Wissenswertes vor der Reise
- Buchungen für bestimmte Gruppenveranstaltungen oder Partys wie z. B. Junggesellinnen- oder Junggesellenabschiede werden in diesem Haus nicht akzeptiert.
- Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
Gebühren
Das Hotel erhebt beim Check-in/Check-out bzw. wenn die entsprechende Leistung in Anspruch genommen wird, folgende Gebühren und Kautionen:
- Aufpreis für das Frühstücksbuffet: ca. 3.00 EUR pro Person
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Obligatorische Gebühren und Steuern
Die folgenden Gebühren sind direkt in der Unterkunft zu bezahlen:
- Die Stadt Berlin erhebt eine Übernachtungssteuer bzw. Tourismusabgabe. Weitere Informationen erhalten Sie von der Unterkunft. Die Kontaktdaten finden Sie auf Ihrer Buchungsbestätigung.
- Handtücher/Bettlaken: 1 EUR pro Person, pro Aufenthalt
EASTSEVEN HOSTEL POLICIES:
CANCELATION:
REFUNDABLE RATE:
YOU CAN CHANGE DATES FREE OF CHARGE
IF YOU CANCEL 72 HOURS (3DAYS) BEFORE ARRIVAL - 100% REFUND
IF YOU CANCEL WITHIN 72 HOURS (3DAYS) BEFORE ARRIVAL - WE CHARGE THE FIRST NIGHT AND THE REST WILL BE REFUND.
NON-REFUNDABLE RATE:
NO CHANGE OF DATES
IF YOU CANCEL YOU WILL NOT GET ANY REFUND
NO SHOW:
-REFUNDABLE RATE:
IF YOU DO NOT ARRIVE ON YOUR ARRIVAL DATE, WE WILL CANCEL YOUR RESERVATION THE NEXT DAY AT 11AM AND CHARGE THE FIRST NIGHT OF THE RESERVATION. PLEASE CONTACT US, IF YOU WILL ARRIVE LATER, SO WE ARE AWARE OF THE DELAY AND WILL NOT CANCEL YOUR RESERVATION
-NON-REFUNDABLE RATE:
IF YOU DO NOT ARRIVE ON YOUR ARRIVAL DATE, WE WILL CANCEL YOUR RESERVATION THE NEXT DAY AT 11AM AND CHARGE THE 100% TOTAL OF THE RESERVATION. PLEASE CONTACT US, IF YOU WILL ARRIVE LATER, SO WE ARE AWARE OF THE DELAY AND WILL NOT CANCEL YOUR RESERVATION
CANCEL OF RESERVATION DUE TO “HIGHER POWER†(TRAIN+FLIGHT STRIKE)
PLEASE WRITE US AN EMAIL. AND YOU CAN CHANGE DATES FOR FREE OR GET A VOUCHER TO USE FOR ANOTHER TIME. WE WILL NOT REFUND THE RESERVATION.
GROUP RESERVATIONS:
RESERVATIONS OF MORE THAN 4x PEOPLE WILL BE CANCELED AND NOT ACCEPTED HERE. IT IS ALSO NOT ALLOWED TO MAKE SEVERAL SEPARATE RESERVATIONS. IF YOU MAKE A GROUP RESERVATION WITH A NON REFUNDABLE RATE, WE WILL ALSO CHARGE 100% AND CANCEL IT. IT IS YOUR RESPONSIBILITY TO READ THE POLICIES BEFORE BOOKING A RESERVATION.
AGE LIMIT AND AGE RESTRICTIONS:
NO GUESTS UNDER 16 YEARS ALLOWED. NO EXCEPTIONS. IF YOU ARE 16 OR 17 YEARS OLD, YOU NEED TO CHECK IN WITH A PARENT AND NEED TO BOOK A PRIVATE ROOM. YOU CANNOT STAY - EVEN WITH YOUR PARENT - IN A DORMITORY.
RESERVATIONS WILL BE CANCELED IF NOT FOLLOWED THIS. AND ALSO CHECK IN WILL BE REFUSED. WE ALSO DO NOT ACCEPT A CONFIRMATION LETTER FROM A PARENT THAT THEIR CHILD IS ALLOWED TO STAY HERE WITH US.
PAYMENT METHODS:
ONLY CREDIT CARD. NO CASH ACCEPTED. NO PAYPAL ACCEPTED.
REFUNDABLE RATE: WE CHARGE THE CREDIT CARD ON DAY OF ARRIVAL. MAKE SURE YOU HAVE ENOUGH FUNDS ON THE CARD.
NON-REFUNDABLE RATE: WE CHARGE THE CREDIT CARD ANYTIME WITHIN THE WEEK BEFORE ARRIVAL. MAKE SURE YOU HAVE ENOUGH FUNDS ON THE CARD.
IN CASE THE USED CREDIT CARD IS NOT VALID, E.G. DUE TO INSUFFICIENT FUNDS, THE PROPERTY WILL ASK FOR NEW CARD DETAILS. IF YOU DO NOT PROVIDE THOSE DETAILS WITHIN 24 HOURS, WE ARE ENTITLED TO CANCEL YOUR RESERVATION. THE PROPERTY MIGHT PROVIDE A SECURE PAYMENT LINK VIA EMAIL TO COMPLETE THE PAYMENT.
PLEASE NOTE: THE NAME ON THE CREDIT CARD MUST MATCH WITH THE PERSON OF THE RESERVATION. IF NOT, WE ARE ALLOWED TO CANCEL THE RESERVATION.
LONG TERM STAY:
WE DO NOT ACCEPT RESERVATIONS WITH MORE THAN 7 DAYS. IF THE RESERVATION HAS MORE THAN 7 DAYS, WE WILL CANCEL THESE EXTRA DAYS.
ANMELDUNG:
WE DO NOT GIVE ANYONE “ANMELDUNG†PAPER.
ACCESSIBILITY FOR THE DISABLED:
WE DO NOT HAVE.
PETS:
NO PETS ALLOWED IN THE HOUSE.
PLEASE ALSO NOTE:
-WE DO NOT HAVE AN ELEVATOR. WE HAVE 4 FLOORS AND ALL PRIVATE ROOMS ARE ON THE 4TH FLOOR LOCATED.
-NO EARLY CHECK-IN OR LATE CHECK-OUT POSSIBLE. BUT WE DO HAVE A FREE LUGGAGE ROOM, YOU CAN USE ON YOUR ARRIVAL AND DEPARTURE DAY. AND USE OUR FACILITIES ON ARRIVAL AND DEPARTURE DAY.
- WE DO NOT TOLERATE MOBBING, HATE, ABUSE OR MAKING OTHER GUESTS UNCOMFORTABLE, THE STAFF WILL DIRECTLY REMOVE YOU FROM OUR HOSTEL AND CANCEL THE RESERVATION.
-IF YOU ARE NOT A GUEST, YOU CANNOT ENTER OUR COMMON AREAS. FOR SAFETY REASONS, ONLY CHECKED IN GUESTS HAVE ACCESS.
