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Hampton Inn & Suites Rochester/Henrietta

181 USD

a notte

Media per settembre

Hampton Inn & Suites Rochester/Henrietta - Image 1

Hampton Inn & Suites Rochester/Henrietta - Camera

Hampton Inn & Suites Rochester/Henrietta - Camera

Hampton Inn & Suites Rochester/Henrietta - Reception

Hampton Inn & Suites Rochester/Henrietta - Piscina

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181 USD

a notte

Media per settembre

Prezzi medi mensili

Presso Hampton Inn & Suites Rochester/Henrietta, il prezzo per notte è in media di 115 USD nel mese più economico (dicembre) e di 189 USD nel mese più caro (giugno), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Hampton Inn & Suites Rochester/Henrietta per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	120 USD
febbraio	122 USD
marzo	148 USD
aprile	143 USD
maggio	177 USD
giugno	189 USD
luglio	157 USD
agosto	182 USD
settembre	181 USD
ottobre	177 USD
novembre	140 USD
dicembre	115 USD

Prezzo più alto: giugno (circa 189 USD)

Prezzo più basso: dicembre (circa 115 USD)

Informazioni su questa struttura

Approfitta dei servizi ricreativi disponibili, che includono una piscina coperta e una palestra aperta giorno e notte. In questo hotel potrai inoltre contare su il Wi-Fi gratuito, una TV nelle aree comuni e l'assistenza per la prenotazione ...

Servizi

Approfitta dei servizi ricreativi disponibili, che includono una piscina coperta e una palestra aperta giorno e notte. In questo hotel potrai inoltre contare su il Wi-Fi gratuito, una TV nelle aree comuni e l'assistenza per la prenotazione di tour e biglietti.

Servizi per le aziende

Potrai usufruire di accesso gratuito a Internet via cavo, una postazione PC e check-in veloce. Un hotel offre 2 sale riunioni disponibili per eventi. Il un parcheggio gratuito è disponibile in loco.

Ristorazione

Hampton Inn & Suites Rochester/Henrietta include uno snack bar. La colazione a buffet viene servita tutti i giorni gratuitamente.

Camere

Rilassati in una delle 126 camere con aria condizionata della struttura, complete di frigorifero e TV a schermo piatto. La connessione Internet inclusa, wireless e via cavo, ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera è dotato di set di cortesia gratuiti e asciugacapelli. I comfort includono scrivanie, quotidiani gratuiti nei giorni feriali e telefoni con chiamate urbane gratuite.

Posizione

Alloggiando presso Hampton Inn & Suites Rochester/Henrietta, una struttura in una zona commerciale di Rochester, puoi metterti al volante ed essere in 3 minuti a Rochester Institute of Technology (università) e in 7 minuti a Università di Rochester. Questo hotel si trova a 8,4 km da The Strong National Museum of Play e 23,9 km da Lago Ontario.

Nelle vicinanze

Marketplace Mall(0.8 miglia)
Monroe Community College(0.8 miglia)
Tim Hortons Iceplex(1.4 miglia)
Cinemark Movies 10(1.9 miglia)
Rochester Institute of Technology (università)(2 miglia)
Veterans Memorial Park(2.1 miglia)
Erie Canal(2.2 miglia)
Centro conferenze Fair and Expo Center(2.4 miglia)
Genesee Valley Park(3.1 miglia)
Highland Park(3.1 miglia)
Strong Memorial Hospital(3 miglia)
Mount Hope Cemetery(3.1 miglia)
Tinker Nature Park(3.4 miglia)
Università di Rochester(3.4 miglia)
Statua di Frederick Douglass(3.5 miglia)
L'aeroporto più comodo per raggiungere Hampton Inn & Suites Rochester/Henrietta è Aeroporto Internazionale di Rochester (ROC)(7.7 miglia)

Servizio lavanderia
Ascensore
Personale multilingue
Cassetta di sicurezza
Sale riunioni
Servizi fitness

Posizione

280 Clay Rd, Stato di New York, Stati Uniti d'America

Marketplace Mall (0.8 miglia)

Monroe Community College (0.8 miglia)

Tim Hortons Iceplex (1.4 miglia)

Cinemark Movies 10 (1.9 miglia)

Rochester Institute of Technology (università) (2 miglia)

Veterans Memorial Park (2.1 miglia)

Altre informazioni sulla posizione

Recensioni degli ospiti

8.5

Molto buono

Sulla base di 1003 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

22%

In coppia

17%

Famiglia

50%

Gruppo

5%

In solitaria

3%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Analizzando le recensioni recenti, Hampton Inn & Suites Rochester/Henrietta riceve apprezzamenti per il personale cordiale, la posizione comoda vicino alla RIT e ai negozi, e le camere generalmente confortevoli, mentre un feedback contrastante riflette lavori di ristrutturazione in corso e occasionali carenze operative.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

Analizzando le recensioni recenti, Hampton Inn & Suites Rochester/Henrietta riceve apprezzamenti per il personale cordiale, la posizione comoda vicino alla RIT e ai negozi, e le camere generalmente confortevoli, mentre un feedback contrastante riflette lavori di ristrutturazione in corso e occasionali carenze operative.

Le esperienze nelle camere variano da camere nuove e spaziose a camere datate, con segnalazioni ricorrenti di materassi usurati, sistemi di riscaldamento/raffreddamento rumorosi o malfunzionanti, odori e occasionali problemi di manutenzione come accessori allentati o bocchette della polvere. I commenti sui servizi evidenziano chiusure intermittenti della piscina o acqua torbida, chiusure e aree di costruzione dovute ai lavori di ristrutturazione, ingressi bui o malfunzionanti e alcune macchine fuori servizio; il parcheggio è in genere ampio. Il gradimento per la colazione varia notevolmente, da un'eccellente varietà e personale cordiale a scarsa qualità o mancanza di disponibilità durante le ore di punta, e incoerenze negli orari. Nel complesso, è adatto a chi cerca un comfort e un buon rapporto qualità-prezzo.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

I servizi sono incoerenti: la piscina è a volte chiusa o torbida, le ristrutturazioni causano alcune chiusure, gli ingressi sono bui o malfunzionanti e alcune macchine sono fuori servizio. Il parcheggio è in genere facile.

Recensioni degli ospiti correlate

8

Joe

1 set 2025

·

Soggiorno di 1 notte

No lights on AT ALL over the car port fron t door entrance. Very dark, ans scary to come and go at night.

No lights on AT ALL over the car port fron t door entrance. Very dark, ans scary to come and go at night.

4

Xiayun

17 mar 2025

·

Soggiorno di 1 notte

The A/C is awful. We set the A/C to auto but it jumps back and forth from cool to heat the entire night in a Mar night! Also when the fan is on, it was super noisy! The hotel also has a digital alarm which beep in the middle of the night and woke 4 of us all up! I don’t know why they put such a thing in the room. Also the next morning there was a power off, then we were asking for hot water but the staff told us there won’t be any hot water because there is no power… my husband was also stuck in the elevator for a few minutes. Very scary and unpleasant stay! I won’t even stay even it’s for free but I paid $300 CAD for this awful experience! Instant!

The A/C is awful. We set the A/C to auto but it jumps back and forth from cool to heat the entire night in a Mar night! Also when the fan is on, it was super noisy! The hotel also has a digital alarm which beep in the middle of the night and woke 4 of us all up! I don’t know why they put such a thing in the room. Also the next morning there was a power off, then we were asking for hot water but the staff told us there won’t be any hot water because there is no power… my husband was also stuck in the elevator for a few minutes. Very scary and unpleasant stay! I won’t even stay even it’s for free but I paid $300 CAD for this awful experience! Instant!

6

Lee

3 set 2024

·

Soggiorno di 1 notte

We lost power for 1-2 hours and no compensation for the inconvenience was offered. It was hot and we couldn’t sleep.

We lost power for 1-2 hours and no compensation for the inconvenience was offered. It was hot and we couldn’t sleep.

6

Gregg

6 apr 2025

·

Soggiorno di 1 notte

One end of the building, the end we stayed @ & where one would expect a staircase/fire escape to be, was closed and appeared to be under construction. In case of fire (obviously dismissing the elevators in the middle), one would have to go a lengthy distance to the opposite end of the building. I felt this was unsafe and hopefully this is temporary while the building is under construction.

One end of the building, the end we stayed @ & where one would expect a staircase/fire escape to be, was closed and appeared to be under construction. In case of fire (obviously dismissing the elevators in the middle), one would have to go a lengthy distance to the opposite end of the building. I felt this was unsafe and hopefully this is temporary while the building is under construction.

8

Lance

27 ago 2025

·

Soggiorno di 2 notti

The hotel and staff were all very, very nice!! Our room was nice and clean. Beautiful walk in shower. The King size bed was oh so very comfy, could have better pillows, way to soft, feather pillows smash like pancakes, no neck support at all. Breakfast Sunday morning was what i thought and looked like a delicious treat... I think the sausage was bad. Sunday Afternoon I became very sick, unfortunately not 100% sure it was that, however my partner and i had the same breakfast except the sausage. By reason of deduction. However it's a very nice hotel. One other glitch, we wanted to use the hotel pool, but the water looked very murky, like the filter needed to be run, but wasn't so we nixed that idea. For a 13 yr. old Hotel still in pretty good shape. Nothings Perfect.

The hotel and staff were all very, very nice!! Our room was nice and clean. Beautiful walk in shower. The King size bed was oh so very comfy, could have better pillows, way to soft, feather pillows smash like pancakes, no neck support at all. Breakfast Sunday morning was what i thought and looked like a delicious treat... I think the sausage was bad. Sunday Afternoon I became very sick, unfortunately not 100% sure it was that, however my partner and i had the same breakfast except the sausage. By reason of deduction. However it's a very nice hotel. One other glitch, we wanted to use the hotel pool, but the water looked very murky, like the filter needed to be run, but wasn't so we nixed that idea. For a 13 yr. old Hotel still in pretty good shape. Nothings Perfect.

6

Michael

23 nov 2025

·

Soggiorno di 1 notte

The pool was closed and the building was under construction. There was not any notice of any of this when booking. The person across the hall also had a dog that barked sporadically throughout the night.

The pool was closed and the building was under construction. There was not any notice of any of this when booking. The person across the hall also had a dog that barked sporadically throughout the night.

8

mary

9 lug 2025

·

Soggiorno di 1 notte

The pool was out of order

The pool was out of order

8

Robert

4 gen 2025

·

Soggiorno di 1 notte

Overall, a very nice place, and we no significant issues, but there are some things that look like are being taken care of in a timely fashion. The hallway carpets were all dirty and need a to be vacuumed. Not soiled, just not vacuumed recently. Two of the 4 Ice Machines (3rd and 4th Floors) had "Out Of Order" signs on them with directions to go to the 2nd Floor for ice. The grounds outside had lots of debris and, again, looks as though nobody is keeping up with picking up the trash.

Overall, a very nice place, and we no significant issues, but there are some things that look like are being taken care of in a timely fashion. The hallway carpets were all dirty and need a to be vacuumed. Not soiled, just not vacuumed recently. Two of the 4 Ice Machines (3rd and 4th Floors) had "Out Of Order" signs on them with directions to go to the 2nd Floor for ice. The grounds outside had lots of debris and, again, looks as though nobody is keeping up with picking up the trash.

2

Jeff

10 giu 2025

·

Soggiorno di 1 notte

The room wasnt ready, had no clue when available. Pool was out of order and laundry was out of order I cancelled and they still charged me $228. Worse place ever

The room wasnt ready, had no clue when available. Pool was out of order and laundry was out of order I cancelled and they still charged me $228. Worse place ever

10

William

15 ago 2025

·

Soggiorno di 1 notte

Door lock on one ground door wasn't working

Door lock on one ground door wasn't working

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Pulizia

La pulizia è variabile: molte camere sono descritte come pulite, ma ci sono lamentele ricorrenti riguardo alla muffa nella sigillatura della doccia, alle bocchette della polvere o al condizionatore, agli odori, ai dettagli mancanti in bagno e occasionalmente aree comuni o biancheria sporca.

Recensioni degli ospiti correlate

4

Katie

1 giu 2025

·

Soggiorno di 1 notte

On arrival to the hotel we went to check in, only to be told the card Expedia sends to hotel for payment after the money for one night was taken out of our account, was declined. The employee stated she did not have the mind set to deal with it right now and gave me two keys for our room, stated she would deal with it later that night. Once to our room it appeared clean until the bathroom....the bathroom floor was covered in long black hair all over along with the shower/tub having curly hair all over it too, inside bottoms of the trash cans were also very dirty. No hand soap noted anywhere. Having a little one who is crawling/walking was very unsettling knowing the room may have not been actually cleaned. I had to clean the bathroom before use. Once it came to check out the next morning we were told by the employee that he could not find our room in the system that we were attached to. Looked under our name which then was able to find that was were in the system as a no show the night before but clearly we slept there and had been given two room keys. Money was already charged to my bank account on the May 23rd. The employee stated that we were all set because clearly we were there and had two keys which means we did not do a no show.

On arrival to the hotel we went to check in, only to be told the card Expedia sends to hotel for payment after the money for one night was taken out of our account, was declined. The employee stated she did not have the mind set to deal with it right now and gave me two keys for our room, stated she would deal with it later that night. Once to our room it appeared clean until the bathroom....the bathroom floor was covered in long black hair all over along with the shower/tub having curly hair all over it too, inside bottoms of the trash cans were also very dirty. No hand soap noted anywhere. Having a little one who is crawling/walking was very unsettling knowing the room may have not been actually cleaned. I had to clean the bathroom before use. Once it came to check out the next morning we were told by the employee that he could not find our room in the system that we were attached to. Looked under our name which then was able to find that was were in the system as a no show the night before but clearly we slept there and had been given two room keys. Money was already charged to my bank account on the May 23rd. The employee stated that we were all set because clearly we were there and had two keys which means we did not do a no show.

6

Stephanie

3 ago 2025

·

Soggiorno di 2 notti

Stayed on 4th floor. The whole-building heating/cooling unit was very loud, cycling on and off every 5 minutes. Vents were very dirty and dusty. Furniture was old and drawers wouldn’t stay closed.

Stayed on 4th floor. The whole-building heating/cooling unit was very loud, cycling on and off every 5 minutes. Vents were very dirty and dusty. Furniture was old and drawers wouldn’t stay closed.

4

Andrew

20 apr 2023

·

Soggiorno di 1 notte

I could always count on Hampton inn to be clean. Not anymore. The bathroom disgusting. Mold all around the shower caulking. Haven’t been cleaned in a very long time. In addition, stepping into the shower, I noticed dirt from my feet. My feet were clean prior to the hotel room. Shoes and sox before bare feet in hotel room. Leads me to believe the carpet or bathroom floor was not clean. Very disappointed

I could always count on Hampton inn to be clean. Not anymore. The bathroom disgusting. Mold all around the shower caulking. Haven’t been cleaned in a very long time. In addition, stepping into the shower, I noticed dirt from my feet. My feet were clean prior to the hotel room. Shoes and sox before bare feet in hotel room. Leads me to believe the carpet or bathroom floor was not clean. Very disappointed

8

Malinda

23 dic 2025

·

Soggiorno di 1 notte

Property seemed to be an older hotel recently remodeled. Interior very clean. Rooms nice but I have two complaints. Shower caulking was very dirty with mold and areas around the building had debris and trash that could be easily cleaned up by maintenance but it doesn’t appear to be regularity done. Lost gloves bags mini liquor bottles etc..

Property seemed to be an older hotel recently remodeled. Interior very clean. Rooms nice but I have two complaints. Shower caulking was very dirty with mold and areas around the building had debris and trash that could be easily cleaned up by maintenance but it doesn’t appear to be regularity done. Lost gloves bags mini liquor bottles etc..

4

Charles

15 apr 2023

·

Soggiorno di 2 notti

The room was not clean and the linens were old and worn out. The shower had mold and was not clean.

The room was not clean and the linens were old and worn out. The shower had mold and was not clean.

4

Vijay

11 ago 2025

·

Soggiorno di 1 notte

Old, outdated, some areas were unclean, sheets were not freshly changed prior to my stay, significant light gaps from the curtains in the morning, poor quality pillows that flatten easily, towels were old. Never again.

Old, outdated, some areas were unclean, sheets were not freshly changed prior to my stay, significant light gaps from the curtains in the morning, poor quality pillows that flatten easily, towels were old. Never again.

8

Robert

4 gen 2025

·

Soggiorno di 1 notte

Overall, a very nice place, and we no significant issues, but there are some things that look like are being taken care of in a timely fashion. The hallway carpets were all dirty and need a to be vacuumed. Not soiled, just not vacuumed recently. Two of the 4 Ice Machines (3rd and 4th Floors) had "Out Of Order" signs on them with directions to go to the 2nd Floor for ice. The grounds outside had lots of debris and, again, looks as though nobody is keeping up with picking up the trash.

Overall, a very nice place, and we no significant issues, but there are some things that look like are being taken care of in a timely fashion. The hallway carpets were all dirty and need a to be vacuumed. Not soiled, just not vacuumed recently. Two of the 4 Ice Machines (3rd and 4th Floors) had "Out Of Order" signs on them with directions to go to the 2nd Floor for ice. The grounds outside had lots of debris and, again, looks as though nobody is keeping up with picking up the trash.

6

Tom

4 set 2022

·

Soggiorno di 1 notte

Floors were sticky

Floors were sticky

8

Norman

10 lug 2023

·

Soggiorno di 1 notte

The check in was a friendly experience, the host was nice. The towels had a red substance on them and needed to be replaced. Unfortunately i didn't notice the red substance until after I dried my face so needless to say i was a bit upset over that. The rest of the stay was pleasant. The towel incident brought my experience from a 9/10 to a 6/10

The check in was a friendly experience, the host was nice. The towels had a red substance on them and needed to be replaced. Unfortunately i didn't notice the red substance until after I dried my face so needless to say i was a bit upset over that. The rest of the stay was pleasant. The towel incident brought my experience from a 9/10 to a 6/10

6

Nereida

13 ago 2025

·

Soggiorno di 4 notti

Room was smelly, we had to purchase plug in air fresheners. Air conditioner was full of caked on dust and dirt and was not working properly. The room did not have any hand soap, or toiletries as stated. We even had to go out and buy bathroom tissue. The sheets smelled terrible. The towels were clean and the staff was friendly and welcoming.

Room was smelly, we had to purchase plug in air fresheners. Air conditioner was full of caked on dust and dirt and was not working properly. The room did not have any hand soap, or toiletries as stated. We even had to go out and buy bathroom tissue. The sheets smelled terrible. The towels were clean and the staff was friendly and welcoming.

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Camere

Le camere variano da camere nuove e spaziose a camere datate, con segnalazioni ricorrenti di materassi usurati o cuscini piatti, sistemi di riscaldamento/raffreddamento rumorosi e occasionali problemi di manutenzione come cassetti allentati; alcuni ospiti notano un numero limitato di prese o la mancanza di porte USB.

Recensioni degli ospiti correlate

8

David

25 giu 2025

·

Soggiorno di 2 notti

We chose this place mainly because it provided breakfast. The room was spacious equipped with a fridge and microwave. It had every I needed but felt it was outdated decor and rug.

We chose this place mainly because it provided breakfast. The room was spacious equipped with a fridge and microwave. It had every I needed but felt it was outdated decor and rug.

6

Stephanie

3 ago 2025

·

Soggiorno di 2 notti

Stayed on 4th floor. The whole-building heating/cooling unit was very loud, cycling on and off every 5 minutes. Vents were very dirty and dusty. Furniture was old and drawers wouldn’t stay closed.

Stayed on 4th floor. The whole-building heating/cooling unit was very loud, cycling on and off every 5 minutes. Vents were very dirty and dusty. Furniture was old and drawers wouldn’t stay closed.

10

David

28 nov 2025

·

Soggiorno di 2 notti

Newly refinished rooms and friendly staff.

Newly refinished rooms and friendly staff.

6

Marla

2 giu 2025

·

Soggiorno di 1 notte

The hotel was clean. The beds need updating. Not very comfortable.

The hotel was clean. The beds need updating. Not very comfortable.

6

Cindy

8 ago 2025

·

Soggiorno di 1 notte

No hand soap or tissue in the room. Beds were terrible, two people will roll into the middle, time to replace them. Breakfast was ok. Adjoining room was unlocked, glad I noticed since it sounded like the neighbors were about to come into our room!

No hand soap or tissue in the room. Beds were terrible, two people will roll into the middle, time to replace them. Breakfast was ok. Adjoining room was unlocked, glad I noticed since it sounded like the neighbors were about to come into our room!

8

Melissa

30 mar 2025

·

Soggiorno di 1 notte

Everything we needed for just an overnight stay for a college visit. Would have liked to take advantage of the gym and pool but ran out of time. Room was quiet (except for the loud hum of the heating/AC unit) and bed was comfy.

Everything we needed for just an overnight stay for a college visit. Would have liked to take advantage of the gym and pool but ran out of time. Room was quiet (except for the loud hum of the heating/AC unit) and bed was comfy.

10

Ted

3 giu 2025

·

Soggiorno di 1 notte

The room is very spacious. Its also very classy with nice finishes throughout for this price point. Its very quiet and the bed was very comfortable. We usually look for Hampton Inns when we can because we know they are typically well cared for.

The room is very spacious. Its also very classy with nice finishes throughout for this price point. Its very quiet and the bed was very comfortable. We usually look for Hampton Inns when we can because we know they are typically well cared for.

10

Adam

29 apr 2025

·

Soggiorno di 3 notti

Only issue I had with my room was the lack of USB ports.

Only issue I had with my room was the lack of USB ports.

8

Kimberly

27 ott 2024

·

Soggiorno di 1 notte

In room 402, the King bed's mattress was pretty worn out and they didn't even put a mattress pad on it, just a sheet directly on the mattress. It wasn't very comfortable. Everything else about the hotel has been fantastic. I have stayed at this hotel many times in the last 3 years. However, some of the mattresses in the rooms need to be replaced.

In room 402, the King bed's mattress was pretty worn out and they didn't even put a mattress pad on it, just a sheet directly on the mattress. It wasn't very comfortable. Everything else about the hotel has been fantastic. I have stayed at this hotel many times in the last 3 years. However, some of the mattresses in the rooms need to be replaced.

6

John

2 feb 2025

·

Soggiorno di 2 notti

Super uncomfortable mattresses and pillows. Rooms are much smaller than in the photographs.

Super uncomfortable mattresses and pillows. Rooms are much smaller than in the photographs.

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Servizio

Il servizio è spesso elogiato per la sua cortesia e disponibilità, con check-in rapidi, aiuto proattivo e occasionali upgrade. Alcuni ospiti segnalano interazioni brusche o poco disponibili alla reception, problemi con le prenotazioni o la disponibilità della camera e risposte lente durante le ore di punta.

Recensioni degli ospiti correlate

4

Nicole

17 giu 2024

·

Soggiorno di 2 notti

Good: Room was clean and comfortable once we finally got in it. Bad:I had called 2 days earlier to confirm adjoining rooms, was told to call back the morning of check-in day. I did so three times before check-in but no one answered the phone. When I arrived, I was curtly told by the woman at the desk that she remembered telling me to call before I arrived. I replied that I tried, but got no answer. I ended up asking for a manager, he helped sort things out, we got into one of our rooms at 4 p.m. check-in time, but our adjoining room was not ready until 5:40 p.m. Staff needs to be re-trained with regard to courtesy and customer service. Clenliness of common areas was disappointing. If pool hours are not going to be enforced, why have open hours posted at all? If staff will allow guests to occupy the pool until 2 a.m., it would be wise to have someone clean up the pool area before open hours. I attempted to post photos, but it didn't work. In the pool area there was food under the table, toilet paper stuck to the wall, a used bandaid on the floor by the pool, broken swim goggles by the edge of the pool, and an abandoned scrunchie.

Good: Room was clean and comfortable once we finally got in it. Bad:I had called 2 days earlier to confirm adjoining rooms, was told to call back the morning of check-in day. I did so three times before check-in but no one answered the phone. When I arrived, I was curtly told by the woman at the desk that she remembered telling me to call before I arrived. I replied that I tried, but got no answer. I ended up asking for a manager, he helped sort things out, we got into one of our rooms at 4 p.m. check-in time, but our adjoining room was not ready until 5:40 p.m. Staff needs to be re-trained with regard to courtesy and customer service. Clenliness of common areas was disappointing. If pool hours are not going to be enforced, why have open hours posted at all? If staff will allow guests to occupy the pool until 2 a.m., it would be wise to have someone clean up the pool area before open hours. I attempted to post photos, but it didn't work. In the pool area there was food under the table, toilet paper stuck to the wall, a used bandaid on the floor by the pool, broken swim goggles by the edge of the pool, and an abandoned scrunchie.

10

Mark

14 set 2025

·

Soggiorno di 1 notte

Front desk people were very professional with smiles during arrival and departure.

Front desk people were very professional with smiles during arrival and departure.

2

Wendy

21 set 2024

·

Soggiorno di 1 notte

Rooms were not available when arrived even though we had reservations. Offered no help to solve this problem.

Rooms were not available when arrived even though we had reservations. Offered no help to solve this problem.

2

Matt

17 mag 2025

·

Soggiorno di 2 notti

I I was unfortunate enough to have My house burned down and my New York state license was inside my burning house. In the dealings of the insurance companies and the fire districts and all the things that I had to do I had to check in late. The first night I was unable to get my paper work out in time and explain myself fast enough before I was kicked off the property by the overnight clerk. Ferron a. RPD Rochester Police Department shirt which I'm sure he's wearing right now, to show off his authority over the night people. The following night, day two of my reservation. He at least allowed me to show him my paperwork including my interim license from the DMV and newspaper articles identifying who I was. He then proceeded to call the police and have me escorted off the property because I did not have a New York state license leaving me with nowhere to stay for a second night in a row. When I called the next morning and asked to speak to a manager he pretended like he was the on-site manager in order to get away with his unfair practices and try to stay out of trouble.

I I was unfortunate enough to have My house burned down and my New York state license was inside my burning house. In the dealings of the insurance companies and the fire districts and all the things that I had to do I had to check in late. The first night I was unable to get my paper work out in time and explain myself fast enough before I was kicked off the property by the overnight clerk. Ferron a. RPD Rochester Police Department shirt which I'm sure he's wearing right now, to show off his authority over the night people. The following night, day two of my reservation. He at least allowed me to show him my paperwork including my interim license from the DMV and newspaper articles identifying who I was. He then proceeded to call the police and have me escorted off the property because I did not have a New York state license leaving me with nowhere to stay for a second night in a row. When I called the next morning and asked to speak to a manager he pretended like he was the on-site manager in order to get away with his unfair practices and try to stay out of trouble.

10

Sheryll

24 ago 2025

·

Soggiorno di 2 notti

We were greeted with a smile & cheerful attitude when we walked in.We had a choice of floor.The room was beautiful & clean.Received a text asking if everything was ok & when I responded, we needed a pillow & blanket for pullout, we received it in 15 minutes.Beds were comfortable.Breakfast was hot & tasty. Every interaction with any worker was helpful (if needed) & met with a smile. 5 stars from a family.

We were greeted with a smile & cheerful attitude when we walked in.We had a choice of floor.The room was beautiful & clean.Received a text asking if everything was ok & when I responded, we needed a pillow & blanket for pullout, we received it in 15 minutes.Beds were comfortable.Breakfast was hot & tasty. Every interaction with any worker was helpful (if needed) & met with a smile. 5 stars from a family.

8

Mikayla

7 apr 2023

·

Soggiorno di 1 notte

Expedia messed up our reservation and the hotel couldn’t find us anywhere in the system. We sat on the phone for over 40 minutes with an Expedia representative, trying to fix the situation. Thankfully the hotel was able to manually place us into a room, and they actually upgraded us to the next room for free! The front desk was very kind to us and apologized for the mess that Expedia had made. It was very stressful, but Hampton made sure that we were okay and had a pillow to lay our heads on!

Expedia messed up our reservation and the hotel couldn’t find us anywhere in the system. We sat on the phone for over 40 minutes with an Expedia representative, trying to fix the situation. Thankfully the hotel was able to manually place us into a room, and they actually upgraded us to the next room for free! The front desk was very kind to us and apologized for the mess that Expedia had made. It was very stressful, but Hampton made sure that we were okay and had a pillow to lay our heads on!

10

Gillian

12 set 2024

·

Soggiorno di 1 notte

The property was clean and staff welcoming. Our room type was oversold, so they upgraded us to a suite which was a wonderful surprise. Breakfast was good.

The property was clean and staff welcoming. Our room type was oversold, so they upgraded us to a suite which was a wonderful surprise. Breakfast was good.

8

Ruby

30 set 2025

·

Soggiorno di 3 notti

Breakfast excellent. Staff Darlene was superior at her job. She made sure my husband and i were comfortable in our stay. The initial room we were assigned had a few deficiencies as the hotel is undergoing renovation. Thanks to Darlene we were moved to the fully renovated 4th floor making our stay most comfortable. Thank you Darlene for going beyond the call of duty. She even made sure our belongings were in the new room during our absence as we had to attend an affair.

Breakfast excellent. Staff Darlene was superior at her job. She made sure my husband and i were comfortable in our stay. The initial room we were assigned had a few deficiencies as the hotel is undergoing renovation. Thanks to Darlene we were moved to the fully renovated 4th floor making our stay most comfortable. Thank you Darlene for going beyond the call of duty. She even made sure our belongings were in the new room during our absence as we had to attend an affair.

2

Sashidhar

29 set 2024

·

Soggiorno di 2 notti

The front office staff is very rude and at all helpful to the guests They act as though they don’t understand what we are asking I called the front desk to provide more towels and they said the cleaning staff will provide at the time of cleaning This is not the type of service expected when as a customer we are paying so much for the room

The front office staff is very rude and at all helpful to the guests They act as though they don’t understand what we are asking I called the front desk to provide more towels and they said the cleaning staff will provide at the time of cleaning This is not the type of service expected when as a customer we are paying so much for the room

10

Helen

25 apr 2024

·

Soggiorno di 1 notte

Friendly desk manager was very helpful at check in. Hot breakfast options were better than other hotels in the area.

Friendly desk manager was very helpful at check in. Hot breakfast options were better than other hotels in the area.

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Posizione

Posizione suburbana comoda vicino alla RIT, ai negozi e a numerose opzioni per la ristorazione; generalmente tranquilla con facile accesso all'autostrada.

Recensioni degli ospiti correlate

10

Donna

19 ott 2024

·

Soggiorno di 2 notti

Close to alot of shopping

Close to alot of shopping

10

Esther

21 ott 2024

·

Soggiorno di 1 notte

Close to eating places.

Close to eating places.

10

Jeffrey

7 ago 2025

·

Soggiorno di 1 notte

Hotel was located in a nice area close to shopping and food. Only complaint is that I used a third party to make reservation for an accessible room. When I arrived at the hotel I got a regular room and the accessible rooms were booked. I blame this more on the third party for the screwup.

Hotel was located in a nice area close to shopping and food. Only complaint is that I used a third party to make reservation for an accessible room. When I arrived at the hotel I got a regular room and the accessible rooms were booked. I blame this more on the third party for the screwup.

10

Christina

24 apr 2023

·

Soggiorno di 2 notti

Our family stayed here for 2 nights. The hotel was clean and quiet. It's located by multiple restaurants as well.

Our family stayed here for 2 nights. The hotel was clean and quiet. It's located by multiple restaurants as well.

10

Barbara

22 set 2025

·

Soggiorno di 1 notte

Everthing went smoothly. Courteous, helpful staff. Lots of restaurants nearby.

Everthing went smoothly. Courteous, helpful staff. Lots of restaurants nearby.

10

Patrice

29 lug 2025

·

Soggiorno di 1 notte

The room was very spacious and comfortable. Great tv options! Close to dining and shopping. Wish they had gluten free options for breakfast, otherwise everything else was great!

The room was very spacious and comfortable. Great tv options! Close to dining and shopping. Wish they had gluten free options for breakfast, otherwise everything else was great!

8

Holly

9 gen 2023

·

Soggiorno di 19.365 notti

Clean and comfortable. Convenient location.

Clean and comfortable. Convenient location.

10

Cynthia L

2 apr 2023

·

Soggiorno di 1 notte

Very clean, comfortable and quiet. Convenient to RIT and surrounding area. Front desk staff was friendly. We will definitely be back.

Very clean, comfortable and quiet. Convenient to RIT and surrounding area. Front desk staff was friendly. We will definitely be back.

10

Melissa

20 giu 2024

·

Soggiorno di 2 notti

Hotel was fine, we were visiting family about 15 minutes away so good location, shopping and dining close by. Check in and checking out we’re very easy.

Hotel was fine, we were visiting family about 15 minutes away so good location, shopping and dining close by. Check in and checking out we’re very easy.

10

Angela

27 giu 2023

·

Soggiorno di 1 notte

Hotel was in an area of a lot of chain restaurants and stores. Clean and nice rooms. No complaints. Pretty close to the Erie Canal if you are planning a bike ride along it.

Hotel was in an area of a lot of chain restaurants and stores. Clean and nice rooms. No complaints. Pretty close to the Erie Canal if you are planning a bike ride along it.

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Ristorazione

Il feedback sulla colazione è incoerente: molti apprezzano un buffet vario e caldo e un personale cordiale, mentre altri segnalano scarsa qualità, affollamento e mancanza di rifornimento degli alimenti; sono state notate opzioni limitate senza glutine.

Recensioni degli ospiti correlate

10

Hamid

3 set 2024

·

Soggiorno di 1 notte

Very nice hotel. Check-in was quick. Room was clean and comfortable. We stayed one night and did not have any issues. Breakfast was excellent with plenty of options. We also used the pool which was on the small side but the water was warm.

Very nice hotel. Check-in was quick. Room was clean and comfortable. We stayed one night and did not have any issues. Breakfast was excellent with plenty of options. We also used the pool which was on the small side but the water was warm.

4

Leena

2 nov 2025

·

Soggiorno di 2 notti

The hotel's breakfast was dud. They would not refill items and almost always would run out of items. We found the room was not clean. Overall, we would not stay here again and not recommend it to anyone.

The hotel's breakfast was dud. They would not refill items and almost always would run out of items. We found the room was not clean. Overall, we would not stay here again and not recommend it to anyone.

10

Daniel

1 set 2025

·

Soggiorno di 1 notte

Friendly staff and clean room. Included breakfast which was good.

Friendly staff and clean room. Included breakfast which was good.

8

Michael

14 ago 2024

·

Soggiorno di 1 notte

Stay was really good. No towels in the pool even after we asked for them at the front desk. Breakfast was decent - adding gluten-free options would be appreciated.

Stay was really good. No towels in the pool even after we asked for them at the front desk. Breakfast was decent - adding gluten-free options would be appreciated.

8

Jeffrey

31 ott 2025

·

Soggiorno di 1 notte

The room seemed recently renovated but the Tub/Shower were dated, with the tub liner loose and moving underfoot. Breakfast was a 3 out of 10, I am not sure what the "cheese omelets" are made of but I'm guessing its not 100% natural eggs, they were terrible.

The room seemed recently renovated but the Tub/Shower were dated, with the tub liner loose and moving underfoot. Breakfast was a 3 out of 10, I am not sure what the "cheese omelets" are made of but I'm guessing its not 100% natural eggs, they were terrible.

10

Tara

26 ott 2023

·

Soggiorno di 1 notte

Nice, clean, modern hotel with a very good breakfast. Lots of options, including HOT food (eggs, sausage, waffles, etc.). It was a little on the pricier side for a Hampton Inn though, so the overall "value" wasn't as good as it could have been. I'm guessing it was more expensive than usual because it was an Open House weekend at RIT, so supply-and-demand made it more expensive than usual and more than other Hampton Inns I've stayed at.

Nice, clean, modern hotel with a very good breakfast. Lots of options, including HOT food (eggs, sausage, waffles, etc.). It was a little on the pricier side for a Hampton Inn though, so the overall "value" wasn't as good as it could have been. I'm guessing it was more expensive than usual because it was an Open House weekend at RIT, so supply-and-demand made it more expensive than usual and more than other Hampton Inns I've stayed at.

10

Kathryn

6 ott 2022

·

Soggiorno di 4 notti

Property was excellent and in a good location. Front desk staff were very efficient. Breakfast was extremely crowded and the staff member had difficulty keeping up with the demand. It seemed like something(s) was always out- eggs, silverware, juice.

Property was excellent and in a good location. Front desk staff were very efficient. Breakfast was extremely crowded and the staff member had difficulty keeping up with the demand. It seemed like something(s) was always out- eggs, silverware, juice.

10

Gillian

12 set 2024

·

Soggiorno di 1 notte

The property was clean and staff welcoming. Our room type was oversold, so they upgraded us to a suite which was a wonderful surprise. Breakfast was good.

The property was clean and staff welcoming. Our room type was oversold, so they upgraded us to a suite which was a wonderful surprise. Breakfast was good.

10

Elizabeth

20 lug 2024

·

Soggiorno di 1 notte

The stay was excellent- room was clean & comfortable.. shower was good - breakfast was the best .. breakfast staffs were very kind - especially Sophie - what a lovely lady .. wished we had stayed there for extra days ..

The stay was excellent- room was clean & comfortable.. shower was good - breakfast was the best .. breakfast staffs were very kind - especially Sophie - what a lovely lady .. wished we had stayed there for extra days ..

8

Priscilla

4 set 2024

·

Soggiorno di 2 notti

Spent 2 nights while we toured some colleges. Property was clean. Beds comfy. Didn’t use any amenities but pool looked clean and not crowded. Breakfast was not the best selection but it also depends what you like. Depending on the time you go it can be hectic on the weekend and the offerings were normal, make your own waffle, cereal, some grab and go, fruit, and eggs and sausage. I never saw bacon or bagels at the time i went but it was nice to have coffee easily available all day and staff was friendly. The area has plenty of walkable food options. You are right off the main strip so very convenient without being loud. I will say the decor in the rooms is a lil more dated than other hampton inns i have stayed at but thats a grander scale issue and also i am not a fan of fabric shower curtains but that was my only pet peeves, i would stay again.

Spent 2 nights while we toured some colleges. Property was clean. Beds comfy. Didn’t use any amenities but pool looked clean and not crowded. Breakfast was not the best selection but it also depends what you like. Depending on the time you go it can be hectic on the weekend and the offerings were normal, make your own waffle, cereal, some grab and go, fruit, and eggs and sausage. I never saw bacon or bagels at the time i went but it was nice to have coffee easily available all day and staff was friendly. The area has plenty of walkable food options. You are right off the main strip so very convenient without being loud. I will say the decor in the rooms is a lil more dated than other hampton inns i have stayed at but thats a grander scale issue and also i am not a fan of fabric shower curtains but that was my only pet peeves, i would stay again.

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10

Destiny

10 ago 2026

·

Soggiorno di 1 notte

Great staff! Very welcoming and able to help anyway they could help, thanks to Matthew, Shamika and all the rest of the employees

Great staff! Very welcoming and able to help anyway they could help, thanks to Matthew, Shamika and all the rest of the employees

10

Kaitlyn

9 ago 2026

·

Soggiorno di 1 notte

The room was perfect, very clean. The staff was very helpful! Breakfast was great.

The room was perfect, very clean. The staff was very helpful! Breakfast was great.

10

Destiny

9 ago 2026

·

Soggiorno di 1 notte

Recommend this hotel to anyone visit or anyone that lives in Rochester, amazing friendly staff and well taken care of

Recommend this hotel to anyone visit or anyone that lives in Rochester, amazing friendly staff and well taken care of

8

annabel

6 ago 2026

·

Soggiorno di 1 notte

great hotel with spacious rooms.

great hotel with spacious rooms.

4

Samantha

3 ago 2026

·

Soggiorno di 2 notti

We booked a non-smoking room for 2 nights. On arrival, the room smelled of cigarette smoke and when I talked to the front desk about it and switching rooms they said their systems were down and they were unable to do anything with the reservation... also, the amount of trash and goose poop outside the property was disgusting. The other people staying there were very loud and throwing some kind of party outside the property with trash everywhere and no regard to others..

We booked a non-smoking room for 2 nights. On arrival, the room smelled of cigarette smoke and when I talked to the front desk about it and switching rooms they said their systems were down and they were unable to do anything with the reservation... also, the amount of trash and goose poop outside the property was disgusting. The other people staying there were very loud and throwing some kind of party outside the property with trash everywhere and no regard to others..

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Check-in

Check-out

Dalle 16:00 alle 00:00

Prima delle 11:00

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Prezzi per le prossime date

settembre 2026

dom	lun	mar	mer	gio	ven	sab
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $278	16 $208	17 $232	18 $298	19 $290
20 $176	21 $146	22 $182	23 $174	24 $142	25 $169	26 $171
27 $145	28 $144	29 $143	30 $154

ottobre 2026

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