Grand Hotel Cape May

La persona que me atendió que nos hizo el primer check in (una persona afroamericana bien flaquita, no recuerdo su nombre) ni nos saludó, nos atendió de mala gana y estábamos haciendo fila y atendió a otros primero, y cuando nos atendió fue con mala predisposición y ni siguiera nos dio las pulseras para la piscina, se las tuve que pedir yo. Luego la otra señora que nos atendió cuando pedimos cambiar de habitación sí fue amable

Did not eat there

The Grand Hotels was truly grand. It is an older property but it has been well maintained. Our room was spacious, very clean and had an oceanview. The front desk were professional, very helpful and all around pleasant to deal with. We will definitely stay there agsin.

Room was clean but a little tired. Breakfast wasn’t so good, service or food.

When we arrived the air conditioner did not work., it was 75 degrees in room. We had maintenance come the following morning. It was really hot during night because air conditioner did not work when your out of room. Then on Saturday we needed the heat because it was 54 degrees outside, that did not work.