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ROK Hotel Kingston, Tapestry Collection by Hilton

177 US$

/nat

Gennemsnit for september

ROK Hotel Kingston, Tapestry Collection by Hilton - Image 1

ROK Hotel Kingston, Tapestry Collection by Hilton - Værelse

ROK Hotel Kingston, Tapestry Collection by Hilton - Værelse

ROK Hotel Kingston, Tapestry Collection by Hilton - Udsigt fra værelset

ROK Hotel Kingston, Tapestry Collection by Hilton - Reception

Priser på ROK Hotel Kingston, Tapestry Collection by Hilton

Vælg datoer for at se priser og tilgængelighed

177 US$

/nat

Gennemsnit for september

Gennemsnitlige månedlige priser

På ROK Hotel Kingston, Tapestry Collection by Hilton ligger prisen pr. nat i gennemsnit på 167 US$ i den billigste måned (februar) og 196 US$ i den dyreste måned (juli), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på ROK Hotel Kingston, Tapestry Collection by Hilton pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	172 US$
februar	167 US$
marts	181 US$
april	183 US$
maj	168 US$
juni	169 US$
juli	196 US$
august	190 US$
september	177 US$
oktober	167 US$
november	179 US$
december	176 US$

Dyrest: juli (ca. 196 US$)

Billigst: februar (ca. 167 US$)

Om dette overnatningssted

Sørg for at nyde de rekreative faciliteter, der inkluderer en udendørs pool og et døgnåbent fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang og concierge-tjenester.

Faciliteter

Sørg for at nyde de rekreative faciliteter, der inkluderer en udendørs pool og et døgnåbent fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang og concierge-tjenester.

Forretningsfaciliteter

Gæsterne har blandt andet adgang til et døgnåbent forretningscenter, en døgnåben reception og en elevator. Planlægger du et arrangement i Kingston? På dette hotel er der et område på 297 kvadratmeter til rådighed, bestående af konferencelokaler og 6 mødelokaler. Selvstændig parkering (tillægsgebyr) er til rådighed på stedet.

Spisning

Spis dig mæt i lokale og internationale retter på ROK Cafe and Market, som er en af mange spisesteder tilhørende dette hotel. Her finder du blandt andet 3 restauranter og en kaffebar/café. Tag forbi baren/loungen, hvor du kan slukke tørsten med din yndlingsdrink. Fuld morgenmad serveres på hverdage fra kl. 06.30 til kl. 10.30 og i weekenderne fra kl. 07.00 til kl. 11.00 mod et gebyr.

Værelser

Overnat i et af de 168 værelser, der indeholder LED-tv. Med gratis internetforbindelse via kabel og Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med bruser samt brusehoved med spredningseffekt og hårtørrer. Faciliteter inkluderer telefoner samt pengeskabe med plads til bærbar computer og skriveborde.

Lokation

Med et ophold hos ROK Hotel Kingston, Tapestry Collection by Hilton i Kingston befinder du dig ved strandpromenaden, kun få skridt fra National Gallery of Jamaica og 4 min. gang fra Jamaica Conference Center. Dette hotel ligger 0,8 km fra Bank of Jamaica og 2,8 km fra Trench Town Culture Yard.

I nærheden

National Gallery of Jamaica(0.2 mil)
African-Caribbean Heritage Centre(0.2 mil)
Museum of Coins and Notes(0.2 mil)
Jamaica Conference Center(0.2 mil)
Bank of Jamaica(0.3 mil)
Sir Alexander Bustamantes Hus(0.3 mil)
Institute of Jamaica(0.4 mil)
Natural History Museum of Jamaica(0.4 mil)
St Andrew’s Scots Kirk(0.5 mil)
Saint William Grant Park(0.5 mil)
Coke Memorial Hall(0.6 mil)
Bramwell Booth Memorial Hall(0.6 mil)
Liberty Hall(0.7 mil)
Gordon House(0.8 mil)
Headquarters House(0.8 mil)
Den nærmeste store lufthavn er Kingston (KIN-Norman Manley Intl.)(10 mil)

Gratis wi-fi
Elevator
Forretningscenter
Rygeområde
Business Center (24-hour)
Fitness Center (24-hour)

Lokation

2-4 King Street, Jamaica

National Gallery of Jamaica (0.2 mil)

African-Caribbean Heritage Centre (0.2 mil)

Museum of Coins and Notes (0.2 mil)

Jamaica Conference Center (0.2 mil)

Bank of Jamaica (0.3 mil)

Sir Alexander Bustamantes Hus (0.3 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

8

Deluxe-værelse - 1 kingsize-seng

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

274 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

9

Suite - 1 soveværelse (Rok Suite)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 4

854 ft²

Separat spiseområde

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

7

Værelse - 1 kingsize-seng

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

274 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

9

Værelse - 1 soveværelse - balkon - ved havet

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 4

563 ft²

Altan

Separat spiseområde

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

6

Deluxe-værelse - 1 kingsize-seng - handicapvenligt (Roll-In Shower)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

438 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

7

Suite - 1 soveværelse - havudsigt

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 4

574 ft²

Separat spiseområde

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

5

Suite - 1 soveværelse - handicapvenligt (Roll-In Shower)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 4

574 ft²

Separat spiseområde

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

7

Suite - 1 soveværelse

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 4

563 ft²

Separat spiseområde

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

6

Værelse - 2 dobbeltsenge

Værelsesoplysninger

2 Dobbeltsenge

Sover 4

274 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

6

Deluxe-værelse - 2 dobbeltsenge

Værelsesoplysninger

2 Dobbeltsenge

Sover 4

274 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

Gæsteanmeldelser af ROK Hotel Kingston, Tapestry Collection by Hilton

8.7

Fantastisk

Baseret på 1.283 verificerede anmeldelser

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På ROK Hotel Kingston, Tapestry Collection by Hilton roser gæsterne ofte det venlige personale, de rene, moderne værelser og den smukke udsigt over vandet, samtidig med at de bemærker ulemper som betalt parkering og en centrale beliggenhed, der kan virke utryg på visse områder.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På ROK Hotel Kingston, Tapestry Collection by Hilton roser gæsterne ofte det venlige personale, de rene, moderne værelser og den smukke udsigt over vandet, samtidig med at de bemærker ulemper som betalt parkering og en centrale beliggenhed, der kan virke utryg på visse områder.

Servicen beskrives bredt som imødekommende og hjælpsom, selvom nogle rapporterer langsom indtjekning, manglende opfølgning eller problemer med regninger og reservationer. Værelserne er generelt komfortable og moderne, men flere gæster fremhæver meget svagt lys, lejlighedsvise lugte eller vedligeholdelsesproblemer samt støj fra sen aften eller arrangementer. Overordnet set kan man forvente venlig service og gode faciliteter på stedet med visse kompromiser i forbindelse med beliggenheden i centrum og gebyrer.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Gæsterne kan lide soldækket, baren og caféerne på stedet og bemærker et funktionelt fitnesscenter; dog er der betalt parkering, der tilbydes ikke roomservice, og nogle rejser spørgsmål om vedligeholdelsen af fitnesscenteret, poolens renlighed eller åbningstider samt lejlighedsvise lukninger i forbindelse med arrangementer.

Relaterede gæsteanmeldelser

8

joyce

3. okt. 2024

·

Overnattede 7 nætter

Very nice hotel... my hubby and i enjoyed working out each day.. but only one treadmill was working so other guest and i were cutting our workout short to accommodate each other... pleaae fix treadmills

Very nice hotel... my hubby and i enjoyed working out each day.. but only one treadmill was working so other guest and i were cutting our workout short to accommodate each other... pleaae fix treadmills

10

Bianca

18. okt. 2025

·

Overnattede 1 nat

I enjoyed staying at ROK Hotel. It was next to the water, so you do have a nice breeze at night. There’s a local coffee shop and some dining options across the street. However, the hotel does have a cafe, full restaurant, and poolside restaurant as options for dining. The DJ’s played good music by the pool if you want to relax at hotel in a Friday or Saturday evening. Staff were nice and accommodating and the hotel is very clean. I even worked out at the fitness center and they have great equipment to get the job done. I will stay at ROK Hotel again when I book for Kingston.

I enjoyed staying at ROK Hotel. It was next to the water, so you do have a nice breeze at night. There’s a local coffee shop and some dining options across the street. However, the hotel does have a cafe, full restaurant, and poolside restaurant as options for dining. The DJ’s played good music by the pool if you want to relax at hotel in a Friday or Saturday evening. Staff were nice and accommodating and the hotel is very clean. I even worked out at the fitness center and they have great equipment to get the job done. I will stay at ROK Hotel again when I book for Kingston.

10

Bev

23. feb. 2026

·

Overnattede 2 nætter

We do short stays a few times a year. Our kids love the pool, the adults love the pool side food and drinks. Staff is always wonderful.

We do short stays a few times a year. Our kids love the pool, the adults love the pool side food and drinks. Staff is always wonderful.

4

Olga

1. aug. 2025

·

Overnattede 6 nætter

The saltwater pool was a major disappointment—it was dirty, with visible debris like wrappers, used napkins, and insects. It didn’t feel safe or sanitary for anyone to swim in. Most of the staff we encountered were unfortunately quite arrogant and dismissive. They weren’t helpful or attentive, and many had an unnecessarily rude or mean attitude. Out of everyone we interacted with, only about three staff members were genuinely kind and professional. That lack of courtesy really impacted our experience. The food was just okay—nothing special. Definitely not something we’d go out of our way to have again. Lastly, our room had a persistent unpleasant odor. We reported it to housekeeping multiple times, but nothing was resolved during our stay.

The saltwater pool was a major disappointment—it was dirty, with visible debris like wrappers, used napkins, and insects. It didn’t feel safe or sanitary for anyone to swim in. Most of the staff we encountered were unfortunately quite arrogant and dismissive. They weren’t helpful or attentive, and many had an unnecessarily rude or mean attitude. Out of everyone we interacted with, only about three staff members were genuinely kind and professional. That lack of courtesy really impacted our experience. The food was just okay—nothing special. Definitely not something we’d go out of our way to have again. Lastly, our room had a persistent unpleasant odor. We reported it to housekeeping multiple times, but nothing was resolved during our stay.

8

Sophia

2. apr. 2024

·

Didn’t like idea of property been rented for private events and closing pool and bar to guests v. VERY INCONSIDERATE

Didn’t like idea of property been rented for private events and closing pool and bar to guests v. VERY INCONSIDERATE

8

Dionne

16. apr. 2024

·

Overnattede 1 nat

Great hotel but the pool needs to be treated and clean. The water was murky and green. Could not see the bottom.

Great hotel but the pool needs to be treated and clean. The water was murky and green. Could not see the bottom.

8

Devon

29. aug. 2025

·

Overnattede 2 nætter

Would have benefitted from a late-night snack or room-service menu.

Would have benefitted from a late-night snack or room-service menu.

10

Julia

12. mar. 2025

·

Overnattede 5 nætter

The only issue I encountered was the parking fee. It would be much more transparent for guests if the cost of $1500 JM per night for garage parking was clearly communicated in advance. Alternatively, it should be included in the total price at check-in. Clarity on this matter would greatly enhance the overall experience.

The only issue I encountered was the parking fee. It would be much more transparent for guests if the cost of $1500 JM per night for garage parking was clearly communicated in advance. Alternatively, it should be included in the total price at check-in. Clarity on this matter would greatly enhance the overall experience.

6

Gareth

27. aug. 2025

·

Overnattede 1 nat

Location was great, parking was convenient, great restaurants in walking distance, room was clean. However room service is not available. If you wish to dine in, you have to order from their restaurant and go down and pick it up yourself.

Location was great, parking was convenient, great restaurants in walking distance, room was clean. However room service is not available. If you wish to dine in, you have to order from their restaurant and go down and pick it up yourself.

10

Melissa

20. feb. 2025

·

Overnattede 3 nætter

Enjoyed our stay. Recommend the pool, bar and restaurant to be open later. Overall good experience and would return for another stay.

Enjoyed our stay. Recommend the pool, bar and restaurant to be open later. Overall good experience and would return for another stay.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Mange anmeldelser beskriver rene og velholdte værelser og fællesområder, men tilbagevendende klager omfatter beskidte eller dårligt moppede gulve, varierende rengøring og genopfyldning, lejlighedsvis snavs på badeværelset og rapporter om en beskidt pool.

Relaterede gæsteanmeldelser

10

Carolyn

15. apr. 2024

·

Overnattede 1 nat

Lighting poor in bedroom. Shower not clean. Black toilet -seat badly scratched through poor housekeeping method. Black taps and other fittings all showing wear and tear after only 2 years? Valet parking and security extremely helpful.

Lighting poor in bedroom. Shower not clean. Black toilet -seat badly scratched through poor housekeeping method. Black taps and other fittings all showing wear and tear after only 2 years? Valet parking and security extremely helpful.

4

Latasha

28. apr. 2024

·

Overnattede 5 nætter

The floors in the room were trashy, even after house cleaning came, the linen was dirty with stains, elevators did not work at times.

The floors in the room were trashy, even after house cleaning came, the linen was dirty with stains, elevators did not work at times.

8

Amy

16. sep. 2025

·

Overnattede 2 nætter

Friendly staff and clean room.

Friendly staff and clean room.

4

Olga

1. aug. 2025

·

Overnattede 6 nætter

The saltwater pool was a major disappointment—it was dirty, with visible debris like wrappers, used napkins, and insects. It didn’t feel safe or sanitary for anyone to swim in. Most of the staff we encountered were unfortunately quite arrogant and dismissive. They weren’t helpful or attentive, and many had an unnecessarily rude or mean attitude. Out of everyone we interacted with, only about three staff members were genuinely kind and professional. That lack of courtesy really impacted our experience. The food was just okay—nothing special. Definitely not something we’d go out of our way to have again. Lastly, our room had a persistent unpleasant odor. We reported it to housekeeping multiple times, but nothing was resolved during our stay.

The saltwater pool was a major disappointment—it was dirty, with visible debris like wrappers, used napkins, and insects. It didn’t feel safe or sanitary for anyone to swim in. Most of the staff we encountered were unfortunately quite arrogant and dismissive. They weren’t helpful or attentive, and many had an unnecessarily rude or mean attitude. Out of everyone we interacted with, only about three staff members were genuinely kind and professional. That lack of courtesy really impacted our experience. The food was just okay—nothing special. Definitely not something we’d go out of our way to have again. Lastly, our room had a persistent unpleasant odor. We reported it to housekeeping multiple times, but nothing was resolved during our stay.

6

Donna

5. okt. 2025

·

Overnattede 4 nætter

We stayed 5 days & the room was cleaned only once, very disappointing

We stayed 5 days & the room was cleaned only once, very disappointing

10

LOUISHA

5. sep. 2025

·

Overnattede 1 nat

Clean

Clean

10

Alana

22. nov. 2025

·

Overnattede 1 nat

The room was spotless and the staff was courteous. Everything was excellent from the comfort of the room to the amenities. The front office staff was amazing.

The room was spotless and the staff was courteous. Everything was excellent from the comfort of the room to the amenities. The front office staff was amazing.

4

Wilbert

12. dec. 2025

·

Overnattede 3 nætter

No wash cloth was placed in my room for two days I have to do without for the first and second day then on the third day I have to go get wash cloth my self No shower gel or water was put in the room for coffee

No wash cloth was placed in my room for two days I have to do without for the first and second day then on the third day I have to go get wash cloth my self No shower gel or water was put in the room for coffee

4

Tasha

12. jul. 2025

·

Overnattede 2 nætter

For the purpose of my trip, the location was good because it was easy to get to the airport. The cleaning of the room was inefficient, the floor specifically was extremely dirty because my white socks turned black, and the worst thing was the food, the pizza has too much cheese so it was heavy and the dough was not cooked, the chicken breast had no flavor, and very dry.and the mango sauce also has no flavor, the burger was small (the patty)and very dry. I called a taxi and had to cancel and was charged a $50 fee, this was also terrible experience because I cancelled maybe 15/20 minutes and I was told that they planned their whole day already. I would not be coming back and I certainly would not recommend this hotel.

For the purpose of my trip, the location was good because it was easy to get to the airport. The cleaning of the room was inefficient, the floor specifically was extremely dirty because my white socks turned black, and the worst thing was the food, the pizza has too much cheese so it was heavy and the dough was not cooked, the chicken breast had no flavor, and very dry.and the mango sauce also has no flavor, the burger was small (the patty)and very dry. I called a taxi and had to cancel and was charged a $50 fee, this was also terrible experience because I cancelled maybe 15/20 minutes and I was told that they planned their whole day already. I would not be coming back and I certainly would not recommend this hotel.

10

Shana

12. dec. 2025

·

Overnattede 3 nætter

Room was spotless and staff was great. Only thingI didn’t like I had to pay for parking which was $11 US per night.

Room was spotless and staff was great. Only thingI didn’t like I had to pay for parking which was $11 US per night.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er moderne med komfortable senge og i nogle tilfælde en fantastisk udsigt over havnen; gentagne kritikpunkter fokuserer på meget dæmpet belysning, lejlighedsvise lugte eller vedligeholdelsesproblemer, støj om natten og manglen på mikrobølgeovn på værelset.

Relaterede gæsteanmeldelser

10

Bheesham

17. jul. 2025

·

Overnattede 5 nætter

The room was spacious, very clean. The rooms are beautifully decorated ...the art work for example. Also, the room seems very spacious.

The room was spacious, very clean. The rooms are beautifully decorated ...the art work for example. Also, the room seems very spacious.

6

Danielle

19. okt. 2024

·

Overnattede 4 nætter

The property and staff I must say overall was very pleasant it’s quiet and I felt safe which are two major things I look towards when booking a hotel. It’s good walking distance to shops and places to eat. However there are just some minor tweaks within the room that need to be addressed, The rooms do not carry enough lighting so it’s not the easiest when getting ready in the evening to go out and you have to do your make up, the rooms also do not carry a microwave which is an inconvenience because you have to go all the way downstairs if you have food you want to warm up. The bathroom need more hooks and handles for when it’s more than 1-2 people staying in a room it’s barely enough hooks for two people to hang their towels and wash cloths the handle on the shower door from the inside needs to be changed because it’s hard to open when your trying to get out and the mattress from the pull out couch I didn’t even use because it was so flat and hard plus you have to call to request sheets to put on it.

The property and staff I must say overall was very pleasant it’s quiet and I felt safe which are two major things I look towards when booking a hotel. It’s good walking distance to shops and places to eat. However there are just some minor tweaks within the room that need to be addressed, The rooms do not carry enough lighting so it’s not the easiest when getting ready in the evening to go out and you have to do your make up, the rooms also do not carry a microwave which is an inconvenience because you have to go all the way downstairs if you have food you want to warm up. The bathroom need more hooks and handles for when it’s more than 1-2 people staying in a room it’s barely enough hooks for two people to hang their towels and wash cloths the handle on the shower door from the inside needs to be changed because it’s hard to open when your trying to get out and the mattress from the pull out couch I didn’t even use because it was so flat and hard plus you have to call to request sheets to put on it.

2

Chandrasekhara

8. jul. 2025

·

Overnattede 4 nætter

No Microwave , Not closing Bath room door and no refresh fan, and floor sticky

No Microwave , Not closing Bath room door and no refresh fan, and floor sticky

10

TRACY-ANN

22. aug. 2025

·

Overnattede 1 nat

I liked everything but the first room assigned had a foul smell and had to request a room change that was dealt with immediately by the front desk.

I liked everything but the first room assigned had a foul smell and had to request a room change that was dealt with immediately by the front desk.

10

Angelee

2. aug. 2025

·

Overnattede 1 nat

Lovely and spacious deluxe suit

Lovely and spacious deluxe suit

10

Michelle

7. nov. 2025

·

Overnattede 4 nætter

Fantastic staff operating and working at this hotel. Gavin at the pool bar went above and beyond to provide exceptional customer service. An overall great stay and great food. Guest rooms and bathrooms need better lighting but outside of that everything was great.

Fantastic staff operating and working at this hotel. Gavin at the pool bar went above and beyond to provide exceptional customer service. An overall great stay and great food. Guest rooms and bathrooms need better lighting but outside of that everything was great.

8

Shanesha

1. okt. 2025

·

Overnattede 4 nætter

I enjoy my stay at ROK the only issue I had was the lighting in the bathroom and the room. It’s way too dark, other than that staff was great and the location is in walking distance to shops.

I enjoy my stay at ROK the only issue I had was the lighting in the bathroom and the room. It’s way too dark, other than that staff was great and the location is in walking distance to shops.

4

Brett

21. nov. 2025

·

Overnattede 1 nat

They were working on hotel 12-1am after I travelled all day, I was woke up to a jack hammer chipping tile. I had a hard time sleeping! Really bad

They were working on hotel 12-1am after I travelled all day, I was woke up to a jack hammer chipping tile. I had a hard time sleeping! Really bad

8

Nikesha

15. feb. 2026

·

Overnattede 3 nætter

Really nice hotel overall. Comfortable bed, great hot shower & the staff are really nice. The only downfalll is the lighting in the room. The room was very dark with only spot lights. No main big ceiling light. So it's tricky getting ready as you can't see much. Apart from that its good

Really nice hotel overall. Comfortable bed, great hot shower & the staff are really nice. The only downfalll is the lighting in the room. The room was very dark with only spot lights. No main big ceiling light. So it's tricky getting ready as you can't see much. Apart from that its good

6

Kenyatta

11. nov. 2025

·

Overnattede 1 nat

My stay at the RUK wasn't the best. As a first-time guest, I was very displeased with the rooms. I was moved due to water issues and the smell of the rooms. In my third room, I was upgraded to a suite, but upon arrival, I was met once again with an unpleasant smell. I was tired! There was no other room available to change in at the time. A representative from HK came to refresh the room, and it lasted for a few days. On my second-to-last day, the smells came back. To say the least, it was not the best, especially being. HILTON.

My stay at the RUK wasn't the best. As a first-time guest, I was very displeased with the rooms. I was moved due to water issues and the smell of the rooms. In my third room, I was upgraded to a suite, but upon arrival, I was met once again with an unpleasant smell. I was tired! There was no other room available to change in at the time. A representative from HK came to refresh the room, and it lasted for a few days. On my second-to-last day, the smells came back. To say the least, it was not the best, especially being. HILTON.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Servicen roses ofte for at være venlig, imødekommende og professionel med hjælpsomt personale på tværs af afdelingerne; dog rapporterer nogle gæster langsom eller ujævn indtjekning, dobbeltfakturering eller problemer med regninger samt begrænset opfølgning fra concierge-servicen.

Relaterede gæsteanmeldelser

10

Kevin

30. nov. 2025

·

Overnattede 5 nætter

The room was great the service was amazing from check in to check out. Give our love to Sheldon at the bar Hope this is his name tell him he did an amazing job and we hope to see him in January. Thanks to all the ROK team we love you guys

The room was great the service was amazing from check in to check out. Give our love to Sheldon at the bar Hope this is his name tell him he did an amazing job and we hope to see him in January. Thanks to all the ROK team we love you guys

8

S

7. okt. 2025

·

Overnattede 4 nætter

Staff very pleasant and efficient check-in process. Room maintained to an excellent standard.

Staff very pleasant and efficient check-in process. Room maintained to an excellent standard.

10

Michelle

7. nov. 2025

·

Overnattede 4 nætter

Fantastic staff operating and working at this hotel. Gavin at the pool bar went above and beyond to provide exceptional customer service. An overall great stay and great food. Guest rooms and bathrooms need better lighting but outside of that everything was great.

Fantastic staff operating and working at this hotel. Gavin at the pool bar went above and beyond to provide exceptional customer service. An overall great stay and great food. Guest rooms and bathrooms need better lighting but outside of that everything was great.

10

Seyoum

10. jan. 2026

·

Overnattede 2 nætter

Staff was great and also allowed me to have an early check in.

Staff was great and also allowed me to have an early check in.

8

Joy

3. nov. 2025

·

Overnattede 1 nat

The check-in process was not up to the mark.

The check-in process was not up to the mark.

8

Neil

24. aug. 2025

·

Overnattede 1 nat

Not a bad hotel overall bit probably won't be staying there on my next trip next week, I prepaid through Expedia and was charged again at check-in, I was not in a position to argue with front desk staff it being 12 midnite and I had to be up by 5am the next morning, still waiting on hotel to refund the charges via Expedia support.

Not a bad hotel overall bit probably won't be staying there on my next trip next week, I prepaid through Expedia and was charged again at check-in, I was not in a position to argue with front desk staff it being 12 midnite and I had to be up by 5am the next morning, still waiting on hotel to refund the charges via Expedia support.

8

Michael Daniel

9. dec. 2024

·

Overnattede 3 nætter

This property / hotel is a REALLY beautifully designed structure, great rooms, great dining facilities, great workout room, etc. Really beautiful. The staff \'says" all the right things but I had a few things over a 3 day stay, just minor requests, etc. Absolutely NO follow up or execution, just saying and texting all the right things. This was a great location for business in Kingston, which I had, but if you are not familiar with Kingston (and this area) it\'s not at all family friendly, especially as sundown gets close.

This property / hotel is a REALLY beautifully designed structure, great rooms, great dining facilities, great workout room, etc. Really beautiful. The staff \'says" all the right things but I had a few things over a 3 day stay, just minor requests, etc. Absolutely NO follow up or execution, just saying and texting all the right things. This was a great location for business in Kingston, which I had, but if you are not familiar with Kingston (and this area) it\'s not at all family friendly, especially as sundown gets close.

10

theodosia

3. jul. 2025

·

Overnattede 1 nat

This place was beyond our expectations. From the moment we walked in we were greeted very professionally. Lorian went above and beyond to make sure that our staff was amazing. We had an issue with the door not opening and they upgraded us to a suite. The room was outatanding and the view wasworth a million dollars.We enjoed everything. The check out process was a breeze and very professionally. This place gave us the best customer service.

This place was beyond our expectations. From the moment we walked in we were greeted very professionally. Lorian went above and beyond to make sure that our staff was amazing. We had an issue with the door not opening and they upgraded us to a suite. The room was outatanding and the view wasworth a million dollars.We enjoed everything. The check out process was a breeze and very professionally. This place gave us the best customer service.

6

Tricia

16. jul. 2024

·

Overnattede 1 nat

Property is well maintained, modern and clean. Staff was friendly but needs to be trained in good customer service. At the very least honor their responsibilities as a business in the hospitality industry. My daughter and grandson (6yrs) recently spent one night there as she was in-transit to another destination. Their flight got in mid morning and they got to ROK close to midday to which they were greeted by pleasant staff but was told they had to wait in the lobby until checkin at 3pm. I understand and can appreciate rooms not being available right away, however, at the very least they could have offered for them to use the amenities (the pool) especially because she had her young son with her. Not only did they not offer any other options (maybe make recommendations for tourist attractions) besides wait in the lobby, they had to wait ONE HOUR more and was met with excuses… They were in the front desks line of sight for hours, baby sleeping in the lobby and their room was not made a priority/ ready for 3pm. As a hotel carrying the “by Hilton” brand I expected better and would advise management to do better when it comes to training employees to uphold a higher standard! It’s sad that employees recognised that it was unacceptable but didn’t think to do better. I wouldn’t discourage anyone from staying but I encourage management and team to do better! It’s sad when a low standard is expected because it’s Jamaica. Dare to be different ROK

Property is well maintained, modern and clean. Staff was friendly but needs to be trained in good customer service. At the very least honor their responsibilities as a business in the hospitality industry. My daughter and grandson (6yrs) recently spent one night there as she was in-transit to another destination. Their flight got in mid morning and they got to ROK close to midday to which they were greeted by pleasant staff but was told they had to wait in the lobby until checkin at 3pm. I understand and can appreciate rooms not being available right away, however, at the very least they could have offered for them to use the amenities (the pool) especially because she had her young son with her. Not only did they not offer any other options (maybe make recommendations for tourist attractions) besides wait in the lobby, they had to wait ONE HOUR more and was met with excuses… They were in the front desks line of sight for hours, baby sleeping in the lobby and their room was not made a priority/ ready for 3pm. As a hotel carrying the “by Hilton” brand I expected better and would advise management to do better when it comes to training employees to uphold a higher standard! It’s sad that employees recognised that it was unacceptable but didn’t think to do better. I wouldn’t discourage anyone from staying but I encourage management and team to do better! It’s sad when a low standard is expected because it’s Jamaica. Dare to be different ROK

10

R

29. sep. 2025

·

Overnattede 7 nætter

The amazing staff who provides immediate assistance when needed. To Sherene, Marlene, Richard, Teresa, Cordell, Donhue, Stacey-Ann, Joel & Kelly. You all rock! This was me and my family’s second stay in 7 months and each stay gets better! Thanks for another amazing stay.

The amazing staff who provides immediate assistance when needed. To Sherene, Marlene, Richard, Teresa, Cordell, Donhue, Stacey-Ann, Joel & Kelly. You all rock! This was me and my family’s second stay in 7 months and each stay gets better! Thanks for another amazing stay.

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Lokation

Den centrale beliggenhed ved vandet byder på udsigt over havnen og nærhed til National Gallery, restauranter og lufthavnen, men flere gæster fandt området omkring hotellet barskt eller utrygt, mens andre følte sig trygge med de sikkerhedsforanstaltninger, der var på stedet.

Relaterede gæsteanmeldelser

10

Maxine

11. aug. 2025

·

Overnattede 3 nætter

Very conveniently located I felt safe even tho it was downtown Kingston. The boat cruise I booked was easy access. Love the restaurants . Overall nice

Very conveniently located I felt safe even tho it was downtown Kingston. The boat cruise I booked was easy access. Love the restaurants . Overall nice

8

Darren

20. apr. 2025

·

Overnattede 2 nætter

It was just too noisy for me. I always hear something dropping in the building, not sure if it was the fitness center but always loud banging ear tin the morning. The outer perimeter of the property I find to be very unsafe. {don’t even think of wearing expensive jewelry} I had my gold chain under my shirt because I forgot to take it off and someone still tried to snatch it. I didn’t like the hotel didn’t have free parking but realized that if you pay at the parking area it’s more cheaper than paying at the hotel. The staff were friendly, excellent food and clean building. I would stay there again but would request a upper floor away from fitness center.

It was just too noisy for me. I always hear something dropping in the building, not sure if it was the fitness center but always loud banging ear tin the morning. The outer perimeter of the property I find to be very unsafe. {don’t even think of wearing expensive jewelry} I had my gold chain under my shirt because I forgot to take it off and someone still tried to snatch it. I didn’t like the hotel didn’t have free parking but realized that if you pay at the parking area it’s more cheaper than paying at the hotel. The staff were friendly, excellent food and clean building. I would stay there again but would request a upper floor away from fitness center.

10

Bianca

18. okt. 2025

·

Overnattede 1 nat

I enjoyed staying at ROK Hotel. It was next to the water, so you do have a nice breeze at night. There’s a local coffee shop and some dining options across the street. However, the hotel does have a cafe, full restaurant, and poolside restaurant as options for dining. The DJ’s played good music by the pool if you want to relax at hotel in a Friday or Saturday evening. Staff were nice and accommodating and the hotel is very clean. I even worked out at the fitness center and they have great equipment to get the job done. I will stay at ROK Hotel again when I book for Kingston.

I enjoyed staying at ROK Hotel. It was next to the water, so you do have a nice breeze at night. There’s a local coffee shop and some dining options across the street. However, the hotel does have a cafe, full restaurant, and poolside restaurant as options for dining. The DJ’s played good music by the pool if you want to relax at hotel in a Friday or Saturday evening. Staff were nice and accommodating and the hotel is very clean. I even worked out at the fitness center and they have great equipment to get the job done. I will stay at ROK Hotel again when I book for Kingston.

10

Michelle

26. aug. 2024

·

Overnattede 2 nætter

Excellent location

Excellent location

8

Nichola

26. maj 2025

·

Overnattede 4 nætter

Conveniently located close to the airport and the heart of Jamaican government.

Conveniently located close to the airport and the heart of Jamaican government.

10

OSCAR

27. okt. 2024

·

Overnattede 1 nat

Recently renew. Probably best place in downtown area, very convenient for short stays, closer to airport than other similar options.

Recently renew. Probably best place in downtown area, very convenient for short stays, closer to airport than other similar options.

10

Carol

20. jun. 2024

·

Overnattede 5 nætter

Location of the property. Lovely scenery and view of the sea.

Location of the property. Lovely scenery and view of the sea.

2

Azaliah

3. okt. 2025

·

Overnattede 2 nætter

Area around the property was awful, I will not stay here and I would not recommend anyone to stay in this area or at this motel. Staff was somewhat friendly. Disappointed in Hilton with this one. Only thing that was great was the air-conditioning in the room and the bed quality was good. Disappointed in the shower because it leaked water every time no matter how much you turn the shower head away from the glass door the water will still leak out the bottom. at least the TV worked.

Area around the property was awful, I will not stay here and I would not recommend anyone to stay in this area or at this motel. Staff was somewhat friendly. Disappointed in Hilton with this one. Only thing that was great was the air-conditioning in the room and the bed quality was good. Disappointed in the shower because it leaked water every time no matter how much you turn the shower head away from the glass door the water will still leak out the bottom. at least the TV worked.

8

Juliet

18. feb. 2025

·

Overnattede 4 nætter

lovely hotel just wrong location.

lovely hotel just wrong location.

10

Rodney

1. sep. 2025

·

Overnattede 3 nætter

The property was nice and clean. The only issue i had and it is out of their control, around the property is nice and clean but 5 minutes outside the area is not.

The property was nice and clean. The only issue i had and it is out of their control, around the property is nice and clean but 5 minutes outside the area is not.

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Spisning

Spisemulighederne på stedet får blandede anmeldelser: mange nød velsmagende måltider og baren, mens andre fremhæver høje priser, begrænset udvalg (inklusive veganske eller børnemuligheder) og varierende kvalitet af morgenmaden; der er ikke roomservice, og mulighederne om natten er begrænsede.

Relaterede gæsteanmeldelser

8

Karasi Michelle

22. okt. 2025

·

Overnattede 3 nætter

Restaurant staff amazing. Food great. Rooms nice.

Restaurant staff amazing. Food great. Rooms nice.

4

Rebecca

14. okt. 2025

·

Overnattede 2 nætter

While the hotel has nice art, a good pool area, and ok rooms, it is not really well maintained and the staff are lackadaisical at best. Our suite had a perpetual leak in the bathroom, broken chairs and curtains, the outlet for the coffee maker didn't work, and the ice machine on our floor didn't work. The bar food by the pool was not great and very expensive. The food at Palate was very nice and worth the cost. Excellent service there and tasty food. The breakfast which I thought was included cost $31 per person for a lame buffet. The front desk staff often weren't there or provided slow, no great service. They don't provide concierge services and the transportation company they contract with is more expensive than its worth. There was a good view of the ocean and it was nice to be close to the national gallery but otherwise the area around the hotel was very sad and rundown.

While the hotel has nice art, a good pool area, and ok rooms, it is not really well maintained and the staff are lackadaisical at best. Our suite had a perpetual leak in the bathroom, broken chairs and curtains, the outlet for the coffee maker didn't work, and the ice machine on our floor didn't work. The bar food by the pool was not great and very expensive. The food at Palate was very nice and worth the cost. Excellent service there and tasty food. The breakfast which I thought was included cost $31 per person for a lame buffet. The front desk staff often weren't there or provided slow, no great service. They don't provide concierge services and the transportation company they contract with is more expensive than its worth. There was a good view of the ocean and it was nice to be close to the national gallery but otherwise the area around the hotel was very sad and rundown.

8

Saneka

13. jun. 2025

·

Overnattede 4 nætter

Everything else was perfect but $38 USD per day for breakfast is steep. Great job overall though

Everything else was perfect but $38 USD per day for breakfast is steep. Great job overall though

10

Michelle

7. nov. 2025

·

Overnattede 4 nætter

Fantastic staff operating and working at this hotel. Gavin at the pool bar went above and beyond to provide exceptional customer service. An overall great stay and great food. Guest rooms and bathrooms need better lighting but outside of that everything was great.

Fantastic staff operating and working at this hotel. Gavin at the pool bar went above and beyond to provide exceptional customer service. An overall great stay and great food. Guest rooms and bathrooms need better lighting but outside of that everything was great.

10

Sofiya

31. mar. 2024

·

Overnattede 5 nætter

I went to Jamaica for an exam, and I enjoyed my time there. The service from the staff was first class, and the rooms were very comfortable. I studied in rokstone bar and grill every day, and the 24 hour cafe was most convenient as well.

I went to Jamaica for an exam, and I enjoyed my time there. The service from the staff was first class, and the rooms were very comfortable. I studied in rokstone bar and grill every day, and the 24 hour cafe was most convenient as well.

6

Gareth

27. aug. 2025

·

Overnattede 1 nat

Location was great, parking was convenient, great restaurants in walking distance, room was clean. However room service is not available. If you wish to dine in, you have to order from their restaurant and go down and pick it up yourself.

Location was great, parking was convenient, great restaurants in walking distance, room was clean. However room service is not available. If you wish to dine in, you have to order from their restaurant and go down and pick it up yourself.

8

Ricardo

16. jun. 2024

·

Overnattede 2 nætter

Meals standard has dropped since my last visit, A bid overpriced for the quality.There must be a new chef. Overall not bad accommodation and amenities

Meals standard has dropped since my last visit, A bid overpriced for the quality.There must be a new chef. Overall not bad accommodation and amenities

10

Carlos Eduardo

10. maj 2025

·

Overnattede 1 nat

The Palate restaurant need to improve the quality, food temperature, variety and flavor

The Palate restaurant need to improve the quality, food temperature, variety and flavor

8

Nadine

13. jan. 2025

·

Overnattede 1 nat

The restaurant on the property is 10/10! I like the Hotel. I would go again for sure.

The restaurant on the property is 10/10! I like the Hotel. I would go again for sure.

6

Abe-Noelle

11. dec. 2025

·

Overnattede 1 nat

The staff were friendly, the rooms were in good condition. The bathroom sink had a draining issue. There wasnt that many vegan options for dinner, I didnt personally enjoy what I got.

The staff were friendly, the rooms were in good condition. The bathroom sink had a draining issue. There wasnt that many vegan options for dinner, I didnt personally enjoy what I got.

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10

Jonathan

for 2 uger siden

·

Overnattede 2 nætter

Always wanted to stay there since they opened but I didn’t found a room, now I did and found it a great location, well maintained and staff really helpful, special thanks to housekeeping staff specially Renee who was very helpful. Breakfast included was awesome, real Jamaican dishes, will comeback for sure.

Always wanted to stay there since they opened but I didn’t found a room, now I did and found it a great location, well maintained and staff really helpful, special thanks to housekeeping staff specially Renee who was very helpful. Breakfast included was awesome, real Jamaican dishes, will comeback for sure.

10

Mike

for 4 uger siden

·

Overnattede 4 nætter

The hotel is wonderful, the food is amazing nearly went broke eating there. But, well worth it.

The hotel is wonderful, the food is amazing nearly went broke eating there. But, well worth it.

10

clare

4. aug. 2026

·

Overnattede 1 nat

We booked a sea view..but all windows are angled towards sea so not sure it matters whether u book sea or city view. Room was excellent. Everything clean. Not a fan of the sliding door to the bathroom which always seems to leave a 2 inch gap! The overall soundproofing was not great as you could hear neighbours. Breakfast was disappointing, with the scrambled eggs discoloured and looking less than appetising. However, cant fault the price. The pool bar area was nice and bar prices were reasonable 5$ for a beer. All staff very friendly and welcoming. Multi story car park attached charging 11$ a night per car. Would definitely stay again. Location great for airport and port royal. Devon house is about 15 min drive.

We booked a sea view..but all windows are angled towards sea so not sure it matters whether u book sea or city view. Room was excellent. Everything clean. Not a fan of the sliding door to the bathroom which always seems to leave a 2 inch gap! The overall soundproofing was not great as you could hear neighbours. Breakfast was disappointing, with the scrambled eggs discoloured and looking less than appetising. However, cant fault the price. The pool bar area was nice and bar prices were reasonable 5$ for a beer. All staff very friendly and welcoming. Multi story car park attached charging 11$ a night per car. Would definitely stay again. Location great for airport and port royal. Devon house is about 15 min drive.

10

Sebastian

27. jul. 2026

·

Overnattede 2 nætter

Great stay! Nice hotel and nice location

Great stay! Nice hotel and nice location

8

Toyin

16. jul. 2026

·

Overnattede 2 nætter

Lovely hotel, easy location to find. The room was spacious and comfortable with lovely views of the water. Good selection of food for breakfast, nice outdoor bar, pool and gym facilities on site. Staff were helpful and accommodating.

Lovely hotel, easy location to find. The room was spacious and comfortable with lovely views of the water. Good selection of food for breakfast, nice outdoor bar, pool and gym facilities on site. Staff were helpful and accommodating.

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