Palmerston Suites

The room was warm, and the bed comfortable (though the bottom sheet wasn't big enough for the double bed; I was alone; two people might have been more affected by this). (1) Biggest flaw: NO TABLE/BREAKFAST BAR OR CHAIRS TO EAT FOOD. (In fact no chair at all), though basic cooking facilities (microwave, small hob, kettle, toaster), pans and utensils were provided; nor were there any trays to eat off one's lap. (2) Not suitable for anyone of limited mobility or 'traditional build': the stairs down to my basement room had no rail for part of the way, and the shower and surrounding area were cramped (though the water was nice and hot)

Central and clean with good facilities for a city break

The property is fairly close to bus and tram transportation. It's 2 block walk to the main road that connects directly to Princes street. My main complaint is there is only once accessible outlet in the bedroom. There are outlets you can use in the kitchen which we did. No outlet other than for a shaver connection (not a standard outlet) in the bathroom. Had to use the one outlet available in the bedroom to use the hair dryer (or use the kitchen outlet). With 4 adults and phones, iPad, portable chargers to re-charge, that was an inconvenience. There is no option to purchase any water or snacks in hotel. We were placed on the first floor which was super convenient given our heavy luggage. I don't think there is a lift.

Very neat and clean and comfortable stay . Only downside is no lifts otherwise it’s very comfortable stay . Very accessible to the main areas of Edinburgh. Would highly recommend

This was a nice place to stay while in Edinburgh. It was nice having a kitchenette which made it convenient for breakfast. Everything worked in the room but it would have been nice to being able to open a window for ventilation as there was no fan. The area around this location is heavy residential but it was beautiful to walk through. The only knock is there is no lift and you have to carry your luggage upstairs. I would definitely stay here again.

We had difficulty getting into the property even though we had advised them of late arrival. They sent an email through Expedia explaining how to get in which Palmerston showed me, but I still haven’t received! We did love the neighborhood and the 75 steps up to our room were invigorating!!

Great stay overall. Clean and renovated. Good amount of space and facilities when it is low season prices. Nice to have a kitchen and fridge. Clean and renovated interior. High ceilings in hall and historic wooden staircase to rooms.

Problematic for available parking. We stayed twice: at the beginning of our trip and at the last night of our trip. Last night was far better than the first night. The first night’s stay, our auto key door was broken so we were given a key and the door handle was nonexistent. On our first night’s stay, the receptionist did not explain how to use the card for electricity. She wasn’t very helpful nor was she friendly. Upon our last night’s stay, we had a nicer room and our welcome was far friendlier.

We came here for new years eve, good location 10min walk to princess street. Really enjoyed our stay just a couple of things to be aware of... there is no lift and a lot of stairs, we had requested a low level room as i have mobility issues and were put right on top floor with 6 sets of stairs was not ideal. Room was lovely, cleaned and fresh towels everyday. 1 of the days we got up late and the cleaner walked straight in without knocking. Very apologetic but also embarrassing for me as i was just in a towel after showering. Room was extremely hot all the time. Not a bad stay

Lovely place very clean and organized.

Basement rooms at this place are disgusting. Silverfish in the bathroom, filthy chair. Roasting hot like an inferno. Not fit for occupation. Upstairs ok but do NOT under any circumstances stay in their basement!

location was great. The neighbourhood was good. the room was fine however a bit unclean. I found a few hairs in the toilet. Our room was underground. Overall it was a good stay. 3/5

Beautifully clean, huge room, with everything you need to stay much longer than I did. Super easy late check-in, too (thank you!)

Lovely clean and warm apartment everything you would need for a short or long term break kitchen and bathroom all in the one apartment bus stop 5 minutes walk to Edinburgh city centre or 20 minutes walk lots of local shops pubs and restaurants nearby

Was very disappointed with the condition of our room, as well as the lack of communication when I did send them a message. The location is very good, the bed was very comfortable and it was convenient to have a small kitchen. I appreciated the email for late check in and that was easy. The place is in need of some repairs and proper cleaning. There was a lot of dust/mold in the bathroom vent as well as the fridge vents, the curtains were coming off the rod, the tv remote was absolutely disgusting and the kitchen didn't have enough tools to actually cook much. My communication during our stay on this went unanswered. I wouldn't stay there again because of the above.

Bathroom faucet so wobbly we couldn't use it; mice in the room; food left in fridge from previous occupant; dirty towels left in bin from previous occupant; lamps on either side of bed were broken; pillows filled with golf-ball sized lumps; no one was ever at the front desk--same umbrella was behind the desk every day, never moved. We left a day early; slept the third night in our clothes with bags packed so we could leave early in the morning. We met another traveller who said he had also stayed there a few years ago and had a similar experience. The owners haven't learned, and I don't see how they stay in business, So I am telling the truth to warn off other travelers!

Have stayed a couple of times now and have just re-booked. Great location, within a super easy walk to the tram, loads of bus routes etc. The rooms are spacious, clean and comfortable. Check-in is easy, too.

This was good value with a central location and I would stay again as close to my office for work. The room was a decent size. Shower was a bit small but good pressure. The curtains were a bit stained and could do with being replaced, same with sofa. Overall decent experience.

I'm not sure why this venue is rated as four stars, it is not. As a woman on her own, I really was not comfortable with my room being just inches from the front entry. I travel a fair amount and this was the only time I've ever but something behind the door so I'd wake if my door opened. The smell of damp in the bathroom was disgusting. I went straight out and bought an airfreshner. The bathroom was small and even with the sliding shower door fully open it was a struggle to get in and I'm not a large person. There were two sofas in the room whibh

The hotel is in a lovely location and close to transportation. It is a beautiful historic building on the outside, but the room desperately needs updating, i.e. curtains, carpet, kitchen, furniture, etc. The weather was warm when we were there and it was suffocating inside, especially since the window didn’t open.

The room was warm, and the bed comfortable (though the bottom sheet wasn't big enough for the double bed; I was alone; two people might have been more affected by this). (1) Biggest flaw: NO TABLE/BREAKFAST BAR OR CHAIRS TO EAT FOOD. (In fact no chair at all), though basic cooking facilities (microwave, small hob, kettle, toaster), pans and utensils were provided; nor were there any trays to eat off one's lap. (2) Not suitable for anyone of limited mobility or 'traditional build': the stairs down to my basement room had no rail for part of the way, and the shower and surrounding area were cramped (though the water was nice and hot)

Basement rooms at this place are disgusting. Silverfish in the bathroom, filthy chair. Roasting hot like an inferno. Not fit for occupation. Upstairs ok but do NOT under any circumstances stay in their basement!

Room has a big space and comfortable. More than enough for two persons. Room is clean and the location is great. I have to admit that this is one of my favourite stay.

Beautifully clean, huge room, with everything you need to stay much longer than I did. Super easy late check-in, too (thank you!)

Luxury suite - very nice apartment in a good location albeit very hot inside. Comfortable bed. Shower was super hot or was stoping working. Easy check in and out, nice staff

Honestly one of the worst stays I’ve had in a hotel. We initially went to drop off our bags but couldn’t be checked in yet as we were slightly early so we said no problem can we leave our bags and then check in later on and that was fine with the receptionist. Later when returning nobody was at the desk to let us in so we waited, rang both numbers available and buzzed for about 25 minutes, then someone coming in kindly let us in so we got in and waited another 5 minutes until we saw our key in an envelope with our name and room number on so we got it and went upstairs. 20 minutes later we got a call back from reception so we explained and was told “I was only away from the desk for 10 minutes” which was just clearly untrue and my call log can show otherwise. So we basically just said we have checked in now so it’s done and ended the rather passive aggressive call from the receptionist. Everything in the room looked as if it was found on Facebook marketplace secondhand or something. The shower was like a trickle down your back and the temperature was a choice of either scalding, tepid or freezing, the tap in the kitchenette only had warm water and the rest of the room was just incredibly strange. There was even a random ottoman for some strange reason. We never saw a soul at the desk after that first encounter and the only positive I could possibly saw is that it wasn’t disgustingly dirty and it had a lot of plug sockets. Overall I’m really unhappy with this stay.

Shower was difficlult to set. Not much pressure

Marvellous veiw of edinburgh castle from the hotel window. The room was lovely and spacious had everything you needed and the kitchen was a bonus. I would definitely stay here again and woukd recommend to friends and family.

Have stayed a couple of times now and have just re-booked. Great location, within a super easy walk to the tram, loads of bus routes etc. The rooms are spacious, clean and comfortable. Check-in is easy, too.

NIGHTMARE HOTEL. We had booked a 4 night stay in what seemed to be a well located - good reputation apartment block. How wrong we were. We were awoken in the middle of the night (twice, one at 2am & another night at 4am) to banging on the front communal door and then somebody banging on our own front windows (right by our bed) as we were staying on the ground floor. This was utterly terrifying to say the least. Even if this was someone locked out- this didn’t matter- we called the out of hours emergency number and it went straight to voicemail multiple times, when speaking to the receptionist the next morning who was utterly helpless, she was more concerned that we had phoned 101 to get advice from The police rather than checking what had happened. The police actually attended the property to investigate after we called 999 due to this being multiple times that someone was banging on our windows trying to gain access into the building. They thought it became a concern for welfare. The room itself was very basic. A tap that you could almost pull off when trying to turn it on, a door that looked like it has been kicked in, very basic kitchen supplies - we ended up buying even kitchen spray and wipes for the surface as there was nothing to use - the fans for the bathroom and kitchen barely worked and the overall room was not worth the ridiculous amount of money we payed for it. We are utterly fed up and disappointed in this stay, we will NEVER be staying here again.

Great stay near central Edinburgh. Location was convenient, the room was very spacious, and I'd definitely stay here again. The property was a little late in sending details regarding late check-in (it took them over 24 hours to respond) but everything worked out well in the end.

Rumana at the front desk was just incredible. So kind and made me feel welcome straight away. Thank you very much for all your help and looking forward to welcoming you here in Bondi Beach :). The cleaners did an amazing job as well, congratulations!

Problematic for available parking. We stayed twice: at the beginning of our trip and at the last night of our trip. Last night was far better than the first night. The first night’s stay, our auto key door was broken so we were given a key and the door handle was nonexistent. On our first night’s stay, the receptionist did not explain how to use the card for electricity. She wasn’t very helpful nor was she friendly. Upon our last night’s stay, we had a nicer room and our welcome was far friendlier.

I like this property, clean , easily travel duration, friendly service, entirely excellent

Convenient location, clean. required insistence to receive 2nd blanket for shared bed( traveled with good friend, not husband). Bed smaller than booked king size. Room key disabled on 2nd day of stay. Very difficult to receive response from Hotel to get us into our rooms. Had to leave message on answering machine twice. Staff in hotel next door stated this is a frequent problem . They tried to reach the staff to help us, too and got their answering machine. If you don't have international calling on your phone, you can not reach them. Service desk closes at 6 PM.

Honestly one of the worst stays I’ve had in a hotel. We initially went to drop off our bags but couldn’t be checked in yet as we were slightly early so we said no problem can we leave our bags and then check in later on and that was fine with the receptionist. Later when returning nobody was at the desk to let us in so we waited, rang both numbers available and buzzed for about 25 minutes, then someone coming in kindly let us in so we got in and waited another 5 minutes until we saw our key in an envelope with our name and room number on so we got it and went upstairs. 20 minutes later we got a call back from reception so we explained and was told “I was only away from the desk for 10 minutes” which was just clearly untrue and my call log can show otherwise. So we basically just said we have checked in now so it’s done and ended the rather passive aggressive call from the receptionist. Everything in the room looked as if it was found on Facebook marketplace secondhand or something. The shower was like a trickle down your back and the temperature was a choice of either scalding, tepid or freezing, the tap in the kitchenette only had warm water and the rest of the room was just incredibly strange. There was even a random ottoman for some strange reason. We never saw a soul at the desk after that first encounter and the only positive I could possibly saw is that it wasn’t disgustingly dirty and it had a lot of plug sockets. Overall I’m really unhappy with this stay.

Was very disappointed with the condition of our room, as well as the lack of communication when I did send them a message. The location is very good, the bed was very comfortable and it was convenient to have a small kitchen. I appreciated the email for late check in and that was easy. The place is in need of some repairs and proper cleaning. There was a lot of dust/mold in the bathroom vent as well as the fridge vents, the curtains were coming off the rod, the tv remote was absolutely disgusting and the kitchen didn't have enough tools to actually cook much. My communication during our stay on this went unanswered. I wouldn't stay there again because of the above.

All I can say is property management is not accommodating. I’d love to fully explain but proper explanation doesn’t meet the guidelines of this website.

Bathroom faucet so wobbly we couldn't use it; mice in the room; food left in fridge from previous occupant; dirty towels left in bin from previous occupant; lamps on either side of bed were broken; pillows filled with golf-ball sized lumps; no one was ever at the front desk--same umbrella was behind the desk every day, never moved. We left a day early; slept the third night in our clothes with bags packed so we could leave early in the morning. We met another traveller who said he had also stayed there a few years ago and had a similar experience. The owners haven't learned, and I don't see how they stay in business, So I am telling the truth to warn off other travelers!

Central and clean with good facilities for a city break

Palmerston was perfect for the price and for what we were looking for. We were hardly in our room because we spent the day exploring Edinburgh, so we didn’t need anything more luxurious. The bed was adequately comfortable for resting and the room temperature was fine. It was ten minutes’ walk to the tran and busses. All in all, it was comfortable and perfect for our purposes.

Clean, spacious, easily walkable or transportation into the city centre. Great little kitchen space, comfortable bed, safe building.

It was a very safe apartment, clean and ideal location without being too close to the city centre to be noisy

Great location.

Just what we wanted, comfortable bed, walking distance to Princes Street but also close to bus and tram routes. Visited Edinburgh Castle, Holyrood Palace and Royal Yacht Brittania and loved Edinburgh

Perfect location in the West end walkable to everything. Comfy bed and the kitchen a great plus.

Fabulous- highly, highly recommended. Tucked away, but close enough to Haymarket station to make it perfect.

Great property & location! Highly recommend.

Have stayed a couple of times now and have just re-booked. Great location, within a super easy walk to the tram, loads of bus routes etc. The rooms are spacious, clean and comfortable. Check-in is easy, too.