Luxury Inn

The rooms were clean, and quiet, staff was professional but a little edgy and I assumed this was a defense mechanism. After my first encounter they lightened up but what I didn't like is that they made me wait during check out to see if the room was in good shape. I assumed that because I had a prepaid credit card on file that this was the case so I understood. If anything they could've denied my credit card via Chime bank even though I paid through Expedia via Paypal so I'm pretty glad that they accommodated. The rooms are a little outdated style-wise but what do you expect from the cheapest room with a king mattress in town on a Friday? The laundry room was super hot! Like a sweat room and this is where the Ice machine is located. All in all if I'm ever in a budget situation again in Albuquerque, then I would stay here asap.

I was expecting this stay to be horrible due to location, I was wrong. There is alot of homeless people outside of the parking lot and some drugs. From what i noticed, it never came onto the propeety. Room was fairly nice and everything worked the way it was suppossed to. Management/staff worked with me to get me a room that would work for me, which was greatly appreciated. Only negative i saw was that there was a lot of trash in the parking lot but Im fairly certain there is only so much that they could do aboit it.

There were simple things that could be fixed at no cost. Paint fixes where tv's had been mounted but no longer there never got painted. No working ice machine or pool. Didn't stick around for free breakfast.

For the price they charge for the room furniture was dirty. TV no cable said there would be breakfast served and when we went down, there was coffee and a basket with three oranges in it that is not breakfast. The area can be very unsafe. Lots of homeless.

Good location if you are attending events at fairgrounds, not real clean

Clean room, front desk was very friendly. I would stay again.

The room was old nasty falling apart the toilet was miss the top lid. It was a room you rent to a crack head not a family.

The hotel was a nice place. Clean room

Our room didn't have a working lock on the door and we felt unsafe, so we requested a refund. The hotel staff were very understanding and kind to us. Since we booked through Expedia the manager could not refund us so I contacted Expedia and they processed it for us.

This place, was the absolute worst that I have ever stayed at. My girlfriend was literally terrified. As soon as we got on premises we were driving around because we found one parking people a guy jumped out which really startled us, this is a bad side of town but this is the last rooom in town. This guy was oh really bad a person, he was very disrespectful to my friend, he was super shovenistic . Disappeared to install both of our intelligence, men explaining everything to my friend and posturing the entire time. The other two guys in the lobby or the other workers weren't any better, this guy gave me a really hard time and insulted our intelligences. When I went to the restroom these guys closed the door on my girlfriend and she was absolutely mortified. I'm going to figure out how to press charges, anyone of my Cardnales should show up and protest these bad people. . Once I came out they spread out like flies and pretended they weren't threaten any of my girlfriend with posture. The room was a f****** dump looks like I haven't been cleaned ages, Iit smelled like an ashtray, the screen was lacking from the window, the air conditioner did not work, there were bugs all over it was simply unacceptable, we should have just slept in our car.

Check in was horrible. The guy didn't speak English, he had to wake up another guy to register me. Waited 10 minutes for the other guy to show up. R9om was in unsatisfactory condition. Holes in the wall, painted over. Graffiti on the bathroom walls and light cover. Lock broken.

Holes in the sheets. Deadbolt broken. Useless blackout curtains with gaps at the top. I've convinced myself the stains on the wall are hair dye. Not pictured- horrible grout job and a random screw in the shower wall. Loose threshold between bathroom and sink, and it's sharp. Sheets worn out, elastic doesn't hold them on. Outlets in the lamps only work with lamps on. Surrounding area- homeless everywhere and an encampment in the lot next door. Bars on the windows of the office and a locked door when I was trying to check in.

This hotel is very bad, rooms are very dirty and plumbing issues. They listed as free breakfast but only 2 banana and 2 orange was there in the breakfast place that too in 7 am. Very worst service not recommended to anyone to stay.

Very bad rooms

The rooms were clean, and quiet, staff was professional but a little edgy and I assumed this was a defense mechanism. After my first encounter they lightened up but what I didn't like is that they made me wait during check out to see if the room was in good shape. I assumed that because I had a prepaid credit card on file that this was the case so I understood. If anything they could've denied my credit card via Chime bank even though I paid through Expedia via Paypal so I'm pretty glad that they accommodated. The rooms are a little outdated style-wise but what do you expect from the cheapest room with a king mattress in town on a Friday? The laundry room was super hot! Like a sweat room and this is where the Ice machine is located. All in all if I'm ever in a budget situation again in Albuquerque, then I would stay here asap.

Room was clean. Was quiet. My only issue was with the t v. Half the channels were frozen, and about 1/4 didn't work at all.

The air conditioning was good, especially being in the Southwest that time of the year.

I was expecting this stay to be horrible due to location, I was wrong. There is alot of homeless people outside of the parking lot and some drugs. From what i noticed, it never came onto the propeety. Room was fairly nice and everything worked the way it was suppossed to. Management/staff worked with me to get me a room that would work for me, which was greatly appreciated. Only negative i saw was that there was a lot of trash in the parking lot but Im fairly certain there is only so much that they could do aboit it.

It was comfy

Friendly and courteous staff. No microwave or refrigerator in room (microwave provided later. Refrigerator declined)

It was very comfortable and convenient

Speedy check-in and friendly staff

there was only the lock secure to lock the door, also when arrive it was a guy with a bit pit bull that tried to attack us, the guy could barely hold the dog and my son got really scared, actually we had to rush to get in the room, I didn't know this was a pet friendly hotel, also that dog keep barking all night and a small one joined and could not catch sleep at all, also something happens to explode or I don't know but I believe it was a fire gun, no extractor for the wc, no shower head, just the tube to shower, also this hotel is located near or in the "war zone" of albuquerque, I didn't know that until was there, a lot of homeless people and drug dealers all around, never stay again at this property or near this area, don't recommend it all!!!! stay away also, at the check out I was told they didn't charge me for the stay and asked me to hand them my credit card to charge me again, and I have to show them the charge on my bank app so they let me go!!! awful service!!!

Nice staff. Very efficient. Friendly.

Around 9:30 in the evening the manager started banging on my door accusing me of canceling my reservation and treating to kick me out. I had no idea what he was talking about and eventually he realized his mistake but I never even reached an apology.

Was threatened by the staff that they were calling the cops on us

Expedia said with Breakfast and there wasn’t any Breakfast available the owners were difficult to work with. It’s not a Luxury to stay at the Luxury Inn

Dry friendly and efficient staff.

Location is not good. Had difficulty checking in.

Check in was horrible. The guy didn't speak English, he had to wake up another guy to register me. Waited 10 minutes for the other guy to show up. R9om was in unsatisfactory condition. Holes in the wall, painted over. Graffiti on the bathroom walls and light cover. Lock broken.

They were very unpleasant at check in wanted to make copies of my credit card and drivers license seemed very fishy

there was only the lock secure to lock the door, also when arrive it was a guy with a bit pit bull that tried to attack us, the guy could barely hold the dog and my son got really scared, actually we had to rush to get in the room, I didn't know this was a pet friendly hotel, also that dog keep barking all night and a small one joined and could not catch sleep at all, also something happens to explode or I don't know but I believe it was a fire gun, no extractor for the wc, no shower head, just the tube to shower, also this hotel is located near or in the "war zone" of albuquerque, I didn't know that until was there, a lot of homeless people and drug dealers all around, never stay again at this property or near this area, don't recommend it all!!!! stay away also, at the check out I was told they didn't charge me for the stay and asked me to hand them my credit card to charge me again, and I have to show them the charge on my bank app so they let me go!!! awful service!!!

Good location if you are attending events at fairgrounds, not real clean

I refused to check into this hotel because it wasn’t such an unsafe neighborhood. I demand a refund. Do not charge me for this room. Please call me.

Courteous staff. Bad neighborhood but very decent price for one night stay

It was OK. Close towhere we wanted to be.

This place, was the absolute worst that I have ever stayed at. My girlfriend was literally terrified. As soon as we got on premises we were driving around because we found one parking people a guy jumped out which really startled us, this is a bad side of town but this is the last rooom in town. This guy was oh really bad a person, he was very disrespectful to my friend, he was super shovenistic . Disappeared to install both of our intelligence, men explaining everything to my friend and posturing the entire time. The other two guys in the lobby or the other workers weren't any better, this guy gave me a really hard time and insulted our intelligences. When I went to the restroom these guys closed the door on my girlfriend and she was absolutely mortified. I'm going to figure out how to press charges, anyone of my Cardnales should show up and protest these bad people. . Once I came out they spread out like flies and pretended they weren't threaten any of my girlfriend with posture. The room was a f****** dump looks like I haven't been cleaned ages, Iit smelled like an ashtray, the screen was lacking from the window, the air conditioner did not work, there were bugs all over it was simply unacceptable, we should have just slept in our car.

Clean, comfortable, friendly staff. A bit on the small side but worked for me as a solo. Everything worked. Neighborhood a bit suspect but I felt safe. Immediately across the street from The Downs of Albuquerque race track and casino so convenient for me as I was attending the racetrack.

Location is not good. Had difficulty checking in.

There was a lot of movement and weird people around

This place needs to be thoroughly cleaned and renovated. It’s surrounded with homeless people, which makes it feel unsafe. The location is convenient for Expo NM, but in retrospect I would have preferred to stay further and uber to the fair grounds.

For the price they charge for the room furniture was dirty. TV no cable said there would be breakfast served and when we went down, there was coffee and a basket with three oranges in it that is not breakfast. The area can be very unsafe. Lots of homeless.

Expedia said with Breakfast and there wasn’t any Breakfast available the owners were difficult to work with. It’s not a Luxury to stay at the Luxury Inn

There were simple things that could be fixed at no cost. Paint fixes where tv's had been mounted but no longer there never got painted. No working ice machine or pool. Didn't stick around for free breakfast.

This hotel is very bad, rooms are very dirty and plumbing issues. They listed as free breakfast but only 2 banana and 2 orange was there in the breakfast place that too in 7 am. Very worst service not recommended to anyone to stay.