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Ferie På Toppen




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Om denne eiendommen

This smoke-free hotel features a garden, barbecue grills, and free WiFi in public areas. Other amenities include multilingual staff assistance. Ferie På Toppen offers 13 accommodations with coffee/tea makers and shared/communal kitchens. Ea...
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Beliggenhet

Havneplads 10, Skagen, Frederikshavn, Danmark

Gjesteomtaler

Fasiliteter

7

Renhold

6.5

Rom

6.6

Service

5.3

Beliggenhet

7.8

Servering

7.4

2

joao tiago a. m.

IAN-logo

19. mai 2026

·

Overnattet 2 netter

It is not usual, a check-in that ends up at 5pm, but there was the notification to contact them to "make arrangements", so I called to try to make those arrangements less than an hour after the booking, as I could only be there at 7pm. I was told there was a late check-in fee that in my case, 400dkk, would amount to 30% on the overall booking price, and this fee was not disclosed upfront anywhere, and it was a non refundable booking. I asked the hotel where was that fee stated during the booking process. To no avail, they suggested me to talk to hotels.com so that they would put that info available to customers. I called Hotels.com support, they allegedly got in contact with the hotel, and told me they couldn't do nothing, I had to pay this fee that they did not know about, and that by the way was now 450 dkk. I was careful enough to ask both the hotel and Hotels.com what if on my arrival the fee suddenly changes to another even higher value, as it was never stated anywhere, what would prevent this situation from happening? I did not get an answer, unfortunately. I cancelled. I hope both the hotel and hotels.com enjoy the money, make good use of it. There's more to life than money. P.S.: I received finally a message from the hotel stating the late check-in fee, 8 hours after the booking time. Great. Thank you very much. I will consider being your customer eventually if there is no one else providing this service on the face of the earth.
It is not usual, a check-in that ends up at 5pm, but there was the notification to contact them to "make arrangements", so I called to try to make those arrangements less than an hour after the booking, as I could only be there at 7pm. I was told there was a late check-in fee that in my case, 400dkk, would amount to 30% on the overall booking price, and this fee was not disclosed upfront anywhere, and it was a non refundable booking. I asked the hotel where was that fee stated during the booking process. To no avail, they suggested me to talk to hotels.com so that they would put that info available to customers. I called Hotels.com support, they allegedly got in contact with the hotel, and told me they couldn't do nothing, I had to pay this fee that they did not know about, and that by the way was now 450 dkk. I was careful enough to ask both the hotel and Hotels.com what if on my arrival the fee suddenly changes to another even higher value, as it was never stated anywhere, what would prevent this situation from happening? I did not get an answer, unfortunately. I cancelled. I hope both the hotel and hotels.com enjoy the money, make good use of it. There's more to life than money. P.S.: I received finally a message from the hotel stating the late check-in fee, 8 hours after the booking time. Great. Thank you very much. I will consider being your customer eventually if there is no one else providing this service on the face of the earth.

10

Henrik

IAN-logo

13. aug. 2025

·

Overnattet 3 netter

Udmærkede senge Og så 3-4 minutter fra gågaden til fods Smuk gårdhave
Udmærkede senge Og så 3-4 minutter fra gågaden til fods Smuk gårdhave

4

Johan

IAN-logo

10. aug. 2025

·

Overnattet 2 netter

All extras in cash only.
All extras in cash only.

8

Hector Mauricio

IAN-logo

7. aug. 2025

·

Overnattet 3 netter

Wifi var dårlig, så ellers en fint opholdssted.
Wifi var dårlig, så ellers en fint opholdssted.

8

Tina

IAN-logo

6. juli 2025

·

Overnattet 3 netter

Rigtig dejligt sted, at overnatte, alt hvad man har brug for var der, det eneste der ikke var godt var at sengen heller ned af så man ligger ned med hovedet, og så kunne vi godt have brugt et spejl
Rigtig dejligt sted, at overnatte, alt hvad man har brug for var der, det eneste der ikke var godt var at sengen heller ned af så man ligger ned med hovedet, og så kunne vi godt have brugt et spejl

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