Hiland Motel

Horrible experience drove all the way to Long Beach just to arrive and not a have a room even though I paid online before hand and I can understand if they over sold by mistake but at least call the guest to let them know especially on valentine day the attendant asked me if I was looking for a room or if I booked online I let him know I already paid online he told me then I don’t have a room because they were over book didn’t even ask me my name nor would he cancel my reservation told me I would have to do it online and there was clearly room avaible he just wanted to over charge another person the guy was completely out of pocket on the way he treated me never have I been spoken to in such a manner by that time I was stranded with no where to go looking for another room and very where else was almost 4 times the amount I had already paid since it was Valentine’s Day around 8pm had no choice but to drive 5 hours all the way back home

When I arrived to check in for my reservation, I was told there were "technical difficulties" and there were no rooms available.

I made a recervation i showed up to the hotel and was told they didnt have my room anymore . I paid for the room and havent reveived my refund. Very disappointed with Expedia ! Expedia is a fraud company☠️☠️☠️

Terrible once we arrive they say they dont have contact with expidia .!! I have to sleep at the airport after oay a uber to go to the motel have to paying back terrible customer service the guy dont even try to help us not recommend expidia have to remove them from the application

There were no towels in our room when we checked in they run sure how many rooms we had if they were paid for