Amaya Beach Passikudah

Todo perfecto

Clean, Friendly staff, Very professional staff.

Friendly staff, attentive to room service needs. Shakila at breakfast was very good. She went out of the way to service us. There were 2 male receptionist staff also were great! Forgot their names. Expedia had listed standard room as ocean view, but the property didn’t acknowledge as ocean view for standard room. We got the room we wanted after explaining it, they were accommodating. Will go back again.

A decent seaside venue with good facilities. Nice layout. However some maintenance and service deficiencies with AC unit leaking stagnant water that needed multiple calls for clean up. Maintenance crew only mopped the dirty water and left a air fresher for the guests to use. Had to call room service to have rest of the clean up completed. No engagement by property management at all. The pool, beach and bar staff are very pleasant and courteous. However front desk and onsite managers need more training in customer service and ensuring that they listen to the guests instead of being dismissive. Other properties in the location have nicer beaches and better trained more friendly and responsive management. The adjacent usable public beach is crowded. Not meeting standards of an Expedia VIP property in terms of overall standards and service.

Excellent rooms - very spacious and we'll equipped. Buffet was good. Service on the patio exceptional! 3 star rating is due to drivers quarters not being available during our stay. They are charging enough that there should be appropriate accommodations for drivers - they are very much a part of the trip and need to be well rested for long drives to and from Pasikuda.