Quality Hotel Friends

Parking near the hotel is limited and often pricey, though garages nearby are available; lifts can bottleneck when events end. The gym is acceptable but capacity is small, the sky bar is liked yet hours vary, and the sauna underwhelms.

Many guests find rooms clean on arrival, but several report missed or inconsistent housekeeping and noticeable wear or dust in bathrooms and fittings. Occasional stained linens and unkempt shared areas are also mentioned.

Room experiences range from spacious, view‑rich corners to compact, sparsely furnished or windowless options. Comfort is mixed with frequent comments about warm or poorly ventilated rooms, limited seating or desks, occasional noise near elevators or events, and basic in‑room features.

Staff are often praised as friendly, helpful and accommodating, with early check‑ins and quick fixes noted. However, long check‑in queues and inconsistent room servicing appear in multiple reviews.

Excellent for concerts and shopping, set beside Westfield Mall of Scandinavia and Friends/Strawberry Arena with commuter rail close by. Handy for reaching central Stockholm and Arlanda by public transport.

Breakfast is widely praised for range and taste, but many describe a crowded, cafeteria‑like setting where items can run out and hot dishes turn lukewarm. Other on‑site dining and bar experiences vary.