Jikeleza Lodge

We require the last three digits (CVV Numbers) on the reverse side of the credit card (four in the case of Amex which may also appear on the front of the card) to secure your booking. The CVV numbers are used to take the deposit and are immediately deleted. So there is no record of these anywhere. NB - These numbers are kept totally separately from your booking details and cannot be associated with your card. As you are aware if you do not show up, or give 24 hours notice of cancellation, we are entitled to put through one nights accommodation. The South African Banks require the CVV numbers to process the transaction. As this is the busy season we cannot afford to turn away people and then sit with empty rooms. I am sure you will understand the predicament and we are sorry for any inconvenience this may cause. We require payment for the first night must be received on booking date to guarantee the booking. The Backpackers will contact you to receive your credit card security numbers (CCV numbers) and arrange payment with you. Payment must be received or secured prior to arrival. Payment on arrival may be cash or card. Office Hours Our office is open from 08h00 to 18h00. Booking in time: from 15h00 (If the room is available you may be able to book in earlier) Booking out time: 10h00 If you are arriving before or after the office hours you must let us know at least 24 hours in advance so that we can arrange for staff to stay on. Cancellations - If cancelled up to 14 days before date of arrival, no fee will be charged. If cancelled up to 7 days before arrival, 50 percent of the total reservation will be charged. If cancelled later or in the case of no show 100 percent of the total reservation will be charged. Pre-payment: 50% of the total reservation may be charged anytime after booking.

Cancellations - If cancelled up to 14 days before date of arrival, no fee will be charged. If cancelled up to 7 days before arrival, 50 percent of the total reservation will be charged. If cancelled later or in the case of no show 100 percent of the total reservation will be charged. Pre-payment: 50% of the total reservation may be charged anytime after booking.