Country Inn & Suites by Radisson, Navi Mumbai

We arrived early after our flight landed well ahead of schedule. The staff was welcoming and graciously accommodated our early check-in request. The room was clean and pleasantly spacious. Bellman Swapnil was professional, courteous and always eager to help. Breakfast was included in our package and offered a wide variety of tasty options.

Compared to price this hotel has few issues needs to be addressed immediately. Everything is reactive than pro-active.The cleanliness and maintenance are certainly big one. Countertops, bathrooms, chairs are either uncleaned or broken. Bathroom showers has standing water issues, dirty smell, countertops have stains.Non smoking rooms have smoking smell, chairs had cigarette holes. In short, daily cleanliness and maintenance is not done properly. Hotel lobby is very congested. Main service desk credit card machines are having trouble in accepting international cards, as only manual key in numbers are working, not contactless option. On site restaurant is a big plus, good quality food with variety of options.

Dirty stained beds and sheets property smells not clean very unhygienic poor service do not stay here

Nothing to like in this. We stayed here for 4 days and shifted our room 3 times. AC doesn't work at all. Bath tab taps are broken. Door locks didn't work. They don't serve after 11 pm.

Premium room and wall mounted shower was a nice experience. Food is good and economically priced.