Name: Chalet Ivy Hirafu
Address: 188-19 Yamada, Kutchan, Préfecture de Hokkaido, JP
Rating: 8.9

Ce qu'en disent des voyageurs

Les voyageurs décrivent Chalet Ivy Hirafu comme un point de départ pratique près des pistes et des restaurants, avec un personnel aimable et professionnel, un onsen relaxant et des chambres confortables, créant un séjour facile et bien soutenu pour les visites hivernales.

Le service de ménage et la propreté générale reçoivent des éloges constants. Le petit-déjeuner est souvent mis en avant pour sa variété et son goût, bien que certains clients aient mentionné des incohérences et l'un d'eux ait estimé que le dîner ne valait pas le prix. Les navettes de ski et le concierge à ski sur place sont très appréciés pour faciliter l'accès à la montagne, bien que quelques commentaires fassent état d'attentes occasionnelles. En résumé, attendez-vous à un établissement bien situé et idéal pour les skieurs à Hirafu.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

De nombreux compliments concernant l'onsen, le concierge à ski et les services de location, les casiers à matériel et les navettes pratiques vers les remontées mécaniques et le centre d'accueil ; plusieurs commentaires soulignent également une salle de sport utile. Quelques clients ont signalé des retards de navette ou des limitations mineures en termes d'équipements.

Avis de voyageur à ce sujet

10

Brett

15 févr. 2025

·

A séjourné 2 nuits

Super close to slopes and food. The ski concierge was the best, lockers for all our gear and free shuttle right outside.

10

Travis

6 mars 2025

·

A séjourné 5 nuits

This hotel was fantastic! Great location, great service, and great amenities. Onsen is awesome after a day of boarding. Will definitely be coming back here in the future.

10

Rachael

1 mars 2025

·

A séjourné 6 nuits

Perfectly located for accessing the slopes, 2min walk to the Ace gondola or regular shuttle bus to pop you up there. Really friendly staff, and super helpful in the ski concierge. So easy, arrived and our ski passes waiting for us, the ski rental équipement space just by reception. It made the ski trip so incredibly easy. The room was great, corner 1 bedroom room, super clean, really comfy beds, spacious and with a great view of mount Yotei. It’s within easy walking distance of all the shops and restaurants and cool food truck area. Really nice buffet breakfast too and nice peaceful onsens, which were never busy. If we came again for skiing we’d definitely stay here. Thanks for a great stay

10

John

17 févr. 2025

·

A séjourné 7 nuits

Brilliant chalet Staff are friendly and helpful Facilities are great - chalet is well laid out, really nice lounge area - 24 hr gym and onsen, ski concierge, well catered for breakfast, rooms are a good size and well appointed 5 min walk to the gondola, many restaurants, bars etc so close Not sure what else you could ask for Highly recommend

10

Robert Kai Fu

1 mars 2025

·

A séjourné 4 nuits

Definitely recommended if you going for winter sports during winter season. They provide their own winter sports equipments rental and they also have free shuttle to and from few of the ski area nearby. We really enjoy our breakfast everyday when we are there.

10

EMI

17 févr. 2022

·

A séjourné 1 nuit

フロント、送迎とてもよかったです。スキーコンシェルジュは日本語伝わりにくい方もいましたが、皆さん親切でした。お部屋も大浴場もとても清潔でした。チェックアウト後もスキーロッカー使用させてもらえて助かりました。また利用したいです。

10

Paruensul

25 janv. 2025

·

A séjourné 5 nuits

Shuttle service to the mountain, they also will schedule shuttle service to local transportation services. Super helpful getting around.

10

han chun

18 déc. 2022

·

A séjourné 6 nuits

在出發之前飯店便主動聯繫詢問到達時間，並表示可以提供比羅夫歡迎中心接送至飯店的服務，在天候比較差的環境提供這項服務真的很有幫助，尤其是要帶著行李及雪具如果要自行走至飯店真的有點困擾，住宿期間也都很順利，飯店內有提供雪具存放的地方，早上有早餐可以使用，也有提供至雪場的接駁車輛，晚上休息也有溫泉可以放鬆休息，如果需要伸展或自我訓練也有健身房可供使用，最後一天要退房離開，也可以提前預約至比羅夫歡迎中心的接送，可以說是完美的結束了一次的旅程。

10

han chun

12 janv. 2024

·

A séjourné 6 nuits

整體的體驗是很好的，從出發前飯店便會聯繫詢問是否需要到歡迎中心進行接送到飯店的服務，地圖上雖然看起來距離很近，但需要在下雪的天候中拖著行李走動還是很辛苦的。這次入住的客房在低樓層晚上還蠻安靜的，房間內也有相當足夠的空間可以放置個人平時所需的用品，以及有相當多的衣架可供使用，盥洗用具也有提供。飯店的早餐就是自助式的吃到飽的形式，日式及歐式餐點都有可依個人喜好做選擇。每天上雪場飯店都有接駁巴士可以乘坐，回程也有。可以說在往來雪場給予很大的便利性，萬一裝備有啥問題或是身體有不適也可以快速地往返。在滑完一天之後，晚上的時間有溫泉可以舒緩身體的疲憊感，也有健身房可以伸展或訓練自己的身體。這次的雪季運氣不錯有滑到幾天的粉雪，整體的旅遊體驗是良好的。在入住的當下就有預約了退房時的接送往歡迎中心的車次，讓最後一天要離開時也可以很輕鬆的坐上往機場的巴士，並順利地結束了今年的旅程。

10

Jean-Marie

17 mars 2024

·

A séjourné 5 nuits

Very good breakfast and excellent location. Shuttles to the ski lifts were abundant and available anytime. Staff and rooms were very good as well. Used ski rental right in the hotel

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres et les espaces communs sont constamment décrits comme très propres et bien entretenus, de nombreux clients notant une sensation de neuf ou d'entretien récent. Le service de ménage maintient les lieux impeccables.

Avis de voyageur à ce sujet

10

MIN FERN

3 oct. 2024

·

A séjourné 2 nuits

The dinner and breakfast were sumptuous and superb. Waiters were very attentive and provided maximum attention. Place is very clean and new.

10

MASAKO

6 févr. 2024

·

A séjourné 2 nuits

スキーを目的に2泊しました。ゲレンデに近く歩けますがホテルより送迎もしてくれます。客室は広く新しいため清潔感があります。朝食も和洋食ビュッフェで美味しいです。スタッフの方々の気配りがとても良いです。夕飯は付けませんでしたが比羅夫坂でアラカルトでいただきました。他店舗と比べるとそこまで高価ではなく夕飯をいただくとこできました。

10

Susan

16 févr. 2023

·

A séjourné 7 nuits

This has got to be one of the best hotels in Niseko Hirafu area. The hotel was amazingly comfortable and the staff were extraordinarily accommodating. They helped us celebrate our honeymoon by greeting us with a bottle of champagne, and then four days later, they celebrated my husband’s birthday with another bottle of champagne (unrequested! They just noticed his birthday on his check in information! Amazing attention to detail). The staff was always friendly and willing to help with whatever we needed. The hotel restaurant is delicious and the hotel breakfast buffet (included with our room) has to be the best hotel breakfast we have ever enjoyed. I legitimately woke up excited to go to breakfast each morning, and I’m not typically a big breakfast eater! The accommodations of the hotel were very comfortable. The beds left us with no complaints, the rooms completely black out with the curtains, and the housekeeping keeps everything spotless. The location of the hotel can’t be beat. Literally a one block walk to the ski lift, but the hotel will happily shuttle you as well! As well as all the amazing restaurants in the Hirafu area just being steps away from your door. Also, if you need to rent ski or snowboard gear, I can’t recommend the Ski Concierge at Chalet Ivy highly enough. The fleet of demo gear they have as an option is outstanding. Didn’t feel like rentals!! If and when we visit Niseko Hirafu area again, we will definitely be back at the Chalet Ivy!

10

Rachael

1 mars 2025

·

A séjourné 6 nuits

Perfectly located for accessing the slopes, 2min walk to the Ace gondola or regular shuttle bus to pop you up there. Really friendly staff, and super helpful in the ski concierge. So easy, arrived and our ski passes waiting for us, the ski rental équipement space just by reception. It made the ski trip so incredibly easy. The room was great, corner 1 bedroom room, super clean, really comfy beds, spacious and with a great view of mount Yotei. It’s within easy walking distance of all the shops and restaurants and cool food truck area. Really nice buffet breakfast too and nice peaceful onsens, which were never busy. If we came again for skiing we’d definitely stay here. Thanks for a great stay

10

EMI

17 févr. 2022

·

A séjourné 1 nuit

フロント、送迎とてもよかったです。スキーコンシェルジュは日本語伝わりにくい方もいましたが、皆さん親切でした。お部屋も大浴場もとても清潔でした。チェックアウト後もスキーロッカー使用させてもらえて助かりました。また利用したいです。

10

Seongyeon

3 mars 2025

·

A séjourné 4 nuits

2nd time staying at this location. Very friendly staff, clean facility, cozy spa, overall excellent experience.

10

ZHUIZHUI

18 mars 2023

·

A séjourné 7 nuits

Room is larger and newer than it looks in photos. Well maintained condition, excellent experience!

10

??

12 août 2023

·

A séjourné 1 nuit

新しくてきれい、食事もお風呂もよかったです。

10

Glen

17 févr. 2025

·

A séjourné 5 nuits

Friendly staff and a very clean and lovely hotel!

10

Jackson

1 févr. 2024

·

A séjourné 4 nuits

Great service from staff especially the shuttle drivers, room attendants, and front staff. Clean and modern hotel. Great location close to market and food options. Nice breakfast buffet. Would highly recommend.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont spacieuses, modernes et confortables, avec une disposition soignée et des lits confortables. De nombreux clients les ont trouvées plus grandes que prévu et en bon état.

Avis de voyageur à ce sujet

10

Sarah

14 janv. 2024

·

A séjourné 3 nuits

Great place to stay, room was large and comfy. Definitely hire the private onsen if you stay here. The shuttle to the ski fields is a bit hit and miss so we had to walk a few times. Buffet breakfast was amazing at this hotel and definitely a good way to start the day before skiing. Dinner at the hotel restaurant was also great as there are limited dining options in the area.

10

Susan

16 févr. 2023

·

A séjourné 7 nuits

This has got to be one of the best hotels in Niseko Hirafu area. The hotel was amazingly comfortable and the staff were extraordinarily accommodating. They helped us celebrate our honeymoon by greeting us with a bottle of champagne, and then four days later, they celebrated my husband’s birthday with another bottle of champagne (unrequested! They just noticed his birthday on his check in information! Amazing attention to detail). The staff was always friendly and willing to help with whatever we needed. The hotel restaurant is delicious and the hotel breakfast buffet (included with our room) has to be the best hotel breakfast we have ever enjoyed. I legitimately woke up excited to go to breakfast each morning, and I’m not typically a big breakfast eater! The accommodations of the hotel were very comfortable. The beds left us with no complaints, the rooms completely black out with the curtains, and the housekeeping keeps everything spotless. The location of the hotel can’t be beat. Literally a one block walk to the ski lift, but the hotel will happily shuttle you as well! As well as all the amazing restaurants in the Hirafu area just being steps away from your door. Also, if you need to rent ski or snowboard gear, I can’t recommend the Ski Concierge at Chalet Ivy highly enough. The fleet of demo gear they have as an option is outstanding. Didn’t feel like rentals!! If and when we visit Niseko Hirafu area again, we will definitely be back at the Chalet Ivy!

10

Travis

6 mars 2025

·

A séjourné 5 nuits

This hotel was fantastic! Great location, great service, and great amenities. Onsen is awesome after a day of boarding. Will definitely be coming back here in the future.

10

Rachael

1 mars 2025

·

A séjourné 6 nuits

Perfectly located for accessing the slopes, 2min walk to the Ace gondola or regular shuttle bus to pop you up there. Really friendly staff, and super helpful in the ski concierge. So easy, arrived and our ski passes waiting for us, the ski rental équipement space just by reception. It made the ski trip so incredibly easy. The room was great, corner 1 bedroom room, super clean, really comfy beds, spacious and with a great view of mount Yotei. It’s within easy walking distance of all the shops and restaurants and cool food truck area. Really nice buffet breakfast too and nice peaceful onsens, which were never busy. If we came again for skiing we’d definitely stay here. Thanks for a great stay

10

Tobias

14 mars 2025

·

A séjourné 1 nuit

Great mid price hotel for boarding at niseko, property was lovely. Beds were amazing, but after 26 hours of travelling, any bed would be!

10

Yuntao

20 févr. 2025

·

A séjourné 3 nuits

very convenient location, spacious and modern room, friendly service, onsite onsen.

10

John

17 févr. 2025

·

A séjourné 7 nuits

Brilliant chalet Staff are friendly and helpful Facilities are great - chalet is well laid out, really nice lounge area - 24 hr gym and onsen, ski concierge, well catered for breakfast, rooms are a good size and well appointed 5 min walk to the gondola, many restaurants, bars etc so close Not sure what else you could ask for Highly recommend

10

han chun

12 janv. 2024

·

A séjourné 6 nuits

整體的體驗是很好的，從出發前飯店便會聯繫詢問是否需要到歡迎中心進行接送到飯店的服務，地圖上雖然看起來距離很近，但需要在下雪的天候中拖著行李走動還是很辛苦的。這次入住的客房在低樓層晚上還蠻安靜的，房間內也有相當足夠的空間可以放置個人平時所需的用品，以及有相當多的衣架可供使用，盥洗用具也有提供。飯店的早餐就是自助式的吃到飽的形式，日式及歐式餐點都有可依個人喜好做選擇。每天上雪場飯店都有接駁巴士可以乘坐，回程也有。可以說在往來雪場給予很大的便利性，萬一裝備有啥問題或是身體有不適也可以快速地往返。在滑完一天之後，晚上的時間有溫泉可以舒緩身體的疲憊感，也有健身房可以伸展或訓練自己的身體。這次的雪季運氣不錯有滑到幾天的粉雪，整體的旅遊體驗是良好的。在入住的當下就有預約了退房時的接送往歡迎中心的車次，讓最後一天要離開時也可以很輕鬆的坐上往機場的巴士，並順利地結束了今年的旅程。

10

ZHUIZHUI

18 mars 2023

·

A séjourné 7 nuits

Room is larger and newer than it looks in photos. Well maintained condition, excellent experience!

10

Jean-Marie

17 mars 2024

·

A séjourné 5 nuits

Very good breakfast and excellent location. Shuttles to the ski lifts were abundant and available anytime. Staff and rooms were very good as well. Used ski rental right in the hotel

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour sa gentillesse, son professionnalisme et sa serviabilité dans tout l'hôtel. Quelques commentaires mentionnent un service inégal lors des prises en charge par navette ou une occasionnelle confusion au service du petit-déjeuner.

Avis de voyageur à ce sujet

10

Nakamoto

2 mai 2025

·

A séjourné 2 nuits

スタッフの人のサービスがよかったです❗

10

Amy

23 mai 2025

·

A séjourné 4 nuits

Beautiful hotel in a fantastic location. Reception staff were incredibly professional and helpful.

10

Susan

16 févr. 2023

·

A séjourné 7 nuits

This has got to be one of the best hotels in Niseko Hirafu area. The hotel was amazingly comfortable and the staff were extraordinarily accommodating. They helped us celebrate our honeymoon by greeting us with a bottle of champagne, and then four days later, they celebrated my husband’s birthday with another bottle of champagne (unrequested! They just noticed his birthday on his check in information! Amazing attention to detail). The staff was always friendly and willing to help with whatever we needed. The hotel restaurant is delicious and the hotel breakfast buffet (included with our room) has to be the best hotel breakfast we have ever enjoyed. I legitimately woke up excited to go to breakfast each morning, and I’m not typically a big breakfast eater! The accommodations of the hotel were very comfortable. The beds left us with no complaints, the rooms completely black out with the curtains, and the housekeeping keeps everything spotless. The location of the hotel can’t be beat. Literally a one block walk to the ski lift, but the hotel will happily shuttle you as well! As well as all the amazing restaurants in the Hirafu area just being steps away from your door. Also, if you need to rent ski or snowboard gear, I can’t recommend the Ski Concierge at Chalet Ivy highly enough. The fleet of demo gear they have as an option is outstanding. Didn’t feel like rentals!! If and when we visit Niseko Hirafu area again, we will definitely be back at the Chalet Ivy!

10

JIRO

9 mars 2025

·

A séjourné 2 nuits

I have been wanting to stay here for a while and had a great time with the staff and the homey atmosphere. The transportation to and from the slopes was perfect and I would use it again.

10

David

2 mai 2025

·

A séjourné 4 nuits

walkable to the gondola and downtown restaurants. Friendly staff and a ride to our Sapporo shuttle was included.

8

Vu Yung

27 déc. 2023

·

A séjourné 6 nuits

This is our second year staying at Chalet Ivy. Service has been great. We left one bag of luggage behind and your team is attentive and got it resolved. One thing to improve though. Last year, pickup after skiing was just 1 phone call away. This year, we had to wait for the ski shuttle. At one time, we had to wait for 1 hour, even when there was no traffic. Calling the front desk was not helpful as they are just like a broken record, asking us to wait for 15-20 minutes at least.

10

Diana

24 févr. 2024

·

A séjourné 6 nuits

Very impressive staff services. They go above and beyond and are proactive in being helpful. Hotel amenities are excellent including ski services food and gym. All very friendly.

10

Nate

27 févr. 2025

·

A séjourné 3 nuits

Amazing stay! Staff was incredible

10

トモコ

5 mai 2025

·

A séjourné 1 nuit

スタッフの方たちは､皆親切です。こちらのリクエストにもーこたえてくれるように…動いてくれます。感謝です！

10

Jackson

1 févr. 2024

·

A séjourné 4 nuits

Great service from staff especially the shuttle drivers, room attendants, and front staff. Clean and modern hotel. Great location close to market and food options. Nice breakfast buffet. Would highly recommend.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Répétitivement souligné comme étant à quelques pas du télésiège Ace et à proximité des boutiques, des restaurants et du centre d'accueil de Hirafu. Idéal pour les skieurs et pour explorer la ville à pied.

Avis de voyageur à ce sujet

10

Brett

15 févr. 2025

·

A séjourné 2 nuits

Super close to slopes and food. The ski concierge was the best, lockers for all our gear and free shuttle right outside.

10

Sin Tung

5 févr. 2024

·

A séjourné 3 nuits

Great location to reach

10

Amy

23 mai 2025

·

A séjourné 4 nuits

Beautiful hotel in a fantastic location. Reception staff were incredibly professional and helpful.

10

Alex

2 mars 2025

·

A séjourné 3 nuits

My stay was great! Genuinely would be coming back to this place, it’s walking distance from the ace gondola/ welcome center, as well as walking distance from the downtown area, making it a solid base. Hotel staff were friendly and helpful, and breakfast was super solid too.

10

Rachael

1 mars 2025

·

A séjourné 6 nuits

Perfectly located for accessing the slopes, 2min walk to the Ace gondola or regular shuttle bus to pop you up there. Really friendly staff, and super helpful in the ski concierge. So easy, arrived and our ski passes waiting for us, the ski rental équipement space just by reception. It made the ski trip so incredibly easy. The room was great, corner 1 bedroom room, super clean, really comfy beds, spacious and with a great view of mount Yotei. It’s within easy walking distance of all the shops and restaurants and cool food truck area. Really nice buffet breakfast too and nice peaceful onsens, which were never busy. If we came again for skiing we’d definitely stay here. Thanks for a great stay

10

David

2 mai 2025

·

A séjourné 4 nuits

walkable to the gondola and downtown restaurants. Friendly staff and a ride to our Sapporo shuttle was included.

10

John

17 févr. 2025

·

A séjourné 7 nuits

Brilliant chalet Staff are friendly and helpful Facilities are great - chalet is well laid out, really nice lounge area - 24 hr gym and onsen, ski concierge, well catered for breakfast, rooms are a good size and well appointed 5 min walk to the gondola, many restaurants, bars etc so close Not sure what else you could ask for Highly recommend

10

Chen En

30 déc. 2024

·

A séjourné 2 nuits

Absolutely amazing stay! This is our first time visiting Niseko for snowboarding and coming from Canada where visiting Banff and Lake Louise multiple times is our yearly tradition, we are completely blown away by this visit. The hotel has all the amenities required for the most wonderful stay. Breakfast has everything you can imagine, very tasty (I especially like the miso soup and healthy options available). Hirafu snowboard base is less than 5min walk up the hill and then after you can enjoy nice onsen before bedtime. Would definitely come stay again in the future.

10

Greg

28 janv. 2024

·

A séjourné 14 nuits

Great location with super breakfast buffet. Onsite onsen is WONDERFUL. Service from all staff was quick and super efficient, done with a big smile. Moi at the front desk was our all around fixer and really made our stay perfect.

10

Guanson

7 janv. 2024

·

A séjourné 3 nuits

The location is perfect whether you are at Hirafu for skiing or exploring the town. All the staff were very helpful and almost everyone spoke good english. My family had a half board package and food was excellent especially their brealfast. I will definitle go back to this hotel if i have to back in Hirafu. I cannot think of any negative concern because everything was perfect including the room, onsen and facilities. If i have to complain then it would be the price. But then we came in at peak season so all hotels in Hirafu are ridiculously high. Kudos to all the staff and management.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est souvent salué pour sa qualité et sa variété, avec de nombreuses mentions de buffets excellents ; plusieurs clients ont également apprécié les dîners sur place. Certains ont noté des incohérences occasionnelles au petit-déjeuner ou des plats froids, et l'un d'eux a trouvé le dîner d'un mauvais rapport qualité-prix.

Avis de voyageur à ce sujet

10

MIN FERN

3 oct. 2024

·

A séjourné 2 nuits

The dinner and breakfast were sumptuous and superb. Waiters were very attentive and provided maximum attention. Place is very clean and new.

8

Li

13 janv. 2025

·

A séjourné 3 nuits

I booked three nights with half board. The breakfast was excellent, but dinner were not so great, not for the money we paid.

10

Sarah

14 janv. 2024

·

A séjourné 3 nuits

Great place to stay, room was large and comfy. Definitely hire the private onsen if you stay here. The shuttle to the ski fields is a bit hit and miss so we had to walk a few times. Buffet breakfast was amazing at this hotel and definitely a good way to start the day before skiing. Dinner at the hotel restaurant was also great as there are limited dining options in the area.

10

Alex

2 mars 2025

·

A séjourné 3 nuits

My stay was great! Genuinely would be coming back to this place, it’s walking distance from the ace gondola/ welcome center, as well as walking distance from the downtown area, making it a solid base. Hotel staff were friendly and helpful, and breakfast was super solid too.

10

Rachael

1 mars 2025

·

A séjourné 6 nuits

Perfectly located for accessing the slopes, 2min walk to the Ace gondola or regular shuttle bus to pop you up there. Really friendly staff, and super helpful in the ski concierge. So easy, arrived and our ski passes waiting for us, the ski rental équipement space just by reception. It made the ski trip so incredibly easy. The room was great, corner 1 bedroom room, super clean, really comfy beds, spacious and with a great view of mount Yotei. It’s within easy walking distance of all the shops and restaurants and cool food truck area. Really nice buffet breakfast too and nice peaceful onsens, which were never busy. If we came again for skiing we’d definitely stay here. Thanks for a great stay

10

Robert Kai Fu

1 mars 2025

·

A séjourné 4 nuits

Definitely recommended if you going for winter sports during winter season. They provide their own winter sports equipments rental and they also have free shuttle to and from few of the ski area nearby. We really enjoy our breakfast everyday when we are there.

10

Chen En

30 déc. 2024

·

A séjourné 2 nuits

Absolutely amazing stay! This is our first time visiting Niseko for snowboarding and coming from Canada where visiting Banff and Lake Louise multiple times is our yearly tradition, we are completely blown away by this visit. The hotel has all the amenities required for the most wonderful stay. Breakfast has everything you can imagine, very tasty (I especially like the miso soup and healthy options available). Hirafu snowboard base is less than 5min walk up the hill and then after you can enjoy nice onsen before bedtime. Would definitely come stay again in the future.

10

Greg

28 janv. 2024

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A séjourné 14 nuits

Great location with super breakfast buffet. Onsite onsen is WONDERFUL. Service from all staff was quick and super efficient, done with a big smile. Moi at the front desk was our all around fixer and really made our stay perfect.

10

Jean-Marie

17 mars 2024

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A séjourné 5 nuits

Very good breakfast and excellent location. Shuttles to the ski lifts were abundant and available anytime. Staff and rooms were very good as well. Used ski rental right in the hotel

8

Yat Pang

1 déc. 2024

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A séjourné 2 nuits

Everything was perfect especially the crews. They were always ready to offer their help. The breakfast was a set instead of a buffet but the variety was wide enough and it covered almost everything. No complaints. The only thing they can improve was the differences between the breakfast on the 1st and 2nd day. The breakfast was a bit cold on the 2nd day. Also, we were brought to another room for breakfast because the main room was full and the room was a bit stuffy. The staff seemed not too familiar with the set as well. I needed to tell him what was missing.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	566 $US
février	644 $US
mars	314 $US
décembre	325 $US

Chalet Ivy Hirafu

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