Home2 Suites by Hilton Denver West - Federal Center, CO

Power and internet were both down when I arrived. I had no choice but to immediately get a room at a nearby hotel. I am quite frustrated at getting nowhere in my pursuit of a refund. It’s been 20 hours since I arrived at the hotel front desk where the computers didn’t work.

Staff were great, room was clean and well stocked.

Thought the breakfast menu was a little limited

When we first walked in the front desk person was unfriendly and dismissive. We ignored it as maybe it had nothing to do with us. Enjoyed the stay 😃 The bed sheet was thin, I turned the heat on and this helped. The breakfast was the best part, lots of options and kept well. Swimming pool was fun and kept clean. The parking was convenient, plenty of spaces and safe.

Staff was great, breakfast was convenient, seating areas were clean...no television in the rooms. Was told upfront about it on day one and was told it would be fixed next day. It was not. No television for the entire stay. Could not log into the wifi to log into apps either. Television in the lobby worked great though for the staff.