Campanile Wroclaw Centrum

Alles war ok

Alles bestens, bequemes 180 cm breites Bett, sauber, hilfsbereites Personal bei der Rezeption. Schade nur, dass es keinen Wasserkocher im Zimmer gibt. Und natürlich wäre es bei diesem Teppichboden ganz super wenn es Wegwerf-Pantoffeln gäbe. Diese zwei Sachen noch und es ist alles perfekt 😉

Personal hilfsbereit und außergewöhnlich entgegenkommend

Habe über den Jahreswechsel Freunde besucht. Hotel war eine gute Wahl. Wenn ich wieder in Breslau bin werde ich gerne wiederkommen

Good access by car, reasonable parking and good public transport connections – unfortunately, those were about the only positives. The rooms are worn and in poor condition. In our first room, the carpet was so badly damaged that it was an actual trip hazard, so we had to change rooms. The room facilities were also outdated: there was only one power socket by one bedside table, which made charging phones unnecessarily difficult. Housekeeping was equally disappointing. Room cleaning was only provided after personally requesting it at reception, and even then only the towels were changed. The bed was not made and the pillows were simply left as they were! Service was particularly poor. When we complained about a dirty, sticky water carafe, reception initially told us they were not responsible. Only after insisting did we get a replacement, and the whole interaction was reluctant and unfriendly. Breakfast was the final disappointment. Day one: After a coach group had been through, the buffet was almost empty and was replenished very slowly. Day two: There were only a few bread rolls left from the previous day. Choice and quality were mediocre at best. The service staff were hardly present in the breakfast room and instead spent much of the time outside chatting. Overall, there were simply too many issues with room condition, facilities, cleanliness and service. Good location, but definitely not a hotel we would recommend.