Name: Holiday Inn Bucaramanga Cacique by IHG
Address: Transversal oriental Calle 93, Sotomayor, Floridablanca, Bucaramanga, Bucaramanga (and vicinity), Colombia, Floridablanca, Santander, Colombia
Rating: 9.13

Guest reviews

9.1

Superb

Based on 828 verified reviews

Who stays here?

Business

50%

Couple

13%

Family

26%

Group

6%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

Across many recent reviews, Holiday Inn Bucaramanga Cacique by IHG stands out for a convenient connection to the Cacique mall, comfortable rooms with city views, and popular rooftop spaces including the pool, bar, and restaurant, all within a modern setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Jesse

Apr 14, 2026

·

Stayed 2 nights

Breakfast is the reason I stay at this hotel, Staff super friendly too.

10

MARIANNE

Apr 3, 2026

·

Stayed 7 nights

Value for money. Conveniently situated hotel with direct access to shopping centre. Friendly and service orientated staff. Good comfortable bed. Some maintenance required, for instance bathroom door doesn’t close properly. Breakfast room nicely situated with outside terrace. Quality of breakfast OK, nothing special. Rooftop pool (heated) with nice view over the city. Would stay there again

10

Robert

Mar 11, 2026

·

Stayed 1 night

Beautiful, clean hotel with excellent staff

10

Fayuz

Jan 24, 2026

·

Stayed 1 night

Great customer service 5*****

10

Antonio

Jan 13, 2026

·

Stayed 4 nights

The variety was good, and the dining area is very lovely.

Transversal oriental Calle 93, Sotomayor, Floridablanca, Bucaramanga, Bucaramanga (and vicinity), Colombia

Location

A stay at Holiday Inn Bucaramanga Cacique by IHG places you in the heart of Bucaramanga, steps from Cacique Shopping Mall and a 3-minute drive from La Flora Ecological Park. This family-friendly hotel is 1.6 mi (2.6 km) from Cabecera Shopping Mall and 1.7 mi (2.7 km) from University of Santander.

Cacique Shopping Mall(0.1 miles)

La Flora Ecological Park(1 miles)

University of Santander(1.1 miles)

Cabecera Shopping Mall(1.5 miles)

Acropolis Shopping Mall(1.5 miles)

Las Palmas Park(1.6 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 04:00

Before 13:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free valet parking is available onsite. There is also limited onsite parking.

Cooked-to-order breakfasts are available daily from 6 AM to 10:00 AM for a fee. The cost is approximately COP 34,000 for adults and COP 20,800 for children.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM to 4:00 PM, and check-out is until 1:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Yes, airport shuttle services are available for a surcharge of COP 40,000 per vehicle (one-way, maximum occupancy 2). Guests must contact the property with arrival details before travel to arrange the transfer.

The property features limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details about wheelchair-accessible rooms and bathrooms are not provided.

The hotel is located in the heart of Bucaramanga, steps from Cacique Shopping Mall and a 3-minute drive from La Flora Ecological Park. It is 1.6 mi (2.5 km) from Cabecera Shopping Mall and 1.7 mi (2.7 km) from University of Santander.

Yes, the property features an outdoor pool. Pool access is available from 10:00 AM to 6:00 PM.

Children are allowed at the property. Parents traveling with a child under 18 may be required to present the child's birth certificate and photo ID upon check-in.

The property does not provide specific information about extra beds or cribs. Guests are encouraged to contact the property directly for any requests regarding additional sleeping arrangements.

Holiday Inn Bucaramanga Cacique by IHG

Amenities

Property description

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