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ACD Apartments

US$ 129

/noite

Média para setembro

ACD Apartments - Image 1

ACD Apartments - Quarto

ACD Apartments - Quarto

ACD Apartments - Casa de banho

ACD Apartments - Ginásio

Preços para ACD Apartments

Selecione datas para ver preços e disponibilidade

US$ 129

/noite

Média para setembro

Preços médios mensais

Em ACD Apartments, o preço por noite é, em média, US$ 127 no mês mais barato (maio) e US$ 181 no mês mais caro (novembro), com base nos últimos 12 meses.

Preço médio por noite em ACD Apartments por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 153
fevereiro	US$ 145
março	US$ 173
abril	US$ 141
maio	US$ 127
junho	US$ 135
julho	US$ 151
agosto	US$ 136
setembro	US$ 129
outubro	US$ 144
novembro	US$ 181
dezembro	US$ 142

Mais caro: novembro (aprox. US$ 181)

Mais barato: maio (aprox. US$ 127)

Sobre este alojamento

Tire partido das várias atividades recreativas, incluindo uma sala de fitness, ou aproveite para contemplar soberbas vistas a partir da açoteia e do jardim. O espaço dispõe também de Wi-fi grátis e de apoio para excursões/compra de bilhetes...

Estacionamento
Piscina
Quartos de não fumadores
Piscina exterior aquecida
Caixa ATM/Multibanco
Piscina exterior

Localização

7 Caravel Lane, Melbourne, Victoria, Austrália

The District Docklands (0.2 milhas)

Marina de Melbourne (0.2 milhas)

Festival Hall (0.4 milhas)

Marvel Stadium (0.5 milhas)

Collins Street (0.7 milhas)

Jardins Flagstaff (0.8 milhas)

Mais informações sobre a localização

Opções de quartos

11

Apartamento Executivo, 2 quartos, 2 casas de banho

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 5

807 ft²

Varanda

Área de refeições separada

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

10

Apartamento Executivo, 2 quartos

Detalhes do quarto

1 Cama De Casal Grande

e

1 Cama De Casal

Dormidas 5

753 ft²

Varanda

Área de refeições separada

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

5

Apartamento Executivo, 1 quarto

Detalhes do quarto

1 Cama De Casal Grande

Dormidas 3

430 ft²

Varanda

Área de refeições separada

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

11

Apartamento Executivo, 3 quartos

Detalhes do quarto

3× Camas De Casal Grandes

ou

2 Camas De Casal Grandes

e

2 Camas Individuais

Dormidas 7

1130 ft²

Varanda

Área de refeições separada

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Avaliações dos hóspedes sobre ACD Apartments

8.3

Muito Bom

Com base em 880 avaliações verificadas

Quem se hospeda aqui?

Negócios

8%

Casal

16%

Família

55%

Grupos

17%

Individual

2%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Os apartamentos ACD atraem viajantes pela sua localização em Docklands, perto de eléctricos, lojas e do Estádio Marvel, e pelos apartamentos espaçosos com vistas notáveis para o porto. No entanto, as avaliações também mencionam limpeza e manutenção inconsistentes, conectividade Wi-Fi variável e comunicação e serviço com opiniões diversas.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

Os apartamentos ACD atraem viajantes pela sua localização em Docklands, perto de eléctricos, lojas e do Estádio Marvel, e pelos apartamentos espaçosos com vistas notáveis para o porto. No entanto, as avaliações também mencionam limpeza e manutenção inconsistentes, conectividade Wi-Fi variável e comunicação e serviço com opiniões diversas.

muitos hóspedes valorizam o acesso à piscina, sauna e ginásio, bem como o estacionamento seguro, embora alguns tenham encontrado requisitos de acesso ou diferenças em relação às fotos. Os apartamentos são geralmente espaçosos e confortáveis, com excelentes vistas, mas alguns eram menores do que o esperado ou não corresponderam à descrição, e os móveis antigos afetaram o conforto; a confiabilidade do Wi-Fi também variou. Espere uma base conveniente em Docklands com vistas notáveis, ideal para viajantes que priorizam a localização e o espaço.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Os hóspedes mencionam frequentemente o acesso a uma piscina interior, sauna e ginásio, além de um estacionamento seguro conveniente. Alguns relataram requisitos de acesso ou inconsistências com as instalações em comparação com as fotos.

Avaliações dos hóspedes relacionadas

10

Touseef

13 de mar. de 2024

·

A estadia foi de 2 noites

The view was spectacular, family-friendly, Pool and Gym Access, air-conditioning was amazing during the heat, overall my husband children and I had a lovely stay.

The view was spectacular, family-friendly, Pool and Gym Access, air-conditioning was amazing during the heat, overall my husband children and I had a lovely stay.

10

Natalie

21 de out. de 2023

·

A estadia foi de 3 noites

Great property with fantastic views. Close to everything and easy to park. Secure parking made our lives easy as we were in and out a lot.

Great property with fantastic views. Close to everything and easy to park. Secure parking made our lives easy as we were in and out a lot.

10

James

16 de jul. de 2025

·

A estadia foi de 2 noites

Excellent location and view. Family trip to Docklands for the footy. Communication was great and the hotel representative went above and beyond allowing us to leave our car in the car park past checkout. Recommend for location and customer service. Will be back again.

Excellent location and view. Family trip to Docklands for the footy. Communication was great and the hotel representative went above and beyond allowing us to leave our car in the car park past checkout. Recommend for location and customer service. Will be back again.

8

Joanne

23 de fev. de 2023

·

A estadia foi de 1 noite

3 Bedroom apartment was lovely, had all the amenities that was needed. Beautiful view of the Docklands water way and Marvel Stadium close to tram stop, Docklands shopping, eateries and restaurants. Hotel complex provided good secure parking at affordable price and hotel was very secure.

3 Bedroom apartment was lovely, had all the amenities that was needed. Beautiful view of the Docklands water way and Marvel Stadium close to tram stop, Docklands shopping, eateries and restaurants. Hotel complex provided good secure parking at affordable price and hotel was very secure.

10

Karen

10 de jul. de 2023

·

A estadia foi de 6 noites

I believe ACD manage various properties in Docklands. We had a 2 bedroom 2 bathroom apartment with balcony and views in Doepel Way, which also included access to an indoor gym, lap pool, sauna and spa. The views were amazing, the apartment was fairly new. Close to the first tram stop in Docklands (in the free tram zone). Close to a shopping centre and supermarket. The ACD managers were extremely helpful. We loved our stay!

I believe ACD manage various properties in Docklands. We had a 2 bedroom 2 bathroom apartment with balcony and views in Doepel Way, which also included access to an indoor gym, lap pool, sauna and spa. The views were amazing, the apartment was fairly new. Close to the first tram stop in Docklands (in the free tram zone). Close to a shopping centre and supermarket. The ACD managers were extremely helpful. We loved our stay!

8

Darren

4 de mar. de 2023

·

A estadia foi de 3 noites

Good clean apartment, good location with restaurants close and a 10 minute walk to train or shopping and only 20 minute walk to DFO south wharf.

Good clean apartment, good location with restaurants close and a 10 minute walk to train or shopping and only 20 minute walk to DFO south wharf.

10

Cindy

4 de fev. de 2023

·

A estadia foi de 4 noites

We wanted to use the indoor pool and gym but the security told us that we needed an orientation to use them. We were only staying for 4 days so we didn't care for the hassle and decided not to use use them, even though it is advertised in the amenities for the place. We liked that the area is clean, safe, and quiet. There were a lot of places to eat and shop nearby. You can pretty much walk everywhere. The room was clean and the kitchen had a the basic necessities if you wanted to make dinner yourself. We didn't like that there weren't any basic instructions on how to use some of the appliances. We have different kinds/brands of appliances where we are from. It would be nice to have some general instructions on how to use the washer/dryer, oven and dishwasher. The remote for the TV was not working. Also, could you please put more than one trash can in the place? Perhaps one more in the bathroom. These are minute things and they're not all that bad really but it would make staying there a great improvement. Other than that, we had a wonderful time. We didn't get the name of the man who checked us in but he was very pleasant and friendly. He gave us clear instructions on how to access the apartment. We would surely stay at this place again.

We wanted to use the indoor pool and gym but the security told us that we needed an orientation to use them. We were only staying for 4 days so we didn't care for the hassle and decided not to use use them, even though it is advertised in the amenities for the place. We liked that the area is clean, safe, and quiet. There were a lot of places to eat and shop nearby. You can pretty much walk everywhere. The room was clean and the kitchen had a the basic necessities if you wanted to make dinner yourself. We didn't like that there weren't any basic instructions on how to use some of the appliances. We have different kinds/brands of appliances where we are from. It would be nice to have some general instructions on how to use the washer/dryer, oven and dishwasher. The remote for the TV was not working. Also, could you please put more than one trash can in the place? Perhaps one more in the bathroom. These are minute things and they're not all that bad really but it would make staying there a great improvement. Other than that, we had a wonderful time. We didn't get the name of the man who checked us in but he was very pleasant and friendly. He gave us clear instructions on how to access the apartment. We would surely stay at this place again.

10

Michael John

28 de jun. de 2023

·

A estadia foi de 3 noites

Great apartment , excellent location , couldn't fault anything, easy undercover parking

Great apartment , excellent location , couldn't fault anything, easy undercover parking

8

Adrian

9 de out. de 2025

·

A estadia foi de 1 noite

Well appointed apartment in a great location. Parking in the same building was very handy.

Well appointed apartment in a great location. Parking in the same building was very handy.

10

Diane

4 de ago. de 2025

·

A estadia foi de 8 noites

Really enjoyable Great pool and sauna gym Apartment really nice , great for food shops restaurants and tram

Really enjoyable Great pool and sauna gym Apartment really nice , great for food shops restaurants and tram

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

A limpeza é variada: relatos repetidos de pisos mal limpos, carpetes e móveis manchados, chuveiros mofados e odores persistentes, juntamente com alguns comentários que notam apartamentos limpos. Problemas de manutenção, como equipamentos quebrados e móveis desgastados, também ocorrem.

Avaliações dos hóspedes relacionadas

6

Yashar

19 de out. de 2023

·

A estadia foi de 4 noites

There were drink marks on bedside tables and blood stains from previous meat in freezer, the floor was dusty and hadn’t been mopped . The bed sheets were clean

There were drink marks on bedside tables and blood stains from previous meat in freezer, the floor was dusty and hadn’t been mopped . The bed sheets were clean

6

Osama

1 de out. de 2025

·

A estadia foi de 1 noite

Would I stay there again? Probably not. I absolutely hate posting feedback. Although the property in general is clean, the floor was dirty, definitely hasn't been mopped for a while. The outdoor furniture hasn't been cleaned for sometime too. Keep in mind that this room is managed through an office in a separate building, so, you most try and find a park to check in before you're given a map to the actual property. Finally, the booking said a free bottle of wine, which we've never received. On the positive side, the beds are comfortable, the location is great for those who wish to be close to the district Docklands and the views are fantastic throughout.

Would I stay there again? Probably not. I absolutely hate posting feedback. Although the property in general is clean, the floor was dirty, definitely hasn't been mopped for a while. The outdoor furniture hasn't been cleaned for sometime too. Keep in mind that this room is managed through an office in a separate building, so, you most try and find a park to check in before you're given a map to the actual property. Finally, the booking said a free bottle of wine, which we've never received. On the positive side, the beds are comfortable, the location is great for those who wish to be close to the district Docklands and the views are fantastic throughout.

6

Too Xiao

22 de nov. de 2023

·

A estadia foi de 6 noites

The apartment floor is not clean.

The apartment floor is not clean.

6

Stephen

24 de dez. de 2024

·

A estadia foi de 1 noite

Property was not cleaned and had a smell

Property was not cleaned and had a smell

6

Karen

17 de jan. de 2024

·

A estadia foi de 5 noites

Apartment had broken furniture with some items in disrepair or very worn out. Wasn't as clean as it should be. Lock/latch in bathroom was faulty causing me to be locked in and took two hours to rectify. I missed a funeral due to the situation which was very upsetting. When I sent an email asking for a refund due to the inconvenience and anxiety I experienced I was offered a very small amount in the form of a credit. I have sent two follow up emails which have gone unanswered. Very poor customer service.

Apartment had broken furniture with some items in disrepair or very worn out. Wasn't as clean as it should be. Lock/latch in bathroom was faulty causing me to be locked in and took two hours to rectify. I missed a funeral due to the situation which was very upsetting. When I sent an email asking for a refund due to the inconvenience and anxiety I experienced I was offered a very small amount in the form of a credit. I have sent two follow up emails which have gone unanswered. Very poor customer service.

4

Philip

9 de nov. de 2023

·

A estadia foi de 3 noites

the area around is nice and short walks to victoria market and river. the place was not cleaned prior to us moving in and very noticeable. also, the floor under the carpet was damaged probably leading to some smell due to leakage? it was cheap compared to what i was looking in and around the area. wouldnt recommend without cleaning as there were food marks and stuff laminated on the door wedges.

the area around is nice and short walks to victoria market and river. the place was not cleaned prior to us moving in and very noticeable. also, the floor under the carpet was damaged probably leading to some smell due to leakage? it was cheap compared to what i was looking in and around the area. wouldnt recommend without cleaning as there were food marks and stuff laminated on the door wedges.

6

Michael

24 de fev. de 2025

·

A estadia foi de 2 noites

The guy who met us was super friendly and welcoming Location is really and the apartment is spacious with great views However- the place was very poorly cleaned. And we actually did the bathrooms ourselves. Also the WiFi did not work. We took as a sign to be offline but … you know.

The guy who met us was super friendly and welcoming Location is really and the apartment is spacious with great views However- the place was very poorly cleaned. And we actually did the bathrooms ourselves. Also the WiFi did not work. We took as a sign to be offline but … you know.

6

Andy

15 de ago. de 2023

·

A estadia foi de 2 noites

The staff at the front desk were very helpful and let us check-in early which was great as I had a work function to attend. The apartment was spacious but fairly run down, with lots of stains on carpets, dirty walls, broken draws, etc. The main issue is the lack of cleaning, the apartment was really dirty with the previous guests toenail clippings still on the bathroom floor and hair and dirt on the floors throughout the apartment. There were 2 vacuum cleaners in the covered which were both completely clogged with dirt and had no suction. We unclogged and cleaned these ourselves and then vacuumed the apartment and it only took about 10-15 minutes. Not sure why the 'cleaning staff' can't do the job themselves - it was pretty disgusting.

The staff at the front desk were very helpful and let us check-in early which was great as I had a work function to attend. The apartment was spacious but fairly run down, with lots of stains on carpets, dirty walls, broken draws, etc. The main issue is the lack of cleaning, the apartment was really dirty with the previous guests toenail clippings still on the bathroom floor and hair and dirt on the floors throughout the apartment. There were 2 vacuum cleaners in the covered which were both completely clogged with dirt and had no suction. We unclogged and cleaned these ourselves and then vacuumed the apartment and it only took about 10-15 minutes. Not sure why the 'cleaning staff' can't do the job themselves - it was pretty disgusting.

2

Nicole

8 de ago. de 2024

·

A estadia foi de 5 noites

Broken appliances, carpet that has never been cleaned, bbq’s without gas, unsafe floor heaters with no safety protection, mouldy showers. Rude property manager that does not compensate poor stays. Definitely not 4.5 stars!

Broken appliances, carpet that has never been cleaned, bbq’s without gas, unsafe floor heaters with no safety protection, mouldy showers. Rude property manager that does not compensate poor stays. Definitely not 4.5 stars!

6

Adrian

2 de jan. de 2024

·

A estadia foi de 5 noites

The couches were really old and the apartment did not look anything like the photos in the executive suite. It was really old and was not clean. Was not happy with it but had not choice as had already paid for it.

The couches were really old and the apartment did not look anything like the photos in the executive suite. It was really old and was not clean. Was not happy with it but had not choice as had already paid for it.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Muitos apartamentos são espaçosos, com camas confortáveis e excelentes vistas para o porto ou para a cidade. No entanto, vários hóspedes acharam as unidades menores ou mais antigas do que o anunciado, notaram colchões desconfortáveis e conectividade Wi-Fi inconsistente.

Avaliações dos hóspedes relacionadas

8

Maninder

22 de fev. de 2025

·

A estadia foi de 3 noites

Wifi was not available

Wifi was not available

10

Stuart

5 de fev. de 2023

·

A estadia foi de 2 noites

Spacious with excellent views. Very peaceful and relaxing.

Spacious with excellent views. Very peaceful and relaxing.

6

Jonathan

30 de jul. de 2023

·

A estadia foi de 2 noites

Not as described. Very small for five people. Advert vastly different to actual accommodation.

Not as described. Very small for five people. Advert vastly different to actual accommodation.

8

Jacinta

11 de nov. de 2023

·

A estadia foi de 2 noites

Great spot and nice views. Noise at night above main bathroom and 2nd bedroom annoying drone machine noise and noisy water pipes Close to nice restaurants

Great spot and nice views. Noise at night above main bathroom and 2nd bedroom annoying drone machine noise and noisy water pipes Close to nice restaurants

8

Matthew

13 de fev. de 2024

·

A estadia foi de 1 noite

This was a great value apartment with awesome views over Docklands. The apartment itself was a little tired and the beds could do with being upgraded but still great value

This was a great value apartment with awesome views over Docklands. The apartment itself was a little tired and the beds could do with being upgraded but still great value

10

Vee

27 de mar. de 2023

·

A estadia foi de 4 noites

Great view, excellent central location, good amenities. 3 out of 5 mattresses hard and springy, 2 comfortable ones. Only 1 dishwasher pod provided and a few rolls of TP, so be prepared to go buy the basics. Overall a good stay and would go again.

Great view, excellent central location, good amenities. 3 out of 5 mattresses hard and springy, 2 comfortable ones. Only 1 dishwasher pod provided and a few rolls of TP, so be prepared to go buy the basics. Overall a good stay and would go again.

6

Melissa

26 de abr. de 2025

·

A estadia foi de 2 noites

The photos online were very different to the room we received. Our room was very small for a 2 bedroom 2 bathroom executive apartment. ACD must manage various buildings in the area, as their office is a walk to the building we actually were located in. Pool facilities also differed from photos online. Overall, nothing special and would not stay here again.

The photos online were very different to the room we received. Our room was very small for a 2 bedroom 2 bathroom executive apartment. ACD must manage various buildings in the area, as their office is a walk to the building we actually were located in. Pool facilities also differed from photos online. Overall, nothing special and would not stay here again.

6

Michael

24 de fev. de 2025

·

A estadia foi de 2 noites

The guy who met us was super friendly and welcoming Location is really and the apartment is spacious with great views However- the place was very poorly cleaned. And we actually did the bathrooms ourselves. Also the WiFi did not work. We took as a sign to be offline but … you know.

The guy who met us was super friendly and welcoming Location is really and the apartment is spacious with great views However- the place was very poorly cleaned. And we actually did the bathrooms ourselves. Also the WiFi did not work. We took as a sign to be offline but … you know.

6

Shawn

18 de jan. de 2023

·

A estadia foi de 19.375 noites

The ACD apartments are in a good location in Docklands, and are in the free tram zone. The closest tram stop is 3 minutes walk away. This makes central Melbourne, Southbank and the Australian Open tennis venues all very accessible. The apartments are also located close to a Woolworths (5 minutes walk) and restaurants in Docklands. The apartment itself is spacious and quiet (at least it was during our stay) and has lovely views over Docklands. The kitchen was mostly adequately stocked with cutlery etc but was lacking some basics such as a bread knife and peeler. The air conditioning worked well. Whilst the apartment had been surface cleaned, it needed a serious spring clean - some of the doors were pretty grubby and there was a cigarette lying on the (pretty threadbare) carpet. One couch and one bed in particular were also pretty uncomfortable - the springs of tge mattress could be felt through the top sheet. A mattress topper would at least partially address this in the short term. The TV also didn't seem to work well - we couldn't get free-to-air channels although Foxtel was easy to access. This could have been easily solved with a guide of how to use the TV and replacing batteries in the remote controls. All in all, despite the great views, location and size, an accumulation of small issues would make us think twice about staying in this particular apartment again.

The ACD apartments are in a good location in Docklands, and are in the free tram zone. The closest tram stop is 3 minutes walk away. This makes central Melbourne, Southbank and the Australian Open tennis venues all very accessible. The apartments are also located close to a Woolworths (5 minutes walk) and restaurants in Docklands. The apartment itself is spacious and quiet (at least it was during our stay) and has lovely views over Docklands. The kitchen was mostly adequately stocked with cutlery etc but was lacking some basics such as a bread knife and peeler. The air conditioning worked well. Whilst the apartment had been surface cleaned, it needed a serious spring clean - some of the doors were pretty grubby and there was a cigarette lying on the (pretty threadbare) carpet. One couch and one bed in particular were also pretty uncomfortable - the springs of tge mattress could be felt through the top sheet. A mattress topper would at least partially address this in the short term. The TV also didn't seem to work well - we couldn't get free-to-air channels although Foxtel was easy to access. This could have been easily solved with a guide of how to use the TV and replacing batteries in the remote controls. All in all, despite the great views, location and size, an accumulation of small issues would make us think twice about staying in this particular apartment again.

10

Jordan

18 de jul. de 2023

·

A estadia foi de 1 noite

We stayed in a 3 bed apartment. It was clean, spacious and in a good location, with views over the Docklands. A number of restaurants nearby. It was priced really well compared to other larger accommodations in the city.

We stayed in a 3 bed apartment. It was clean, spacious and in a good location, with views over the Docklands. A number of restaurants nearby. It was priced really well compared to other larger accommodations in the city.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é frequentemente simpática e prestativa, com check-ins tranquilos e flexibilidade, como check-in antecipado ou assistência com estacionamento. Alguns hóspedes relataram comunicação lenta ou sem resposta, inclusões não cumpridas e resolução insatisfatória de problemas.

Avaliações dos hóspedes relacionadas

6

Osama

1 de out. de 2025

·

A estadia foi de 1 noite

Would I stay there again? Probably not. I absolutely hate posting feedback. Although the property in general is clean, the floor was dirty, definitely hasn't been mopped for a while. The outdoor furniture hasn't been cleaned for sometime too. Keep in mind that this room is managed through an office in a separate building, so, you most try and find a park to check in before you're given a map to the actual property. Finally, the booking said a free bottle of wine, which we've never received. On the positive side, the beds are comfortable, the location is great for those who wish to be close to the district Docklands and the views are fantastic throughout.

Would I stay there again? Probably not. I absolutely hate posting feedback. Although the property in general is clean, the floor was dirty, definitely hasn't been mopped for a while. The outdoor furniture hasn't been cleaned for sometime too. Keep in mind that this room is managed through an office in a separate building, so, you most try and find a park to check in before you're given a map to the actual property. Finally, the booking said a free bottle of wine, which we've never received. On the positive side, the beds are comfortable, the location is great for those who wish to be close to the district Docklands and the views are fantastic throughout.

6

Karen

17 de jan. de 2024

·

A estadia foi de 5 noites

Apartment had broken furniture with some items in disrepair or very worn out. Wasn't as clean as it should be. Lock/latch in bathroom was faulty causing me to be locked in and took two hours to rectify. I missed a funeral due to the situation which was very upsetting. When I sent an email asking for a refund due to the inconvenience and anxiety I experienced I was offered a very small amount in the form of a credit. I have sent two follow up emails which have gone unanswered. Very poor customer service.

Apartment had broken furniture with some items in disrepair or very worn out. Wasn't as clean as it should be. Lock/latch in bathroom was faulty causing me to be locked in and took two hours to rectify. I missed a funeral due to the situation which was very upsetting. When I sent an email asking for a refund due to the inconvenience and anxiety I experienced I was offered a very small amount in the form of a credit. I have sent two follow up emails which have gone unanswered. Very poor customer service.

4

jessica

12 de nov. de 2023

·

A estadia foi de 2 noites

Emailed that I wanted car parking until 6pm and they replied that we had free of charge parking. When we arrived they informed us we couldn't park as long as needed and they just replied to the email without reading it communication really needs improvement

Emailed that I wanted car parking until 6pm and they replied that we had free of charge parking. When we arrived they informed us we couldn't park as long as needed and they just replied to the email without reading it communication really needs improvement

10

James

16 de jul. de 2025

·

A estadia foi de 2 noites

Excellent location and view. Family trip to Docklands for the footy. Communication was great and the hotel representative went above and beyond allowing us to leave our car in the car park past checkout. Recommend for location and customer service. Will be back again.

Excellent location and view. Family trip to Docklands for the footy. Communication was great and the hotel representative went above and beyond allowing us to leave our car in the car park past checkout. Recommend for location and customer service. Will be back again.

10

Wai Kei

12 de jul. de 2024

·

A estadia foi de 1 noite

Very helpful staff, amazing check in experience (we allow to early check in)

Very helpful staff, amazing check in experience (we allow to early check in)

4

Simon

28 de mar. de 2023

·

A estadia foi de 4 noites

Emailed to ask if my friend could check in earlier than me - didn't get a response. Phoned several times over the course of the next few days - went to voicemail asking to email every time. Sent another email - finally got a response. Did not receive bottle of wine on entry. Had to pay for parking when it was supposed to be free. Was supposed to be 2 x twin beds in one of the rooms - it wasn't. So one of my mates had to sleep on the couch. Glasses were dirty with residue. Kitchen utensils had food remnants. Chopping board in draw still had mouldy gross cheese on it. Oven buttons jammed. Light switches jammed. Such a shame because it was the perfect size and location for us. Just ruined by grossness and poor service.

Emailed to ask if my friend could check in earlier than me - didn't get a response. Phoned several times over the course of the next few days - went to voicemail asking to email every time. Sent another email - finally got a response. Did not receive bottle of wine on entry. Had to pay for parking when it was supposed to be free. Was supposed to be 2 x twin beds in one of the rooms - it wasn't. So one of my mates had to sleep on the couch. Glasses were dirty with residue. Kitchen utensils had food remnants. Chopping board in draw still had mouldy gross cheese on it. Oven buttons jammed. Light switches jammed. Such a shame because it was the perfect size and location for us. Just ruined by grossness and poor service.

10

Cindy

4 de fev. de 2023

·

A estadia foi de 4 noites

We wanted to use the indoor pool and gym but the security told us that we needed an orientation to use them. We were only staying for 4 days so we didn't care for the hassle and decided not to use use them, even though it is advertised in the amenities for the place. We liked that the area is clean, safe, and quiet. There were a lot of places to eat and shop nearby. You can pretty much walk everywhere. The room was clean and the kitchen had a the basic necessities if you wanted to make dinner yourself. We didn't like that there weren't any basic instructions on how to use some of the appliances. We have different kinds/brands of appliances where we are from. It would be nice to have some general instructions on how to use the washer/dryer, oven and dishwasher. The remote for the TV was not working. Also, could you please put more than one trash can in the place? Perhaps one more in the bathroom. These are minute things and they're not all that bad really but it would make staying there a great improvement. Other than that, we had a wonderful time. We didn't get the name of the man who checked us in but he was very pleasant and friendly. He gave us clear instructions on how to access the apartment. We would surely stay at this place again.

We wanted to use the indoor pool and gym but the security told us that we needed an orientation to use them. We were only staying for 4 days so we didn't care for the hassle and decided not to use use them, even though it is advertised in the amenities for the place. We liked that the area is clean, safe, and quiet. There were a lot of places to eat and shop nearby. You can pretty much walk everywhere. The room was clean and the kitchen had a the basic necessities if you wanted to make dinner yourself. We didn't like that there weren't any basic instructions on how to use some of the appliances. We have different kinds/brands of appliances where we are from. It would be nice to have some general instructions on how to use the washer/dryer, oven and dishwasher. The remote for the TV was not working. Also, could you please put more than one trash can in the place? Perhaps one more in the bathroom. These are minute things and they're not all that bad really but it would make staying there a great improvement. Other than that, we had a wonderful time. We didn't get the name of the man who checked us in but he was very pleasant and friendly. He gave us clear instructions on how to access the apartment. We would surely stay at this place again.

8

michelle

2 de fev. de 2024

·

A estadia foi de 1 noite

Lovely clean easy check in and check out staff friendly and helpful beautiful veow

Lovely clean easy check in and check out staff friendly and helpful beautiful veow

6

Amy

23 de mar. de 2024

·

A estadia foi de 1 noite

Property managers & staff were incredible, for my last min booking. Apartment view over Docklands was incredible an not what I expected. Only downside (coming from a cleaner myself) was door was tricky to lock and apartment could use a deep Clean just to removing the marks on walls from previous guests and little things that needed some attention BUT overall nice place, stunning view and incredible staff. Will defiantly be booking again. With gratitude Amy

Property managers & staff were incredible, for my last min booking. Apartment view over Docklands was incredible an not what I expected. Only downside (coming from a cleaner myself) was door was tricky to lock and apartment could use a deep Clean just to removing the marks on walls from previous guests and little things that needed some attention BUT overall nice place, stunning view and incredible staff. Will defiantly be booking again. With gratitude Amy

10

Bianca

25 de jan. de 2023

·

A estadia foi de 19.372 noites

Was a great stay. Huge apartment. Space for everyone. The staff member on the reception was a great bloke. He was super helpful and attended our room straight away when we had a key issue. Was a great location, short walk to the free tram and docklands shopping district. Parking next door was only $20 per night. Thanks ACD, great stay.

Was a great stay. Huge apartment. Space for everyone. The staff member on the reception was a great bloke. He was super helpful and attended our room straight away when we had a key issue. Was a great location, short walk to the free tram and docklands shopping district. Parking next door was only $20 per night. Thanks ACD, great stay.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Excelente localização em Docklands, perto de paragens de eléctrico gratuitas, Estádio Marvel, supermercados, lojas e restaurantes, com fácil acesso ao CBD e atrações. Acessível a pé e conveniente para famílias e eventos.

Avaliações dos hóspedes relacionadas

10

Diane

10 de out. de 2025

·

A estadia foi de 7 noites

Really was a great stay Excellent location and easy to get food and meals and train

Really was a great stay Excellent location and easy to get food and meals and train

10

Damien

30 de abr. de 2023

·

A estadia foi de 2 noites

Perfect location close to trams and shopping precinct. Apartment was big enough that you didn’t feel like you were on top of each other and the couch was comfy would definitely stay here again.

Perfect location close to trams and shopping precinct. Apartment was big enough that you didn’t feel like you were on top of each other and the couch was comfy would definitely stay here again.

8

Chloe

30 de set. de 2025

·

A estadia foi de 1 noite

Perfect location and view for a relaxing night away with the kids. IGA located underneath, and beautiful restaurants for dinner

Perfect location and view for a relaxing night away with the kids. IGA located underneath, and beautiful restaurants for dinner

8

Ryan

5 de mar. de 2024

·

A estadia foi de 1 noite

Good location close to everything in the docklands. Our hotel room was large which was good for family with 2 kids.

Good location close to everything in the docklands. Our hotel room was large which was good for family with 2 kids.

10

James

16 de jul. de 2025

·

A estadia foi de 2 noites

Excellent location and view. Family trip to Docklands for the footy. Communication was great and the hotel representative went above and beyond allowing us to leave our car in the car park past checkout. Recommend for location and customer service. Will be back again.

Excellent location and view. Family trip to Docklands for the footy. Communication was great and the hotel representative went above and beyond allowing us to leave our car in the car park past checkout. Recommend for location and customer service. Will be back again.

6

Shawn

18 de jan. de 2023

·

A estadia foi de 19.375 noites

The ACD apartments are in a good location in Docklands, and are in the free tram zone. The closest tram stop is 3 minutes walk away. This makes central Melbourne, Southbank and the Australian Open tennis venues all very accessible. The apartments are also located close to a Woolworths (5 minutes walk) and restaurants in Docklands. The apartment itself is spacious and quiet (at least it was during our stay) and has lovely views over Docklands. The kitchen was mostly adequately stocked with cutlery etc but was lacking some basics such as a bread knife and peeler. The air conditioning worked well. Whilst the apartment had been surface cleaned, it needed a serious spring clean - some of the doors were pretty grubby and there was a cigarette lying on the (pretty threadbare) carpet. One couch and one bed in particular were also pretty uncomfortable - the springs of tge mattress could be felt through the top sheet. A mattress topper would at least partially address this in the short term. The TV also didn't seem to work well - we couldn't get free-to-air channels although Foxtel was easy to access. This could have been easily solved with a guide of how to use the TV and replacing batteries in the remote controls. All in all, despite the great views, location and size, an accumulation of small issues would make us think twice about staying in this particular apartment again.

The ACD apartments are in a good location in Docklands, and are in the free tram zone. The closest tram stop is 3 minutes walk away. This makes central Melbourne, Southbank and the Australian Open tennis venues all very accessible. The apartments are also located close to a Woolworths (5 minutes walk) and restaurants in Docklands. The apartment itself is spacious and quiet (at least it was during our stay) and has lovely views over Docklands. The kitchen was mostly adequately stocked with cutlery etc but was lacking some basics such as a bread knife and peeler. The air conditioning worked well. Whilst the apartment had been surface cleaned, it needed a serious spring clean - some of the doors were pretty grubby and there was a cigarette lying on the (pretty threadbare) carpet. One couch and one bed in particular were also pretty uncomfortable - the springs of tge mattress could be felt through the top sheet. A mattress topper would at least partially address this in the short term. The TV also didn't seem to work well - we couldn't get free-to-air channels although Foxtel was easy to access. This could have been easily solved with a guide of how to use the TV and replacing batteries in the remote controls. All in all, despite the great views, location and size, an accumulation of small issues would make us think twice about staying in this particular apartment again.

10

Amy

17 de jan. de 2023

·

A estadia foi de 19.373 noites

ACD Apartments were fantastic and well suited for our family's needs. Awesome location will definitely stay there again.

ACD Apartments were fantastic and well suited for our family's needs. Awesome location will definitely stay there again.

6

Bianca

14 de jul. de 2025

·

A estadia foi de 2 noites

It was good for the location to what we wanted and it served its purpose. Close to lots of restaurants and cafes. Tram was a short walk and cannot fault the location. We were looking at the water which was awesome

It was good for the location to what we wanted and it served its purpose. Close to lots of restaurants and cafes. Tram was a short walk and cannot fault the location. We were looking at the water which was awesome

8

Mary

12 de dez. de 2024

·

A estadia foi de 1 noite

Great location, friendly staff, reasonable pricing. Excellent public transport and walkability.

Great location, friendly staff, reasonable pricing. Excellent public transport and walkability.

8

Adrian

9 de out. de 2025

·

A estadia foi de 1 noite

Well appointed apartment in a great location. Parking in the same building was very handy.

Well appointed apartment in a great location. Parking in the same building was very handy.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

Informações insuficientes nas avaliações.

Avaliações dos hóspedes relacionadas

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Diane

10 de out. de 2025

·

A estadia foi de 7 noites

Really was a great stay Excellent location and easy to get food and meals and train

Really was a great stay Excellent location and easy to get food and meals and train

8

Adrian

9 de out. de 2025

·

A estadia foi de 1 noite

Well appointed apartment in a great location. Parking in the same building was very handy.

Well appointed apartment in a great location. Parking in the same building was very handy.

6

Osama

1 de out. de 2025

·

A estadia foi de 1 noite

Would I stay there again? Probably not. I absolutely hate posting feedback. Although the property in general is clean, the floor was dirty, definitely hasn't been mopped for a while. The outdoor furniture hasn't been cleaned for sometime too. Keep in mind that this room is managed through an office in a separate building, so, you most try and find a park to check in before you're given a map to the actual property. Finally, the booking said a free bottle of wine, which we've never received. On the positive side, the beds are comfortable, the location is great for those who wish to be close to the district Docklands and the views are fantastic throughout.

Would I stay there again? Probably not. I absolutely hate posting feedback. Although the property in general is clean, the floor was dirty, definitely hasn't been mopped for a while. The outdoor furniture hasn't been cleaned for sometime too. Keep in mind that this room is managed through an office in a separate building, so, you most try and find a park to check in before you're given a map to the actual property. Finally, the booking said a free bottle of wine, which we've never received. On the positive side, the beds are comfortable, the location is great for those who wish to be close to the district Docklands and the views are fantastic throughout.

8

Chloe

30 de set. de 2025

·

A estadia foi de 1 noite

Perfect location and view for a relaxing night away with the kids. IGA located underneath, and beautiful restaurants for dinner

Perfect location and view for a relaxing night away with the kids. IGA located underneath, and beautiful restaurants for dinner

10

Norbert

30 de set. de 2025

·

A estadia foi de 3 noites

great place,beautiful view

great place,beautiful view

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 14:00 a 23:00

Antes das 10:00

Caução

AUD 500 per accommodation on arrival.

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

A receção está aberta diariamente das 10:00 às 18:00. Contacte o alojamento pelo menos 24 horas antes da chegada para organizar o check-in, através dos dados que constam na sua confirmação de reserva. Os clientes deverão contactar o alojamento com antecedência para receber instruções para o check-in. A receção conta com funcionários apenas durante um certo horário.O cartão de crédito usado para efetuar a reserva deve ser apresentado pelo titular no check-in, juntamente com um documento de identificação com fotografia correspondente. Outros métodos de pagamento devem ser coordenados com o alojamentos antes da chegada. Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática. Os clientes que tencionarem chegar fora do horário normal do registo de entrada deverão contactar com antecedência o estabelecimento para combinar o registo de entrada.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Terá de pagar a seguinte caução totalmente reembolsável.

Deposit: AUD 500 per stay

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
Este alojamento aceita cartões de crédito e cartões de débito; não se aceita numerário
Este alojamento reserva-se o direito de efetuar uma pré-autorização do cartão de crédito do cliente antes da chegada.
O anfitrião não nos informou sobre a existência de um detetor de monóxido de carbono no alojamento; considere a possibilidade de trazer um detetor portátil consigo na viagem.
O anfitrião informou-nos de que o alojamento dispõe de um detetor de fumo
O alojamento dispõe dos seguintes elementos de segurança: extintor
Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
Este alojamento é limpo por profissionais
Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.

De acordo com a política deste alojamento, serão recusadas certas reservas que tenham em vista a realização de eventos ou festas para grupos, incluindo despedidas de solteiro.
O alojamento permite a estadia grátis de 1 criança com idade igual ou inferior a 2 anos, desde que ocupe o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.

O estacionamento está sujeito a restrições de altura dos veículos.

O alojamento é limpo por profissionais.
O alojamento disponibiliza check-in sem contacto e check-out sem contacto.

Tarifa de estacionamento: 20 AUD por noite (entradas e saídas ilimitadas)
Berço: 15 AUD por dia
Cama desdobrável: 50.0 AUD por dia
Os pagamentos efetuados com cartão de crédito estão sujeitos a uma sobretaxa.

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.