Sanctuary Hotel Luang Prabang

Hotel is under renovation so there is some noise near the pool area.

We absolutely loved our stay at The sanctuary. We were upgraded to a suite and the room was perfect with traditional style wood throughout. The breakfast was so good, a great choice and good coffee with lots to choose from. The pool was a lovely place to cool off after a hot day sight seeing and I can recommend a visit to their spa for a massage and facial . Lastly the staff are so tentative, kind and more than happy to help with anything you require. We booked for 5 nights and could have stayed longer, we will book back in on our way through luang next week. Thank you

Amazing stay. I was well attended throughout. Yai and John and Lou and Non were all so accommodating. I felt like a very special guest

Very enjoyable stay. Only downsize as everywhere i probably go, the vegan options where insuficient. But thats nothing i would degrade a hotel for. I enjoyed the Stay very much.

Do NOT book the Superior room. All the other rooms are on the property. We checked in and they took us up a few stairs and our room is right above the reception desk. It is terribly noisy, no privacy, so uncomfortable and unsafe. You can hear everyone checking in and staff talking which means everyone can hear you. Right across drom room where staff sleep so noisy !!! We immediately asked to check out and for refund for not as advertised and told non refundable. We lost hundreds of dollars we checked out early as we couldnt stay. We gave it one night it was crazy loud. Not sure what its like to stay on property as our room was not. They wouldnt serve us hreakfast or coffee even though paid for it with room. SCAM!!!! Staff so rude and argumentative. I couldnt believe it. We are well traveled international travelers who travel several months a year. Manager so rude. This was worst experience we ever had.