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ROK Hotel Kingston, Tapestry Collection by Hilton

177 USD

/natt

Gj.snitt. for september

ROK Hotel Kingston, Tapestry Collection by Hilton - Image 1

ROK Hotel Kingston, Tapestry Collection by Hilton - Rom

ROK Hotel Kingston, Tapestry Collection by Hilton - Rom

ROK Hotel Kingston, Tapestry Collection by Hilton - Utsikt fra rommet

ROK Hotel Kingston, Tapestry Collection by Hilton - Resepsjon

Priser for ROK Hotel Kingston, Tapestry Collection by Hilton

Velg datoer for å se priser og tilgjengelighet

177 USD

/natt

Gj.snitt. for september

Månedlige gjennomsnittspriser

På ROK Hotel Kingston, Tapestry Collection by Hilton er prisen per natt i gjennomsnitt 167 USD i den billigste måneden (februar) og 196 USD i den dyreste måneden (juli), basert på de siste 12 månedene.

Gjennomsnittspris per natt på ROK Hotel Kingston, Tapestry Collection by Hilton etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	172 USD
februar	167 USD
mars	181 USD
april	183 USD
mai	168 USD
juni	169 USD
juli	196 USD
august	190 USD
september	177 USD
oktober	167 USD
november	179 USD
desember	176 USD

Dyreste: juli (ca. 196 USD)

Billigste: februar (ca. 167 USD)

Om denne eiendommen

Nyt rekreasjonsfasiliteter som et utendørsbasseng og et døgnåpent treningssenter. Dette hotellet har dessuten wi-fi (inkludert) og concierge-tjenester.

Fasiliteter

Nyt rekreasjonsfasiliteter som et utendørsbasseng og et døgnåpent treningssenter. Dette hotellet har dessuten wi-fi (inkludert) og concierge-tjenester.

Fasiliteter for forretningsreisende

Gjester har tilgang til blant annet et døgnåpent forretningssenter, en døgnåpen resepsjon og heis. Planlegger du en event i Kingston? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 297 kvadratmeter, blant annet konferanserom og 6 møterom. Gjestene tilbys ubetjent parkering (mot et tillegg) på stedet.

Servering

Smak på lokale og internasjonale retter på ROK Cafe and Market, en av dette hotellets mange spisesteder, som omfatter 3 restauranter og en kafé. Stedet har en bar/lounge hvor du kan slukke tørsten med din yndlingsdrink. Komplett frokost serveres fra kl. 06.30 til kl. 10.30 på hverdagene og fra kl. 07.00 til kl. 11.00 i helgene, mot et tillegg.

Rom

Overnatt i et av de 168 gjesterommene, som har LED-TV. Du kan holde deg oppdatert med inkludert kablet og trådløst internett, og underholdningen er sikret med kabel-TV. Rommene har privat bad med dusj, regndusjhode og hårføner. Rommet har telefon, samt safe med plass til bærbar PC og skrivebord.

Beliggenhet

Velger du ROK Hotel Kingston, Tapestry Collection by Hilton i Kingston bor du ved vannkanten og i umiddelbar nærhet til National Gallery of Jamaica (nasjonalgalleri) og 4 minutters til fots fra Jamaica Conference Center. Dette hotellet ligger 0,5 mi (0,8 km) unna Bank of Jamaica og 1,8 mi (2,8 km) unna Trench Town Culture Yard.

Hva finnes i nærheten

National Gallery of Jamaica (nasjonalgalleri)(0.2 miles)
African-Caribbean Heritage Centre(0.2 miles)
Mynt- og seddelmuseum(0.2 miles)
Jamaica Conference Center(0.2 miles)
Bank of Jamaica(0.3 miles)
Sir Alexander Bustamantes hus(0.3 miles)
Institute of Jamaica(0.4 miles)
Jamaica naturhistoriske museum(0.4 miles)
St Andrew’s Scots Kirk(0.5 miles)
Saint William Grant Park(0.5 miles)
Coke minnehall(0.6 miles)
Bramwell Booth minnehall(0.6 miles)
Liberty Hall(0.7 miles)
Gordon House(0.8 miles)
Headquarters House(0.8 miles)
Nærmeste store flyplass er Kingston (KIN-Norman Manley internasjonale flyplass)(10 miles)

Gratis wi-fi
Heis
Forretningssenter
Separat røykeområde
Business Center (24-hour)
Fitness Center (24-hour)

Beliggenhet

2-4 King Street, Jamaica

National Gallery of Jamaica (nasjonalgalleri) (0.2 miles)

African-Caribbean Heritage Centre (0.2 miles)

Mynt- og seddelmuseum (0.2 miles)

Jamaica Conference Center (0.2 miles)

Bank of Jamaica (0.3 miles)

Sir Alexander Bustamantes hus (0.3 miles)

Mer stedsinformasjon

Romalternativer

8

Rom – deluxe, 1 kingsize-seng

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

274 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

9

Suite, 1 soverom (Rok Suite)

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 4

854 ft²

Separat spisestue

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

7

Rom, 1 kingsize-seng

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

274 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

9

Rom, 1 soverom, balkong, ved havkanten

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 4

563 ft²

Balkong

Separat spisestue

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

6

Rom – deluxe, 1 kingsize-seng, tilgjengelighetstilpasset (Roll-In Shower)

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

438 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

7

Suite, 1 soverom, havutsikt

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 4

574 ft²

Separat spisestue

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

5

Suite, 1 soverom, tilgjengelighetstilpasset (Roll-In Shower)

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 4

574 ft²

Separat spisestue

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

7

Suite, 1 soverom

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 4

563 ft²

Separat spisestue

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

6

Rom, 2 dobbeltsenger

Romdetaljer

2 Dobbeltsenger

Sover 4

274 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

6

Rom – deluxe, 2 dobbeltsenger

Romdetaljer

2 Dobbeltsenger

Sover 4

274 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

Gjesteomtaler av ROK Hotel Kingston, Tapestry Collection by Hilton

8.7

Utrolig

basert på 1 283 verifiserte omtaler

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

På ROK Hotel Kingston, Tapestry Collection by Hilton, er gjestene ofte begeistret for det vennlige personalet, rene og moderne rom, og den vakre utsikten over havnen. Samtidig nevnes ulemper som betalt parkering og en sentral beliggenhet som til tider kan oppleves som utrygg.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

På ROK Hotel Kingston, Tapestry Collection by Hilton, er gjestene ofte begeistret for det vennlige personalet, rene og moderne rom, og den vakre utsikten over havnen. Samtidig nevnes ulemper som betalt parkering og en sentral beliggenhet som til tider kan oppleves som utrygg.

Servicen beskrives bredt som imøtekommende og hjelpsom, men noen rapporterer om treg innsjekking, ujevn oppfølging eller problemer med fakturering og reservasjoner. Rommene er generelt komfortable og moderne, men flere gjester påpeker veldig dårlig belysning, sporadisk lukt eller vedlikeholdsproblemer, og støy fra nattlige arrangementer eller arbeid. Alt i alt kan man forvente vennlig service og gode fasiliteter på stedet, med noen kompromisser knyttet til beliggenhet og gebyrer.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Gjestene liker bassengområdet, baren og kaféene på stedet, og nevner et funksjonelt treningsrom. Parkeringsavgiften er imidlertid en ulempe, det tilbys ingen romservice, og noen påpeker problemer med vedlikehold av treningsrommet, rensligheten ved bassenget eller åpningstider, samt sporadiske stengninger på grunn av arrangementer.

Relaterte gjesteomtaler

8

joyce

3. okt. 2024

·

Overnattet 7 netter

Very nice hotel... my hubby and i enjoyed working out each day.. but only one treadmill was working so other guest and i were cutting our workout short to accommodate each other... pleaae fix treadmills

Very nice hotel... my hubby and i enjoyed working out each day.. but only one treadmill was working so other guest and i were cutting our workout short to accommodate each other... pleaae fix treadmills

10

Bianca

18. okt. 2025

·

Overnattet 1 natt

I enjoyed staying at ROK Hotel. It was next to the water, so you do have a nice breeze at night. There’s a local coffee shop and some dining options across the street. However, the hotel does have a cafe, full restaurant, and poolside restaurant as options for dining. The DJ’s played good music by the pool if you want to relax at hotel in a Friday or Saturday evening. Staff were nice and accommodating and the hotel is very clean. I even worked out at the fitness center and they have great equipment to get the job done. I will stay at ROK Hotel again when I book for Kingston.

I enjoyed staying at ROK Hotel. It was next to the water, so you do have a nice breeze at night. There’s a local coffee shop and some dining options across the street. However, the hotel does have a cafe, full restaurant, and poolside restaurant as options for dining. The DJ’s played good music by the pool if you want to relax at hotel in a Friday or Saturday evening. Staff were nice and accommodating and the hotel is very clean. I even worked out at the fitness center and they have great equipment to get the job done. I will stay at ROK Hotel again when I book for Kingston.

10

Bev

23. feb. 2026

·

Overnattet 2 netter

We do short stays a few times a year. Our kids love the pool, the adults love the pool side food and drinks. Staff is always wonderful.

We do short stays a few times a year. Our kids love the pool, the adults love the pool side food and drinks. Staff is always wonderful.

4

Olga

1. aug. 2025

·

Overnattet 6 netter

The saltwater pool was a major disappointment—it was dirty, with visible debris like wrappers, used napkins, and insects. It didn’t feel safe or sanitary for anyone to swim in. Most of the staff we encountered were unfortunately quite arrogant and dismissive. They weren’t helpful or attentive, and many had an unnecessarily rude or mean attitude. Out of everyone we interacted with, only about three staff members were genuinely kind and professional. That lack of courtesy really impacted our experience. The food was just okay—nothing special. Definitely not something we’d go out of our way to have again. Lastly, our room had a persistent unpleasant odor. We reported it to housekeeping multiple times, but nothing was resolved during our stay.

The saltwater pool was a major disappointment—it was dirty, with visible debris like wrappers, used napkins, and insects. It didn’t feel safe or sanitary for anyone to swim in. Most of the staff we encountered were unfortunately quite arrogant and dismissive. They weren’t helpful or attentive, and many had an unnecessarily rude or mean attitude. Out of everyone we interacted with, only about three staff members were genuinely kind and professional. That lack of courtesy really impacted our experience. The food was just okay—nothing special. Definitely not something we’d go out of our way to have again. Lastly, our room had a persistent unpleasant odor. We reported it to housekeeping multiple times, but nothing was resolved during our stay.

8

Sophia

2. apr. 2024

·

Didn’t like idea of property been rented for private events and closing pool and bar to guests v. VERY INCONSIDERATE

Didn’t like idea of property been rented for private events and closing pool and bar to guests v. VERY INCONSIDERATE

8

Dionne

16. apr. 2024

·

Overnattet 1 natt

Great hotel but the pool needs to be treated and clean. The water was murky and green. Could not see the bottom.

Great hotel but the pool needs to be treated and clean. The water was murky and green. Could not see the bottom.

8

Devon

29. aug. 2025

·

Overnattet 2 netter

Would have benefitted from a late-night snack or room-service menu.

Would have benefitted from a late-night snack or room-service menu.

10

Julia

12. mars 2025

·

Overnattet 5 netter

The only issue I encountered was the parking fee. It would be much more transparent for guests if the cost of $1500 JM per night for garage parking was clearly communicated in advance. Alternatively, it should be included in the total price at check-in. Clarity on this matter would greatly enhance the overall experience.

The only issue I encountered was the parking fee. It would be much more transparent for guests if the cost of $1500 JM per night for garage parking was clearly communicated in advance. Alternatively, it should be included in the total price at check-in. Clarity on this matter would greatly enhance the overall experience.

6

Gareth

27. aug. 2025

·

Overnattet 1 natt

Location was great, parking was convenient, great restaurants in walking distance, room was clean. However room service is not available. If you wish to dine in, you have to order from their restaurant and go down and pick it up yourself.

Location was great, parking was convenient, great restaurants in walking distance, room was clean. However room service is not available. If you wish to dine in, you have to order from their restaurant and go down and pick it up yourself.

10

Melissa

20. feb. 2025

·

Overnattet 3 netter

Enjoyed our stay. Recommend the pool, bar and restaurant to be open later. Overall good experience and would return for another stay.

Enjoyed our stay. Recommend the pool, bar and restaurant to be open later. Overall good experience and would return for another stay.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Mange anmeldelser beskriver rene og velholdte rom og fellesarealer, men tilbakevendende klager inkluderer skitne eller dårlig moppede gulv, ujevn rengjøring og påfylling av fasiliteter, sporadisk skitt på badet, og rapporter om et skittent basseng.

Relaterte gjesteomtaler

10

Carolyn

15. apr. 2024

·

Overnattet 1 natt

Lighting poor in bedroom. Shower not clean. Black toilet -seat badly scratched through poor housekeeping method. Black taps and other fittings all showing wear and tear after only 2 years? Valet parking and security extremely helpful.

Lighting poor in bedroom. Shower not clean. Black toilet -seat badly scratched through poor housekeeping method. Black taps and other fittings all showing wear and tear after only 2 years? Valet parking and security extremely helpful.

4

Latasha

28. apr. 2024

·

Overnattet 5 netter

The floors in the room were trashy, even after house cleaning came, the linen was dirty with stains, elevators did not work at times.

The floors in the room were trashy, even after house cleaning came, the linen was dirty with stains, elevators did not work at times.

8

Amy

16. sep. 2025

·

Overnattet 2 netter

Friendly staff and clean room.

Friendly staff and clean room.

4

Olga

1. aug. 2025

·

Overnattet 6 netter

The saltwater pool was a major disappointment—it was dirty, with visible debris like wrappers, used napkins, and insects. It didn’t feel safe or sanitary for anyone to swim in. Most of the staff we encountered were unfortunately quite arrogant and dismissive. They weren’t helpful or attentive, and many had an unnecessarily rude or mean attitude. Out of everyone we interacted with, only about three staff members were genuinely kind and professional. That lack of courtesy really impacted our experience. The food was just okay—nothing special. Definitely not something we’d go out of our way to have again. Lastly, our room had a persistent unpleasant odor. We reported it to housekeeping multiple times, but nothing was resolved during our stay.

The saltwater pool was a major disappointment—it was dirty, with visible debris like wrappers, used napkins, and insects. It didn’t feel safe or sanitary for anyone to swim in. Most of the staff we encountered were unfortunately quite arrogant and dismissive. They weren’t helpful or attentive, and many had an unnecessarily rude or mean attitude. Out of everyone we interacted with, only about three staff members were genuinely kind and professional. That lack of courtesy really impacted our experience. The food was just okay—nothing special. Definitely not something we’d go out of our way to have again. Lastly, our room had a persistent unpleasant odor. We reported it to housekeeping multiple times, but nothing was resolved during our stay.

6

Donna

5. okt. 2025

·

Overnattet 4 netter

We stayed 5 days & the room was cleaned only once, very disappointing

We stayed 5 days & the room was cleaned only once, very disappointing

10

LOUISHA

5. sep. 2025

·

Overnattet 1 natt

Clean

Clean

10

Alana

22. nov. 2025

·

Overnattet 1 natt

The room was spotless and the staff was courteous. Everything was excellent from the comfort of the room to the amenities. The front office staff was amazing.

The room was spotless and the staff was courteous. Everything was excellent from the comfort of the room to the amenities. The front office staff was amazing.

4

Wilbert

12. des. 2025

·

Overnattet 3 netter

No wash cloth was placed in my room for two days I have to do without for the first and second day then on the third day I have to go get wash cloth my self No shower gel or water was put in the room for coffee

No wash cloth was placed in my room for two days I have to do without for the first and second day then on the third day I have to go get wash cloth my self No shower gel or water was put in the room for coffee

4

Tasha

12. juli 2025

·

Overnattet 2 netter

For the purpose of my trip, the location was good because it was easy to get to the airport. The cleaning of the room was inefficient, the floor specifically was extremely dirty because my white socks turned black, and the worst thing was the food, the pizza has too much cheese so it was heavy and the dough was not cooked, the chicken breast had no flavor, and very dry.and the mango sauce also has no flavor, the burger was small (the patty)and very dry. I called a taxi and had to cancel and was charged a $50 fee, this was also terrible experience because I cancelled maybe 15/20 minutes and I was told that they planned their whole day already. I would not be coming back and I certainly would not recommend this hotel.

For the purpose of my trip, the location was good because it was easy to get to the airport. The cleaning of the room was inefficient, the floor specifically was extremely dirty because my white socks turned black, and the worst thing was the food, the pizza has too much cheese so it was heavy and the dough was not cooked, the chicken breast had no flavor, and very dry.and the mango sauce also has no flavor, the burger was small (the patty)and very dry. I called a taxi and had to cancel and was charged a $50 fee, this was also terrible experience because I cancelled maybe 15/20 minutes and I was told that they planned their whole day already. I would not be coming back and I certainly would not recommend this hotel.

10

Shana

12. des. 2025

·

Overnattet 3 netter

Room was spotless and staff was great. Only thingI didn’t like I had to pay for parking which was $11 US per night.

Room was spotless and staff was great. Only thingI didn’t like I had to pay for parking which was $11 US per night.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene er moderne med komfortable senger og, i noen tilfeller, flott utsikt over havnen. Gjentaende kritikk gjelder imidlertid veldig dårlig belysning, sporadisk lukt eller vedlikeholdsproblemer, støy om natten og mangelen på mikrobølgeovn på rommet.

Relaterte gjesteomtaler

10

Bheesham

17. juli 2025

·

Overnattet 5 netter

The room was spacious, very clean. The rooms are beautifully decorated ...the art work for example. Also, the room seems very spacious.

The room was spacious, very clean. The rooms are beautifully decorated ...the art work for example. Also, the room seems very spacious.

6

Danielle

19. okt. 2024

·

Overnattet 4 netter

The property and staff I must say overall was very pleasant it’s quiet and I felt safe which are two major things I look towards when booking a hotel. It’s good walking distance to shops and places to eat. However there are just some minor tweaks within the room that need to be addressed, The rooms do not carry enough lighting so it’s not the easiest when getting ready in the evening to go out and you have to do your make up, the rooms also do not carry a microwave which is an inconvenience because you have to go all the way downstairs if you have food you want to warm up. The bathroom need more hooks and handles for when it’s more than 1-2 people staying in a room it’s barely enough hooks for two people to hang their towels and wash cloths the handle on the shower door from the inside needs to be changed because it’s hard to open when your trying to get out and the mattress from the pull out couch I didn’t even use because it was so flat and hard plus you have to call to request sheets to put on it.

The property and staff I must say overall was very pleasant it’s quiet and I felt safe which are two major things I look towards when booking a hotel. It’s good walking distance to shops and places to eat. However there are just some minor tweaks within the room that need to be addressed, The rooms do not carry enough lighting so it’s not the easiest when getting ready in the evening to go out and you have to do your make up, the rooms also do not carry a microwave which is an inconvenience because you have to go all the way downstairs if you have food you want to warm up. The bathroom need more hooks and handles for when it’s more than 1-2 people staying in a room it’s barely enough hooks for two people to hang their towels and wash cloths the handle on the shower door from the inside needs to be changed because it’s hard to open when your trying to get out and the mattress from the pull out couch I didn’t even use because it was so flat and hard plus you have to call to request sheets to put on it.

2

Chandrasekhara

8. juli 2025

·

Overnattet 4 netter

No Microwave , Not closing Bath room door and no refresh fan, and floor sticky

No Microwave , Not closing Bath room door and no refresh fan, and floor sticky

10

TRACY-ANN

22. aug. 2025

·

Overnattet 1 natt

I liked everything but the first room assigned had a foul smell and had to request a room change that was dealt with immediately by the front desk.

I liked everything but the first room assigned had a foul smell and had to request a room change that was dealt with immediately by the front desk.

10

Angelee

2. aug. 2025

·

Overnattet 1 natt

Lovely and spacious deluxe suit

Lovely and spacious deluxe suit

10

Michelle

7. nov. 2025

·

Overnattet 4 netter

Fantastic staff operating and working at this hotel. Gavin at the pool bar went above and beyond to provide exceptional customer service. An overall great stay and great food. Guest rooms and bathrooms need better lighting but outside of that everything was great.

Fantastic staff operating and working at this hotel. Gavin at the pool bar went above and beyond to provide exceptional customer service. An overall great stay and great food. Guest rooms and bathrooms need better lighting but outside of that everything was great.

8

Shanesha

1. okt. 2025

·

Overnattet 4 netter

I enjoy my stay at ROK the only issue I had was the lighting in the bathroom and the room. It’s way too dark, other than that staff was great and the location is in walking distance to shops.

I enjoy my stay at ROK the only issue I had was the lighting in the bathroom and the room. It’s way too dark, other than that staff was great and the location is in walking distance to shops.

4

Brett

21. nov. 2025

·

Overnattet 1 natt

They were working on hotel 12-1am after I travelled all day, I was woke up to a jack hammer chipping tile. I had a hard time sleeping! Really bad

They were working on hotel 12-1am after I travelled all day, I was woke up to a jack hammer chipping tile. I had a hard time sleeping! Really bad

8

Nikesha

15. feb. 2026

·

Overnattet 3 netter

Really nice hotel overall. Comfortable bed, great hot shower & the staff are really nice. The only downfalll is the lighting in the room. The room was very dark with only spot lights. No main big ceiling light. So it's tricky getting ready as you can't see much. Apart from that its good

Really nice hotel overall. Comfortable bed, great hot shower & the staff are really nice. The only downfalll is the lighting in the room. The room was very dark with only spot lights. No main big ceiling light. So it's tricky getting ready as you can't see much. Apart from that its good

6

Kenyatta

11. nov. 2025

·

Overnattet 1 natt

My stay at the RUK wasn't the best. As a first-time guest, I was very displeased with the rooms. I was moved due to water issues and the smell of the rooms. In my third room, I was upgraded to a suite, but upon arrival, I was met once again with an unpleasant smell. I was tired! There was no other room available to change in at the time. A representative from HK came to refresh the room, and it lasted for a few days. On my second-to-last day, the smells came back. To say the least, it was not the best, especially being. HILTON.

My stay at the RUK wasn't the best. As a first-time guest, I was very displeased with the rooms. I was moved due to water issues and the smell of the rooms. In my third room, I was upgraded to a suite, but upon arrival, I was met once again with an unpleasant smell. I was tired! There was no other room available to change in at the time. A representative from HK came to refresh the room, and it lasted for a few days. On my second-to-last day, the smells came back. To say the least, it was not the best, especially being. HILTON.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

Servicen får ofte ros for å være vennlig, imøtekommende og profesjonell, med hjelpsomt personale i alle avdelinger. Noen gjester rapporterer imidlertid om treg eller ujevn innsjekking, dobbel fakturering eller faktureringsproblemer, og begrenset oppfølging fra concierge.

Relaterte gjesteomtaler

10

Kevin

30. nov. 2025

·

Overnattet 5 netter

The room was great the service was amazing from check in to check out. Give our love to Sheldon at the bar Hope this is his name tell him he did an amazing job and we hope to see him in January. Thanks to all the ROK team we love you guys

The room was great the service was amazing from check in to check out. Give our love to Sheldon at the bar Hope this is his name tell him he did an amazing job and we hope to see him in January. Thanks to all the ROK team we love you guys

8

S

7. okt. 2025

·

Overnattet 4 netter

Staff very pleasant and efficient check-in process. Room maintained to an excellent standard.

Staff very pleasant and efficient check-in process. Room maintained to an excellent standard.

10

Michelle

7. nov. 2025

·

Overnattet 4 netter

Fantastic staff operating and working at this hotel. Gavin at the pool bar went above and beyond to provide exceptional customer service. An overall great stay and great food. Guest rooms and bathrooms need better lighting but outside of that everything was great.

Fantastic staff operating and working at this hotel. Gavin at the pool bar went above and beyond to provide exceptional customer service. An overall great stay and great food. Guest rooms and bathrooms need better lighting but outside of that everything was great.

10

Seyoum

10. jan. 2026

·

Overnattet 2 netter

Staff was great and also allowed me to have an early check in.

Staff was great and also allowed me to have an early check in.

8

Joy

3. nov. 2025

·

Overnattet 1 natt

The check-in process was not up to the mark.

The check-in process was not up to the mark.

8

Neil

24. aug. 2025

·

Overnattet 1 natt

Not a bad hotel overall bit probably won't be staying there on my next trip next week, I prepaid through Expedia and was charged again at check-in, I was not in a position to argue with front desk staff it being 12 midnite and I had to be up by 5am the next morning, still waiting on hotel to refund the charges via Expedia support.

Not a bad hotel overall bit probably won't be staying there on my next trip next week, I prepaid through Expedia and was charged again at check-in, I was not in a position to argue with front desk staff it being 12 midnite and I had to be up by 5am the next morning, still waiting on hotel to refund the charges via Expedia support.

8

Michael Daniel

9. des. 2024

·

Overnattet 3 netter

This property / hotel is a REALLY beautifully designed structure, great rooms, great dining facilities, great workout room, etc. Really beautiful. The staff \'says" all the right things but I had a few things over a 3 day stay, just minor requests, etc. Absolutely NO follow up or execution, just saying and texting all the right things. This was a great location for business in Kingston, which I had, but if you are not familiar with Kingston (and this area) it\'s not at all family friendly, especially as sundown gets close.

This property / hotel is a REALLY beautifully designed structure, great rooms, great dining facilities, great workout room, etc. Really beautiful. The staff \'says" all the right things but I had a few things over a 3 day stay, just minor requests, etc. Absolutely NO follow up or execution, just saying and texting all the right things. This was a great location for business in Kingston, which I had, but if you are not familiar with Kingston (and this area) it\'s not at all family friendly, especially as sundown gets close.

10

theodosia

3. juli 2025

·

Overnattet 1 natt

This place was beyond our expectations. From the moment we walked in we were greeted very professionally. Lorian went above and beyond to make sure that our staff was amazing. We had an issue with the door not opening and they upgraded us to a suite. The room was outatanding and the view wasworth a million dollars.We enjoed everything. The check out process was a breeze and very professionally. This place gave us the best customer service.

This place was beyond our expectations. From the moment we walked in we were greeted very professionally. Lorian went above and beyond to make sure that our staff was amazing. We had an issue with the door not opening and they upgraded us to a suite. The room was outatanding and the view wasworth a million dollars.We enjoed everything. The check out process was a breeze and very professionally. This place gave us the best customer service.

6

Tricia

16. juli 2024

·

Overnattet 1 natt

Property is well maintained, modern and clean. Staff was friendly but needs to be trained in good customer service. At the very least honor their responsibilities as a business in the hospitality industry. My daughter and grandson (6yrs) recently spent one night there as she was in-transit to another destination. Their flight got in mid morning and they got to ROK close to midday to which they were greeted by pleasant staff but was told they had to wait in the lobby until checkin at 3pm. I understand and can appreciate rooms not being available right away, however, at the very least they could have offered for them to use the amenities (the pool) especially because she had her young son with her. Not only did they not offer any other options (maybe make recommendations for tourist attractions) besides wait in the lobby, they had to wait ONE HOUR more and was met with excuses… They were in the front desks line of sight for hours, baby sleeping in the lobby and their room was not made a priority/ ready for 3pm. As a hotel carrying the “by Hilton” brand I expected better and would advise management to do better when it comes to training employees to uphold a higher standard! It’s sad that employees recognised that it was unacceptable but didn’t think to do better. I wouldn’t discourage anyone from staying but I encourage management and team to do better! It’s sad when a low standard is expected because it’s Jamaica. Dare to be different ROK

Property is well maintained, modern and clean. Staff was friendly but needs to be trained in good customer service. At the very least honor their responsibilities as a business in the hospitality industry. My daughter and grandson (6yrs) recently spent one night there as she was in-transit to another destination. Their flight got in mid morning and they got to ROK close to midday to which they were greeted by pleasant staff but was told they had to wait in the lobby until checkin at 3pm. I understand and can appreciate rooms not being available right away, however, at the very least they could have offered for them to use the amenities (the pool) especially because she had her young son with her. Not only did they not offer any other options (maybe make recommendations for tourist attractions) besides wait in the lobby, they had to wait ONE HOUR more and was met with excuses… They were in the front desks line of sight for hours, baby sleeping in the lobby and their room was not made a priority/ ready for 3pm. As a hotel carrying the “by Hilton” brand I expected better and would advise management to do better when it comes to training employees to uphold a higher standard! It’s sad that employees recognised that it was unacceptable but didn’t think to do better. I wouldn’t discourage anyone from staying but I encourage management and team to do better! It’s sad when a low standard is expected because it’s Jamaica. Dare to be different ROK

10

R

29. sep. 2025

·

Overnattet 7 netter

The amazing staff who provides immediate assistance when needed. To Sherene, Marlene, Richard, Teresa, Cordell, Donhue, Stacey-Ann, Joel & Kelly. You all rock! This was me and my family’s second stay in 7 months and each stay gets better! Thanks for another amazing stay.

The amazing staff who provides immediate assistance when needed. To Sherene, Marlene, Richard, Teresa, Cordell, Donhue, Stacey-Ann, Joel & Kelly. You all rock! This was me and my family’s second stay in 7 months and each stay gets better! Thanks for another amazing stay.

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Beliggenhet

Den sentrale beliggenheten ved vannet gir utsikt over havnen og nærhet til National Gallery, restauranter og flyplassen, men flere gjester fant området rundt utrygt eller ujevnt, mens andre følte seg trygge med sikkerhetstiltakene på stedet.

Relaterte gjesteomtaler

10

Maxine

11. aug. 2025

·

Overnattet 3 netter

Very conveniently located I felt safe even tho it was downtown Kingston. The boat cruise I booked was easy access. Love the restaurants . Overall nice

Very conveniently located I felt safe even tho it was downtown Kingston. The boat cruise I booked was easy access. Love the restaurants . Overall nice

8

Darren

20. apr. 2025

·

Overnattet 2 netter

It was just too noisy for me. I always hear something dropping in the building, not sure if it was the fitness center but always loud banging ear tin the morning. The outer perimeter of the property I find to be very unsafe. {don’t even think of wearing expensive jewelry} I had my gold chain under my shirt because I forgot to take it off and someone still tried to snatch it. I didn’t like the hotel didn’t have free parking but realized that if you pay at the parking area it’s more cheaper than paying at the hotel. The staff were friendly, excellent food and clean building. I would stay there again but would request a upper floor away from fitness center.

It was just too noisy for me. I always hear something dropping in the building, not sure if it was the fitness center but always loud banging ear tin the morning. The outer perimeter of the property I find to be very unsafe. {don’t even think of wearing expensive jewelry} I had my gold chain under my shirt because I forgot to take it off and someone still tried to snatch it. I didn’t like the hotel didn’t have free parking but realized that if you pay at the parking area it’s more cheaper than paying at the hotel. The staff were friendly, excellent food and clean building. I would stay there again but would request a upper floor away from fitness center.

10

Bianca

18. okt. 2025

·

Overnattet 1 natt

I enjoyed staying at ROK Hotel. It was next to the water, so you do have a nice breeze at night. There’s a local coffee shop and some dining options across the street. However, the hotel does have a cafe, full restaurant, and poolside restaurant as options for dining. The DJ’s played good music by the pool if you want to relax at hotel in a Friday or Saturday evening. Staff were nice and accommodating and the hotel is very clean. I even worked out at the fitness center and they have great equipment to get the job done. I will stay at ROK Hotel again when I book for Kingston.

I enjoyed staying at ROK Hotel. It was next to the water, so you do have a nice breeze at night. There’s a local coffee shop and some dining options across the street. However, the hotel does have a cafe, full restaurant, and poolside restaurant as options for dining. The DJ’s played good music by the pool if you want to relax at hotel in a Friday or Saturday evening. Staff were nice and accommodating and the hotel is very clean. I even worked out at the fitness center and they have great equipment to get the job done. I will stay at ROK Hotel again when I book for Kingston.

10

Michelle

26. aug. 2024

·

Overnattet 2 netter

Excellent location

Excellent location

8

Nichola

26. mai 2025

·

Overnattet 4 netter

Conveniently located close to the airport and the heart of Jamaican government.

Conveniently located close to the airport and the heart of Jamaican government.

10

OSCAR

27. okt. 2024

·

Overnattet 1 natt

Recently renew. Probably best place in downtown area, very convenient for short stays, closer to airport than other similar options.

Recently renew. Probably best place in downtown area, very convenient for short stays, closer to airport than other similar options.

10

Carol

20. juni 2024

·

Overnattet 5 netter

Location of the property. Lovely scenery and view of the sea.

Location of the property. Lovely scenery and view of the sea.

2

Azaliah

3. okt. 2025

·

Overnattet 2 netter

Area around the property was awful, I will not stay here and I would not recommend anyone to stay in this area or at this motel. Staff was somewhat friendly. Disappointed in Hilton with this one. Only thing that was great was the air-conditioning in the room and the bed quality was good. Disappointed in the shower because it leaked water every time no matter how much you turn the shower head away from the glass door the water will still leak out the bottom. at least the TV worked.

Area around the property was awful, I will not stay here and I would not recommend anyone to stay in this area or at this motel. Staff was somewhat friendly. Disappointed in Hilton with this one. Only thing that was great was the air-conditioning in the room and the bed quality was good. Disappointed in the shower because it leaked water every time no matter how much you turn the shower head away from the glass door the water will still leak out the bottom. at least the TV worked.

8

Juliet

18. feb. 2025

·

Overnattet 4 netter

lovely hotel just wrong location.

lovely hotel just wrong location.

10

Rodney

1. sep. 2025

·

Overnattet 3 netter

The property was nice and clean. The only issue i had and it is out of their control, around the property is nice and clean but 5 minutes outside the area is not.

The property was nice and clean. The only issue i had and it is out of their control, around the property is nice and clean but 5 minutes outside the area is not.

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Servering

Restauranttilbudet på stedet får blandede tilbakemeldinger: mange koste seg med velsmakende måltider og baren, mens andre nevner høye priser, begrenset utvalg (inkludert veganske eller barnevennlige alternativer) og varierende kvalitet på frokosten. Romservice er ikke tilgjengelig og utvalget sent på kvelden er begrenset.

Relaterte gjesteomtaler

8

Karasi Michelle

22. okt. 2025

·

Overnattet 3 netter

Restaurant staff amazing. Food great. Rooms nice.

Restaurant staff amazing. Food great. Rooms nice.

4

Rebecca

14. okt. 2025

·

Overnattet 2 netter

While the hotel has nice art, a good pool area, and ok rooms, it is not really well maintained and the staff are lackadaisical at best. Our suite had a perpetual leak in the bathroom, broken chairs and curtains, the outlet for the coffee maker didn't work, and the ice machine on our floor didn't work. The bar food by the pool was not great and very expensive. The food at Palate was very nice and worth the cost. Excellent service there and tasty food. The breakfast which I thought was included cost $31 per person for a lame buffet. The front desk staff often weren't there or provided slow, no great service. They don't provide concierge services and the transportation company they contract with is more expensive than its worth. There was a good view of the ocean and it was nice to be close to the national gallery but otherwise the area around the hotel was very sad and rundown.

While the hotel has nice art, a good pool area, and ok rooms, it is not really well maintained and the staff are lackadaisical at best. Our suite had a perpetual leak in the bathroom, broken chairs and curtains, the outlet for the coffee maker didn't work, and the ice machine on our floor didn't work. The bar food by the pool was not great and very expensive. The food at Palate was very nice and worth the cost. Excellent service there and tasty food. The breakfast which I thought was included cost $31 per person for a lame buffet. The front desk staff often weren't there or provided slow, no great service. They don't provide concierge services and the transportation company they contract with is more expensive than its worth. There was a good view of the ocean and it was nice to be close to the national gallery but otherwise the area around the hotel was very sad and rundown.

8

Saneka

13. juni 2025

·

Overnattet 4 netter

Everything else was perfect but $38 USD per day for breakfast is steep. Great job overall though

Everything else was perfect but $38 USD per day for breakfast is steep. Great job overall though

10

Michelle

7. nov. 2025

·

Overnattet 4 netter

Fantastic staff operating and working at this hotel. Gavin at the pool bar went above and beyond to provide exceptional customer service. An overall great stay and great food. Guest rooms and bathrooms need better lighting but outside of that everything was great.

Fantastic staff operating and working at this hotel. Gavin at the pool bar went above and beyond to provide exceptional customer service. An overall great stay and great food. Guest rooms and bathrooms need better lighting but outside of that everything was great.

10

Sofiya

31. mars 2024

·

Overnattet 5 netter

I went to Jamaica for an exam, and I enjoyed my time there. The service from the staff was first class, and the rooms were very comfortable. I studied in rokstone bar and grill every day, and the 24 hour cafe was most convenient as well.

I went to Jamaica for an exam, and I enjoyed my time there. The service from the staff was first class, and the rooms were very comfortable. I studied in rokstone bar and grill every day, and the 24 hour cafe was most convenient as well.

6

Gareth

27. aug. 2025

·

Overnattet 1 natt

Location was great, parking was convenient, great restaurants in walking distance, room was clean. However room service is not available. If you wish to dine in, you have to order from their restaurant and go down and pick it up yourself.

Location was great, parking was convenient, great restaurants in walking distance, room was clean. However room service is not available. If you wish to dine in, you have to order from their restaurant and go down and pick it up yourself.

8

Ricardo

16. juni 2024

·

Overnattet 2 netter

Meals standard has dropped since my last visit, A bid overpriced for the quality.There must be a new chef. Overall not bad accommodation and amenities

Meals standard has dropped since my last visit, A bid overpriced for the quality.There must be a new chef. Overall not bad accommodation and amenities

10

Carlos Eduardo

10. mai 2025

·

Overnattet 1 natt

The Palate restaurant need to improve the quality, food temperature, variety and flavor

The Palate restaurant need to improve the quality, food temperature, variety and flavor

8

Nadine

13. jan. 2025

·

Overnattet 1 natt

The restaurant on the property is 10/10! I like the Hotel. I would go again for sure.

The restaurant on the property is 10/10! I like the Hotel. I would go again for sure.

6

Abe-Noelle

11. des. 2025

·

Overnattet 1 natt

The staff were friendly, the rooms were in good condition. The bathroom sink had a draining issue. There wasnt that many vegan options for dinner, I didnt personally enjoy what I got.

The staff were friendly, the rooms were in good condition. The bathroom sink had a draining issue. There wasnt that many vegan options for dinner, I didnt personally enjoy what I got.

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10

Jonathan

for 2 uker siden

·

Overnattet 2 netter

Always wanted to stay there since they opened but I didn’t found a room, now I did and found it a great location, well maintained and staff really helpful, special thanks to housekeeping staff specially Renee who was very helpful. Breakfast included was awesome, real Jamaican dishes, will comeback for sure.

Always wanted to stay there since they opened but I didn’t found a room, now I did and found it a great location, well maintained and staff really helpful, special thanks to housekeeping staff specially Renee who was very helpful. Breakfast included was awesome, real Jamaican dishes, will comeback for sure.

10

Mike

for 4 uker siden

·

Overnattet 4 netter

The hotel is wonderful, the food is amazing nearly went broke eating there. But, well worth it.

The hotel is wonderful, the food is amazing nearly went broke eating there. But, well worth it.

10

clare

4. aug. 2026

·

Overnattet 1 natt

We booked a sea view..but all windows are angled towards sea so not sure it matters whether u book sea or city view. Room was excellent. Everything clean. Not a fan of the sliding door to the bathroom which always seems to leave a 2 inch gap! The overall soundproofing was not great as you could hear neighbours. Breakfast was disappointing, with the scrambled eggs discoloured and looking less than appetising. However, cant fault the price. The pool bar area was nice and bar prices were reasonable 5$ for a beer. All staff very friendly and welcoming. Multi story car park attached charging 11$ a night per car. Would definitely stay again. Location great for airport and port royal. Devon house is about 15 min drive.

We booked a sea view..but all windows are angled towards sea so not sure it matters whether u book sea or city view. Room was excellent. Everything clean. Not a fan of the sliding door to the bathroom which always seems to leave a 2 inch gap! The overall soundproofing was not great as you could hear neighbours. Breakfast was disappointing, with the scrambled eggs discoloured and looking less than appetising. However, cant fault the price. The pool bar area was nice and bar prices were reasonable 5$ for a beer. All staff very friendly and welcoming. Multi story car park attached charging 11$ a night per car. Would definitely stay again. Location great for airport and port royal. Devon house is about 15 min drive.

10

Sebastian

27. juli 2026

·

Overnattet 2 netter

Great stay! Nice hotel and nice location

Great stay! Nice hotel and nice location

8

Toyin

16. juli 2026

·

Overnattet 2 netter

Lovely hotel, easy location to find. The room was spacious and comfortable with lovely views of the water. Good selection of food for breakfast, nice outdoor bar, pool and gym facilities on site. Staff were helpful and accommodating.

Lovely hotel, easy location to find. The room was spacious and comfortable with lovely views of the water. Good selection of food for breakfast, nice outdoor bar, pool and gym facilities on site. Staff were helpful and accommodating.

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