Forenom Serviced Apartments Helsinki Lapinlahdenkatu

This is fairly large, fully equipped studio. Everything is fully functioning, in good shape and repair. Excellent location. Relatively quiet. No air-conditioning, so beware of staying there in a heat wave. The shower is curtain style within the bathroom, so water tends to splash all over the floor. Wiring of one of the electric fixture looked very dubious. The only decorative element was one photograph on the wall, ill fitting and partly delaminated. In general, the decor is minimalist, austere, dated. Don't expect style and ambience.

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When we got to the apartment, the place was very dirty. Later, we found out that one of the beds was completely broken with a huge hole in the mattress, making it impossible to sleep in the bed. We contacted the owners several times, who reassured us that they would fix the problem. However, the problem was not fixed. Terrible service.

The directions for check-in, especially when arriving late at night are completely muddy and unclear. There is no one to call or check in with I left repeated messages and nobody ever got back to me the entire length of my stay.

Excellent place. It was spacious. It was clean. it was safe. There was a small issue about getting only one towel and one pillow for 2 people... And they couldn't help me get any more after I contacted them. that was a bit disappointing but we made it work somehow. I also contacted them 2 other times about luggage storage and sauna hours and they answered me right away on the chat...So communication was excellent and informative