Name: The Hillside Hotel
Address: 19105 Keep Tryst Road, Knoxville, Maryland, United States of America, Knoxville, Maryland, United States of America
Rating: 6.43

Guest reviews

6.4

Pleasant

Based on 445 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Across reviews of The Hillside Hotel, guests frequently highlight the convenient location near Harpers Ferry and low prices, but report recurring problems with cleanliness, dated rooms, broken fixtures, and unreliable utilities such as heat, hot water, and Wi-Fi.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Scott

3 weeks ago

·

Stayed 1 night

I arrived worn out after 11pm. I was chargeg $20 more than quoted and the door lock did not work. The light turned green when it was swiped but did not open the door. When I went to the car to get my things twice, each time the receptionist had to use a key to open it In the morning when I went to eat (a very disgusting breakfast) I was made to wait 15 minutes for someone to open the door. When I returned home I called to complain about the price and additional aggravation of the door I was given a 10% refund. THE PRICE WAS THE SAME AS I HAD BEEN TOLD WHEN I CHECKED IN. APPARENTLY, THEY DIDNT THINK ME SPENDING AN EXTRA HALF HOUR AT THE FRONT DESK WAS WORTH ANYTHING! DO NOT STAY HERE.

2

John

Apr 27, 2026

·

Stayed 1 night

When I checked in the attendant asked me to look at the room to see if it was OK. Bad sign .. the ceiling had mold that was sprayed over it. When I turned the heater on a borderline infestation of stink bugs came out from the curtains. The was also stained and worn furniture and the beds were hard as hell.

4

Bobby

Mar 24, 2026

·

Stayed 5 nights

Stink Bugs in the room

6

lisa

Feb 16, 2026

·

Stayed 3 nights

Hotel is under new ownership. Owners seem nice but the hotel needs a lot of updating. It was clean, but a fresh coat of paint, replacing doors, and possibly a new mattress would make the stay better, not just a mattress pad. There is no complimentary breakfast due to “covid restrictions”. Heat/AC system was struggling. Close to every thing we wanted to do in the area.

2

Pamela

Feb 15, 2026

·

Stayed 1 night

The room had a terrible smell and we found visible mold on the ceiling. We could not stay there because I have mold illness.

19105 Keep Tryst Road, Knoxville, Maryland, United States of America

Location

Located in Knoxville, The Hillside Hotel is within a 10-minute drive of Maryland Heights and Appalachian Trail Conservancy Headquarters. This motel is 3.6 mi (5.8 km) from Harpers Ferry National Historical Park and 3.7 mi (5.9 km) from John Brown Wax Museum.

Potomac River(0.6 miles)

Chesapeake and Ohio Canal(0.6 miles)

South Mountain State Park(1.6 miles)

Shenandoah River(1.8 miles)

Lockhouse 33(1.9 miles)

John Brown's Fort(2.1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Sun, Jul 12

Mon, Jul 13

From 14:00 to 23:30

Before 11:00

Good to know

Additional policies and info about this property.

FAQs

Yes, free self-parking is available on-site.

Check-in is from 14:00 to 23:30, and check-out is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The hotel is located in Knoxville, within a 10-minute drive of Maryland Heights and Appalachian Trail Conservancy Headquarters. It is 3.6 miles from Harpers Ferry National Historical Park and 3.7 miles from John Brown Wax Museum.

Children are allowed at the property, but the minimum age for children to stay for free is not specified.

The Hillside Hotel

Amenities

Property description

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