Everything good, great location, beautiful room. BUT seems staff member japanese woman with eye glasses is discriminating against some Korean customers if she dont like:). How can she say , "I can't hear you," without even approaching or no looking at a customer after asked my name? she didnt try close. I saw that she was kind and smile to Japanese guests after me. “Later, when we left our luggage before get room and I said thank you and, she ignored me and walked away, took luggages. she was front of me. She also pointed at me and my PTSD service dog while whispering with another staff member even though I was looking directly at her, she kept staring at us and continued talking.. Later, maybe manager(supervisor)guy who came. I explained it in an annoyed tone, but he was kind, understanding, and apologize. I thank him.. I traveling a lot, I've never left a review or complained about a hotel, but was it happen because “i wasn't a vacation club member” or was wearing a tourist-themed T-shirt? When you arrive here and check in, if you're a casually dressed Korean or stay 1,2nights, avoid that bespectacled Japanese woman. She'll blatantly ignore you:) But Hotel and other is perfect!
Everything good, great location, beautiful room. BUT seems staff member japanese woman with eye glasses is discriminating against some Korean customers if she dont like:). How can she say , "I can't hear you," without even approaching or no looking at a customer after asked my name? she didnt try close. I saw that she was kind and smile to Japanese guests after me. “Later, when we left our luggage before get room and I said thank you and, she ignored me and walked away, took luggages. she was front of me. She also pointed at me and my PTSD service dog while whispering with another staff member even though I was looking directly at her, she kept staring at us and continued talking.. Later, maybe manager(supervisor)guy who came. I explained it in an annoyed tone, but he was kind, understanding, and apologize. I thank him.. I traveling a lot, I've never left a review or complained about a hotel, but was it happen because “i wasn't a vacation club member” or was wearing a tourist-themed T-shirt? When you arrive here and check in, if you're a casually dressed Korean or stay 1,2nights, avoid that bespectacled Japanese woman. She'll blatantly ignore you:) But Hotel and other is perfect!