Holiday Inn Express Stockton Southeast by IHG

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Check in was excellent but checking out wasn’t, there was someone who spoke Spanish and she was very polite and helped us choose was floor we wanted to be in. At checking out there wasn’t anyone who spoke Spanish and the lady at the front desk told us we probably wouldn’t be getting out deposit back when I spoke to her she informed us there was a stain in the comforter and when I told her that it was a peanut butter cookie she said she informed them but wasn’t getting a response back so we had to wait there. I asked her if she wanted me to clean it up my self because I was sure the stain would come off and she ended up telling me that it was okay and gave us the deposit only after I told her that.