de ago. de 2025

·

A estadia foi de 3 noites

Double Bed sinking in the middle. Had a family room with 2 double and a single. Room was spaces and big, very lean, room cleaning also verry good.

10

Jocelyn

12 de out. de 2025

·

A estadia foi de 1 noite

Very last minute booking but did not disappoint. Beautiful room very spacious overlooking the bay. Plenty of coffee facilities and mini toiletries . Comfortable bed and excellent location, value for money with included breakfast

4

Jacqueline

3 de jun. de 2024

·

A estadia foi de 4 noites

Walls of room were so thin you could hear everything from surrounding rooms. Pool is in a badly dated and damaged state. Pool availability very limited. Breakfast options limited. Parking spaces very small. Hotel admin slack, they took my payment twice. Felt like a pub not a hotel.

8

Malcolm

7 de set. de 2025

·

A estadia foi de 3 noites

A splendid looking building. The room I was in was overlooking the parking area. It had a view unless a tall vehicle parked in the space in front of the windows. A comfortable room but noisy. There didn't seem to be much sound insulation between rooms. I could hear phone conversations, music and rowdy children being entertained. The room did smell a little - not sure what it was but it smelled a little unpleasant. After the first day I no longer noticed it. If I stayed there again I would ask for a different room and hope it was better. The onsite restaurant food was quite good. I enjoyed the daily included breakfast. A small set of choices, though.

10

Ross

1 de ago. de 2025

·

A estadia foi de 1 noite

Check in was quick and easy. Room was sooooo hot due to all glass fronted room which had been in direct sunlight all day with the curtains open. Asked for another room which was provided without fuss. 5 min walk (max) to beach & bars, harbour & marina about 10 mins away.

10

Philip

7 de dez. de 2025

·

A estadia foi de 2 noites

Great location, very friendly staff, the room we had was massive with a living and dining area, the pub food and breakfast was lovely 👌

8

Barry

3 de out. de 2025

·

A estadia foi de 4 noites

En-suite door gets stuck , bed uncomfortably dated room but breakfast was v good and staff excellent

8

Ian

13 de jun. de 2023

·

A estadia foi de 7 noites

Most of the staff were pleasant and welcoming, a couple of them need to smile and acknowledge their guests instead of ignoring them. Food was good , Appbeys the pub section of the hotel is noisy on a weekend. The rooms are adequate unfortunately the beds are 4ft 6" not 5ft so a bit of a squeeze if you're used to a kinsize , no air-conditioning so it gets a bit stuffy and hot, a fridge and a safe would be a good idea, the lift isn't working and we were informed it hasn't been for 3 year's. Photos of the hotel need updating on their website as they don't show a large apartment block covering two thirds of the beach view now, although the hotel is in a great location, carpark gets very busy, so if no room you have to go to the pay & display carpark next to the hotel . Having said this we would go back as we enjoyed our stay there and it was reasonably good value for money.

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Serviço

Os funcionários são amplamente elogiados por serem atenciosos, prestativos e responsivos, com check-in rápido e troca rápida de quartos quando necessário. Alguns hóspedes relataram falhas, como uma porta deixada destrancada, um erro de pagamento ou solicitações de localização de quarto não atendidas.

Avaliações dos hóspedes relacionadas

8

David

31 de out. de 2025

·

A estadia foi de 6 noites

Large room with sea view. Staff friendly and attentive.

10

Josette

6 de jun. de 2025

·

A estadia foi de 4 noites

The hotel was in a great location, the staff were outstanding. They couldn't do enough for us. They were great. We loved every minute. Would recommended it . Fabulous.

10

philip

17 de mai. de 2025

·

A estadia foi de 3 noites

Excellent hotel with great staff

4

Jacqueline

3 de jun. de 2024

·

A estadia foi de 4 noites

Walls of room were so thin you could hear everything from surrounding rooms. Pool is in a badly dated and damaged state. Pool availability very limited. Breakfast options limited. Parking spaces very small. Hotel admin slack, they took my payment twice. Felt like a pub not a hotel.

10

Rodger

9 de ago. de 2025

·

A estadia foi de 7 noites

Excellent breakfast and nice staff

8

Melanie

17 de nov. de 2023

·

A estadia foi de 2 noites

Amazing hotel , some mould on ceiling above shower but shower had amazing pressure Cleaners left my door unlocked after cleaning which I was a bit disappointed by

8

Mary

13 de out. de 2025

·

A estadia foi de 7 noites

The view was great, and the hotel was generally clean and friendly , breakfast was great with a lovely selection I asked for a room on the floor level with the ebntrance and bar etc because of my mobility problems, but I was given one down stairs, the constant using the stairs in and outside was painful and wearing, lots more f guests were not good with mobility so I think at least one grab rail in the showers would be advisable, I felt quite unsteady

10

Ross

1 de ago. de 2025

·

A estadia foi de 1 noite

Check in was quick and easy. Room was sooooo hot due to all glass fronted room which had been in direct sunlight all day with the curtains open. Asked for another room which was provided without fuss. 5 min walk (max) to beach & bars, harbour & marina about 10 mins away.

10

Philip

7 de dez. de 2025

·

A estadia foi de 2 noites

Great location, very friendly staff, the room we had was massive with a living and dining area, the pub food and breakfast was lovely 👌

8

Barry

3 de out. de 2025

·

A estadia foi de 4 noites

En-suite door gets stuck , bed uncomfortably dated room but breakfast was v good and staff excellent

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Localização

Consistentemente elogiado por sua localização central e à beira-mar, perto da praia, da cidade, da marina e do teatro, muitas vezes com belas vistas para a baía. O acesso a pé é fácil, embora escadas sejam inevitáveis em algumas áreas devido à falta de um elevador em funcionamento.

Avaliações dos hóspedes relacionadas

8

Olly

18 de jul. de 2025

·

A estadia foi de 1 noite

Excellent location and free car park and breakfast was a bonus

10

Edward

24 de nov. de 2025

·

A estadia foi de 1 noite

For a 1-night stay this hotel had everything we needed. Central location, easy parking, a spacious room with a comfy bed (and the added bonus of a sea view) and a tasty breakfast in the morning. My wife and I visit Torquay a few times and have stayed in most of the hotels in this price bracket - the Heritage has to be one of the best yet.

6

Jerry

22 de jul. de 2025

·

A estadia foi de 1 noite

My room requires refurbishment and the car park is a bit difficult to park in when nearly full. Other than that the staff were good, friendly and helpful. The hotel itself is well placed for both scenic walks and walks into Torquay.

8

John

27 de jul. de 2023

·

A estadia foi de 7 noites

Ideal location for beach and shops. Lovely views from the bar area. Good restaurants nearby.

10

Ross

1 de ago. de 2025

·

A estadia foi de 1 noite

Check in was quick and easy. Room was sooooo hot due to all glass fronted room which had been in direct sunlight all day with the curtains open. Asked for another room which was provided without fuss. 5 min walk (max) to beach & bars, harbour & marina about 10 mins away.

10

Philip

7 de dez. de 2025

·

A estadia foi de 2 noites

Great location, very friendly staff, the room we had was massive with a living and dining area, the pub food and breakfast was lovely 👌

10

Kevin

13 de dez. de 2025

·

A estadia foi de 1 noite

Very welcoming hotel, with clean rooms. Maybe a little dated, but very spacious and has everything you need and more. Great breakfast and a very good bar and menu. A great location also..

8

ravi

24 de nov. de 2023

·

A estadia foi de 2 noites

Excellent location

10

Nigel

4 de dez. de 2022

·

A estadia foi de 19.329 noites

Very well situated for the town centre and within easy walking distance from the train station.

8

Richard

28 de jul. de 2025

·

A estadia foi de 1 noite

Easy to find just up from the beach 10 walk into town, good carpark and free if you manage to get a spot. Great food and nice bar.

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Restaurante

O café da manhã é frequentemente avaliado como bom a excelente, às vezes apreciado com vista para o mar. Vários hóspedes acharam as opções limitadas ou os horários restritivos, e a refeição no local além do café da manhã pode não estar disponível, embora a comida do pub seja frequentemente descrita como boa.

Avaliações dos hóspedes relacionadas

10

Edward

24 de nov. de 2025

·

A estadia foi de 1 noite

For a 1-night stay this hotel had everything we needed. Central location, easy parking, a spacious room with a comfy bed (and the added bonus of a sea view) and a tasty breakfast in the morning. My wife and I visit Torquay a few times and have stayed in most of the hotels in this price bracket - the Heritage has to be one of the best yet.

6

Anthony

8 de out. de 2022

·

A estadia foi de 4 noites

Good location. Staff helpful. No chef except for breakfast. This was very inconvenient. Had to book breakfast times in advance. Didn't use the pool as times were very limited. Lift not working. Requested room close to elderly parent but were on different floors. We chose this hotel for the location but also the pool and the restaurant, feel very let down. Was quite stressful having to eat out every lunchtime and evening, especially as our mother has limited mobility.

6

Sonya

16 de ago. de 2025

·

A estadia foi de 1 noite

Reasonable stay. Big, clean room, a little bit of a strange smell. Staff friendly. Disappointed that it cost to use the pool, did not see this on hotel details. Also stated that breakfast was included, but was quite prescriptive - 5 options and had to choose one. Would have preferred more flexibility. Lovely views. Room quiet and dark at night.

10

Rodger

9 de ago. de 2025

·

A estadia foi de 7 noites

Excellent breakfast and nice staff

8

Mary

13 de out. de 2025

·

A estadia foi de 7 noites

The view was great, and the hotel was generally clean and friendly , breakfast was great with a lovely selection I asked for a room on the floor level with the ebntrance and bar etc because of my mobility problems, but I was given one down stairs, the constant using the stairs in and outside was painful and wearing, lots more f guests were not good with mobility so I think at least one grab rail in the showers would be advisable, I felt quite unsteady

8

Malcolm

7 de set. de 2025

·

A estadia foi de 3 noites

A splendid looking building. The room I was in was overlooking the parking area. It had a view unless a tall vehicle parked in the space in front of the windows. A comfortable room but noisy. There didn't seem to be much sound insulation between rooms. I could hear phone conversations, music and rowdy children being entertained. The room did smell a little - not sure what it was but it smelled a little unpleasant. After the first day I no longer noticed it. If I stayed there again I would ask for a different room and hope it was better. The onsite restaurant food was quite good. I enjoyed the daily included breakfast. A small set of choices, though.

4

Julie

10 de mai. de 2023

·

A estadia foi de 2 noites

was very disappointed that the sauna is now a storage cupboard, the jacuzzi hasn't had water in it for 10 years, there is no gym. the very small pool was only available for use 2 hours a day - one hour in morning during breakfast time and one hour in evening. there was a charge as well, but when we advised our dissatisfaction there was no mention of being charged. no view in the room, just outlooks onto the road, in the room there was dirty towels, cups and spoons. location and staff were good, although obviously they were new and still learning the ropes. breakfast was ok, but I'm used to a lot more choice and there was not a piece of fruit to be seen. car park was always brimming full

10

Philip

7 de dez. de 2025

·

A estadia foi de 2 noites

Great location, very friendly staff, the room we had was massive with a living and dining area, the pub food and breakfast was lovely 👌

10

Kevin

13 de dez. de 2025

·

A estadia foi de 1 noite

Very welcoming hotel, with clean rooms. Maybe a little dated, but very spacious and has everything you need and more. Great breakfast and a very good bar and menu. A great location also..

10

Neil

30 de jun. de 2025

·

A estadia foi de 1 noite

The perfect location for Torquay beach and the Riviera Centre. Comfortable bed, friendly staff and a great breakfast - complete with sea view. Couldn't ask for more.

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Mês	Preço médio
janeiro	US$ 86
fevereiro	US$ 95
março	US$ 100
abril	US$ 112
maio	US$ 132
junho	US$ 142
julho	US$ 147
agosto	US$ 148
setembro	US$ 139
outubro	US$ 105
novembro	US$ 97
dezembro	US$ 95

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $108	21 $117	22 $117	23 $132	24 $146
25 $99	26 $126	27 $127	28 $141	29 $136	30 $152	31 $149

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $127	2 $127	3 $123	4 $127	5 $127	6 $132	7 $137
8 $126	9 $130	10 $130	11 $127	12 $129	13 $127	14 $129
15 $129	16 $130	17 $127	18 $137	19 $129	20 $127	21 $127
22 $127	23 $127	24 $127	25 $127	26 $127	27 $127	28 $130
29 $127	30 $129

The Heritage Hotel

Preços para The Heritage Hotel

Preços médios mensais

Sobre este alojamento

Localização

Opções de quartos

Quarto Duplo ou Twin

Quarto Duplo Superior

Quarto Triplo

Quarto Familiar

Suite Deluxe

Avaliações dos hóspedes sobre The Heritage Hotel

Quem se hospeda aqui?

O que pensam os hóspedes

Políticas da propriedade

Instruções de check-in

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