University Apartment - Campus Accommodation

There were dodgy electrical connections - outlet covers hanging off the wall. Mattress was plank hard. A fridge and microwave were there, and a laundry tub for a sink but no dishes, cutlery, washing up gear. I needed the laundry which displayed a $2 coin required to use machines, but on trying to start one, was told I needed $5 in coins. Towels provided were hand-towel size. No tea-towel. A few dark hairs lying around. Just unpleasant.

place was very clean, just the A/C was not working

I was well received by staff. Great location with reasonable rates, Public parking is beside location.

It was very clean but the air conditioner was not working

Room was far too hot. Very uncomfortable to be in due to the heat and no air. By law states room has to be 21 but not necessarily with heating on. Was early October 9-11 and very nice weather wise. Otherwise an ok stay. Squeaky bed, every time I moved, bathroom and shower which was ideal. Very basic but acceptable. Host was very welcoming and quick to respond when we arrived. I’d use it again although expensive for what you get. (Very very basic room) Area is great, right in the heart of Chinatown and a nice walk to lakeshore etc

Et ok sted for billig overnatning i centrum af Toronto. Der er lydt fra gang når andre kommer sent så husk ørepropper hvis du vågner let. Der er kun microovn og ingen andre faciliteter end vaskemaskine og tørretumbler .

I dont like cause the aircon not working properly

This was a unique student resident in the Kensington area. It was clean. They had secure parking on site forva charge. The price was very cheep. I would stay there again.

This was a very affordable option near downtown. Getting in was difficult, you must press the doorbell and then stand in front of it the ENTIRE time. I rang the bell as initially instructed, no answer. I texted some of the numbers listed, no response. Finally I called. A guy said she would be there in 5 min. After 10 min I called back and was scolded for not standing in front of the door bell the entire time. The woman who let us in was very nice and apologetic for keeping us waiting. Just the guy in the phone is not very friendly. The room was very clean, extremely basic (no cups to drink water from the bathroom tap). Beds are very comfortable (firm). We would stay here again (now we know how to “check-in”). FYI: There are no elevators.

Delayed reply from the representative. Most importantly there was no water available in the entire building on July 25. Since water a basic need was denied, I would not recommend this to any one and I will have a second thought while booking this apartment again. It was a terrible experience.

Room conditions were poor. Dirty: clean sheets were stained, towels smelled of vinegar, there was hair left in the shower and sink drain and small flies like insects were gradually building up in the room’s bathroom. Also saw a few crawling animals in the room. Bathroom cupboard was dirty. Damaged: Air conditioning was not working and there was a DIY replacement (small box held with nails and ropes) for fresh air who was noisy and left gaps in the wall surrounding it which the tenant attempted to path using plastic bags. Fridge was noisy and dirty. Noisy: The room was noisy by the fridge, ventilation and you could hear everything from the surrounding rooms until late at night. My room had a locked door adjacent so noise wise it was like sharing a room. Safety issue: it felt safe and the rooms had keys but there was a latch outside the door that look like someone could put a manual lock outside the door and lock you in from the outside which is not great. Refund: due to the room conditions I had to leave after the first 2 nights. I had found another hotel for the rest of my stay. I asked for partial refund and got nothing back. The owner is not getting back to Expedia and therefore I cannot get any money back. Overall, I think the owner is nice but clearly trying to handle too much which in return reflected by the state of the accommodation. Would not recommend if you have other options.

There were dodgy electrical connections - outlet covers hanging off the wall. Mattress was plank hard. A fridge and microwave were there, and a laundry tub for a sink but no dishes, cutlery, washing up gear. I needed the laundry which displayed a $2 coin required to use machines, but on trying to start one, was told I needed $5 in coins. Towels provided were hand-towel size. No tea-towel. A few dark hairs lying around. Just unpleasant.

Very poor. Pipe drain wasn't working. Shower tape was not working - either too hot or too cold. There was no mirror too. Linens were smelly. Very poor maintenance of the property. Not impressed at all.

The property looks dingy. Accommodations are very basic, not so clean or welcoming.

It is good value for a convenient location in the downtown area. This building is located away from the main streets so the area is relatively quiet. There is a choice of private bathrooms or ones shared on the floor. All are clean snd well maintained.

This is NOT a hotel, motel, inn or a hostel. This property was extremely unsafe and uncomfortable. We were woken up at 3:20AM by someone who was screaming that seemed like they were being harmed. The bedsheets were used and the comforter was full of stains, very old and worn out, as well as mold on the mattress cover. The bathroom was not cleaned and there was hair all over the walls and floor. The tiles behind the bathroom sink were not attached to the wall and needed to be held up to turn on the taps. Furthermore, when you turned on the sink, the water went down into a bucket underneath that smelled horrible! There are laundry machines in the room that had other peoples items in it and shoved behind it. There were mouse traps under the bed and big jugs of soap. The floors had not been swept or mopped. Also, the A/C unit and mini refrigerator did not work.

Dirtly

The location is really good, within a walking distance to the city centre. But the hotel itself looks like recently renovated, room was super small, bathroom facilities new, the bed was made of metal and moving, walls were so thin and shaking when people were slamming doors in halway, and we saw cockroaches in room aswell.

Dirty, unsafe, and unwelcoming. Upon arrival I spent 20 minutes trying to get ahold of somebody using the numbers provided. When I finally spoke to somebody on the phone they were very rude. Once a person finally showed up, they did not have a room for me in the building I booked so I had to walk in the heat a block to a much more run down building. Shower was unusable, no sink in the unit like promised, windows did not have screens, windows had no locks and easily accessible.

You get what you pay for. But for the most part it was clean

This isn't a hotel or motel room so you'll be disappointed if you judge it by those standards. The private rooms are basically a hostel without the sharing part. So the 4 stars are relative to the price. I was worried when booking discount accommodations that the place when be dirty or have problems with pests or safety so I was relieved not to have any of those issues. I also like that guests can come and go as they please any time of day using an electronic front door code. But for the cost they did cut corners in other areas such as the bathroom which was directly in the room (which was basically a closet), there was no sink, and there being no window other than if you open one of two doors to the deck. But that window didn't open. There was also only a bright white overhead light controlled by a wall switch and no lamp. The second night was also a like noisy. But it was clean, affordable, and seemed safe which is tough to find in an expensive destination so as long as you know what you're getting it's fine.

Located in the heart of Chinatown, this is an interesting neighbourhood. It is also easy to get to the subway and get around town by transit. The building looks rough and the rooms are bare and basic but it was clean. I was staying on the main floor and every time the front door closed it slammed shut - sometimes into the early morning hours. Voices in the hallway can easily be heard sometimes late at night. The parking lot next door has 24 hr parking which is convenient, but it was not clear from the Hotel description that parking is in a public parking lot next door and is NOT free.

Small rooms but the location is great if you want to explore Toronto's downtown

The place was quiet. Close to Kensington Market and Chinatown. The internet was not good and the air-conditioning did not work. I just consider those minor inconveniences and slept very well without them.

A small room that is but too small. The bed is firm and comfortable. The room has a refrigerator and microwave.

Room was far too hot. Very uncomfortable to be in due to the heat and no air. By law states room has to be 21 but not necessarily with heating on. Was early October 9-11 and very nice weather wise. Otherwise an ok stay. Squeaky bed, every time I moved, bathroom and shower which was ideal. Very basic but acceptable. Host was very welcoming and quick to respond when we arrived. I’d use it again although expensive for what you get. (Very very basic room) Area is great, right in the heart of Chinatown and a nice walk to lakeshore etc

This is a simple place to stay. When i travel, for this case, i just wanted a bed and bathroom. This meets my criteria. My stay was fine. The rating i left was based on a few things. The bed was not the most stable. Pleanty of wall outlets for power. The rooms are not soundproof. You hear allot of other guests. Had pleanty of hot water fir shower. Overall for the price it is a good value for me.

Definitely not worth $100 a night! The single room was extremely small the bed was made for a small child not an adult. I checked in and two minutes later wanted to leave this place so when I got ahold of the manager they refused to talk to me about a partial refund.

Had to wait for the check-in person to come down, after which I was informed that the room I paid for was unavailable, and I could pay for an upgrade or walk to a different location. Different location turned out to not quite match the room I paid for anyway. Bugs, cockroaches, dirty tampon in the fridge, no ac, wifi not working. Shower, I'd be scared to use. When I lay in bed, my body was as long as the room was wide, by which I mean it was ridiculously tiny. After killing a few roaches, I managed to get a pretty terrible sleep. Didn't run away cause a similar thing happened to me before, so I was low-key expecting it. I appreciate anecdotal value, but paying almost $200 for two nights (of which i spend only one in) is way too much for the slums standards. Also, my day at work was pretty difficult as a result. Location is good, lady was nice and I didn't see any bedbug marks but that doesn't mean they're not there.

The location is really good, within a walking distance to the city centre. But the hotel itself looks like recently renovated, room was super small, bathroom facilities new, the bed was made of metal and moving, walls were so thin and shaking when people were slamming doors in halway, and we saw cockroaches in room aswell.

Very unprofessional service, no proper contact & support service. The owner asks to text after avoiding the call. The place is fishy & scam. No refund even after going for refundable choice. So don't book here.

Excellent value for the cost. Staff were very helpful.

I didn't even stay. When I arrived, after finding an alleyway that led to the building, and followed the instructions to check in. I was told through the ring doorbell as I stood on the porch that I could not go in. That the AC was broken and we had to go to a different location. I was having trouble getting the correct new address through the speaker so someone came over to meet me. I was informed that there was also no parking, even though the listing said there was. I went to the new address and was told there was parking and was directed to another alleyway. But to use it, we had to pay, even though the listing did not say it would be charged on top of the rental fee. The room was very small and the beds were uncomfortable. We did not stay and ended up getting a room at an actual hotel

I checked in the evening and my room was NOT ready, even though I booked well in advance. They then put me in a different location run by the same people, few blocks away. I was very tired after a long day; the move was most inconvenient. It must be said that one member of staff, the cleaner, was very kind.

Don't stay here Poor Customer Service: Waiting 45 minutes for someone to show up after repeatedly ringing the doorbell and calling is unacceptable. It shows a lack of responsibility and care towards guests. Misleading Description: The hostel's details provided on Expedia are misleading, indicating a significant discrepancy between what was advertised and the actual state of the place. Hygiene Issues: Bugs infesting the premises, lack of doors in the washroom, and a pervasive bad smell throughout the hallways and rooms are clear indicators of poor hygiene standards. Maintenance Problems: Rust inside the sink and shower, with dripping rust, demonstrate neglect in maintaining basic facilities, which poses health risks to guests. Security Concerns: The presence of homeless people around the property, coupled with the requirement for photo ID, raises safety and security concerns. Feeling uncomfortable providing personal details, especially to sketchy individuals, is understandable and alarming. Ineffective Resolution: Spending over an hour trying to resolve the issue with Expedia and the hostel, coupled with the extended wait time for assistance, highlights a lack of efficiency and professionalism in managing guest concerns. Overall, the combination of poor customer service, misleading descriptions, hygiene and maintenance issues, security concerns, and ineffective resolution processes makes this hostel a highly undesirable place to stay. It's concerning that Expedia listed.

Rudest, most unprofessional staff that I have ever encountered!

This was a very affordable option near downtown. Getting in was difficult, you must press the doorbell and then stand in front of it the ENTIRE time. I rang the bell as initially instructed, no answer. I texted some of the numbers listed, no response. Finally I called. A guy said she would be there in 5 min. After 10 min I called back and was scolded for not standing in front of the door bell the entire time. The woman who let us in was very nice and apologetic for keeping us waiting. Just the guy in the phone is not very friendly. The room was very clean, extremely basic (no cups to drink water from the bathroom tap). Beds are very comfortable (firm). We would stay here again (now we know how to “check-in”). FYI: There are no elevators.

An excellent place to stay in the heart of Toronto. The hosts were always friendly and available to meet any needs. Their attention to detail made our stay even more enjoyable. Highly recommended!

This was my first stay here and I enjoyed it immensely. I\'ve never had such an experience before so I was a bit all thumbs about it... but the staff we\'re exceptionally helpful. Naturally, I read the reviews before I booked, and I want to address some of the things I read there: 1. Yes, there was a bright light that kept going on and off outside my window: it was a security light. It is not the fault of the staff that it was being triggered by whatever was going on outside. *When I travel, I wear something over my eyes to keep out any light, and I recommend everyone do the same. 2. Yes, it was noisy at times: you\'re in the middle of downtown Toronto, so it is to be expected. *Along with bringing something for my eyes, I also bring ear plugs which help keep out most noises. 3. If "The area around the property" means the area beyond the property\'s boundaries, it did not get 5 out of 5 stars because it looks rather out of sorts... and it, too, is not the responsibility of the staff. There was also maintenance work being done on the building beside it, again, not the responsibility of the staff. And finally: If you are expecting something like of the Ritz- Carlton, this is not the place for you: it is a traveler\'s hostel... basically, a place for you to lay your head, wash up, and do a load of laundry as you need it. Keep these things in mind, and you will have a good stay. And my last piece of advice: be kind to the staff.

J'avais demandé a payer sur place néanmoins, l'argent a été prélevé de mon compte bancaire le matin de l'arrivée sans me demander. Quand je suis arrivée on m'a informé que je devais payer alors que j'avais déjà payé. Résultat j'ai attendu 1h30 dans le hall d'entrée pendant que la dame qui accueillait se disputait au téléphone avec les gérants. Au final il n'y avait plus de chambre donc elle m'a emmené dans un autre logement...

This location is in downtown, perfect for New Year events. Signed in during a service call but the hostess Iang had everything lined up. I got settled, finished the job, got cleaned up and hit The Cameron House ( just down the street). I just relaxed in the quiet room New Years day.

The only thing I like about it is the location. It is close to University, public transit, a great variety of restaurants.

Cheap and good location

Aucun fla-fla mais à proximité de tout, chinatown, downtown, CN, les Quais etc transport public, tramway, autobus etc.

Very comfortable place in a great location.

Its walkable to many shops and easy access to transportation!

It is good value for a convenient location in the downtown area. This building is located away from the main streets so the area is relatively quiet. There is a choice of private bathrooms or ones shared on the floor. All are clean snd well maintained.

Very reasonable price, comfortable bed, air conditioning, private bathroom, and 24/7 checkin. It's a short ride by streetcar to the subway from here. It's also a short walk to Queen St. from here which has lots of dining and shopping options.

Very close of the downtown!

Great location in downtown Toronto. Short walk to many restaurants and places to visit. Good quality for price, considering convenient location.