Cumberland Inn and Spa

I’m not sure where to begin with this review. I was expecting an older inn in a small town with lots of character. What we got was anything but, and we were extremely disappointed. The description of the inn is so misleading. Nowhere does it say that the bathrooms are separate from the actual rooms. I’ve stayed at bed and breakfast inns before and this is always clearly stated. This was not marketed as a b&b or anything similar, so after a long car ride to Cumberland, it was completely unexpected. It is marketed as an inn and spa, however no information was ever given about where the spa is located, how to get any of the services, and if it was even available. There was no free water in the rooms as stated. And thank goodness we are able to navigate stairs. No one with a disability or a hard time with stairs could stay here with the several flights you might have to take. The thermostat in the inn was set at 66 degrees and was absolutely freezing. The thermostat is located outside the rooms, so I guess affects all the guest rooms. I actually turned it up once because I was so cold, but it ended back at 66. This made it even more uncomfortable to have to walk down the hall to where the restroom was. The plumbing was terrible and we were always afraid to use the toilet. No water pressure and shower was lukewarm. No hand towels were provided, the hand soap container was empty, and there were no tissues. All of these things together truly led to a very unpleasant experience.

Parking was easy and plentiful, at least at this time of year. We were a very short walk from the Cumberland main street. Room was clean and comfortable! I was especially impressed with the bed: most even higher end hotels provide far too-heavy blankets and a very fim mattress that lead to a stuffy, uncomfortable sleep. The bed here was perfect, and extremely pleasant. My friend and I also appreciated decent quality toilet paper in the bathroom-- again, a cost cut even many higher end and much more expensive hotels go in for. I also was very happy with the complimentary coffee and tea in the lounge! This meaningful attention to actual guest experience is something I'll remember next time I'm traveling in the area! I would certainly recommend this inn to friends and family.

We didn’t realize we had to share a bathroom and the general location of the hotel was iffy. We ended up not staying and went to another hotel.

We stayed in Room 9 which had two bedrooms and it's own bathroom. To reach the bathroom, we had to walk down the short hallway, past two other rooms. The provided bathrobe, which could probably fit someone up to a size 4X, was very useful. We had a key for the bathroom. We would have appreciated a small bench in the bathroom on which to place our clothes and toiletries. We never saw the innkeepers, but check-in information was texted to us the morning of our arrival. Unfortunately, the spa was closed due to renovation. The inn is a maze of staircases, but clear signage lead us to our room on the 3rd level. The walls are rather thin. I could hear someone blowdrying their hair and smelled weed coming from another room. The extremely soft mattress aggravated my sciatica. The stained bedding and shower curtain should be replaced. The room was a bit chilly with no way to adjust the temperature and no extra blankets. The location is close to restaurants. The Potomac Eagle Scenic Railroad in Romney, WV is about a 35-minute drive away.

I'm not sure if Washington stayed here but he definitely was nearby. 18th century building certainly has the post colonial vibe. Tall ceilings, old staircase, lots of woodwork. The inn seems to be in varying degrees of remodel. I was intrigued by the "spa" part of "inn and spa" so I booked a room then was informed that the spa in the basement had flooded so no spa treatments. I love old historic hotels and inns but this one could use a bit more updating. I had room #1, the first room on the left of the front door. I liked the textured wall paper and big bed though one side definitely was a bit sunken. There was an attempt at an updated bathroom but it's now worn and dated. Bathroom cleanliness was not great. But the price was right and check in was clear and easy. There was a good coffee shop a few doors down. With the right remodeling, this place could be a real gem.

Really enjoyed our stay at the Cumberland Inn and Spa. Safe, clean, comfortable, and restful. Really interesting building. We took advantage of and really appreciated the garage parking for our dusty bikes. One thing that could make it easier for people with loaded bikes is a ramp instead of the three stairs down into the garage.

This property was comfortable and nice. It was an older place but has been kept up and taken care of. It was cool that it had spa services there but we did not use those. We saw no one else there while we were there except a couple from Indianapolis that was just keeping their car there. Otherwise I think we were the only guest despite several rooms. A good word to describe it- quaint. We would recommend this place and would stay there again if ever in that area again

Bike parking available

Three flights of stairs to get to our room.hallways obstructed by construction material. They did credit our room. We are on our eighties. There was no indication that we would have to climb three flights of stairs.

The listing did not mention that the room did not have an on-suite bathroom. Parking is in the back lot and it is scary back there. Woken up twice by drunk people shouting on the street in the middle of the night

How like to Bathroom is not inside hotel. Why did not inform to us .Bathroom located holeway outside Room .middle of night have to go use Bathroom outside..can not believe all. Non smoking room was smelling smoking a lot. Can not breathing beginning...wide opened door while..I can not believe this is hotel name Spar..expedia know this ?

Bed wasn't made. Towels and hand rags left on floor in bathroom. TV didn't work.

We stayed in Room 9 which had two bedrooms and it's own bathroom. To reach the bathroom, we had to walk down the short hallway, past two other rooms. The provided bathrobe, which could probably fit someone up to a size 4X, was very useful. We had a key for the bathroom. We would have appreciated a small bench in the bathroom on which to place our clothes and toiletries. We never saw the innkeepers, but check-in information was texted to us the morning of our arrival. Unfortunately, the spa was closed due to renovation. The inn is a maze of staircases, but clear signage lead us to our room on the 3rd level. The walls are rather thin. I could hear someone blowdrying their hair and smelled weed coming from another room. The extremely soft mattress aggravated my sciatica. The stained bedding and shower curtain should be replaced. The room was a bit chilly with no way to adjust the temperature and no extra blankets. The location is close to restaurants. The Potomac Eagle Scenic Railroad in Romney, WV is about a 35-minute drive away.

What a relief to arrive at the Cumberland Inn and Spa after running 140 miles from Pittsburgh. The room was spacious, comfortable, and clean. The bed was terrific! We would definitely stay here again!

I'm not sure if Washington stayed here but he definitely was nearby. 18th century building certainly has the post colonial vibe. Tall ceilings, old staircase, lots of woodwork. The inn seems to be in varying degrees of remodel. I was intrigued by the "spa" part of "inn and spa" so I booked a room then was informed that the spa in the basement had flooded so no spa treatments. I love old historic hotels and inns but this one could use a bit more updating. I had room #1, the first room on the left of the front door. I liked the textured wall paper and big bed though one side definitely was a bit sunken. There was an attempt at an updated bathroom but it's now worn and dated. Bathroom cleanliness was not great. But the price was right and check in was clear and easy. There was a good coffee shop a few doors down. With the right remodeling, this place could be a real gem.

Convenient location. Everything clean, comfortable and decorated nicely.

Enjoyed our stay at this quaint property. Our room was adorable and we had the private bathroom which was great. Would definitely stay again when visiting Cumberland. Very easy process, room was clean and it was quiet. We had a lovely stay. Thank you!

Very clean and comfortable

Host was super friendly and the space was clean and felt very comfortable

Bathroom needed some attention. Toilet paper roll and hand soap dispenser was not refilled. The white shower liner was stained yellow and there was a dirt ring around the bottom of the toilet.

No real issues. My only quibbles are that the shower ws a bit small, I'm a big guy with wide shoulders, so your mileage on this may vary. Also, my room was on the first floor facing the street, so any conversations on the street passed right through the walls/window,

Parking was easy and plentiful, at least at this time of year. We were a very short walk from the Cumberland main street. Room was clean and comfortable! I was especially impressed with the bed: most even higher end hotels provide far too-heavy blankets and a very fim mattress that lead to a stuffy, uncomfortable sleep. The bed here was perfect, and extremely pleasant. My friend and I also appreciated decent quality toilet paper in the bathroom-- again, a cost cut even many higher end and much more expensive hotels go in for. I also was very happy with the complimentary coffee and tea in the lounge! This meaningful attention to actual guest experience is something I'll remember next time I'm traveling in the area! I would certainly recommend this inn to friends and family.

We stayed in Room 9 which had two bedrooms and it's own bathroom. To reach the bathroom, we had to walk down the short hallway, past two other rooms. The provided bathrobe, which could probably fit someone up to a size 4X, was very useful. We had a key for the bathroom. We would have appreciated a small bench in the bathroom on which to place our clothes and toiletries. We never saw the innkeepers, but check-in information was texted to us the morning of our arrival. Unfortunately, the spa was closed due to renovation. The inn is a maze of staircases, but clear signage lead us to our room on the 3rd level. The walls are rather thin. I could hear someone blowdrying their hair and smelled weed coming from another room. The extremely soft mattress aggravated my sciatica. The stained bedding and shower curtain should be replaced. The room was a bit chilly with no way to adjust the temperature and no extra blankets. The location is close to restaurants. The Potomac Eagle Scenic Railroad in Romney, WV is about a 35-minute drive away.

I should have known, but i was not prepared for the stairs. The room was clean and the bed very comfortable.

WiFi doesn’t work. Neither does the tv

Cozy, but need tv in extra room

What a relief to arrive at the Cumberland Inn and Spa after running 140 miles from Pittsburgh. The room was spacious, comfortable, and clean. The bed was terrific! We would definitely stay here again!

I'm not sure if Washington stayed here but he definitely was nearby. 18th century building certainly has the post colonial vibe. Tall ceilings, old staircase, lots of woodwork. The inn seems to be in varying degrees of remodel. I was intrigued by the "spa" part of "inn and spa" so I booked a room then was informed that the spa in the basement had flooded so no spa treatments. I love old historic hotels and inns but this one could use a bit more updating. I had room #1, the first room on the left of the front door. I liked the textured wall paper and big bed though one side definitely was a bit sunken. There was an attempt at an updated bathroom but it's now worn and dated. Bathroom cleanliness was not great. But the price was right and check in was clear and easy. There was a good coffee shop a few doors down. With the right remodeling, this place could be a real gem.

Heat was out so they provided a space heater. But it tripped the outlet. No hair conditioner or Kleenex. Noisy street traffic. WiFi didn’t work.

What. A. Gem. Such a unique facility! This felt more like a cozy studio apartment (without a kitchen) in a quaint, old building than it did a "hotel." The expansive facility has lots of nooks and crannies with a few common sitting areas to relax in. It\'s just a minute off the expressway and easily accessible to the downtown area as well as the C&O Canal trail for a walk or run. Highly recommend.

We stayed in Room 9 which had two bedrooms and it's own bathroom. To reach the bathroom, we had to walk down the short hallway, past two other rooms. The provided bathrobe, which could probably fit someone up to a size 4X, was very useful. We had a key for the bathroom. We would have appreciated a small bench in the bathroom on which to place our clothes and toiletries. We never saw the innkeepers, but check-in information was texted to us the morning of our arrival. Unfortunately, the spa was closed due to renovation. The inn is a maze of staircases, but clear signage lead us to our room on the 3rd level. The walls are rather thin. I could hear someone blowdrying their hair and smelled weed coming from another room. The extremely soft mattress aggravated my sciatica. The stained bedding and shower curtain should be replaced. The room was a bit chilly with no way to adjust the temperature and no extra blankets. The location is close to restaurants. The Potomac Eagle Scenic Railroad in Romney, WV is about a 35-minute drive away.

Owners we’re very responsive to my questions. Was able to do laundry on site. Much appreciated

Nice place...couldn't figure out ac..however some called late to try and help. Very helpful people. I booked wrong date but they fixed quickly...Ide stay again..definitely.

I enjoyed the room and Kerry was easily accessible when I had an issue. Great stay!

Everything was fine. Staff were excellent, location was excellent and the room was high quality. I may have previously said something about the lights in the room. If I did, the lights were perfectly fine. The problem was me. I didn't realize that they could be adjusted. If I did say something about the lights in the room please discount my earlier comment about the lights

No one on site for check in, questions, etc. To be fair, it was the 4th of July. Plus, I have a written receipt from Travelocity indicating I paid, but had to give out credit card info by phone. Not 100 percent comfortable.

The inn was right off the highway and easy to find. You’ll want to park in the back of the property and the steps to enter are within feet of parking. The owner sent me a text with the door codes and explained how to find my key. I was in room 14 that had a double bed. It was for one night and I travel 100% for work so I’m always in hotels this stop was pleasant and relaxing. Room was clean and bathroom was as well. After I long work day and hours of driving I took a shower, ate, and crawled into bed.

I'm not sure if Washington stayed here but he definitely was nearby. 18th century building certainly has the post colonial vibe. Tall ceilings, old staircase, lots of woodwork. The inn seems to be in varying degrees of remodel. I was intrigued by the "spa" part of "inn and spa" so I booked a room then was informed that the spa in the basement had flooded so no spa treatments. I love old historic hotels and inns but this one could use a bit more updating. I had room #1, the first room on the left of the front door. I liked the textured wall paper and big bed though one side definitely was a bit sunken. There was an attempt at an updated bathroom but it's now worn and dated. Bathroom cleanliness was not great. But the price was right and check in was clear and easy. There was a good coffee shop a few doors down. With the right remodeling, this place could be a real gem.

An older building in a historic neighborhood. Some issues with the shower and "secure" bicycle storage which never were fixed. No real service provided as we never actually saw any of the staff. Positives were that the room was ready when we arrived at 12:30 and the walk into downtown was pretty short and easy.

Located in Cumberland, a nice historic town. Walked downtown and around easily. Hotel was very nicely maintained, room was spacious and love their flexibility. Able to check in early and late if I needed.

Parking was easy and plentiful, at least at this time of year. We were a very short walk from the Cumberland main street. Room was clean and comfortable! I was especially impressed with the bed: most even higher end hotels provide far too-heavy blankets and a very fim mattress that lead to a stuffy, uncomfortable sleep. The bed here was perfect, and extremely pleasant. My friend and I also appreciated decent quality toilet paper in the bathroom-- again, a cost cut even many higher end and much more expensive hotels go in for. I also was very happy with the complimentary coffee and tea in the lounge! This meaningful attention to actual guest experience is something I'll remember next time I'm traveling in the area! I would certainly recommend this inn to friends and family.

We didn’t realize we had to share a bathroom and the general location of the hotel was iffy. We ended up not staying and went to another hotel.

This place is very close to town, which is quaint. Great coffee place 3 doors down. It was clean, very comfortable andno problem with on street free parking. Coffe pods and tea bags were available. Could not find cream. Would have liked a small refrigerator or ice available.

Charming building and room but back of property included derelict buildings. Lack of on site staff added to sense that it wasn’t too safe. But I am older senior woman traveling akone

An older building in a historic neighborhood. Some issues with the shower and "secure" bicycle storage which never were fixed. No real service provided as we never actually saw any of the staff. Positives were that the room was ready when we arrived at 12:30 and the walk into downtown was pretty short and easy.

Very nice comvenient to shops restaurants would definitely come back

Convenient location. Comfortable facilities.

This was a lovely heritage home, in a very convenient to the C & O Towpath bike trail we were considering doing. We ended up not doing it, because we had ridden in Glen Rock the day before and enjoyed a long length of that, so decided to explore Rocky Gap State Park instead. It felt like an AirBnB due to the way you received your key, communicated, etc. The city of Cumberland possibly is in the process of a revival, which will definitely help the Inn. We did not feel safe walking to the riverfront, where we had a lovely seafood meal at Crabby Shack (or something). Be careful of all the one way streets while driving.

Located in Cumberland, a nice historic town. Walked downtown and around easily. Hotel was very nicely maintained, room was spacious and love their flexibility. Able to check in early and late if I needed.

The listing did not mention that the room did not have an on-suite bathroom. Parking is in the back lot and it is scary back there. Woken up twice by drunk people shouting on the street in the middle of the night

Parking was easy and plentiful, at least at this time of year. We were a very short walk from the Cumberland main street. Room was clean and comfortable! I was especially impressed with the bed: most even higher end hotels provide far too-heavy blankets and a very fim mattress that lead to a stuffy, uncomfortable sleep. The bed here was perfect, and extremely pleasant. My friend and I also appreciated decent quality toilet paper in the bathroom-- again, a cost cut even many higher end and much more expensive hotels go in for. I also was very happy with the complimentary coffee and tea in the lounge! This meaningful attention to actual guest experience is something I'll remember next time I'm traveling in the area! I would certainly recommend this inn to friends and family.

Cheap option for lodging. Accommodating for bike riders on the C&O. Great coffee shop down in the next block

It was very cute for a nice little get away. The only down side was there was not a refrigerator in the room to keep drinks cold. Also breakfast would have been nice. Absolutely gorgeous and will definitely stay again!

This place is very close to town, which is quaint. Great coffee place 3 doors down. It was clean, very comfortable andno problem with on street free parking. Coffe pods and tea bags were available. Could not find cream. Would have liked a small refrigerator or ice available.

I'm not sure if Washington stayed here but he definitely was nearby. 18th century building certainly has the post colonial vibe. Tall ceilings, old staircase, lots of woodwork. The inn seems to be in varying degrees of remodel. I was intrigued by the "spa" part of "inn and spa" so I booked a room then was informed that the spa in the basement had flooded so no spa treatments. I love old historic hotels and inns but this one could use a bit more updating. I had room #1, the first room on the left of the front door. I liked the textured wall paper and big bed though one side definitely was a bit sunken. There was an attempt at an updated bathroom but it's now worn and dated. Bathroom cleanliness was not great. But the price was right and check in was clear and easy. There was a good coffee shop a few doors down. With the right remodeling, this place could be a real gem.

Greeted outside by a handful of semi-feral cats. The public areas and the room were especially clean. Within steps of the inn were a good coffee shop and a liquor store. A collection of nice restaurants was little more than 10 minutes away on foot.

Very nice comvenient to shops restaurants would definitely come back

This was a lovely heritage home, in a very convenient to the C & O Towpath bike trail we were considering doing. We ended up not doing it, because we had ridden in Glen Rock the day before and enjoyed a long length of that, so decided to explore Rocky Gap State Park instead. It felt like an AirBnB due to the way you received your key, communicated, etc. The city of Cumberland possibly is in the process of a revival, which will definitely help the Inn. We did not feel safe walking to the riverfront, where we had a lovely seafood meal at Crabby Shack (or something). Be careful of all the one way streets while driving.

I selected this location due to it's proximity to the train station, the historic nature of the building and pets are welcome. The building and room were very inviting. I was hoping it would be haunted but unfortunately it wasn't! There is not a lot of grass area for dogs but there is enough! The only issue we had was they do not accept American Express and needed to use a different payment method. Expedia needs to show that when booking. Otherwise everything else was great! Thank you for a great stay and restaurant recommendations!

Lot drug-alcoholism / street people in the immediate area Plumbing wasn’t good, toilet easily plugged bed and pillows especially were uncomfortable Television service was bad unable to use the remote Coffee maker in lounge didn’t have power at night