Hai Yen Family Hotel

Age Requirements
Minimum age to check in is 18 years old

Pets
Pets not allowed;

Front Desk Services
At check-in, guests must provide a negative COVID-19 test result; The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 24 hours prior to check-in. ; To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 24 hours prior to check-in. Information provided by the property may be translated using automated translation tools.

Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;

Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; No cribs (infant beds) availableNo rollaway/extra beds available

Dining
For lunch or dinner, stop by Hai Yen, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.Fee for cooked-to-order breakfast: approximately VND 120000 per person;