Westmount River Inn

This place is fine but not as advertised. It is a bed and breakfast not an in or hotel room. No TVs in the room as add states. Nice enough people clean and safe but def not what is advertised

It is not as advertised. We did mot stay. We lost ALL our money. Owner was creepy. Place smelled. Only 2hr oarking on street. No river view nor access. No proximity to shopping. Like a creepy smelly. Owner said if you refuse to stay you can get refund from Expedia. Then we were refued to refund. Total bad experience for a romantic night..

This is not an Inn you have a room in someone house. Upon entry you are advised to leave your shoes at the front door and bring suitcases upstairs yourself. AC Not working. 28 degrees in room. When expressing displeasure we were told we didn’t have to stay if we didn’t want but no refunds available. All in all a bad experience.

This is a very expensive private property to stay at. This is a house and it needs some work. Overall the experience was very disappointing, we had a suite and the bed was comfortable but the shower came out rusty and was not clean. The “hotel provided” soaps were large (used) bottles of Irish spring and head and shoulders. Our room had an adjoining room that had a bicycle lock wrapped around the handles as the lock between the rooms. We were given a basement room that was cold with no room temperature control and a very thin blanket. In the morning you hear everything going on in the house above you so it was hard to sleep once others started to get up. We also made a computer error when we booked through Expedia and booked for the wrong day. The owners would not offer a refund or allow us to change to a later date and blamed us for a loss of clients even though the mistake was more than a week away and we tried to get ahold of them immediately after the mistake was made. It took 2 days for a call to reach someone at the property and no one is regularly available.

AVOID THIS PLACE UNDER ALL CIRCUMSTANCES, IT IS NOT AN INN OR A HOTEL , WRONG REPRESENTATION WITH THE NAME AS WESTMOUNT RIVER INN, IT IS PRIVATE HOME WHICH STINKS. IT STATES FREE PARKING WHICH IS A STREET PARKING. THE OWNER/S ARE A RIPPOFF DOES NOT REFUND YOUR MONEY PAID THROUGH EXPEDIA , WHEN EXPEDIA CALLS TO CONFIRM THE CANCELLATION THEY DO NOT ANSWER THEIR CALL. YOUR ARE BETTER OFF GOING TO ANY HOTEL IN TOWN RATHER THAN THIS ONE. WHEN I GAVE MY PHONE TO THE PERSON ON THE PROPERTY TO TALK TO EXPEDIA HE LIES STATING THAT HE IS NOT THE OWNER WHEN HE WAS. TOTAL RIP OFF. THEY CHARGED ME MORE THAN $600 FOR 2 NIGHT BOOKING WHICH I CANCELLED DUE TO WRONG REPRESENTATION AND STINKING PLACE, NOT A SAFE PLACE AT ALL. I WOULD NOT EVEN CONSIDER STAYING THERE FOR FREE. NOW THEY ARE NOT REFUNDING MY MONEY EVEN THOUGH I DID NOT CHECK IN OR USED THEIR FACILITY. PLEASE AVOID THIS PLACE, ALL WRONG REPRESENTATION.

i would never book this again. i booked early check i , and was told to come back later. they have cheap plastic flip flop shoes you are supposed to wear to your room. It is not an Inn, it is a boarding house, it is totally misrepresented. I had to go and book a different room, and booking is not refundable, so it was a waste of money

this is not hotel at all. This is a person's private house.

Beautiful private house but lacking the security, comfort and amenities of a 4 star guest house. We do not recommend. Security: No security locks on room doors and a 'honour system' for locking the main entrance door. We put a chair against our door for security. The "Check-out" process meant leaving our keys on the kitchen counter. Comfort: Bed mattress and pillows (foam) were lumpy; we didn't get a good night sleep. Top sheet was percale 180 thread count (Thomaston t-180), covered by thin nylon blanket (Vellux). Polyester comforter. Amenities: Contrary to their Expedia profile, there is no room service or dining options. The host referred us to Uber Eats. Parking is street parking. What could be improved: - Security locks for guest room and main door security system. - New or better quality mattress, pillows and bedding. - Remove reference to room service from the Expedia website (intentional misrepresentation?, the host said it meant they "serviced the room" ) . - The host has a strict policy requiring guests to remove their shoes at the front door. They should provide house slippers as is customary in this situation. The host provided me slippers when I asked, did not offer slippers to my spouse. - Remove the first picture from their Expedia profile that shows what looks like a hotel tower. It's the first picture that pops up when using the Expedia mobile app.

Place looks more like a bed and breakfast than a hotel, but the place was beautiful and well kept. It was close to downtown and Kensington, but far cheaper. John and Kim were very accommodating. Would highly recommend.

We don't usually stay in bed and breakfast type lodging. But we were very pleasantly surprise at the stay at Westmount. Kim the owner was very accommodating of our needs for a ground floor room given our heavy suitcases and not wanting to damage the incredible wookwork in the home. She made us an excellent breakfast and we had pleasant conversations. She also gave us excellent advice on nearby restaurants. The location is perect to stay near downtown in a pretty neighborhood very close to the Bow river. Excellent accomodations and would recommend to others. Be careful with the location on digital maps since we almost went two doors down the street! And Kim insists on no shoes on those wonderful wood floors.

Just a few changes would have greatly increased my satisfaction. Hairs and stains on the sheets put me right off. Fireplace not functional. Too few towels. Had to run and empty tub a couple of times to rid the water of floaties. Steam control in shower not working. Bubble control on tub only seemed to be in Spanish. Has potential - just needs more attention to details.

I feel bad about posting this review because the hosts are very nice people and very accommodating. We did not know when we booked that the room was in the basement. The shower rod fell down, the sink plug did not work, the overhead light came on suddenly at 4 am one night, the bed sagged in the middle, the shower hand-held unit came right out of the wall, there were black marks on the face cloths, yellow marks on the sheets, live spider on the window sill. They have some very nice rooms upstairs so it's a mystery why they left the basement room at $189 per night in such disrepair.

This is a very expensive private property to stay at. This is a house and it needs some work. Overall the experience was very disappointing, we had a suite and the bed was comfortable but the shower came out rusty and was not clean. The “hotel provided” soaps were large (used) bottles of Irish spring and head and shoulders. Our room had an adjoining room that had a bicycle lock wrapped around the handles as the lock between the rooms. We were given a basement room that was cold with no room temperature control and a very thin blanket. In the morning you hear everything going on in the house above you so it was hard to sleep once others started to get up. We also made a computer error when we booked through Expedia and booked for the wrong day. The owners would not offer a refund or allow us to change to a later date and blamed us for a loss of clients even though the mistake was more than a week away and we tried to get ahold of them immediately after the mistake was made. It took 2 days for a call to reach someone at the property and no one is regularly available.

Great location, easily walkable quiet neighbourhood. Beautiful clean rooms with comfortable beds. A very high quality experience with warm caring hosts.

Overall the condition and cost does not match. The bed sheet is not clean.

The place has a beautiful and luxurious interior as pictured, the woodwork and detail are like none I've ever seen before. It is a unique stay that is good for occasions! I will come back whenever I'm in Calgary again. The mattress was great. The place is very clean and comfortable and the hosts were welcoming and kind.

Very clean very beautiful place to stay. Hosts were very nice.

Quiet and clean.

Very hospitable owners. Great location nice clean basic room for the queen.

Nice building that seems to no longer be well maintained. Flat pillows, creaky bed and not as clean as it should be. We chose this hoping for something unique and a little nicer than a chain hotel. It was considerably more expensive than a chain hotel, but worse than a chain hotel in the things that netter most.

The craftsmanship of the home’s interior was incredible - beautiful custom built-ins, consistent throughout the home, the floor was custom detailed, done by the owner. It almost felt like an older manor style home with the wainscoting and elegant finishes. The owners were very nice, accommodating people, and fairly knowledgeable when I asked about parking in certain areas. Breakfast options were plentiful and tasty! Room was clean, though there was an old stain on the one pillow. Mattress was very nice, pillows were just okay. The bathroom shower was AWESOME, it had an amazing rainfall shower. However, I accidentally locked the basement room where I was staying. There was an “exterior interior” door that led to a closed hallway leading to my bedroom and bathroom. No one told me I couldn’t lock this hallway door from the outside, as the lock wasn’t the same as my lockable bedroom door. (Owner had to unlock it!) This strange set-up was caused by the establishment of a basement suite, likely for the owners family. The “wall” closing off my hallway wasn’t a “proper” dry walled wall that goes from floor to ceiling. It was more like the back of a cupboard, and light could escape along the crack by the ceiling. When I turned the hallway light on, a light clearly came on on the other side of the wall in the basement suite. Vice versa, if the tenants turned on their light using the two-way switch, my hallway light would also come on. Just weird. Still, would stay again!

I feel bad about posting this review because the hosts are very nice people and very accommodating. We did not know when we booked that the room was in the basement. The shower rod fell down, the sink plug did not work, the overhead light came on suddenly at 4 am one night, the bed sagged in the middle, the shower hand-held unit came right out of the wall, there were black marks on the face cloths, yellow marks on the sheets, live spider on the window sill. They have some very nice rooms upstairs so it's a mystery why they left the basement room at $189 per night in such disrepair.

The economy king room is in the basement, which I was unaware of until arrival.

Checking in was easy and we had a quick tour of the room. This accommodation is actually much bigger than the photos show. The bathtub is perfect for the big and tall and the dual sinks make getting ready in the morning much easier. Having an office area to the side of the fireplace meant I could take a video meeting and my spouse could stay out of sight in bed. Downstairs they had coffee and tea ready with muffins in the morning, and everything was just so easy. Also, we forgot an item on check-out and the staff was helpful in getting it back.

This is a very expensive private property to stay at. This is a house and it needs some work. Overall the experience was very disappointing, we had a suite and the bed was comfortable but the shower came out rusty and was not clean. The “hotel provided” soaps were large (used) bottles of Irish spring and head and shoulders. Our room had an adjoining room that had a bicycle lock wrapped around the handles as the lock between the rooms. We were given a basement room that was cold with no room temperature control and a very thin blanket. In the morning you hear everything going on in the house above you so it was hard to sleep once others started to get up. We also made a computer error when we booked through Expedia and booked for the wrong day. The owners would not offer a refund or allow us to change to a later date and blamed us for a loss of clients even though the mistake was more than a week away and we tried to get ahold of them immediately after the mistake was made. It took 2 days for a call to reach someone at the property and no one is regularly available.

Great location, easily walkable quiet neighbourhood. Beautiful clean rooms with comfortable beds. A very high quality experience with warm caring hosts.

The place has a beautiful and luxurious interior as pictured, the woodwork and detail are like none I've ever seen before. It is a unique stay that is good for occasions! I will come back whenever I'm in Calgary again. The mattress was great. The place is very clean and comfortable and the hosts were welcoming and kind.

The windows in the room didn’t close which led to a very noisy and restless night for us from the noise outside on the streets at night and early morning. Also the bed mattress was kind of sloping on my side of the bed. It was very uncomfortable. Other than that it was Ok for the price.

Kim, John, and Claire were lovely hosts. They offered my a lot of food and ensured I was satisfied with my stay. The room was enormous, clean, and modern.

The rooms definitely have some heating/ac issues. The staff told me they were being resolved but I still would prefer being able to open the windows.

The interior design was absolutely gorgeous. John and Kim were very polite and welcoming. They ensured we had everything we needed and provided a complimentary fruit tray after we were settled in. I would highly recommend this high end establishment over a hotel any day

Guest beware. We arrived at the property and knocked on the door and hit the buzzer and got no response. We then tried calling the property 3 times while we waited for an hour outside and also got none response. During that time we also called Expedia who said they called twice and couldn’t get a response. After an hour we decided to just leave. Expedia was able to get hold of them the two hours later and they claimed they were there despite Expedia even saying no one was answering. This property is a house so there’s no entrance like a normal hotel. We finally heard from the hotel at 6:33pm saying they’d give us a partial refund if we cancel by 730. I wasn’t able to find a way to cancel so messages the property and got not response. I called Expedia and they said that the property set there check out to end at 630 so that’s when cancellations ends. They sent us a email at 633 offering a refund if we cancel knowing that it wasn’t possible for us to cancel. This whole thing felt like a scam. We never got any money back.

This is not an Inn you have a room in someone house. Upon entry you are advised to leave your shoes at the front door and bring suitcases upstairs yourself. AC Not working. 28 degrees in room. When expressing displeasure we were told we didn’t have to stay if we didn’t want but no refunds available. All in all a bad experience.

I was visiting Calgary for a work conference and needed an affordable place to stay within short driving distance to the BMO Centre and this place was perfect! The host family was really nice and attentive and my room was extremely comfortable. It was slightly warm in the room but after mentioning it to Kim she brought me a fan! I would definitely stay here again if I ever visit Calgary and highly recommend to anyone looking for a place to stay that’s close to downtown.

Checking in was easy and we had a quick tour of the room. This accommodation is actually much bigger than the photos show. The bathtub is perfect for the big and tall and the dual sinks make getting ready in the morning much easier. Having an office area to the side of the fireplace meant I could take a video meeting and my spouse could stay out of sight in bed. Downstairs they had coffee and tea ready with muffins in the morning, and everything was just so easy. Also, we forgot an item on check-out and the staff was helpful in getting it back.

John and Kim were amazing hosts. They were very attentive and answered any and all questions we had about the house. The inn is gorgeous. The location is great, a very quick drive to downtown. A quick walk around the corner to some shops and restaurants as well. Absolutely lovely, will definitely stay again.

AVOID THIS PLACE UNDER ALL CIRCUMSTANCES, IT IS NOT AN INN OR A HOTEL , WRONG REPRESENTATION WITH THE NAME AS WESTMOUNT RIVER INN, IT IS PRIVATE HOME WHICH STINKS. IT STATES FREE PARKING WHICH IS A STREET PARKING. THE OWNER/S ARE A RIPPOFF DOES NOT REFUND YOUR MONEY PAID THROUGH EXPEDIA , WHEN EXPEDIA CALLS TO CONFIRM THE CANCELLATION THEY DO NOT ANSWER THEIR CALL. YOUR ARE BETTER OFF GOING TO ANY HOTEL IN TOWN RATHER THAN THIS ONE. WHEN I GAVE MY PHONE TO THE PERSON ON THE PROPERTY TO TALK TO EXPEDIA HE LIES STATING THAT HE IS NOT THE OWNER WHEN HE WAS. TOTAL RIP OFF. THEY CHARGED ME MORE THAN $600 FOR 2 NIGHT BOOKING WHICH I CANCELLED DUE TO WRONG REPRESENTATION AND STINKING PLACE, NOT A SAFE PLACE AT ALL. I WOULD NOT EVEN CONSIDER STAYING THERE FOR FREE. NOW THEY ARE NOT REFUNDING MY MONEY EVEN THOUGH I DID NOT CHECK IN OR USED THEIR FACILITY. PLEASE AVOID THIS PLACE, ALL WRONG REPRESENTATION.

Hosts were hospitable , very courteous. Great place to stay. Recommended.

The hosts were very respectable and professional, made us feel super comfortable. I will absolutely book again in the future.

Place looks more like a bed and breakfast than a hotel, but the place was beautiful and well kept. It was close to downtown and Kensington, but far cheaper. John and Kim were very accommodating. Would highly recommend.

John and Kim were amazing hosts. They were very attentive and answered any and all questions we had about the house. The inn is gorgeous. The location is great, a very quick drive to downtown. A quick walk around the corner to some shops and restaurants as well. Absolutely lovely, will definitely stay again.

Great location, easily walkable quiet neighbourhood. Beautiful clean rooms with comfortable beds. A very high quality experience with warm caring hosts.

Nice and convenient stay

Great bed and breakfast with excellent service by John and his wife. Beautiful location.

We were there to visit a family member at Foothills Hospital. It was the perfect location because it was a 10 minute drive to the hospital but walking distance to morning coffee and dinner. Exactly what we needed.

Quiet and clean.

Very hospitable owners. Great location nice clean basic room for the queen.

Beautiful area, wonderful accomidations. Unmatched hospitality, and walking didtqnce from mostly anything you are looking for. Fantastic service, and a fantastic stay overall.

Place looks more like a bed and breakfast than a hotel, but the place was beautiful and well kept. It was close to downtown and Kensington, but far cheaper. John and Kim were very accommodating. Would highly recommend.

We don't usually stay in bed and breakfast type lodging. But we were very pleasantly surprise at the stay at Westmount. Kim the owner was very accommodating of our needs for a ground floor room given our heavy suitcases and not wanting to damage the incredible wookwork in the home. She made us an excellent breakfast and we had pleasant conversations. She also gave us excellent advice on nearby restaurants. The location is perect to stay near downtown in a pretty neighborhood very close to the Bow river. Excellent accomodations and would recommend to others. Be careful with the location on digital maps since we almost went two doors down the street! And Kim insists on no shoes on those wonderful wood floors.

The craftsmanship of the home’s interior was incredible - beautiful custom built-ins, consistent throughout the home, the floor was custom detailed, done by the owner. It almost felt like an older manor style home with the wainscoting and elegant finishes. The owners were very nice, accommodating people, and fairly knowledgeable when I asked about parking in certain areas. Breakfast options were plentiful and tasty! Room was clean, though there was an old stain on the one pillow. Mattress was very nice, pillows were just okay. The bathroom shower was AWESOME, it had an amazing rainfall shower. However, I accidentally locked the basement room where I was staying. There was an “exterior interior” door that led to a closed hallway leading to my bedroom and bathroom. No one told me I couldn’t lock this hallway door from the outside, as the lock wasn’t the same as my lockable bedroom door. (Owner had to unlock it!) This strange set-up was caused by the establishment of a basement suite, likely for the owners family. The “wall” closing off my hallway wasn’t a “proper” dry walled wall that goes from floor to ceiling. It was more like the back of a cupboard, and light could escape along the crack by the ceiling. When I turned the hallway light on, a light clearly came on on the other side of the wall in the basement suite. Vice versa, if the tenants turned on their light using the two-way switch, my hallway light would also come on. Just weird. Still, would stay again!

The interior design was absolutely gorgeous. John and Kim were very polite and welcoming. They ensured we had everything we needed and provided a complimentary fruit tray after we were settled in. I would highly recommend this high end establishment over a hotel any day

Checking in was easy and we had a quick tour of the room. This accommodation is actually much bigger than the photos show. The bathtub is perfect for the big and tall and the dual sinks make getting ready in the morning much easier. Having an office area to the side of the fireplace meant I could take a video meeting and my spouse could stay out of sight in bed. Downstairs they had coffee and tea ready with muffins in the morning, and everything was just so easy. Also, we forgot an item on check-out and the staff was helpful in getting it back.

Great bed and breakfast with excellent service by John and his wife. Beautiful location.

Beautiful private house but lacking the security, comfort and amenities of a 4 star guest house. We do not recommend. Security: No security locks on room doors and a 'honour system' for locking the main entrance door. We put a chair against our door for security. The "Check-out" process meant leaving our keys on the kitchen counter. Comfort: Bed mattress and pillows (foam) were lumpy; we didn't get a good night sleep. Top sheet was percale 180 thread count (Thomaston t-180), covered by thin nylon blanket (Vellux). Polyester comforter. Amenities: Contrary to their Expedia profile, there is no room service or dining options. The host referred us to Uber Eats. Parking is street parking. What could be improved: - Security locks for guest room and main door security system. - New or better quality mattress, pillows and bedding. - Remove reference to room service from the Expedia website (intentional misrepresentation?, the host said it meant they "serviced the room" ) . - The host has a strict policy requiring guests to remove their shoes at the front door. They should provide house slippers as is customary in this situation. The host provided me slippers when I asked, did not offer slippers to my spouse. - Remove the first picture from their Expedia profile that shows what looks like a hotel tower. It's the first picture that pops up when using the Expedia mobile app.

Kim, John, and Claire were lovely hosts. They offered my a lot of food and ensured I was satisfied with my stay. The room was enormous, clean, and modern.

We don't usually stay in bed and breakfast type lodging. But we were very pleasantly surprise at the stay at Westmount. Kim the owner was very accommodating of our needs for a ground floor room given our heavy suitcases and not wanting to damage the incredible wookwork in the home. She made us an excellent breakfast and we had pleasant conversations. She also gave us excellent advice on nearby restaurants. The location is perect to stay near downtown in a pretty neighborhood very close to the Bow river. Excellent accomodations and would recommend to others. Be careful with the location on digital maps since we almost went two doors down the street! And Kim insists on no shoes on those wonderful wood floors.