Hampton Inn Austin/Oak Hill

This will be extremely straightforward, but it was a really solid place. I think in terms of value, location, and just needing a place to crash for the night. It was absolutely perfect. I would definitely come back. I’m not going to say it is insanely fantastic or over the top but I would argue that hotels. Don’t necessarily have to be that. The price range was absolutely perfect for me and my girlfriend while we explored the Barton Creek area. Breakfast was just as advertised and really good. Gym was decent. I wish there were more options for workout machines but the dumbbells where of good use. The room itself was clean and expected for the price range. If I’m ever in the area again I’d come back and stay.

Property was not secure. My car was broken into and items were stolen.

On a positive note, the cleanliness of the hotel and in the daily room service was excellent. However, Of 3 front desk staff, only one had any customer service skills. Front desk girl during day - had an incredibly blunt affect and appeared to be somewhat sullen and zero personality. Upon registering on my first day, after encountering her, I seriously thought about switching hotels. She was no better on day 2. A girl that worked in the evening had great customer service skills. A gentleman that worked in evening and overnights was less than helpful when I had a problem with the business center computer. Within span of 45 minutes, called desk 3 x. No answer. Went down and desk was empty - he was sitting at a table in the dining area talking to a female. Tried to use business center - computer down. Went to gentleman at table - he told me what might work (never getting up) and I tried again. Told same gentleman - he went to reset router. Returned. Computer still down with zero offer of a solution. I said I’m making a speech tomorrow (Saturday) and was there an office I could use for 15 minutes. Absolutely not which is insane. What hotel doesn’t have at least one office with a computer and printer? It was still not working when I checked out on Sunday. TV was a problem but didn’t complain. Received a note on day 2 indicating tv was going to replaced so clearly this was known to mgt prior to my check in) Construction noise was constant until 7 pm/730. Don’t recomme

Like: The rooms were very clean and the bed very comfortable. The breakfast was great with lots of options Dislike: The pool was kind of dirty and very cold.

Our first morning leaving the hotel, we meet 2 people parked next to us and their vehicles were broken into and their side window was busted. There were 2 other vehicles broken into as well. We also found out cars had been broken into the previous week but the hotel didn't tell anybody. No external cameras on site. We canceled our last 3 days and went somewhere else. The staff was nice and they refunded our money. The area around the hotel seemed nice.

We were very happy with the hotel. There were some renovations going on, but nothing affecting our satisfaction with our stay. We will definitely be returning.

Everything about the hotel was perfect, from friendliness to the excellent housekeeping and cleanliness of the hotel. Parking very easy and well lit and Greg at front desk very helpful and polite. My go to hotel every time I come to Texas, I usually come to Texas two or three times a year, when all that highway work is done it will be even more awesome, your the number one for me, Thank you.

The stay overall was great! Everything was clean and super comfortable and the staff was super friendly. There was plenty of well-lit parking. Loved the pool! My only complaint would be the breakfast. It was okay. We have stayed at several Hamptons, and the breakfast at the others was phenomenal. They had cheese omelets, breakfast sausage, bacon, eggs, and just lots of options. This one had a couple, but mostly like a continental breakfast.

The building is pretty clean and well kept. Staff is friendly. There is plenty of parking and it seems to be fairly secure; they claim they have a security guard after 10 pm. The rooms are very quiet. The breakfast is decent. They actually have hot food; not just a waffle maker and cereal like most places. They usually have eggs, some type of sausage, and potatoes or gravy. They do something a little different every day. The only complaints I have are the bed frame was pretty noisy and the road construction & traffic is a pain.

We had an excellent stay at the Hampton Inn/Oak Hill in Austin. Great service at the front desk! Very quiet and clean. And the A/C works very well. The business center was in good shape and the computer and printer worked great. Highly recommended!

Clean room

Was not a very good stay. Went because I had to come down to Austin for school and thank goodness someone came with to be in the room when I got back because my room key NEVER worked. They “re-programmed” the key three times and gave us new keys daily… There was also water all over the floor when I came back, buckets everywhere in the entrance from leaking sprinklers. This place was a wreck. Never staying again.

Very clean, spacious room. No frills, but housekeeping came after our first night which was lovely. Plenty of grab bars in spacious bathroom… excellent handicap facilities.

Would not book here again. Rude and unprofessional staff. Property and room was unclean and had a horrible stench.

This is a nice Hampton Inn property with friendly and helpful employees. The room was very clean and well-maintained, and the mattress was wonderfully comfortable. The lobby and breakfast areas were tidy and clean. We enjoyed our stay.

We arrived very, very early and we were grateful that we were able to check in without having to ask. We also needed a rolling cot which was brought to the room before we got there! Excellent breakfast, every space immaculately clean.

Extremely clean rooms and staff members were friendly and accommodating.

Front desk staff was friendly, room was clean.

The checkin process was easy. The room was clean and spacious. The gathering area was perfect for our large family all staying together. And the breakfast was tasty. Thank you!

THE HOTEL WAS OK BUT WHEN WE GOT TO OUR ROOM AND PULLED BACK THE SHEETS THEIR WAS LARGE STAINS ON THE SHEETS. I CALLD THE FRONT DESK AND THEY GAVE US ANOTHER ROOM

Very comfortable beds, breakfast was very good.

This is a nice Hampton Inn property with friendly and helpful employees. The room was very clean and well-maintained, and the mattress was wonderfully comfortable. The lobby and breakfast areas were tidy and clean. We enjoyed our stay.

TV cable not working all day of stay. Need some kind of discount for not working. Hitel issued discount on room. Exoedia need to refund from hotel to us.

Air conditioning made a loud noise all night. TV made a banging sound periodically. Not a comfortable stay.

Out of their control but there is major construction going on in the area. It did make for a lot of traffic. WiFi in the room was very spotty.

Room’s definitely need to be updated. Wi-Fi does not work. No exhaust fans in bathroom even though there is a vent in ceiling. Bathroom door was dragging ground due to being old and coming apart at the bottom. The beds felt like sleeping on the concrete floor.

Construction around the area. Older rooms but was large.

Our stay was VERY DISAPPOINTING because there was no television available in our room during our entire four-day stay at Hampton Inn. I was told different reasons by the front desk clerks as to why the television was not working. We stayed at the Hampton Inn to watch a game with some friends. Did not happen, and still not given a reason as to why our tv did not work.

Road construction in front of hotel was a bit noisy. Property itself, while very clean, could use a refresh. Carpet in room was worn and needs replacing. The rest just needs updating.

Staff was great. Breakfast was good. Carpet in room was worn. The TV does not get ABC so couldn’t watch key football game.

I have stayed at this location several times. Staff always helpful

They canceled my reservation and wouldn't refund

This hotel is well managed with friendly staff.

It was great! Friendly staff, went above and beyond to meet our needs. Hotel very clean, had all the essential to stay ! Reasonable price. Complimentary breakfast and cookies was great! I would definitely stay there again!

I am on a walker, back door helped but then a little far for breakfast but worker helped me fill my plate. Next day he was there again. Understood my needs! Would not take tip. Wish I had noticed his name but memory is not good! Will stay again when visiting family.

Sigh. Checked in and was given the key to an occupied room. Scared the elderly lady inside the room. Went back to front desk and the lady there acted put out and mumbled an irritated sorry while blaming “the system.” Next day when I came back to my room the key card didn’t work. Again the same lady at the front desk acted irritated. When I reminded her that this was my second issue, she gave me attitude and said she was already in trouble for the day before and an apology should be enough. It’s been a long time since I’ve had service this rude and on two different days with the same lady.

Everything was great, the front desk guy was extremely kind, accommodating and helped us so much! Bro deserves a raise,

Room was good for the money. Breakfast was very good. Checkin was sub-par. Arrived at 11:10 pm and had to wait almost 15 minutes before someone came to help us check in as the only apparent employee in the hotel was outside.

Everything about the hotel was perfect, from friendliness to the excellent housekeeping and cleanliness of the hotel. Parking very easy and well lit and Greg at front desk very helpful and polite. My go to hotel every time I come to Texas, I usually come to Texas two or three times a year, when all that highway work is done it will be even more awesome, your the number one for me, Thank you.

Front desk person spent 10+ minutes on phone chatting with potential client while we stood and waited. She needed 60 seconds to check us in.

Clean hotel and nice. Difficult to get to due to construction.

The construction on the hwy made it difficult to get to hotel and around the area . But it was close to funeral home and family members

Hampton Inn at Oak Hill is our go-to hotel when we visit nearby family in Austin. The road construction can be a challenge initially but hopefully won't last too much longer. Facilities clean and everything seems to be good working order!

A lot of road construction made it difficult to find in the dark. Could not see any signs with the hotel name until you were right in front of it.

Lots of construction and traffic

Dependable, good location for us, clean & convenient. The only problem is getting to the hotel - nearby construction makes it difficult to access. Hope it'll be easier to get to the hotel once the construction is done.

Construction made it impossible to walk even to the nearest pedestrian crossing.

Not the hotel's fault, but the road construction around it has changed access to driveway resulting in a 1.5 mile detour around a turn that's 400 feet away from the entrance.

The construction and detours are terrible

Close to shopping and dining- local road in front of hotel is under construction so ingress and egress is challenging.

Check-in was quick & efficient. Rooms are spotlessly clean. The king size bed was very comfortable. All staff members were polite and professional. Free continental breakfast is a quick, easy, and convenient offering. The make-it/yourself waffles were especially popular with all ages of hotel guests. Coffee is good, juice and milk is available, cereal, eggs, etc. I recommend this hotel for anyone that is looking for an economical and comfortable hotel. NOTE: there is a lot of freeway/road work in this area with entrances (and exits) temporarily closed and/or relocated to other parts of many businesses. With an updated GPS navigation system or app we had very little difficulty finding and accessing the different places we went to over a 3-day weekend.

Very comfortable beds, breakfast was very good.

Location is great for me, and breakfast was reliably great.

Room was good for the money. Breakfast was very good. Checkin was sub-par. Arrived at 11:10 pm and had to wait almost 15 minutes before someone came to help us check in as the only apparent employee in the hotel was outside.

Very pleasant stay, breakfast was included!

The stay overall was great! Everything was clean and super comfortable and the staff was super friendly. There was plenty of well-lit parking. Loved the pool! My only complaint would be the breakfast. It was okay. We have stayed at several Hamptons, and the breakfast at the others was phenomenal. They had cheese omelets, breakfast sausage, bacon, eggs, and just lots of options. This one had a couple, but mostly like a continental breakfast.

The breakfast was outstanding. The area was clean. The food was warmer. The bacon was nice and crispy. Just the way I like it. The scrambled egg was awesome.

The Hampton Inn is a fine place to stay. Staff are friendly, could have used more variety of fruits at breakfast but otherwise was good. The only real drawback is the construction going on around it (new roads). That said we didn’t have any problem navigating around it. Nice space to the rooms and bathroom.

very nice check-in and check-out staff. Breakfast each morning was amazing! Great place to stay!!

The continental breakfast was lacking to desire. Not enough choices and limited amounts available.