Name: Swiss-Belhotel Harbour Bay
Address: Jl. Duyung, Batu Ampar, Islas Riau, ID
Price range: 59 US$–331 US$ per night
Rating: 8.5

Opiniones de los huéspedes

En el Swiss-Belhotel Harbour Bay, los viajeros elogian constantemente su ubicación accesible cerca de la Terminal de Ferry de Harbour Bay y de las numerosas opciones de restaurantes cercanos, así como el personal amable y atento que se comunica proactivamente a través de WhatsApp y las habitaciones limpias y espaciosas, con muchos disfrutando de una amplia selección de desayuno.

El establecimiento es un poco antiguo, pero en general está bien mantenido, aunque algunos huéspedes informaron sobre aire acondicionado débil o agua caliente irregular. Las familias disfrutaron de la piscina, algunos mencionaron un servicio de spa o masajes las 24 horas, y las opiniones sobre el gimnasio variaron de adecuado a decepcionante. Una opción sólida para escapadas cortas y conexiones de ferry.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Los huéspedes disfrutaron de la piscina, y algunos mencionan un servicio de spa o masajes las 24 horas. Las opiniones sobre el gimnasio son variadas.

Reseñas de huéspedes relacionadas

10

Melvyn

23 dic 2023

·

Se alojó 9 noches

All staff are friendly, room well maintained including cleanliness . Good facilities provide

8

????

24 abr 2025

·

Se alojó 2 noches

Overall it was a pleasant stay. The bed was comfortable and cleanliness was tip top condition. Less than 5 min walk from harbourbay ferry center. There is a 24hrs Spa which the price was reasonable. The hot water seem to be inconsistent, after you fill water for your bathtub, the water will not be hot for your shower. Another occurrence was that there was a power failure and my family and Myself were trap in the lift for about 1minute. The Front Office Manager personally text myself and apologies for the incident. Great customer service but hope it wont happen again as it could be scary for a complete darkness for my young kid.

10

Zuri

12 nov 2023

·

Se alojó 1 noche

Check in and out processes are fast and smooth. Room is clean and spacious. Hotel is just a walking distance to restaurants, spa and wellness centres and convenience stores.Suitable for a short getaway and if want to stay nearby the Habour Bay ferry terminal.

8

KWEK

30 ago 2023

·

Se alojó 1 noche

Opposite hotel, massage available and around the area there are dinning options.

10

Mardiana

10 feb 2025

·

Se alojó 2 noches

The hotel is very well maintain and is very nearby to many facilities and shops

10

TOMOYUKI

28 nov 2024

·

Se alojó 1 noche

ビジネスで宿泊。十分。部屋も広く、水回りも清潔。朝食はバイキングは種類が多く味も良い。インドネシア料理も洋食もある。周辺にレストランも多く困らない。またコンビニも近くにある。ジムの設備は非常に残念。

10

Mark

15 ago 2025

·

Se alojó 2 noches

Great hotel which was close to the harbour and walking distance to lots of eating and drinking places. Staff were amazing. Nice pool and gym.

10

Farah

1 oct 2025

·

Se alojó 2 noches

Nice and spacious room. Staffs were pleasant and helpful. Will definitely return here. Kids loved the pool!!

10

Yong Ann

18 jun 2025

·

Se alojó 2 noches

Had a pleasant stay here. Location was very near to harbour bay ferry terminal (walking distance). Check-in was swift. Prior to our arrival, I received a message on WhatsApp from concierge if there’s anything they can assist (tip top service). Room was nicely done up as per our remark. Room nice and clean, spacious. We love the overall experience. This is a very quiet area, away from the main road and we personally find it to be very peaceful. Also, they have quite a number of convenience stalls nearby 24/7. They also have 24/7 massage service if you’ll like a good rub. Price is also very affordable! Lastly, I’d like to thank Tesa, Salma, Jaka and Agung for their great hospitality! Not forgetting the male housekeeper at L4 for helping with our request too! Thank you!!

10

Ee Chieng

27 ago 2023

·

Se alojó 1 noche

best hotel at harbour bay conveniently located near harbour bay ferry terminal. with lots of dining options and amenities around. lots of people strolling and jogging during evening. room is spacious, clean and quiet. stuff is very polite and customer orientated.

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Limpieza

Las habitaciones y los baños están generalmente limpios y bien mantenidos. Algunos señalan que la propiedad es antigua y que existen problemas de mantenimiento ocasionales, como agua caliente irregular.

Reseñas de huéspedes relacionadas

10

Wayne

13 mar 2024

·

Se alojó 9 noches

Walkable from Ferry service, clean and tidy with large rooms. While hotel is extending and construction taking place it did not impinge on our stay. Breakfast included was a very large selection of food options. Taxis' and Grab transport was close

8

JANE ENGPING

4 jul 2024

·

Se alojó 3 noches

Clean and big. Staff are friendly and polite.

8

Nur Elissa

12 feb 2024

·

Se alojó 2 noches

Breakfast buffet can be improved. Cleaniness wise, average but better than majority of the hotels in Batam.

10

Damien

10 nov 2024

·

Se alojó 1 noche

Great service and staff. Clean location, close to ferry terminal

8

????

24 abr 2025

·

Se alojó 2 noches

Overall it was a pleasant stay. The bed was comfortable and cleanliness was tip top condition. Less than 5 min walk from harbourbay ferry center. There is a 24hrs Spa which the price was reasonable. The hot water seem to be inconsistent, after you fill water for your bathtub, the water will not be hot for your shower. Another occurrence was that there was a power failure and my family and Myself were trap in the lift for about 1minute. The Front Office Manager personally text myself and apologies for the incident. Great customer service but hope it wont happen again as it could be scary for a complete darkness for my young kid.

10

Zuri

12 nov 2023

·

Se alojó 1 noche

Check in and out processes are fast and smooth. Room is clean and spacious. Hotel is just a walking distance to restaurants, spa and wellness centres and convenience stores.Suitable for a short getaway and if want to stay nearby the Habour Bay ferry terminal.

10

TOMOYUKI

28 nov 2024

·

Se alojó 1 noche

ビジネスで宿泊。十分。部屋も広く、水回りも清潔。朝食はバイキングは種類が多く味も良い。インドネシア料理も洋食もある。周辺にレストランも多く困らない。またコンビニも近くにある。ジムの設備は非常に残念。

10

Pierre-Luc

28 sept 2024

·

Se alojó 8 noches

Best hôtel in Batam by far! Excellent service and clean !

10

Yong Ann

18 jun 2025

·

Se alojó 2 noches

Had a pleasant stay here. Location was very near to harbour bay ferry terminal (walking distance). Check-in was swift. Prior to our arrival, I received a message on WhatsApp from concierge if there’s anything they can assist (tip top service). Room was nicely done up as per our remark. Room nice and clean, spacious. We love the overall experience. This is a very quiet area, away from the main road and we personally find it to be very peaceful. Also, they have quite a number of convenience stalls nearby 24/7. They also have 24/7 massage service if you’ll like a good rub. Price is also very affordable! Lastly, I’d like to thank Tesa, Salma, Jaka and Agung for their great hospitality! Not forgetting the male housekeeper at L4 for helping with our request too! Thank you!!

10

Natalie

20 abr 2025

·

Se alojó 2 noches

We chose to stay here in the Presidential Suite during our short getaway to celebrate my husband’s birthday. We were very pleased with the high level of attention to detail shown by Maya and her team. She made sure our check in process was seamless, and even prepared the room with a surprise for my husband, complemented with a personal note from the hotel team. The room itself was huge, with two toilets, of which one had an area to shower as well. There was a dining room, living area and the bedroom. The bedroom was large enough for a king sized bed and an extra rollaway bed we requested for. The bedroom also had a walk in wardrobe. While the hotel is not the newest, the property itself is clean enough for a short getaway and we look forward to staying in the newly renovated hotel the next time we visit Batam. It is easy to get transport from the hotel to the big malls. It is walking distance from Harbour Bay Ferry Terminal, and to awesome seafood joints like Wey Wey Seafood and Baycity Seafood. It was worth it traveling to Batam and trying out staying in the big suite!

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente espaciosas y cómodas, y muchos destacan su distribución amplia y la presencia de bañeras. Algunos mencionan elementos que muestran su antigüedad, como aire acondicionado débil, aislamiento acústico limitado o comodidades anticuadas, como la falta de televisores inteligentes.

Reseñas de huéspedes relacionadas

4

Ng

28 oct 2025

·

Se alojó 2 noches

Hotel is old and room aircon is not cool at all. Room temperature only 26 to 28 degrees even you set to 5 degrees C.

10

Michael

29 jun 2023

·

Se alojó 1 noche

Good room comfy bed

8

JANE ENGPING

4 jul 2024

·

Se alojó 3 noches

Clean and big. Staff are friendly and polite.

8

Damond

27 may 2022

·

Se alojó 3 noches

Air con not as cold as before. Centralised control aircon cannot be adjusted in the room. Need to request for the mini fridge separately.

10

Wee Peng

11 mar 2025

·

Se alojó 1 noche

Service, food and rooms are good but not much sound proof, other tenant open and closed door can hear

8

Dezmun

3 sept 2024

·

Se alojó 2 noches

Should upgrade with smart TV

10

NOLITA

29 jul 2024

·

Se alojó 1 noche

Stayed for 3 nights , requested non-smoking floor . Although we didn’t get a room with a good views, our room was comfortable enough .

10

Farah

1 oct 2025

·

Se alojó 2 noches

Nice and spacious room. Staffs were pleasant and helpful. Will definitely return here. Kids loved the pool!!

10

Natalie

20 abr 2025

·

Se alojó 2 noches

We chose to stay here in the Presidential Suite during our short getaway to celebrate my husband’s birthday. We were very pleased with the high level of attention to detail shown by Maya and her team. She made sure our check in process was seamless, and even prepared the room with a surprise for my husband, complemented with a personal note from the hotel team. The room itself was huge, with two toilets, of which one had an area to shower as well. There was a dining room, living area and the bedroom. The bedroom was large enough for a king sized bed and an extra rollaway bed we requested for. The bedroom also had a walk in wardrobe. While the hotel is not the newest, the property itself is clean enough for a short getaway and we look forward to staying in the newly renovated hotel the next time we visit Batam. It is easy to get transport from the hotel to the big malls. It is walking distance from Harbour Bay Ferry Terminal, and to awesome seafood joints like Wey Wey Seafood and Baycity Seafood. It was worth it traveling to Batam and trying out staying in the big suite!

8

Christian

16 jun 2025

·

Se alojó 2 noches

Grand Deluxe room is comfortable with a nice bath tub, be sure to bring your bath fizzy or bubbler

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es ampliamente elogiado por ser amable, proactivo y atento, incluyendo mensajes previos a la llegada por WhatsApp, un registro rápido y una ayuda considerada durante los problemas. Algunos huéspedes informaron de fallos ocasionales, como retrasos en la preparación de las habitaciones o interacciones poco útiles en la recepción.

Reseñas de huéspedes relacionadas

10

Teo

5 abr 2025

·

Se alojó 2 noches

Amazing hotel staff. Excellent service. Hotel staff message via whatsapp to check your needs time to time. Will come back soon.

8

????

24 abr 2025

·

Se alojó 2 noches

Overall it was a pleasant stay. The bed was comfortable and cleanliness was tip top condition. Less than 5 min walk from harbourbay ferry center. There is a 24hrs Spa which the price was reasonable. The hot water seem to be inconsistent, after you fill water for your bathtub, the water will not be hot for your shower. Another occurrence was that there was a power failure and my family and Myself were trap in the lift for about 1minute. The Front Office Manager personally text myself and apologies for the incident. Great customer service but hope it wont happen again as it could be scary for a complete darkness for my young kid.

10

SING SHI

24 oct 2023

·

Se alojó 2 noches

Always a pleasure to be staying here, everything is wonderful. Especially the staff, always smiling, always welcoming.

10

Lee

29 jun 2025

·

Se alojó 1 noche

Receiving WhatApps from Guest Relation Officer Tesa following up on my trip was a surprised. The text has also reminded me on my ferry booking. This kind gesture have given me the feeling that the hotel welcome us and also appreciate our stay.

10

Mark

15 ago 2025

·

Se alojó 2 noches

Great hotel which was close to the harbour and walking distance to lots of eating and drinking places. Staff were amazing. Nice pool and gym.

10

Pierre-Luc

28 sept 2024

·

Se alojó 8 noches

Best hôtel in Batam by far! Excellent service and clean !

10

Yong Ann

18 jun 2025

·

Se alojó 2 noches

Had a pleasant stay here. Location was very near to harbour bay ferry terminal (walking distance). Check-in was swift. Prior to our arrival, I received a message on WhatsApp from concierge if there’s anything they can assist (tip top service). Room was nicely done up as per our remark. Room nice and clean, spacious. We love the overall experience. This is a very quiet area, away from the main road and we personally find it to be very peaceful. Also, they have quite a number of convenience stalls nearby 24/7. They also have 24/7 massage service if you’ll like a good rub. Price is also very affordable! Lastly, I’d like to thank Tesa, Salma, Jaka and Agung for their great hospitality! Not forgetting the male housekeeper at L4 for helping with our request too! Thank you!!

10

Natalie

20 abr 2025

·

Se alojó 2 noches

We chose to stay here in the Presidential Suite during our short getaway to celebrate my husband’s birthday. We were very pleased with the high level of attention to detail shown by Maya and her team. She made sure our check in process was seamless, and even prepared the room with a surprise for my husband, complemented with a personal note from the hotel team. The room itself was huge, with two toilets, of which one had an area to shower as well. There was a dining room, living area and the bedroom. The bedroom was large enough for a king sized bed and an extra rollaway bed we requested for. The bedroom also had a walk in wardrobe. While the hotel is not the newest, the property itself is clean enough for a short getaway and we look forward to staying in the newly renovated hotel the next time we visit Batam. It is easy to get transport from the hotel to the big malls. It is walking distance from Harbour Bay Ferry Terminal, and to awesome seafood joints like Wey Wey Seafood and Baycity Seafood. It was worth it traveling to Batam and trying out staying in the big suite!

2

Mohd Suraimi

20 mar 2023

·

Se alojó 2 noches

The first time check in was terrible. The male staff only mentioned to signed in. Thats it. Making me to wait for more than 15 mins as the president suite was not ready at 1600hrs. Plus, never even apologies for the wait. He didn't even bother to mentioned to me that i have to wait longer than 15 ins as it was not ready. Then hot tub water was not even hot. There was no benefit for customer even to take president suite. No late check out or any complementary gifts during my stay. Mentioned to the same front desk staff during check out on my stay. The staff didn't even bother, as per review mentioned all staff were well versed in english. Regret on my stay at this hotel. Dont wish to come again with the awful hospitality.

10

Wee Siong

30 dic 2022

·

Se alojó 1 noche

I was not feeling well during check in. The front desk staff Dika recommended a hospital and arranged free transport to send me there. He even offered to help us changed our ferry tickets to ensure I can go back to Singapore for emergency treatment. He helped me a lot within a short period of time! Impressed with his service. Thank you.👍

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Excelente ubicación accesible a pie desde la Terminal de Ferry de Harbour Bay, con abundantes restaurantes y tiendas de conveniencia cerca, y fácil acceso al transporte. Varios huéspedes también encontraron la zona tranquila.

Reseñas de huéspedes relacionadas

10

Wayne

13 mar 2024

·

Se alojó 9 noches

Walkable from Ferry service, clean and tidy with large rooms. While hotel is extending and construction taking place it did not impinge on our stay. Breakfast included was a very large selection of food options. Taxis' and Grab transport was close

10

Mohd

4 jul 2023

·

Se alojó 1 noche

Very near to the ferry terminal

8

ricky

1 feb 2025

·

Se alojó 1 noche

Very close to ferry terminal and the buffet was good to my taste

8

HARIKRISHNAN

25 dic 2023

·

Se alojó 1 noche

Nice hotel to stay. Walking distance to the harbour and seafood restaurants and night clubs. Hotel is clean and comfortable. Many choices for breakfast.

10

Sarjune

22 dic 2022

·

Se alojó 19.345 noches

Great place near the ferry terminal.

8

ang

9 jun 2025

·

Se alojó 1 noche

walking distance near to ferry terminal

8

????

24 abr 2025

·

Se alojó 2 noches

Overall it was a pleasant stay. The bed was comfortable and cleanliness was tip top condition. Less than 5 min walk from harbourbay ferry center. There is a 24hrs Spa which the price was reasonable. The hot water seem to be inconsistent, after you fill water for your bathtub, the water will not be hot for your shower. Another occurrence was that there was a power failure and my family and Myself were trap in the lift for about 1minute. The Front Office Manager personally text myself and apologies for the incident. Great customer service but hope it wont happen again as it could be scary for a complete darkness for my young kid.

10

Mark

15 ago 2025

·

Se alojó 2 noches

Great hotel which was close to the harbour and walking distance to lots of eating and drinking places. Staff were amazing. Nice pool and gym.

10

Yong Ann

18 jun 2025

·

Se alojó 2 noches

Had a pleasant stay here. Location was very near to harbour bay ferry terminal (walking distance). Check-in was swift. Prior to our arrival, I received a message on WhatsApp from concierge if there’s anything they can assist (tip top service). Room was nicely done up as per our remark. Room nice and clean, spacious. We love the overall experience. This is a very quiet area, away from the main road and we personally find it to be very peaceful. Also, they have quite a number of convenience stalls nearby 24/7. They also have 24/7 massage service if you’ll like a good rub. Price is also very affordable! Lastly, I’d like to thank Tesa, Salma, Jaka and Agung for their great hospitality! Not forgetting the male housekeeper at L4 for helping with our request too! Thank you!!

10

Natalie

20 abr 2025

·

Se alojó 2 noches

We chose to stay here in the Presidential Suite during our short getaway to celebrate my husband’s birthday. We were very pleased with the high level of attention to detail shown by Maya and her team. She made sure our check in process was seamless, and even prepared the room with a surprise for my husband, complemented with a personal note from the hotel team. The room itself was huge, with two toilets, of which one had an area to shower as well. There was a dining room, living area and the bedroom. The bedroom was large enough for a king sized bed and an extra rollaway bed we requested for. The bedroom also had a walk in wardrobe. While the hotel is not the newest, the property itself is clean enough for a short getaway and we look forward to staying in the newly renovated hotel the next time we visit Batam. It is easy to get transport from the hotel to the big malls. It is walking distance from Harbour Bay Ferry Terminal, and to awesome seafood joints like Wey Wey Seafood and Baycity Seafood. It was worth it traveling to Batam and trying out staying in the big suite!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno y la comida reciben elogios frecuentes por su variedad y sabor. Algunos huéspedes sienten que el buffet podría mejorarse.

Reseñas de huéspedes relacionadas

10

HWANJU

30 ene 2025

·

Se alojó 2 noches

친절 오래된 건물 같지만 유지보수가 상당히 뛰어남 아침식사가 매우 훌륭했어요

10

Wayne

13 mar 2024

·

Se alojó 9 noches

Walkable from Ferry service, clean and tidy with large rooms. While hotel is extending and construction taking place it did not impinge on our stay. Breakfast included was a very large selection of food options. Taxis' and Grab transport was close

8

ricky

1 feb 2025

·

Se alojó 1 noche

Very close to ferry terminal and the buffet was good to my taste

8

Christian

1 ene 2025

·

Se alojó 1 noche

Nice stay with tub to soak at NYE, however, too little space for the restaurant and they clearly need to expand

8

HARIKRISHNAN

25 dic 2023

·

Se alojó 1 noche

Nice hotel to stay. Walking distance to the harbour and seafood restaurants and night clubs. Hotel is clean and comfortable. Many choices for breakfast.

8

Nur Elissa

12 feb 2024

·

Se alojó 2 noches

Breakfast buffet can be improved. Cleaniness wise, average but better than majority of the hotels in Batam.

10

Amuthavalli Shanthi

10 oct 2025

·

Se alojó 2 noches

Lovely hotel. Staff were friendly and the food was great.

8

Ee Chieng

30 jun 2023

·

Se alojó 1 noche

good location, convenient. nearby harbor bay terminal. breakfast is good.

10

TOMOYUKI

28 nov 2024

·

Se alojó 1 noche

ビジネスで宿泊。十分。部屋も広く、水回りも清潔。朝食はバイキングは種類が多く味も良い。インドネシア料理も洋食もある。周辺にレストランも多く困らない。またコンビニも近くにある。ジムの設備は非常に残念。

8

Kazuhiro

30 ago 2025

·

Se alojó 2 noches

港から近く、周辺にレストランやコンビニなどがあり便利です。マリオットホテル横の海岸沿いにあるレストラン街もきれいです。スイスベルホテルもきれいで、朝食は充実しています。ただ、この周辺のエリアから外に出ると、下水道のふたがないところが多く、非常に危険です。それほど見るべきものもないので、ホテルから港周辺でのんびりするのがいいでしょうか。観光地としてはおすすめしません。

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	62 US$
febrero	64 US$
marzo	58 US$
abril	59 US$
mayo	57 US$
junio	58 US$
julio	60 US$
agosto	78 US$
septiembre	68 US$
octubre	65 US$
noviembre	62 US$
diciembre	70 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $87
18 $64	19 $59	20 $59	21 $59	22 $59	23 $61	24 $61
25 $59	26 $59	27 $73	28 $73	29 $71	30 $61	31 $61

DO	LU	MA	MI	JU	VI	SA
1 $59	2 $59	3 $59	4 $59	5 $59	6 $66	7 $331
8 $73	9 $60	10 $59	11 $59	12 $59	13 $61	14 $61
15 $59	16 $59	17 $59	18 $59	19 $59	20 $61	21 $61
22 $59	23 $59	24 $59	25 $59	26 $59	27 $61	28 $61
29 $59	30 $59

Swiss-Belhotel Harbour Bay

Precios para Swiss-Belhotel Harbour Bay

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Suite junior, 1 cama de matrimonio grande

Habitación Deluxe con 2 camas individuales

Suite presidencial, 1 cama de matrimonio grande, vistas al mar

Habitación Deluxe (Deluxe King)

Habitación Deluxe, 1 cama de matrimonio grande (Grand Deluxe)

Reseñas de los huéspedes sobre Swiss-Belhotel Harbour Bay

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas

Datos del negocio