Quality Inn Fitzgerald

Sucks hotel had no elevator

We were on the second floor, no elevator. Ice maker was broken. No carpeting or rugs just bare floor. Bed was comfortable but the pillows sucked, they were small and square and flat. Water pressure was great but only 2 towels. The pool was closed. They didn't get their truck order so no complimentary breakfast. This area doesn't have a great selection of eatery places.

Pool was closed. No drinks in machines and no ice

The property was under construction/renovation and individuals should be informed when making reservations.

Staff was nice and accommodating to my very late arrival after a 14 hour trip, hated that there wasn’t any elevators and the ice machine was rusted.

The staff was friendly, the breakfast was good. The back entrance door handle was broken, could not be used. The railing on inside stairs was loosei n several places, not safe. The floor carpet needed cleaning.

This room was disgusting. There were stains on the comforter, couch, and desk chair that had not been cleaned in ages. There was mold on the shower curtain and long black hair in the sink (I have short gray hair). The security door that was supposed to require a key to open had a broken handle and was propped open 24 hours a day with a block of wood and it was right next to the creek and woods where someone appeared to be living out of their vehicle and using the facilities at the hotel through the door that was accessible. The only reason I stayed is because I bring my own bed with me so I had clean sheets to sleep on and a weapon to defend myself with should I need it.

Arrived to find out that the reason so much of the motel was unavailable was not because it was booked, but because it was out of commission. We were told that there had been flooding, and that most of the facility was under repairs. There were only about a dozen rooms available on each of the two floors. The pool was closed. Ceiling tiles were missing, and wires hung loose. Smoke detectors were missing. Parking lot was full of trash. There are very limited motel accommodations in Fitzgerald. Otherwise, we would have gone somewhere else. Having said that, the staff was friendly and apologetic about the conditions. It was obvious that they were doing the best they could with what they had to work with, but the motel should really just be shut down until repairs are completed. Scenarios like this are a big problem with booking hotels through Expedia or other third-party sites. If I had called the hotel directly to book the rooms, I could have found out about the current conditions and tried to make other arrangements.

Overall daily Cleanings was nonexistent. Beds were not made until last day of stay. Hallway carpet was filthy. Back entrance door lock was broken & door was blocked open, allowing anyone access.

In general the whole property needs renovating.

My stay was an unexpected pleasure, upon arrival, I thought it wasn’t going to go so well. Although the hotel was aged , my room was exceptionally clean and odor free and I slept like a baby, in the bes. I wasn’t sure how that was going to go but, 💤😴 I had a very good night slep and woke to a very nice breakfast. The staff wnt over and above the call of duty. Stacy actually came to my room and helped me with the Wi-Fi and TV. What a great bunch…!!!!🔥🔥🔥

This property is in desperate need of an upgrade! The floors were hard wood and dirty the shower was falling apart and made knocking noises when in use. The refrigerator was nasty along with the microwave. I went across the street to dollar tree and bought cleaning supplies to clean the room. We also seen small roaches crawl across the floor! There were underwear in the parking lot along with over flowing trash cans. Don’t be deceived by the pictures! The hotel looks nothing like the pictures online at all!!!!! If you can avoid this hotel!!!

Traveled in for kids tournament. Check in was easy, room had faint odor, beds appeared clean, floors was dirty, ceiling in the bathroom was completely rusted(no exhaust fan), water pressure was good....it didnt help that we were beside the lobby, but 0 insulation, heard everything and everyone until about 2:30am, then all I could hear was a train in the distance.AWFUL

The property is run down and has not been maintained. They can definitely do a better job of cleaning the place.

Dirty toilet paper in the toilet in the room, bugs in the tub/ shower, crumbs in the bed and stains everywhere...gross.

One of the nastiest places I’ve ever been in. There was poop in the commode. Everything in the room was sticky. There was dirt in one bed. I wouldn’t have stayed another night if it was free.

The staff were great and accommodating, but the hotel itself was not. The rooms were rough and the couch was stained. Nothing was dusted and toilet paper from the last stay was still there. The floor was so bad that it stained my socks after walking on them for 5 minutes.

This room was disgusting. There were stains on the comforter, couch, and desk chair that had not been cleaned in ages. There was mold on the shower curtain and long black hair in the sink (I have short gray hair). The security door that was supposed to require a key to open had a broken handle and was propped open 24 hours a day with a block of wood and it was right next to the creek and woods where someone appeared to be living out of their vehicle and using the facilities at the hotel through the door that was accessible. The only reason I stayed is because I bring my own bed with me so I had clean sheets to sleep on and a weapon to defend myself with should I need it.

Overall daily Cleanings was nonexistent. Beds were not made until last day of stay. Hallway carpet was filthy. Back entrance door lock was broken & door was blocked open, allowing anyone access.

The staff was very nice and helpful---but the quality of "Quality Inn" ends there. Our bathroom and the floors of our hotel were filthy---could see dirt spots on the floor.

The room was disgusting. The chair was so dirty and stained I wouldn't sit in it. The curtains were all shredded, a/c rusted and peeling. People next door had tv so loud I was unable to get to sleep then at 4:30 am their alarm very loudly started blaring revelry not just once but three times. Doors slamming. The young lady at check in was very polite and friendly. The bed was comfortable. Didnt bother to check out food, my husband said coffee was terrible we packed up and left by 7am.

There was ample parking at the hotel. There were several dining options within walking distance. The staff were nice and the room was adequate. The beds were comfortable enough. The facility did show some age but was good enough for a few nights. Upon checking in our key cards wouldn’t work but the staff reprogrammed the door lock and got us new cards quickly. The refrigerator had standing water and leaked onto the floor but was cleaned up. The adjoining room had multiple dogs that were barking and whining all day and you could smell the urine in our room. The hotel was full so we could not change rooms. Eventually the dog’s owners returned that night and they settled down. The breakfast was adequate with eggs, sausage, waffles, cereal etc.

The outside of the building and parking lot are filthy. Parking lot was full of cigarette butts. The A/C unit in my room did not work

It was a nice place but they are renovating and a lot is old. The beds were too soft, couldn’t sleep well. You could hear the neighboring room TV going until 2am. Not a quiet place.

The bathroom needs to be renovated and guests should not be assigned any room in this condition. The mattress on both beds needs replacing. You had to sleep in the middle of the bed or you would slide off of the mattress onto the floor

The property is nice. Didn't like the fact the wifi is unsecure. Also did not have a smoke detector in the room

Both doors for the room were really hard to open and close. I thought i was locked in the bathroom and had to yank very very hard. Very inconvenient especially for midnight potty sessions. Main door has to be slammed to close. Scary to think it could be compromised. One bed was broken on one side.

The bathrooms need to be updated. I didn’t want to take a shower due to the conditions.

Arrived to find out that the reason so much of the motel was unavailable was not because it was booked, but because it was out of commission. We were told that there had been flooding, and that most of the facility was under repairs. There were only about a dozen rooms available on each of the two floors. The pool was closed. Ceiling tiles were missing, and wires hung loose. Smoke detectors were missing. Parking lot was full of trash. There are very limited motel accommodations in Fitzgerald. Otherwise, we would have gone somewhere else. Having said that, the staff was friendly and apologetic about the conditions. It was obvious that they were doing the best they could with what they had to work with, but the motel should really just be shut down until repairs are completed. Scenarios like this are a big problem with booking hotels through Expedia or other third-party sites. If I had called the hotel directly to book the rooms, I could have found out about the current conditions and tried to make other arrangements.

There were people that appeared to be sleeping g in their van in the parking lot. Every time I came or went from the end door it was propped open. Did not feel secure staying alone with my 4 yr old grandson. King size Bed had huge dips in it on both sides of bed. Worst night of sleep in a hotel for me.

My stay was an unexpected pleasure, upon arrival, I thought it wasn’t going to go so well. Although the hotel was aged , my room was exceptionally clean and odor free and I slept like a baby, in the bes. I wasn’t sure how that was going to go but, 💤😴 I had a very good night slep and woke to a very nice breakfast. The staff wnt over and above the call of duty. Stacy actually came to my room and helped me with the Wi-Fi and TV. What a great bunch…!!!!🔥🔥🔥

There was ample parking at the hotel. There were several dining options within walking distance. The staff were nice and the room was adequate. The beds were comfortable enough. The facility did show some age but was good enough for a few nights. Upon checking in our key cards wouldn’t work but the staff reprogrammed the door lock and got us new cards quickly. The refrigerator had standing water and leaked onto the floor but was cleaned up. The adjoining room had multiple dogs that were barking and whining all day and you could smell the urine in our room. The hotel was full so we could not change rooms. Eventually the dog’s owners returned that night and they settled down. The breakfast was adequate with eggs, sausage, waffles, cereal etc.

Nice friendly front dest people, hard to find these days, they where very friendly and helpful, easy check in.

Rooms were not ready at check in time; waited several hours. Free night was offered but at checkout the offer was changed to a discount ... $59 + fees for total of $73 which is amount charged for this stay.

I’ve stayed at this hotel about 8 times over the course of the past year when doing business in the town of Fitzgerald. CONS: The hotel is what you’d expect for a hotel in a small town with few options; They seem to cater to a lot of road crews and construction workers during the week. A lot of loud TVs, door slammers and the occasional screaming kid running down the hall and yapping dog. This is not the hotel’s fault, but it has been fairly consistent for each of my stays. For the most part, things quiet down by 10pm. The major dislike I have is that the hotel DOES NOT have an elevator. Generally, this would not be an issue with me, but when I travel, I have to bring a lot of heavy, expensive gear that I cannot leave in my vehicle overnight. Even though the hotel was not very busy, I was informed that there were no rooms available on the first floor because they hadn’t been cleaned yet due to short staffing issues. Which meant I had to make 5 trips lugging heavy gear up the stairs and then do the same thing in reverse the next morning. PROS: The staff is consistently friendly, and will generally accommodate any request when they can. The hotel is located directly in the middle of a commercial district so there is plenty of food, fuel, car wash and a WalMart very near the property. The area feels safe and is conveniently located. In closing, it isn’t the Ritz, but for a small town and an inexpensive overnight option, it’s more than adequate and I will continue to stay here.

The hotel was fine. Staff was very friendly. It has 2 floors and not elevator so if you have a lot of bags it’s not fun. Other than that typical small town Days Inn

The staff were great and accommodating, but the hotel itself was not. The rooms were rough and the couch was stained. Nothing was dusted and toilet paper from the last stay was still there. The floor was so bad that it stained my socks after walking on them for 5 minutes.

Our stay was nice but we had to wait an exceedingly long time to get to our room..we arrived atb12pm and didnt get accommodations until 245pm

Hotel was clean, front desk very knowledge and helpful. Hotel needs some updates and repairs.

Had issues, however, staff took care of them with no hesitation.

There was ample parking at the hotel. There were several dining options within walking distance. The staff were nice and the room was adequate. The beds were comfortable enough. The facility did show some age but was good enough for a few nights. Upon checking in our key cards wouldn’t work but the staff reprogrammed the door lock and got us new cards quickly. The refrigerator had standing water and leaked onto the floor but was cleaned up. The adjoining room had multiple dogs that were barking and whining all day and you could smell the urine in our room. The hotel was full so we could not change rooms. Eventually the dog’s owners returned that night and they settled down. The breakfast was adequate with eggs, sausage, waffles, cereal etc.

I’ve stayed at this hotel about 8 times over the course of the past year when doing business in the town of Fitzgerald. CONS: The hotel is what you’d expect for a hotel in a small town with few options; They seem to cater to a lot of road crews and construction workers during the week. A lot of loud TVs, door slammers and the occasional screaming kid running down the hall and yapping dog. This is not the hotel’s fault, but it has been fairly consistent for each of my stays. For the most part, things quiet down by 10pm. The major dislike I have is that the hotel DOES NOT have an elevator. Generally, this would not be an issue with me, but when I travel, I have to bring a lot of heavy, expensive gear that I cannot leave in my vehicle overnight. Even though the hotel was not very busy, I was informed that there were no rooms available on the first floor because they hadn’t been cleaned yet due to short staffing issues. Which meant I had to make 5 trips lugging heavy gear up the stairs and then do the same thing in reverse the next morning. PROS: The staff is consistently friendly, and will generally accommodate any request when they can. The hotel is located directly in the middle of a commercial district so there is plenty of food, fuel, car wash and a WalMart very near the property. The area feels safe and is conveniently located. In closing, it isn’t the Ritz, but for a small town and an inexpensive overnight option, it’s more than adequate and I will continue to stay here.

Easy access to a variety of eating places. Front desk staff was courteous. Overall, not much bad for the price

The best hotel in the area. We stayed there for a pig show, 4 females alone and felt more safe here than the other available hotels.

Close to work, fairly new, but not as clean anymore. Good breakfast, friendly staff.

Arrived to find out that the reason so much of the motel was unavailable was not because it was booked, but because it was out of commission. We were told that there had been flooding, and that most of the facility was under repairs. There were only about a dozen rooms available on each of the two floors. The pool was closed. Ceiling tiles were missing, and wires hung loose. Smoke detectors were missing. Parking lot was full of trash. There are very limited motel accommodations in Fitzgerald. Otherwise, we would have gone somewhere else. Having said that, the staff was friendly and apologetic about the conditions. It was obvious that they were doing the best they could with what they had to work with, but the motel should really just be shut down until repairs are completed. Scenarios like this are a big problem with booking hotels through Expedia or other third-party sites. If I had called the hotel directly to book the rooms, I could have found out about the current conditions and tried to make other arrangements.

It was convenient for us.

The room was disgusting. The chair was so dirty and stained I wouldn't sit in it. The curtains were all shredded, a/c rusted and peeling. People next door had tv so loud I was unable to get to sleep then at 4:30 am their alarm very loudly started blaring revelry not just once but three times. Doors slamming. The young lady at check in was very polite and friendly. The bed was comfortable. Didnt bother to check out food, my husband said coffee was terrible we packed up and left by 7am.

My stay was an unexpected pleasure, upon arrival, I thought it wasn’t going to go so well. Although the hotel was aged , my room was exceptionally clean and odor free and I slept like a baby, in the bes. I wasn’t sure how that was going to go but, 💤😴 I had a very good night slep and woke to a very nice breakfast. The staff wnt over and above the call of duty. Stacy actually came to my room and helped me with the Wi-Fi and TV. What a great bunch…!!!!🔥🔥🔥

We were on the second floor, no elevator. Ice maker was broken. No carpeting or rugs just bare floor. Bed was comfortable but the pillows sucked, they were small and square and flat. Water pressure was great but only 2 towels. The pool was closed. They didn't get their truck order so no complimentary breakfast. This area doesn't have a great selection of eatery places.

There was ample parking at the hotel. There were several dining options within walking distance. The staff were nice and the room was adequate. The beds were comfortable enough. The facility did show some age but was good enough for a few nights. Upon checking in our key cards wouldn’t work but the staff reprogrammed the door lock and got us new cards quickly. The refrigerator had standing water and leaked onto the floor but was cleaned up. The adjoining room had multiple dogs that were barking and whining all day and you could smell the urine in our room. The hotel was full so we could not change rooms. Eventually the dog’s owners returned that night and they settled down. The breakfast was adequate with eggs, sausage, waffles, cereal etc.

Clean and nice staff and good selection for breakfast. They are remodeling and there were some safety things still needing addressed. Once that is done I would give 5 stars.

Hot breakfast offered(eggs, meat, waffles) also liked the individual bottles of juices and milk and kept in the fridge.

I like the breakfast but really would prefer real eggs. Also more whole fruit. I would like flavored creamers.

The staff was friendly, the breakfast was good. The back entrance door handle was broken, could not be used. The railing on inside stairs was loosei n several places, not safe. The floor carpet needed cleaning.

Close to work, fairly new, but not as clean anymore. Good breakfast, friendly staff.

The hotel was clean, beds were comfy and breakfast was good.