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DoubleTree by Hilton Gurugram Baani Square

US$ 152

/ noite

Média para novembro

DoubleTree by Hilton Gurugram Baani Square - Saguão

DoubleTree by Hilton Gurugram Baani Square - Quarto

DoubleTree by Hilton Gurugram Baani Square - Quarto

DoubleTree by Hilton Gurugram Baani Square - Recepção

DoubleTree by Hilton Gurugram Baani Square - Piscina

Preços para DoubleTree by Hilton Gurugram Baani Square

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US$ 152

/ noite

Média para novembro

Média de preços por mês

Em DoubleTree by Hilton Gurugram Baani Square, a diária custa em média US$ 76 no mês mais barato (maio) e US$ 161 no mês mais caro (dezembro), com base nos últimos 12 meses.

Preço médio da diária em DoubleTree by Hilton Gurugram Baani Square por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 103
fevereiro	US$ 154
março	US$ 114
abril	US$ 99
maio	US$ 76
junho	US$ 77
julho	US$ 81
agosto	US$ 97
setembro	US$ 98
outubro	US$ 111
novembro	US$ 152
dezembro	US$ 161

Mais caro: dezembro (aprox. US$ 161)

Mais barato: maio (aprox. US$ 76)

Sobre esta propriedade

Aproveite as instalações recreativas, como uma piscina externa e uma academia aberta 24 horas. Este hotel também oferece Wi-Fi de cortesia, serviços de concierge e serviços de casamento.

Comodidades

Aproveite as instalações recreativas, como uma piscina externa e uma academia aberta 24 horas. Este hotel também oferece Wi-Fi de cortesia, serviços de concierge e serviços de casamento.

Comodidades

As comodidades presentes incluem serviço de lavanderia e lavagem a seco, balcão de recepção 24 horas e equipe multilíngue. Hotel possui um espaço de 329 metros quadrados, contendo espaço para conferência e 7 salas de reunião, e é o local ideal para quem está planejando eventos em Gurugram. Estacionamento grátis com manobrista está disponível no local.

Jantar

Saboreie pratos da local e internacional no Glasshouse, um restaurante onde você pode admirar a vista para o jardim ou se hospedar no local e aproveitar o serviço de quarto 24 horas. Precisa relaxar? Faça uma pausa para uma bebida refrescante em um dos 2 bares/lounges. Há café da manhã (buffet) disponível diariamente, entre 7h e 10h30, mediante uma taxa.

Quartos

Sinta-se em casa em um de nossos 201 quartos com ar-condicionado. A propriedade oferece Wi-Fi (sobretaxa) para navegar na web. Banheiros apresentam banheiras ou chuveiros com chuveiros com efeito de chuva e bidês. As comodidades incluem telefones, além de cofres para notebook e escrivaninhas.

Localização

No coração de Gurugram, DoubleTree by Hilton Gurugram Baani Square está a 5 minutos de carro de Good Earth City Centre e de Medanta. Este hotel de luxo fica a 4,6 km de Unitech Cyber City e a 5,9 km de Sohna Road.

Lugares próximos

SS Plaza(0.1 milhas)
M2K Corporate Park Shopping Plaza(0.1 milhas)
Good Earth City Centre(0.5 milhas)
Artemis Hospital Gurgaon(1.2 milhas)
Medanta(1.5 milhas)
Omaxe Celebration Mall(1.9 milhas)
MGF Metropolitan Mall(2.2 milhas)
Unitech Infospace(2.2 milhas)
The Paintball Co(2.2 milhas)
Camp Garuda(2.3 milhas)
Unitech Cyber City(2.6 milhas)
Fortis Hospital Gurgaon(2.8 milhas)
Jyoti Hospital(3 milhas)
Appu Ghar(3.1 milhas)
Fortis Memorial Research Institute(3.1 milhas)
Aeroporto Internacional Indira Gandhi (DEL)(13.3 milhas)
Ghaziabad (HDO-Hindon)(31.7 milhas)

Piscina
Serviço de lavanderia
Elevador
Estacionamento com manobrista
Funcionários multilíngues
Cofre

Localização

Sector 50, Setor 47, Gurgaon, Distrito de Gurugram, Hariana, Índia

SS Plaza (0.1 milhas)

M2K Corporate Park Shopping Plaza (0.1 milhas)

Good Earth City Centre (0.5 milhas)

Artemis Hospital Gurgaon (1.2 milhas)

Medanta (1.5 milhas)

Omaxe Celebration Mall (1.9 milhas)

Mais informações sobre a localização

Opções de quarto

16

Suíte premium, 1 cama King, cozinha americana

Detalhes do quarto

1 Cama King

Acomoda 3

710 ft²

Ar condicionado

Aquecimento

Kitchenette

7

Quarto superior, 2 camas de solteiro

Detalhes do quarto

2 Camas De Solteiro

Acomoda 3

290 ft²

Ar condicionado

Aquecimento

Sala de estar separada

9

Quarto premium, 2 camas de solteiro

Detalhes do quarto

2 Camas De Solteiro

Acomoda 3

290 ft²

Ar condicionado

Aquecimento

Sala de estar separada

6

Quarto luxo, 1 cama King

Detalhes do quarto

1 Cama King

Acomoda 3

290 ft²

Ar condicionado

Aquecimento

Sala de estar separada

8

Quarto luxo, 2 camas de solteiro

Detalhes do quarto

2 Camas De Solteiro

Acomoda 3

290 ft²

Ar condicionado

Aquecimento

Sala de estar separada

5

Quarto, 1 cama King, acessível

Detalhes do quarto

1 Cama King

Acomoda 3

290 ft²

Ar condicionado

Aquecimento

Sala de estar separada

8

Quarto premium, 1 cama King

Detalhes do quarto

1 Cama King

Acomoda 3

290 ft²

Ar condicionado

Aquecimento

Sala de estar separada

7

Quarto superior, 1 cama King

Detalhes do quarto

1 Cama King

Acomoda 3

290 ft²

Ar condicionado

Aquecimento

Sala de estar separada

Avaliações dos hóspedes sobre DoubleTree by Hilton Gurugram Baani Square

8.2

Muito bom

Com base em 890 avaliações verificadas

Quem se hospeda aqui?

Negócios

65%

Casal

11%

Famílias

8%

Viajantes individuais

14%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Analisando avaliações recentes do DoubleTree by Hilton Gurugram Baani Square, viajantes elogiam a equipe atenciosa e prestativa, bem como os cafés da manhã fartos, ao mesmo tempo em que observam que os quartos estão datados em alguns casos, a limpeza é irregular às vezes e a qualidade da piscina e da academia é variável.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

Analisando avaliações recentes do DoubleTree by Hilton Gurugram Baani Square, viajantes elogiam a equipe atenciosa e prestativa, bem como os cafés da manhã fartos, ao mesmo tempo em que observam que os quartos estão datados em alguns casos, a limpeza é irregular às vezes e a qualidade da piscina e da academia é variável.

O local é adequado para estadias em Gurgaon, com muitos restaurantes e pequenos shoppings nas proximidades, mas chegar ao centro de Delhi pode levar muito tempo. Os hóspedes apreciam o serviço de quarto 24 horas e o suporte útil da lavanderia. Espere uma base prática para visitas a Gurgaon, com conveniência em vez de amenidades de resort.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

As instalações incluem uma piscina na cobertura, serviço de quarto 24 horas e lavanderia bem avaliada. Várias avaliações descrevem a piscina como pequena ou básica e, às vezes, não muito limpa.

Avaliações dos hóspedes relacionadas

10

Lisa

25 de jun. de 2025

·

Hospedou-se por 4 noites

Staff were really friendly. Room was a little dated but clean. Kettle, tv, bottled water. Breakfast was really nice, omelette was spot on! Pool area on the roof was very basic but fine for relaxing. Don't go if you're scared of pigeons!

Staff were really friendly. Room was a little dated but clean. Kettle, tv, bottled water. Breakfast was really nice, omelette was spot on! Pool area on the roof was very basic but fine for relaxing. Don't go if you're scared of pigeons!

10

Simone

19 de set. de 2024

·

Hospedou-se por 6 noites

Lovely hotel. Nearby malls. A distance from the airport and bigger malls like the Ambience mall but transport is easily available and accessible. Quiet Good food And in - room dining available for 24 hours All in all- lovely hotel

Lovely hotel. Nearby malls. A distance from the airport and bigger malls like the Ambience mall but transport is easily available and accessible. Quiet Good food And in - room dining available for 24 hours All in all- lovely hotel

10

Rohini

26 de jun. de 2024

·

Hospedou-se por 3 noites

Fantastic breakfast. Courteous and helpful staff. Hotel facilities are great. Beautiful roof top pool with a tanning bar. Rooms are nice. Would stay here again.

Fantastic breakfast. Courteous and helpful staff. Hotel facilities are great. Beautiful roof top pool with a tanning bar. Rooms are nice. Would stay here again.

10

Laura

27 de nov. de 2022

·

Hospedou-se por 1 noite

The staff is incredibly friendly at your service to assist with literally any need. We chose the hotel in part because of there being two bars & 24-hr room service anticipating the need of both after a 15 hour flight from the U.S. and they were so accommodating as to keep the bar open longer for us. The limited night menu includes 4 kinds of pastas (I had the fettuccine Alfredo and it was terrific), several sandwich options, excellent French fries & burger choices, salads & fruit so rather extensive, really! Food was delivered promptly and hot to our nicely appointed room with a huge tv, multiple outlet options for device charging and it was clean and inviting, included a chair and ottoman in addition to the desk and bed. While we were there only for a night the room had an impressive amount of space to unpack and hang things (not at all like the tiny European rooms!) and was equipped with a quick-heating coffee pot and other amenities ones accustomed to finding. The one caveat to mention is the “airport shuttle”, while available is actually a driver service that costs 24 INR for the vehicle (not per person) and absent lanes dedicated to hotel shuttle pick-up at the airport, it’s probably a good thing. Our driver met us at the airport and escorted us through to the public parking garage where his car was parked and drove us to the hotel. All in all VERY reasonable given the “fare” amounted to like $24 in total for 2 people. Oh yeah - DoubleTree cookies too!

The staff is incredibly friendly at your service to assist with literally any need. We chose the hotel in part because of there being two bars & 24-hr room service anticipating the need of both after a 15 hour flight from the U.S. and they were so accommodating as to keep the bar open longer for us. The limited night menu includes 4 kinds of pastas (I had the fettuccine Alfredo and it was terrific), several sandwich options, excellent French fries & burger choices, salads & fruit so rather extensive, really! Food was delivered promptly and hot to our nicely appointed room with a huge tv, multiple outlet options for device charging and it was clean and inviting, included a chair and ottoman in addition to the desk and bed. While we were there only for a night the room had an impressive amount of space to unpack and hang things (not at all like the tiny European rooms!) and was equipped with a quick-heating coffee pot and other amenities ones accustomed to finding. The one caveat to mention is the “airport shuttle”, while available is actually a driver service that costs 24 INR for the vehicle (not per person) and absent lanes dedicated to hotel shuttle pick-up at the airport, it’s probably a good thing. Our driver met us at the airport and escorted us through to the public parking garage where his car was parked and drove us to the hotel. All in all VERY reasonable given the “fare” amounted to like $24 in total for 2 people. Oh yeah - DoubleTree cookies too!

10

saiyed

18 de mai. de 2025

·

Hospedou-se por 3 noites

The staff is very good , a 5 star service from all the staff from reception, chef, waiters to room services. The breakfast is one of the best among all luxury hotels I have ever found. Every item in the buffet and live kitchen tasted so good and also the lot of variety to eat from. Location is also great, just downstairs there is food street. Only con I found was the pool seem to be small and not so clean.

The staff is very good , a 5 star service from all the staff from reception, chef, waiters to room services. The breakfast is one of the best among all luxury hotels I have ever found. Every item in the buffet and live kitchen tasted so good and also the lot of variety to eat from. Location is also great, just downstairs there is food street. Only con I found was the pool seem to be small and not so clean.

10

Jenice

20 de mar. de 2025

·

Hospedou-se por 5 noites

Unique was the laundry service! De rooftop pool area was not clean at all and the beds by the pool were broken .

Unique was the laundry service! De rooftop pool area was not clean at all and the beds by the pool were broken .

10

Sajid

4 de jul. de 2022

·

Hospedou-se por 1 noite

Property is good and they have maintained that standard

Property is good and they have maintained that standard

10

Baljinder Singh

3 de jun. de 2025

·

Hospedou-se por 8 noites

Super dejlig hotel, maden er fantastisk, personalet er super flinke og hjælpsom. Lokation er fin, 50 meter fra hotel, finder du mere en 50 forskellige spisesteder. Hotellets Gym ku være bedre, de har ikk nok udstyr til dem der løfter vægte Swimmingpool er på toppen og super lækker

Super dejlig hotel, maden er fantastisk, personalet er super flinke og hjælpsom. Lokation er fin, 50 meter fra hotel, finder du mere en 50 forskellige spisesteder. Hotellets Gym ku være bedre, de har ikk nok udstyr til dem der løfter vægte Swimmingpool er på toppen og super lækker

10

Charu

27 de dez. de 2024

·

Hospedou-se por 12 noites

I stayed at this Hilton for two weeks and the comforts of my stay really alleviated the otherwise stressful trip. The staff and chefs really made sure I had a wonderful start to the day with the amazing breakfast and all the other staff helped in so many ways. Laundry and meal service was great. I would like to thank the staff by name; Pratibha, Amit, Prateek, Mita, Maringo, Gautam, Laxman kant and many more. All very courteous and eager to help. I hope to stay again soon. I do wish they had a salon and some stores. And that the pool was better placed.

I stayed at this Hilton for two weeks and the comforts of my stay really alleviated the otherwise stressful trip. The staff and chefs really made sure I had a wonderful start to the day with the amazing breakfast and all the other staff helped in so many ways. Laundry and meal service was great. I would like to thank the staff by name; Pratibha, Amit, Prateek, Mita, Maringo, Gautam, Laxman kant and many more. All very courteous and eager to help. I hope to stay again soon. I do wish they had a salon and some stores. And that the pool was better placed.

10

yash

14 de jul. de 2025

·

Hospedou-se por 1 noite

Well mainted property with good hospitality!

Well mainted property with good hospitality!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Muitos hóspedes consideraram os quartos e as áreas comuns limpos, com serviços de limpeza meticulosos, mas outros relataram limpeza de quartos ou banheiros abaixo do esperado e serviço diário inconsistente.

Avaliações dos hóspedes relacionadas

10

Richard

25 de mar. de 2024

·

Hospedou-se por 4 noites

The entire staff made the stay very enjoyable. From the security guards, to the busboys, to the wait staff, chefs and cleaning personnel, everyone was friendly, efficient, accommodating and respectful. Honestly, the room was what I would expect, but the staff is truly what made the experience memorable.

The entire staff made the stay very enjoyable. From the security guards, to the busboys, to the wait staff, chefs and cleaning personnel, everyone was friendly, efficient, accommodating and respectful. Honestly, the room was what I would expect, but the staff is truly what made the experience memorable.

6

Anju

23 de fev. de 2026

·

Hospedou-se por 4 noites

Cleanliness of rooms isn’t a 4 star at best 2.5. Staff are helpful, breakfast is good. Location - 2 hours into central Delhi. For price much better hotels.

Cleanliness of rooms isn’t a 4 star at best 2.5. Staff are helpful, breakfast is good. Location - 2 hours into central Delhi. For price much better hotels.

10

Darlington

19 de jan. de 2025

·

Hospedou-se por 9 noites

Great hotel. Staff is really friendly and go out of their way to help. House keeping is very meticulous and the rooms are well kept and cozy.

Great hotel. Staff is really friendly and go out of their way to help. House keeping is very meticulous and the rooms are well kept and cozy.

10

Ubin

17 de out. de 2025

·

Hospedou-se por 3 noites

It was clean and spacious. Housekeeping did an amazing job.

It was clean and spacious. Housekeeping did an amazing job.

10

Sameer

2 de jan. de 2024

·

Hospedou-se por 3 noites

Nice and clean. value for me

Nice and clean. value for me

8

Amit

28 de abr. de 2023

·

Hospedou-se por 7 noites

Clean, hospitable staff, decent restaurant

Clean, hospitable staff, decent restaurant

8

Daiki

20 de abr. de 2025

·

Hospedou-se por 1 noite

部屋は綺麗に清掃されていて快適だった。デリー空港からタクシーで45分程度でアクセス良好。朝食は洋食とインド料理と両方楽しめる。徒歩3分圏内に小さなショッピングモールがあり、レストランやバーで食事もできる。今回は出張で利用したが、また次回も利用したい。

部屋は綺麗に清掃されていて快適だった。デリー空港からタクシーで45分程度でアクセス良好。朝食は洋食とインド料理と両方楽しめる。徒歩3分圏内に小さなショッピングモールがあり、レストランやバーで食事もできる。今回は出張で利用したが、また次回も利用したい。

6

Parmod

18 de nov. de 2024

·

Hospedou-se por 1 noite

Property is well maintained but the area is not that good. We had a very poor experience with service desk as they tried to give us a room that was different from the reservation. Also it seems like they were peddling less desired rooms.

Property is well maintained but the area is not that good. We had a very poor experience with service desk as they tried to give us a room that was different from the reservation. Also it seems like they were peddling less desired rooms.

6

Narendra

17 de out. de 2024

·

Hospedou-se por 3 noites

Rooms need to be updated. Old furniture, bathroom not cleaned like it should be. Rooms and bathrooms not cleaned daily

Rooms need to be updated. Old furniture, bathroom not cleaned like it should be. Rooms and bathrooms not cleaned daily

10

yash

14 de jul. de 2025

·

Hospedou-se por 1 noite

Well mainted property with good hospitality!

Well mainted property with good hospitality!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são geralmente confortáveis e bem equipados, com TVs grandes, chaleiras e amplo espaço para guardar objetos, embora alguns pareçam datados ou desgastados, com alguns banheiros precisando de reformas e alguns comentários sobre travesseiros duros.

Avaliações dos hóspedes relacionadas

10

Lisa

25 de jun. de 2025

·

Hospedou-se por 4 noites

Staff were really friendly. Room was a little dated but clean. Kettle, tv, bottled water. Breakfast was really nice, omelette was spot on! Pool area on the roof was very basic but fine for relaxing. Don't go if you're scared of pigeons!

Staff were really friendly. Room was a little dated but clean. Kettle, tv, bottled water. Breakfast was really nice, omelette was spot on! Pool area on the roof was very basic but fine for relaxing. Don't go if you're scared of pigeons!

8

NAVYA

20 de fev. de 2026

·

Hospedou-se por 4 noites

The room was good, service was amazing

The room was good, service was amazing

10

Rohini

26 de jun. de 2024

·

Hospedou-se por 3 noites

Fantastic breakfast. Courteous and helpful staff. Hotel facilities are great. Beautiful roof top pool with a tanning bar. Rooms are nice. Would stay here again.

Fantastic breakfast. Courteous and helpful staff. Hotel facilities are great. Beautiful roof top pool with a tanning bar. Rooms are nice. Would stay here again.

10

Darlington

19 de jan. de 2025

·

Hospedou-se por 9 noites

Great hotel. Staff is really friendly and go out of their way to help. House keeping is very meticulous and the rooms are well kept and cozy.

Great hotel. Staff is really friendly and go out of their way to help. House keeping is very meticulous and the rooms are well kept and cozy.

8

jesper

6 de abr. de 2023

·

Hospedou-se por 1 noite

A good hotel with very god service and very helpful staff. All in all a very nice stay, but the rooms were a bit worn down. Especially the bathrooms could do with an update.

A good hotel with very god service and very helpful staff. All in all a very nice stay, but the rooms were a bit worn down. Especially the bathrooms could do with an update.

10

Laura

27 de nov. de 2022

·

Hospedou-se por 1 noite

The staff is incredibly friendly at your service to assist with literally any need. We chose the hotel in part because of there being two bars & 24-hr room service anticipating the need of both after a 15 hour flight from the U.S. and they were so accommodating as to keep the bar open longer for us. The limited night menu includes 4 kinds of pastas (I had the fettuccine Alfredo and it was terrific), several sandwich options, excellent French fries & burger choices, salads & fruit so rather extensive, really! Food was delivered promptly and hot to our nicely appointed room with a huge tv, multiple outlet options for device charging and it was clean and inviting, included a chair and ottoman in addition to the desk and bed. While we were there only for a night the room had an impressive amount of space to unpack and hang things (not at all like the tiny European rooms!) and was equipped with a quick-heating coffee pot and other amenities ones accustomed to finding. The one caveat to mention is the “airport shuttle”, while available is actually a driver service that costs 24 INR for the vehicle (not per person) and absent lanes dedicated to hotel shuttle pick-up at the airport, it’s probably a good thing. Our driver met us at the airport and escorted us through to the public parking garage where his car was parked and drove us to the hotel. All in all VERY reasonable given the “fare” amounted to like $24 in total for 2 people. Oh yeah - DoubleTree cookies too!

The staff is incredibly friendly at your service to assist with literally any need. We chose the hotel in part because of there being two bars & 24-hr room service anticipating the need of both after a 15 hour flight from the U.S. and they were so accommodating as to keep the bar open longer for us. The limited night menu includes 4 kinds of pastas (I had the fettuccine Alfredo and it was terrific), several sandwich options, excellent French fries & burger choices, salads & fruit so rather extensive, really! Food was delivered promptly and hot to our nicely appointed room with a huge tv, multiple outlet options for device charging and it was clean and inviting, included a chair and ottoman in addition to the desk and bed. While we were there only for a night the room had an impressive amount of space to unpack and hang things (not at all like the tiny European rooms!) and was equipped with a quick-heating coffee pot and other amenities ones accustomed to finding. The one caveat to mention is the “airport shuttle”, while available is actually a driver service that costs 24 INR for the vehicle (not per person) and absent lanes dedicated to hotel shuttle pick-up at the airport, it’s probably a good thing. Our driver met us at the airport and escorted us through to the public parking garage where his car was parked and drove us to the hotel. All in all VERY reasonable given the “fare” amounted to like $24 in total for 2 people. Oh yeah - DoubleTree cookies too!

10

Ubin

17 de out. de 2025

·

Hospedou-se por 3 noites

It was clean and spacious. Housekeeping did an amazing job.

It was clean and spacious. Housekeeping did an amazing job.

10

Adeline

13 de set. de 2025

·

Hospedou-se por 5 noites

Excellent staff who are very courteous. The hotel itself is lovely, good showers and beds. The restaurant manager was true gentleman who kindly offered us his services.

Excellent staff who are very courteous. The hotel itself is lovely, good showers and beds. The restaurant manager was true gentleman who kindly offered us his services.

6

Narendra

17 de out. de 2024

·

Hospedou-se por 3 noites

Rooms need to be updated. Old furniture, bathroom not cleaned like it should be. Rooms and bathrooms not cleaned daily

Rooms need to be updated. Old furniture, bathroom not cleaned like it should be. Rooms and bathrooms not cleaned daily

8

Maureen

11 de dez. de 2024

·

Hospedou-se por 1 noite

This hotel had the worst toilet paper in a bathroom I have ever experienced ( I am world travelled). Bed was comfortable but the pillows very hard!

This hotel had the worst toilet paper in a bathroom I have ever experienced ( I am world travelled). Bed was comfortable but the pillows very hard!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O serviço é amplamente elogiado por ser atencioso, prestativo e cordial em todos os departamentos, com funcionários do restaurante especialmente prestativos. Uma minoria relatou problemas como tentativas de venda casada ou disputas de cobrança e uma interação rude na recepção.

Avaliações dos hóspedes relacionadas

8

NAVYA

20 de fev. de 2026

·

Hospedou-se por 4 noites

The room was good, service was amazing

The room was good, service was amazing

10

Richard

25 de mar. de 2024

·

Hospedou-se por 4 noites

The entire staff made the stay very enjoyable. From the security guards, to the busboys, to the wait staff, chefs and cleaning personnel, everyone was friendly, efficient, accommodating and respectful. Honestly, the room was what I would expect, but the staff is truly what made the experience memorable.

The entire staff made the stay very enjoyable. From the security guards, to the busboys, to the wait staff, chefs and cleaning personnel, everyone was friendly, efficient, accommodating and respectful. Honestly, the room was what I would expect, but the staff is truly what made the experience memorable.

10

Hitesh

1 de nov. de 2024

·

Hospedou-se por 2 noites

Service was great. Staff at breakfast, namely Prateek, Rahul were very helpful and considerate. A big thanks to them for making my breakfast experience so great.

Service was great. Staff at breakfast, namely Prateek, Rahul were very helpful and considerate. A big thanks to them for making my breakfast experience so great.

8

Virendra

6 de mar. de 2025

·

Hospedou-se por 3 noites

The hotel was good and everyone was good except one front desk staff 'Saksham'. He was very rude and was arguing with me. I asked him to book 2 taxis for me for airport drop as it was a free airport drop. He asked me to pay INR6,600, I told him that it should free of charge. He told me to show the printout where it shows free airport drop. I said I can show the email but he insisted me to show the print out. Then I asked my nephew to book 2 cabs for next day morning, which was costing only INR 1,800 only. I still can't understand why they were charging INR 6,600. Anyway them my daughter booked 2 taxis FREE of COST and we cancelled what we already had booked. As I was standing near the front desk I told this guy that we have booked it free of charge and via your hotel's app. He was not at all apologetic instead when I asked him what's your name he brought his chest near to my eyes and said my name is 'Shaksham', as if he was challenging me. I can't understand that why these sort of people be in public dealing. After this incident when I went upstairs in my room number 235 the phone line was disconnected and we had to go downstairs 2-3 times for the service we needed. This guy ruined my evening that day.

The hotel was good and everyone was good except one front desk staff 'Saksham'. He was very rude and was arguing with me. I asked him to book 2 taxis for me for airport drop as it was a free airport drop. He asked me to pay INR6,600, I told him that it should free of charge. He told me to show the printout where it shows free airport drop. I said I can show the email but he insisted me to show the print out. Then I asked my nephew to book 2 cabs for next day morning, which was costing only INR 1,800 only. I still can't understand why they were charging INR 6,600. Anyway them my daughter booked 2 taxis FREE of COST and we cancelled what we already had booked. As I was standing near the front desk I told this guy that we have booked it free of charge and via your hotel's app. He was not at all apologetic instead when I asked him what's your name he brought his chest near to my eyes and said my name is 'Shaksham', as if he was challenging me. I can't understand that why these sort of people be in public dealing. After this incident when I went upstairs in my room number 235 the phone line was disconnected and we had to go downstairs 2-3 times for the service we needed. This guy ruined my evening that day.

10

Satish

10 de mar. de 2025

·

Hospedou-se por 1 noite

Very friendly and helpful staff. Very accomodative on extended check out.

Very friendly and helpful staff. Very accomodative on extended check out.

10

Inderveer

21 de fev. de 2026

·

Hospedou-se por 1 noite

Service and food was excellent. The staff were tremendous and went out of their way to make sure the young children had a wonderful stay. Highly recommended.

Service and food was excellent. The staff were tremendous and went out of their way to make sure the young children had a wonderful stay. Highly recommended.

6

Parmod

18 de nov. de 2024

·

Hospedou-se por 1 noite

Property is well maintained but the area is not that good. We had a very poor experience with service desk as they tried to give us a room that was different from the reservation. Also it seems like they were peddling less desired rooms.

Property is well maintained but the area is not that good. We had a very poor experience with service desk as they tried to give us a room that was different from the reservation. Also it seems like they were peddling less desired rooms.

10

Subah

26 de jun. de 2023

·

Hospedou-se por 4 noites

I have stayed here before and as always loved my entire stay. The whole team takes really good care of their guests. A special mention would be Maan Singh & Deepali.

I have stayed here before and as always loved my entire stay. The whole team takes really good care of their guests. A special mention would be Maan Singh & Deepali.

4

Chitra Verma

16 de abr. de 2025

·

Hospedou-se por 4 noites

They are not looking after customers more about how can charge extra

They are not looking after customers more about how can charge extra

10

Mohammed

1 de mai. de 2024

·

Hospedou-se por 3 noites

The stay here was excellent. The room provided was neat and clean. Check-in and check-out was smooth and fast. Breakfast was good with a lot of variety. The chef himself would come and ask us if everything was good. I would like to thank Sumit at the front desk,He was really polite and helpful.

The stay here was excellent. The room provided was neat and clean. Check-in and check-out was smooth and fast. Breakfast was good with a lot of variety. The chef himself would come and ask us if everything was good. I would like to thank Sumit at the front desk,He was really polite and helpful.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Conveniente para Gurgaon, com restaurantes e pequenos shoppings por perto e acesso razoável do aeroporto, embora a área divida opiniões e viagens ao centro de Delhi sejam demoradas.

Avaliações dos hóspedes relacionadas

10

Simone

19 de set. de 2024

·

Hospedou-se por 6 noites

Lovely hotel. Nearby malls. A distance from the airport and bigger malls like the Ambience mall but transport is easily available and accessible. Quiet Good food And in - room dining available for 24 hours All in all- lovely hotel

Lovely hotel. Nearby malls. A distance from the airport and bigger malls like the Ambience mall but transport is easily available and accessible. Quiet Good food And in - room dining available for 24 hours All in all- lovely hotel

6

Anju

23 de fev. de 2026

·

Hospedou-se por 4 noites

Cleanliness of rooms isn’t a 4 star at best 2.5. Staff are helpful, breakfast is good. Location - 2 hours into central Delhi. For price much better hotels.

Cleanliness of rooms isn’t a 4 star at best 2.5. Staff are helpful, breakfast is good. Location - 2 hours into central Delhi. For price much better hotels.

6

saroj

23 de nov. de 2024

·

Hospedou-se por 4 noites

Staff was nice it was convenient and clean. What I didn’t like was the safe deposit box lock was not working and I stayed for 4 nights they kept saying someone will come to check it but no one came. Otherwise I had a pleasant stay.

Staff was nice it was convenient and clean. What I didn’t like was the safe deposit box lock was not working and I stayed for 4 nights they kept saying someone will come to check it but no one came. Otherwise I had a pleasant stay.

10

saiyed

18 de mai. de 2025

·

Hospedou-se por 3 noites

The staff is very good , a 5 star service from all the staff from reception, chef, waiters to room services. The breakfast is one of the best among all luxury hotels I have ever found. Every item in the buffet and live kitchen tasted so good and also the lot of variety to eat from. Location is also great, just downstairs there is food street. Only con I found was the pool seem to be small and not so clean.

The staff is very good , a 5 star service from all the staff from reception, chef, waiters to room services. The breakfast is one of the best among all luxury hotels I have ever found. Every item in the buffet and live kitchen tasted so good and also the lot of variety to eat from. Location is also great, just downstairs there is food street. Only con I found was the pool seem to be small and not so clean.

8

Neelaabh

9 de set. de 2024

·

Hospedou-se por 3 noites

Great location for Gurgaon and pleasing staff.

Great location for Gurgaon and pleasing staff.

10

Bal Bikram

27 de abr. de 2025

·

Hospedou-se por 1 noite

Nice and convenient......

Nice and convenient......

8

Daiki

20 de abr. de 2025

·

Hospedou-se por 1 noite

部屋は綺麗に清掃されていて快適だった。デリー空港からタクシーで45分程度でアクセス良好。朝食は洋食とインド料理と両方楽しめる。徒歩3分圏内に小さなショッピングモールがあり、レストランやバーで食事もできる。今回は出張で利用したが、また次回も利用したい。

部屋は綺麗に清掃されていて快適だった。デリー空港からタクシーで45分程度でアクセス良好。朝食は洋食とインド料理と両方楽しめる。徒歩3分圏内に小さなショッピングモールがあり、レストランやバーで食事もできる。今回は出張で利用したが、また次回も利用したい。

10

Baljinder Singh

3 de jun. de 2025

·

Hospedou-se por 8 noites

Super dejlig hotel, maden er fantastisk, personalet er super flinke og hjælpsom. Lokation er fin, 50 meter fra hotel, finder du mere en 50 forskellige spisesteder. Hotellets Gym ku være bedre, de har ikk nok udstyr til dem der løfter vægte Swimmingpool er på toppen og super lækker

Super dejlig hotel, maden er fantastisk, personalet er super flinke og hjælpsom. Lokation er fin, 50 meter fra hotel, finder du mere en 50 forskellige spisesteder. Hotellets Gym ku være bedre, de har ikk nok udstyr til dem der løfter vægte Swimmingpool er på toppen og super lækker

6

Parmod

18 de nov. de 2024

·

Hospedou-se por 1 noite

Property is well maintained but the area is not that good. We had a very poor experience with service desk as they tried to give us a room that was different from the reservation. Also it seems like they were peddling less desired rooms.

Property is well maintained but the area is not that good. We had a very poor experience with service desk as they tried to give us a room that was different from the reservation. Also it seems like they were peddling less desired rooms.

10

Mohit

30 de set. de 2024

·

Hospedou-se por 2 noites

Property located at a good location with the good food shops and facilities nearby.

Property located at a good location with the good food shops and facilities nearby.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã consistentemente recebe altas notas pelo sabor e variedade, e a comida do serviço de quarto é servida rapidamente e é boa. No entanto, alguns hóspedes acham os preços altos e alguns sugerem que a qualidade poderia melhorar.

Avaliações dos hóspedes relacionadas

10

Lisa

25 de jun. de 2025

·

Hospedou-se por 4 noites

Staff were really friendly. Room was a little dated but clean. Kettle, tv, bottled water. Breakfast was really nice, omelette was spot on! Pool area on the roof was very basic but fine for relaxing. Don't go if you're scared of pigeons!

Staff were really friendly. Room was a little dated but clean. Kettle, tv, bottled water. Breakfast was really nice, omelette was spot on! Pool area on the roof was very basic but fine for relaxing. Don't go if you're scared of pigeons!

6

Anju

23 de fev. de 2026

·

Hospedou-se por 4 noites

Cleanliness of rooms isn’t a 4 star at best 2.5. Staff are helpful, breakfast is good. Location - 2 hours into central Delhi. For price much better hotels.

Cleanliness of rooms isn’t a 4 star at best 2.5. Staff are helpful, breakfast is good. Location - 2 hours into central Delhi. For price much better hotels.

10

Rohini

26 de jun. de 2024

·

Hospedou-se por 3 noites

Fantastic breakfast. Courteous and helpful staff. Hotel facilities are great. Beautiful roof top pool with a tanning bar. Rooms are nice. Would stay here again.

Fantastic breakfast. Courteous and helpful staff. Hotel facilities are great. Beautiful roof top pool with a tanning bar. Rooms are nice. Would stay here again.

6

Debabrata

7 de dez. de 2025

·

Hospedou-se por 3 noites

Things I like: The people / staff were fantastic. The breakfast spread was decent. Things I didn’t like: The hotel needs updating. European pricing for pretty basic Indian food. £6.5 for a cup of tea? Really? Not really value for money. I’m ok to pay higher prices but I need a corresponding experience which I didn’t get.

Things I like: The people / staff were fantastic. The breakfast spread was decent. Things I didn’t like: The hotel needs updating. European pricing for pretty basic Indian food. £6.5 for a cup of tea? Really? Not really value for money. I’m ok to pay higher prices but I need a corresponding experience which I didn’t get.

10

Laura

27 de nov. de 2022

·

Hospedou-se por 1 noite

The staff is incredibly friendly at your service to assist with literally any need. We chose the hotel in part because of there being two bars & 24-hr room service anticipating the need of both after a 15 hour flight from the U.S. and they were so accommodating as to keep the bar open longer for us. The limited night menu includes 4 kinds of pastas (I had the fettuccine Alfredo and it was terrific), several sandwich options, excellent French fries & burger choices, salads & fruit so rather extensive, really! Food was delivered promptly and hot to our nicely appointed room with a huge tv, multiple outlet options for device charging and it was clean and inviting, included a chair and ottoman in addition to the desk and bed. While we were there only for a night the room had an impressive amount of space to unpack and hang things (not at all like the tiny European rooms!) and was equipped with a quick-heating coffee pot and other amenities ones accustomed to finding. The one caveat to mention is the “airport shuttle”, while available is actually a driver service that costs 24 INR for the vehicle (not per person) and absent lanes dedicated to hotel shuttle pick-up at the airport, it’s probably a good thing. Our driver met us at the airport and escorted us through to the public parking garage where his car was parked and drove us to the hotel. All in all VERY reasonable given the “fare” amounted to like $24 in total for 2 people. Oh yeah - DoubleTree cookies too!

The staff is incredibly friendly at your service to assist with literally any need. We chose the hotel in part because of there being two bars & 24-hr room service anticipating the need of both after a 15 hour flight from the U.S. and they were so accommodating as to keep the bar open longer for us. The limited night menu includes 4 kinds of pastas (I had the fettuccine Alfredo and it was terrific), several sandwich options, excellent French fries & burger choices, salads & fruit so rather extensive, really! Food was delivered promptly and hot to our nicely appointed room with a huge tv, multiple outlet options for device charging and it was clean and inviting, included a chair and ottoman in addition to the desk and bed. While we were there only for a night the room had an impressive amount of space to unpack and hang things (not at all like the tiny European rooms!) and was equipped with a quick-heating coffee pot and other amenities ones accustomed to finding. The one caveat to mention is the “airport shuttle”, while available is actually a driver service that costs 24 INR for the vehicle (not per person) and absent lanes dedicated to hotel shuttle pick-up at the airport, it’s probably a good thing. Our driver met us at the airport and escorted us through to the public parking garage where his car was parked and drove us to the hotel. All in all VERY reasonable given the “fare” amounted to like $24 in total for 2 people. Oh yeah - DoubleTree cookies too!

10

saiyed

18 de mai. de 2025

·

Hospedou-se por 3 noites

The staff is very good , a 5 star service from all the staff from reception, chef, waiters to room services. The breakfast is one of the best among all luxury hotels I have ever found. Every item in the buffet and live kitchen tasted so good and also the lot of variety to eat from. Location is also great, just downstairs there is food street. Only con I found was the pool seem to be small and not so clean.

The staff is very good , a 5 star service from all the staff from reception, chef, waiters to room services. The breakfast is one of the best among all luxury hotels I have ever found. Every item in the buffet and live kitchen tasted so good and also the lot of variety to eat from. Location is also great, just downstairs there is food street. Only con I found was the pool seem to be small and not so clean.

10

Inderveer

21 de fev. de 2026

·

Hospedou-se por 1 noite

Service and food was excellent. The staff were tremendous and went out of their way to make sure the young children had a wonderful stay. Highly recommended.

Service and food was excellent. The staff were tremendous and went out of their way to make sure the young children had a wonderful stay. Highly recommended.

8

Hemant

28 de dez. de 2024

·

Hospedou-se por 7 noites

Overall value for money! Staff is very friendly and helpful. Hotel is clean and safe. Could add a spa and improve quality of food.

Overall value for money! Staff is very friendly and helpful. Hotel is clean and safe. Could add a spa and improve quality of food.

10

Charu

27 de dez. de 2024

·

Hospedou-se por 12 noites

I stayed at this Hilton for two weeks and the comforts of my stay really alleviated the otherwise stressful trip. The staff and chefs really made sure I had a wonderful start to the day with the amazing breakfast and all the other staff helped in so many ways. Laundry and meal service was great. I would like to thank the staff by name; Pratibha, Amit, Prateek, Mita, Maringo, Gautam, Laxman kant and many more. All very courteous and eager to help. I hope to stay again soon. I do wish they had a salon and some stores. And that the pool was better placed.

I stayed at this Hilton for two weeks and the comforts of my stay really alleviated the otherwise stressful trip. The staff and chefs really made sure I had a wonderful start to the day with the amazing breakfast and all the other staff helped in so many ways. Laundry and meal service was great. I would like to thank the staff by name; Pratibha, Amit, Prateek, Mita, Maringo, Gautam, Laxman kant and many more. All very courteous and eager to help. I hope to stay again soon. I do wish they had a salon and some stores. And that the pool was better placed.

10

Mohammed

1 de mai. de 2024

·

Hospedou-se por 3 noites

The stay here was excellent. The room provided was neat and clean. Check-in and check-out was smooth and fast. Breakfast was good with a lot of variety. The chef himself would come and ask us if everything was good. I would like to thank Sumit at the front desk,He was really polite and helpful.

The stay here was excellent. The room provided was neat and clean. Check-in and check-out was smooth and fast. Breakfast was good with a lot of variety. The chef himself would come and ask us if everything was good. I would like to thank Sumit at the front desk,He was really polite and helpful.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

2

Chong-im

25 de ago. de 2026

·

Hospedou-se por 5 noites

체크인부터 체크아웃까지 여러 번 불편을 겪어, 5성급 힐튼이라는 점을 생각하면 매우 실망스러운 숙박이었습니다. Hotels.com을 통해 조식 포함 상품으로 예약했고 바우처에도 명확히 기재되어 있었지만, 체크인 시 직원은 “그런 상품은 없다”며 인정하지 않았습니다. 바우처를 직접 보여주었음에도 호텔에서는 확인하려는 태도보다 “우리는 모른다”는 답변만 반복했습니다. 첫날은 일단 조식을 이용하게 해주었지만, 둘째 날에는 조식 비용이 청구되어 다시 로비까지 내려가 설명해야 했습니다. 그때도 Hotels.com과의 문제라는 식으로 이야기하며 고객에게 해결 책임을 넘기는 듯한 대응이었습니다. 체크아웃 시 확인해보니 결국 둘째 날 조식비가 또 청구되어 있었습니다. 숙박 기간 동안 같은 예약 바우처를 도대체 몇 번 보여주었는지 모르겠습니다. 객실 카드키도 매일 프런트에서 갱신해야 해서 상당히 불편했습니다. 무료 공항 셔틀 역시 체크아웃 당일 시간까지 다시 확인했음에도, 약속 시간이 되어서야 준비된 차량이 없다는 것을 알고 급히 차량을 부르는 모습이었습니다. 호텔 자체도 비교적 오래되지 않은 것으로 알고 있으나 전반적인 시설 컨디션이 기대에 미치지 못했고, 조식 역시 5성급 호텔이라고 하기에는 맛과 구성이 아쉬웠습니다. 개인적으로는 5성급 힐튼의 서비스 수준을 기대하고 방문한다면 실망할 가능성이 높은 호텔이라고 생각합니다. 특히 세심하고 정확한 서비스를 중요하게 생각하는 한국이나 일본 여행객에게는 부족함이 크게 느껴질 수 있습니다. 다만, 유일하게 별 5개를 드리고 싶은 분은 룸키퍼 Tannu입니다. 매일 객실을 정말 깨끗하고 정성스럽게 정리해주었고 따뜻한 메시지까지 남겨주었습니다. 여러 불편함 속에서도 Tannu의 세심한 배려 덕분에 객실에서는 편안하게 지낼 수 있었습니다. Tannu에게 진심으로 감사드립니다.

체크인부터 체크아웃까지 여러 번 불편을 겪어, 5성급 힐튼이라는 점을 생각하면 매우 실망스러운 숙박이었습니다. Hotels.com을 통해 조식 포함 상품으로 예약했고 바우처에도 명확히 기재되어 있었지만, 체크인 시 직원은 “그런 상품은 없다”며 인정하지 않았습니다. 바우처를 직접 보여주었음에도 호텔에서는 확인하려는 태도보다 “우리는 모른다”는 답변만 반복했습니다. 첫날은 일단 조식을 이용하게 해주었지만, 둘째 날에는 조식 비용이 청구되어 다시 로비까지 내려가 설명해야 했습니다. 그때도 Hotels.com과의 문제라는 식으로 이야기하며 고객에게 해결 책임을 넘기는 듯한 대응이었습니다. 체크아웃 시 확인해보니 결국 둘째 날 조식비가 또 청구되어 있었습니다. 숙박 기간 동안 같은 예약 바우처를 도대체 몇 번 보여주었는지 모르겠습니다. 객실 카드키도 매일 프런트에서 갱신해야 해서 상당히 불편했습니다. 무료 공항 셔틀 역시 체크아웃 당일 시간까지 다시 확인했음에도, 약속 시간이 되어서야 준비된 차량이 없다는 것을 알고 급히 차량을 부르는 모습이었습니다. 호텔 자체도 비교적 오래되지 않은 것으로 알고 있으나 전반적인 시설 컨디션이 기대에 미치지 못했고, 조식 역시 5성급 호텔이라고 하기에는 맛과 구성이 아쉬웠습니다. 개인적으로는 5성급 힐튼의 서비스 수준을 기대하고 방문한다면 실망할 가능성이 높은 호텔이라고 생각합니다. 특히 세심하고 정확한 서비스를 중요하게 생각하는 한국이나 일본 여행객에게는 부족함이 크게 느껴질 수 있습니다. 다만, 유일하게 별 5개를 드리고 싶은 분은 룸키퍼 Tannu입니다. 매일 객실을 정말 깨끗하고 정성스럽게 정리해주었고 따뜻한 메시지까지 남겨주었습니다. 여러 불편함 속에서도 Tannu의 세심한 배려 덕분에 객실에서는 편안하게 지낼 수 있었습니다. Tannu에게 진심으로 감사드립니다.

2

Sara

22 de ago. de 2026

·

Hospedou-se por 5 noites

여태까지 숙박했던 어떤 호텔보다 낮은 만족도입니다. 정말 힐튼계열이 맞는지 몇번이나 생각했는지 모르겠어요. 호텔은 사진과는 많이 다르게 낡고 오래된 호텔느낌입니다. 침구도 낡았고 베드린넨이나 이불도 아무리 더블트리 힐튼이라해도 보기힘든 레벨이었어요. 낡아서 그런지 화장실에는 벌레가 나오기도 했습니다 무엇보다 너무 불만스러웠던건 호텔스닷컴의 예약정보가 제대로 더블트리 호텔로 연계되지 않아서인지 출발전에 complementary round trip pick up서비스를 3차례 이상 문의했으나 어떤 답변도 받지 못했고, 결국 호텔 대표 이메일로 연락해서 픽업 서비스로 호텔로 갔지만 호텔측은 우리 패키지는 조식이 포함되어 있지 않고 픽업도 편도라고 이야기했습니다. 호텔스닷컴 부킹 내용을 앱을 통해서 보여줬으나 호텔측은 룸 부킹 밖에 받은것이 없다고 이야기했고, 일단 첫날 조식을 먹으면 그 사이 해결해보겠다고 해서 부킹내용이랑을 사진찍어갔습니다만, 결국 둘째날 조식부터는 추가 요금을 다른 스텝이 요청했고 매번 체크인 데스크에 가서 같은 이야기를 계속 다시 했어야했습니다. 체크아웃때 영수증에는 결국 첫째날 조식의 금액이 부가되어서 먀지막 체크아웃때까지 또 그 이야기로 시간을 써야했습니다. 5박 하는 동안 이런식의 Argument를 4번이나 하는건 산뜻한 경험은 아닌듯합니다. OTA 시스템과 호텔 시스템간의 연결이 제대로 안되는 경우가 있을수 있어서 이해는 합니다만, 호텔은 그 문제에 대해서 계속해서 힐튼은 받은적이 없고 OTA에서 안보낸것이다 라는 답변을 계속했습니다. 저는 이건 숙박객인 내가 해결해야하는 문제가 아니라 힐튼이 호텔스닷컴 시스템과의 연계에 문제가 있는지를 먼저 확인해애하는게 아닌지 물었을때도 같은 대답이 반복되아서 숙박객의 불편에 대해서 전혀 고려하지 않는 응대 방식에 대해 무척이나 실망스러웠습니다. 룸을 담당하는 스텝이나 식당에서의 스텝들의 태도는 훌륭했지만 전체적으로 시스템에 너무 문제가 많은듯해서 다시 숙박하고 싶지는 않습니다. 조식도 다른 리뷰와는 달리 맛이있지는 않았습니다. 체크인 이후, 스테이하는 동안, 체크아웃 시, 계속 해서 오토메세지로 불편한 점이나 레이팅을 물었지만...실제 정말로 불편한 사항에 대한 응대는 제대로 되지 않는듯 했습니다. 마지막에됴 호텔로 돌아오는 컴플리먼트 픽업 역시 포함되었다는 내용을 다시 설명해야했고,2시반에 예약한 픽업차량은 2시반에는 아예 오지도 않고 2시50분에야 준비가 되었습니댜. 만족도에 대해서 이런 부분이 너무 불만족이라고 피드백을 주니 힐튼으로 직접 예약하면 절대 이런일이 없댜는 답변이었습니댜. 출장이 많은 직업이라 세계 여러 호텔을 호텔스닷컴을 통해셔 수백번 예약을 했고 인도 역시 수차례 다른 호텔에 숙박했으나 이런 경험은 정말 처음이었습니다. 호텔에서 이부분을 어떻게 개선할지 모르겠지만, 중요한건 누가 잘못했는질 주장하기 전에 이 과정에서 숙박객이 겪었을 불편함과 당황스러움에 먼저 사과를 하는것이 맞지 않았을까요?

여태까지 숙박했던 어떤 호텔보다 낮은 만족도입니다. 정말 힐튼계열이 맞는지 몇번이나 생각했는지 모르겠어요. 호텔은 사진과는 많이 다르게 낡고 오래된 호텔느낌입니다. 침구도 낡았고 베드린넨이나 이불도 아무리 더블트리 힐튼이라해도 보기힘든 레벨이었어요. 낡아서 그런지 화장실에는 벌레가 나오기도 했습니다 무엇보다 너무 불만스러웠던건 호텔스닷컴의 예약정보가 제대로 더블트리 호텔로 연계되지 않아서인지 출발전에 complementary round trip pick up서비스를 3차례 이상 문의했으나 어떤 답변도 받지 못했고, 결국 호텔 대표 이메일로 연락해서 픽업 서비스로 호텔로 갔지만 호텔측은 우리 패키지는 조식이 포함되어 있지 않고 픽업도 편도라고 이야기했습니다. 호텔스닷컴 부킹 내용을 앱을 통해서 보여줬으나 호텔측은 룸 부킹 밖에 받은것이 없다고 이야기했고, 일단 첫날 조식을 먹으면 그 사이 해결해보겠다고 해서 부킹내용이랑을 사진찍어갔습니다만, 결국 둘째날 조식부터는 추가 요금을 다른 스텝이 요청했고 매번 체크인 데스크에 가서 같은 이야기를 계속 다시 했어야했습니다. 체크아웃때 영수증에는 결국 첫째날 조식의 금액이 부가되어서 먀지막 체크아웃때까지 또 그 이야기로 시간을 써야했습니다. 5박 하는 동안 이런식의 Argument를 4번이나 하는건 산뜻한 경험은 아닌듯합니다. OTA 시스템과 호텔 시스템간의 연결이 제대로 안되는 경우가 있을수 있어서 이해는 합니다만, 호텔은 그 문제에 대해서 계속해서 힐튼은 받은적이 없고 OTA에서 안보낸것이다 라는 답변을 계속했습니다. 저는 이건 숙박객인 내가 해결해야하는 문제가 아니라 힐튼이 호텔스닷컴 시스템과의 연계에 문제가 있는지를 먼저 확인해애하는게 아닌지 물었을때도 같은 대답이 반복되아서 숙박객의 불편에 대해서 전혀 고려하지 않는 응대 방식에 대해 무척이나 실망스러웠습니다. 룸을 담당하는 스텝이나 식당에서의 스텝들의 태도는 훌륭했지만 전체적으로 시스템에 너무 문제가 많은듯해서 다시 숙박하고 싶지는 않습니다. 조식도 다른 리뷰와는 달리 맛이있지는 않았습니다. 체크인 이후, 스테이하는 동안, 체크아웃 시, 계속 해서 오토메세지로 불편한 점이나 레이팅을 물었지만...실제 정말로 불편한 사항에 대한 응대는 제대로 되지 않는듯 했습니다. 마지막에됴 호텔로 돌아오는 컴플리먼트 픽업 역시 포함되었다는 내용을 다시 설명해야했고,2시반에 예약한 픽업차량은 2시반에는 아예 오지도 않고 2시50분에야 준비가 되었습니댜. 만족도에 대해서 이런 부분이 너무 불만족이라고 피드백을 주니 힐튼으로 직접 예약하면 절대 이런일이 없댜는 답변이었습니댜. 출장이 많은 직업이라 세계 여러 호텔을 호텔스닷컴을 통해셔 수백번 예약을 했고 인도 역시 수차례 다른 호텔에 숙박했으나 이런 경험은 정말 처음이었습니다. 호텔에서 이부분을 어떻게 개선할지 모르겠지만, 중요한건 누가 잘못했는질 주장하기 전에 이 과정에서 숙박객이 겪었을 불편함과 당황스러움에 먼저 사과를 하는것이 맞지 않았을까요?

8

Angela

5 de ago. de 2026

·

Hospedou-se por 7 noites

Great staff, good clean rooms, excellent food, good buffets and effective aircon.

Great staff, good clean rooms, excellent food, good buffets and effective aircon.

8

Arshaan

31 de jul. de 2026

·

Hospedou-se por 1 noite

Staff and service was amazing especially the duty managers!!

Staff and service was amazing especially the duty managers!!

10

SunilK

19 de mai. de 2026

·

Hospedou-se por 1 noite

Great staff that allowed me late checkout for my flight. Food is good. Enjoy awesome breakfast.

Great staff that allowed me late checkout for my flight. Food is good. Enjoy awesome breakfast.

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 23:59

Antes de 12:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

Tem uma pergunta?

As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

novembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1	2	3	4 $95	5 $69	6 $66	7 $62
8 $57	9 $61	10 $61	11 $61	12 $69	13 $72	14 $70
15 $119	16 $180	17 $180	18 $180	19 $179	20 $205	21 $194
22 $114	23 $168	24 $186	25 $189	26 $171	27 $73	28 $245
29 $81	30 $131

dezembro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

Os hóspedes vão receber um e-mail dentro de 24 horas antes da chegada com as instruções de check-in. Eles serão recebidos pela equipe da recepção quando chegarem à propriedade.A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução. Para fazer o registro no estabelecimento, os hóspedes de cidadania indiana devem fornecer um documento de identidade válido com foto emitido pelo governo da Índia. Os viajantes que não são cidadãos da Índia devem apresentar passaporte e visto válidos.

O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, detector de fumaça, sistema de segurança e kit de primeiros socorros
As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.

Até 2 crianças de até 12 anos de idade, por adulto registrado, têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes.
A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
É proibida a entrada de animais, inclusive cães-guia, nesta propriedade.

Taxa de café da manhã com buffet: INR 850 por pessoa
Taxa para internet sem fio no quarto: INR 500 por diária (os preços podem variar)
O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)
Taxa para cama dobrável: INR 1500.0 por diária

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.