Cloud 9 Inn LAX

Hôtel facile d’accès avec parking gratuit. Chambre spacieuse avec lit king size confortable. Salle de bain petite mais fonctionnelle. Proche de la route et de l’aéroport, donc un peu sonore pour les personnes sensibles, pour notre part, aucune gêne, nous avons bien dormi. La chambre est fonctionnelle sans chichi. Bon rapport qualité / prix pour 1 nuit.

.

Bon rapport qualité prix Bonne situation près de l aéroport Mais pas moyen d'avoir une deuxième clef car nous étions 4 personnes pour 3 jours C est très dommage car ça a posé des énormes difficultés

The staff is incredibly rude, racist, and lacks critical thinking and comprehension. He basically gave my reservation to someone else and left me stranded, and when I got upset called the police and told them a black man is threatening him. When I booked online, I had the option to pay for half and the rest during check in. So when I show up I plan to pay the rest right? He states that it was declined, showing me a receipt that literally says approved for half of the full amount. He takes that as it being declined, which is hysterical because it literally said the word “approved for” and i explain to him like “yes sir and I have to pay the rest now” and that it’s an option to do so when booking. Clearly he didn’t understand and told me “well it’s too late there’s no rooms”. I don’t know his name but the old gentleman needs to be replaced. ASAP. He is very offensive and doesn’t even know how to run the hotel. He needs to be receptive on how rooms are booked nowadays. May need to retire.

My stay was great! I was a late check in (midnight) and the staff was attentive and very friendly! I had no issues with the room or parking, and the room service was great. Location to LAX is extremely convenient. Free parking is unheard of an most any other hotel, so this was a huge plus! My stay was quiet, my room was clean and everything functioned great. Checkout was easy and staff was great then too. Well done, Cloud 9. I look forward to my next stay! I wish I would have found out about this place sooner.