Hampton Inn & Suites Albany At Albany Mall
Eiendomsbeskrivelse
Benytt deg av rekreasjonsfasiliteter som et utendørsbasseng og et treningssenter. Dette hotellet har dessuten wi-fi (inkludert), et spillrom og peis i lobbyen.
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From
147 USD
/natt
Gjesteomtaler
9.1
Supert
basert på 293 verifiserte omtaler
Fasiliteter
9.1
Renhold
9.3
Rom
9.3
Service
9.2
Beliggenhet
9.1
Servering
9.1
Hvem bor her?
2
Alicia
for 4 uker siden
·
Overnattet 1 natt
Dear Customer Service, I am writing to express my disappointment regarding a serious issue with my recent hotel reservation. I booked my hotel through Hotels.com and received both a confirmation number and itinerary for my stay. Prior to arrival, I called the hotel to inform them that I would be checking in late. During that call, I was told they could not locate my reservation and was advised to contact Hotels.com. I immediately contacted Hotels.com and was assured that my reservation was active and that I would have no issues checking in upon arrival. Unfortunately, after driving seven hours to attend a graduation and arriving with my elderly grandmother, I was informed that I could not check in because my room had already been sold to another guest. Despite having a confirmed reservation and receiving reassurances from Hotels.com, I was left without accommodations after a long trip. This situation caused significant inconvenience, stress, and frustration, especially given that I was traveling with an elderly family member and attending an important event. I relied on the confirmation provided and expected my reservation to be honored. I would appreciate an explanation of how this occurred and request appropriate compensation for the inconvenience and hardship caused by this experience. I look forward to your prompt response.
Dear Customer Service, I am writing to express my disappointment regarding a serious issue with my recent hotel reservation. I booked my hotel through Hotels.com and received both a confirmation number and itinerary for my stay. Prior to arrival, I called the hotel to inform them that I would be checking in late. During that call, I was told they could not locate my reservation and was advised to contact Hotels.com. I immediately contacted Hotels.com and was assured that my reservation was active and that I would have no issues checking in upon arrival. Unfortunately, after driving seven hours to attend a graduation and arriving with my elderly grandmother, I was informed that I could not check in because my room had already been sold to another guest. Despite having a confirmed reservation and receiving reassurances from Hotels.com, I was left without accommodations after a long trip. This situation caused significant inconvenience, stress, and frustration, especially given that I was traveling with an elderly family member and attending an important event. I relied on the confirmation provided and expected my reservation to be honored. I would appreciate an explanation of how this occurred and request appropriate compensation for the inconvenience and hardship caused by this experience. I look forward to your prompt response.
8
Harold
14. mai 2026
·
Overnattet 2 netter
Clean room , could have better pillows, staff was excellent and a good breakfast bar
Clean room , could have better pillows, staff was excellent and a good breakfast bar
10
Gerrick
14. apr. 2026
·
Overnattet 2 netter
Clean, staff doesn’t communicate much with residents
Clean, staff doesn’t communicate much with residents
10
Emory
12. apr. 2026
·
Overnattet 1 natt
Excellent… clean and staff was gracious
Excellent… clean and staff was gracious
10
Jonny
11. apr. 2026
·
Overnattet 2 netter
Excellent
Excellent
2628 Dawson Road, Georgia, USA
Beliggenhet
I Albany ligger Hampton Inn & Suites Albany At Albany Mall plassert i landlige omgivelser og kun 5 minutter å kjøre fra både Albany Square og Albany Crossroads. Dette hotellet ligger 2,5 mi (4 km) unna Ken Gardens Park og 3,1 mi (5 km) unna Albany Museum of Art (kunstmuseum).
Albany Square(0.3 miles)
Albany Crossroads(2.6 miles)
Ken Gardens Park(2.9 miles)
Albany Museum of Art (kunstmuseum)(3.1 miles)
Phoebe Putney Memorial Hospital(3.4 miles)
Theatre Albany(4.7 miles)
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