GATEWAY INN

Plenty of parking. Staff was friendly. Room was nice, but the outside of the hotel and the bathrooms could use updating.

The property is pretty run down and very noisy. They also claimed that we couldn’t have a service dog in the room. Had to get management involved to resolve it despite showing paperwork proving it’s a service dog, not a pet.

Loved parking right outside my room! And the window opened for fresh air. There were 2 chairs and a little table outside the room which was really nice. Very safe. Coffee and packaged pastries at the front desk in the morning. Id definitely stay here again if i came back

It was good, except I had to park far away, someone took my parking spot, other than that and no breakfast available. But that was my fault for waiting till 10am

Owner was friendly and quick to respond to requests. But exterior of property needs renovation - looks old and worn.

The property does not look well on the outside. The stairs are in need of repair. However, the room is great. I would stay there again.

This is a older motel/ hotel. The review is based on location and affordability. Each room is decorated differently and has more of a cozy cottage. I like that they do not require a deposit like all other hotelsstudio apartment feel. Great channel selections of sports and movies. You have access to your own little patio table and chairs outside your doors. ( smoking and or coffee.) I like that there are no deposits required.

It was the perfect location for many of our plans. The owner/staff were very friendly and helpful. The room was comfortable and nicely decorated - quaint. I liked the added touch of the lights on around the property. Very much enjoyed our stay here. Highly recommended.

Room was clean and comfortable. Staff kind and friendly. The hotel is conveniently located and has convenient, well-lit parking available.

Free parking, Safe, Quiet (never heard a neighbor). Bed was comfortable but very squeaky. Staff in the morning saw me come in to return my key and they seemed to hide from me. She'd peak at me then leave again. This might have been before receptionist started (it was 6:45 am) but whoever the worker was could have said good morning or instructed me where to leave my key. I did not see the 'drop box' until after.

The room smelled so strongly of fragrance, we had to air it out and locate the source which was the air conditioner filter and clean that. Have to wonder what they are covering up. Bedding also had too much fragrance. Even though we reserved the room for 3 adults and confirmed on check in that we had 3 adults, we only got towels for 2 people both days. No extra toilet paper in the room and no tissues.

One of the worst nights I’ve ever spent in a motel. The rooms are dark and depressing and the stink is off the charts. On a scale of 1-10 I’d put it at a 10 for chemical odor. When I asked about this at the front desk they said all the rooms are the same and it’s due to chemical products used by the cleaning staff. Whatever they’re using has a particularly noxious odor that feels like it’s stabbing at your lungs, making it difficult to breathe. I woke up multiple times during the night just to open the front door and take some deep breaths of fresh air. It’s terrible in this day and age that hotel owners don’t realize how many people are chemically sensitive, may have breathing/respiratory issues, or just want to breathe fresh clean air instead of chemical stink. If you’re odor-sensitive in any way you’ll have a very rough time at this motel. I strongly advise finding another place.

Wasn’t expecting much given the location and price. It was mediocre. Walls are paper thin. Was able to hear conversations and other activities…. in room next to ours. That wasn’t that bad the worst part was the brown water coming out of shower and sink. Do not plan to shower or brush teeth here.

Quiet area. Not enough blankets. Bathroom door was broken. Water was discolored coming out of bathtub faucet. Felt safe. Overall, okay for a one night stay.

Great service super clean bed and bathroom. Will come again!

Room smelled mildewy and musty. How water was non existent

Very clean room. Quiet. Very helpful staff. Great Value.

Very clean rooms and kind personnel. Stayed here for 3 nights and was very satisfied.

The stay was great! But we did see insects crawling in the wall…and the service was very friendly.

The property although economical with newer TVs is very dated. The vents are loaded with dirt. Rooms vary as to niceness all decorated differently.

Staff was very cordial and professional. Beds were very firm and hard on the back, but was still able to sleep. Light fixtures in the bathroom were loose so the lights went off and on periodically. Good water pressure. This is on the South Side of Chicago, so be wary of your surroundings.

On a very busy street. Traffic noise

Wasn’t expecting much given the location and price. It was mediocre. Walls are paper thin. Was able to hear conversations and other activities…. in room next to ours. That wasn’t that bad the worst part was the brown water coming out of shower and sink. Do not plan to shower or brush teeth here.

Very dated decor. Thin walls and could hear TV blaring in a nearby room.

Gateway Inn staff treated me very hospitably. The room was clean and comfortable and quiet.

The room was very clean & well cared for. The staff was friendly & helpful. It's just a small motel & on a busy street, so can't possibly be quiet. This is a nice, clean, affordable place to stay. I definitely recommend it.

The rooms are outdated but clean.

It was the perfect location for many of our plans. The owner/staff were very friendly and helpful. The room was comfortable and nicely decorated - quaint. I liked the added touch of the lights on around the property. Very much enjoyed our stay here. Highly recommended.

This is a very hard property to rate because there was very little "in the middle." Some things like the courtesy and kindness of the staff, the overall cleanliness of our room and the high quality pillows deserve clear 5+ ratings. The rest - walls that had crumbling plaster, a noisy air conditioner, no ice machine, and a waffle maker that didn't work which made the complimentary breakfast deserved ratings of 1-. But, keeping in mind that you get what you pay for, we got a clean room with a comfortable bed and awesome pillows at a very good price.

Free parking, Safe, Quiet (never heard a neighbor). Bed was comfortable but very squeaky. Staff in the morning saw me come in to return my key and they seemed to hide from me. She'd peak at me then leave again. This might have been before receptionist started (it was 6:45 am) but whoever the worker was could have said good morning or instructed me where to leave my key. I did not see the 'drop box' until after.

Great place, great staff

Was a great stay in a great area for great cost compared to everything around. everything was clean and roomy. had a great stay and staff was very nice.

I liked the fact that the property and room was clean. The manager and his wife were available at all times. I will stay there again.

The room was ok the man owner had gentle sweet spirit, the woman was ok but very rude when I ask her about why don’t they have the dnd door hangers. They would go in our room after we left. I was leaving little traps to be able to tell if they can in. They failed every time. I confronted the lady she said we change towels and take out trash . I told her she didn’t because trash was still in my room. I bought my own whit rags and they took them thinking they were there’s.if they had not come in my room without my permission this would have neva happened. I was there for a church event and my God sister shared a room with me. When she came in the room the one time she looked at the beds and saw my sister bed was messed up and not mine and just looked at us. No ma’am we just shared a room for church. I fixed my bed back up myself because I like a neat part of the room . I only gave a 4 star because of the men. Will not be going back to the establishment and I told her. I was not nasty just told her to lower her voice and I will not be back. Have a nice day. Went back to my room and began packing up. O there breakfast was only boiled egg stale cereal and a blueberry cream cheese danish. No real food as indicated on web site. False info.

The hotel was fine. The staff were extremely professional. (Even when they had to help us at midnight with a new key). My only issue with Gateway was the water pressure. Everything else was spot on

Desk clerk was exceptionally friendly and helpful. We were impressed with the attention to detail in the rooms furnishings to maximize comfort. We were in town for a funeral and this was just the kind of hospitality that we needed. We'll remember this place very positively.

The couple that manage this establishment are wonderful, kind and accomadating.

Very clean room. Quiet. Very helpful staff. Great Value.

Loved everything about this place close alot of food places and shopping staff was friendly very helpful

The staff was very nice and very attentive.

On a very busy street. Traffic noise

Loved parking right outside my room! And the window opened for fresh air. There were 2 chairs and a little table outside the room which was really nice. Very safe. Coffee and packaged pastries at the front desk in the morning. Id definitely stay here again if i came back

Very cute and clean older hotel. Lots of food options nearby. Close to Midway airport.

We had a pleasant stay for one night before flying out of Midway

Stayed here for Lollapalooza and honestly if you’re on a tight budget and won’t be inside the motel 24/7 just needing a place to rest/bathe then I’ll say this motel is just what you need! I like how transportation was really close to the orange line and there were some stores that open 24/7 like Walgreens. They gave me new towels and face towels every day which I appreciate! My only suggestion/con is that they should do some major renovation as it was really worn down from the walls and floor inside!

Good location near where I had to be. Lots of dining options.

The room was very clean & well cared for. The staff was friendly & helpful. It's just a small motel & on a busy street, so can't possibly be quiet. This is a nice, clean, affordable place to stay. I definitely recommend it.

It was the perfect location for many of our plans. The owner/staff were very friendly and helpful. The room was comfortable and nicely decorated - quaint. I liked the added touch of the lights on around the property. Very much enjoyed our stay here. Highly recommended.

Room was clean and comfortable. Staff kind and friendly. The hotel is conveniently located and has convenient, well-lit parking available.

Older, nice little inn. friendly, helpful staff. perfect location for what i was doing.

Loved parking right outside my room! And the window opened for fresh air. There were 2 chairs and a little table outside the room which was really nice. Very safe. Coffee and packaged pastries at the front desk in the morning. Id definitely stay here again if i came back

The room was ok the man owner had gentle sweet spirit, the woman was ok but very rude when I ask her about why don’t they have the dnd door hangers. They would go in our room after we left. I was leaving little traps to be able to tell if they can in. They failed every time. I confronted the lady she said we change towels and take out trash . I told her she didn’t because trash was still in my room. I bought my own whit rags and they took them thinking they were there’s.if they had not come in my room without my permission this would have neva happened. I was there for a church event and my God sister shared a room with me. When she came in the room the one time she looked at the beds and saw my sister bed was messed up and not mine and just looked at us. No ma’am we just shared a room for church. I fixed my bed back up myself because I like a neat part of the room . I only gave a 4 star because of the men. Will not be going back to the establishment and I told her. I was not nasty just told her to lower her voice and I will not be back. Have a nice day. Went back to my room and began packing up. O there breakfast was only boiled egg stale cereal and a blueberry cream cheese danish. No real food as indicated on web site. False info.

It was good, except I had to park far away, someone took my parking spot, other than that and no breakfast available. But that was my fault for waiting till 10am

Cost was appropriate for what was received. Downsides were that the breakfast was a bit subpar, offering only do it yourself waffles and gas station danishes on the first day. However the money saved on the efficiency of everything else at the hotel more than paid for the breakfast that we get elsewhere.

When it said breakfast should be Continental. They offered coffee and pancakes. You make the pancakes yourself. It's ideal for a place to sleep. First time I've ever paid for my room bewchecking ielving.

Clean room, friendly staff, good coffee, great location! Can't recommend them highly enough!

This is a very hard property to rate because there was very little "in the middle." Some things like the courtesy and kindness of the staff, the overall cleanliness of our room and the high quality pillows deserve clear 5+ ratings. The rest - walls that had crumbling plaster, a noisy air conditioner, no ice machine, and a waffle maker that didn't work which made the complimentary breakfast deserved ratings of 1-. But, keeping in mind that you get what you pay for, we got a clean room with a comfortable bed and awesome pillows at a very good price.