Hopbine House

There was a hole behind the door that was badly repaired before we arrived. There was a bath and a shower attachment. No use at all as there was no curtain or shower screen so water would go everywhere. Breakfast wasn’t great as it was just a child’s picnic. Staff were non existent.

Un attended reception desk, self collect keys from a key safe box. Mattress must have been 30 years old, springs coming through, missing hole in the Mattress. No Breakfast as advertised, was told a takeaway Breakfast will be on the floor a 7am. Lovely building, in need of a desperate clean .

The property is in a very tired condition. Its a lovely house in a great location but needs a lot of TLC. The room was a great size but not very clean. Its smells terribly of damp. The breakfast bags are a nice touch and the bed was very comfortable.

The room was ok & the bed comfy with a nice to go breakfast supplied. However, each wall sconce had 1 bulb broken, the curtain was badly torn, the wardrobe very shaky and the bathroom dirty with mould on seams & screen with peeling paint & render on ceiling & walls.

Extremely disappointing one of the worst hotel stays I’ve experienced. I’m a frequent traveller and have stayed in hotels across a wide range of standards, but this was unquestionably at the bottom of the list. There was no proper reception on arrival. Instead, I found a handwritten note on the door with a phone number to call for access, followed by instructions to collect my room key from a key box. Hardly the welcome you expect from a hotel. The “breakfast” was even more disappointing a paper bag left outside my room containing an orange dessert and a chocolate roll. That’s not what I would describe as breakfast. The room was poorly maintained, with spiders and webs around the bed, bedposts and throughout the bathroom. The television was stuck at an extremely low volume and couldn’t be adjusted or switched off, leaving me to hunt for a hidden wall socket behind it just to turn it off. Then came the bath. The plug became stuck, leaving the bath full of dirty water. After contacting the hotel, I was eventually given a screwdriver the following day and had to remove the plug myself. Quite honestly, this was a very poor experience from start to finish. I’ve stayed in some very basic hotels over the years, but this one sets a remarkably low standard. I certainly won’t be returning.