Senses Quinta Avenida Adults Only Hotel By Artisan
51 USD
/natt
Gj.snitt. for september
Priser for Senses Quinta Avenida Adults Only Hotel By Artisan
Velg datoer for å se priser og tilgjengelighet
51 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På Senses Quinta Avenida Adults Only Hotel By Artisan er prisen per natt i gjennomsnitt 44 USD i den billigste måneden (juli) og 95 USD i den dyreste måneden (januar), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 95 USD |
| februar | 86 USD |
| mars | 80 USD |
| april | 58 USD |
| mai | 51 USD |
| juni | 47 USD |
| juli | 44 USD |
| august | 46 USD |
| september | 51 USD |
| oktober | 47 USD |
| november | 59 USD |
| desember | 93 USD |
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sep · 51 USD
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Dyreste: januar (ca. 95 USD)
Billigste: juli (ca. 44 USD)
Om denne eiendommen
Skjem bort deg selv med et besøk på stedets spa. Dette hotellet har dessuten wi-fi (inkludert), concierge-tjenester og vestibyle.
Fasiliteter
Skjem bort deg selv med et besøk på stedets spa. Dette hotellet har dessuten wi-fi (inkludert), concierge-tjenester og vestibyle.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet en døgnåpen resepsjon, bagasjeoppbevaring og safe i resepsjonen. Gjestene tilbys flyplasstransport døgnet rundt mot et tillegg.
Servering
Spis deg god og mett på Senses Bar, en baren/loungen ved bassenget med utsikt over bassenget. Rund av dagen med noe å drikke i bassengbaren. Komplett frokost tilbys daglig fra kl. 09.00 til kl. 12.00 mot et tillegg.
Rom
Føl deg som hjemme i et av de 22 aircondition-avkjølte gjesterommene som også har minibar og Flatskjerm-TV. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med kabel-TV. Rommene har privat bad med toalettartikler (inkludert) og hårføner. Rommet har telefon, samt safe og skrivebord.
Beliggenhet
Senses Quinta Avenida By Artisan Adults Only i Playa del Carmen (Gonzalo Guerrero) ligger rett ved Quinta Avenida og 4 minutter til fots fra Playa del Carmen hovedstrand. Dette hotellet ved stranden ligger 0,2 mi (0,4 km) unna Mamitas-stranden og 6,2 mi (10 km) unna Xplor temapark.
Hva finnes i nærheten
Quinta Avenida(0.1 miles)
Mario Villanueva Madrid(0.2 miles)
Quinta Alegría kjøpesenter(0.2 miles)
Mamitas-stranden(0.2 miles)
Playa del Carmen hovedstrand(0.2 miles)
Super Chedraui Selecto Avenida 10(0.3 miles)
Calle Corazón(0.4 miles)
Calle 12(0.4 miles)
Pier Navega(0.4 miles)
Nuestra Senora del Carmen katolske kirke(0.5 miles)
Frida Kahlo-museet(0.5 miles)
3D Museum of Wonders(0.6 miles)
Riviera Gran Casino(0.6 miles)
Plaza Central(0.7 miles)
Chabad Playa del Carmen(0.7 miles)
Cozumel, Quintana Roo (CZM-Cozumel internasjonale flyplass)(21.6 miles)
Cancun, Quintana Roo (CUN-Cancun internasjonale flyplass)(34.6 miles)
Tulum int. lufthavn (TQO)(65.8 miles)
Flyplasstransport
Svømmebasseng
Rom for ikke-røykere
Turistinformasjon
Rengjøring
Bankboks
Beliggenhet
5ta. Av. Norte No. 324 entre 26 y 28 sur, Playa del Carmen sentrum, Playa del Carmen, Solidaridad, Delstaten Quintana Roo, Mexico
Quinta Avenida (0.1 miles)
Mario Villanueva Madrid (0.2 miles)
Quinta Alegría kjøpesenter (0.2 miles)
Mamitas-stranden (0.2 miles)
Playa del Carmen hovedstrand (0.2 miles)
Super Chedraui Selecto Avenida 10 (0.3 miles)
Romalternativer
10
Suite – elite, 1 kingsize-seng, spabadekar
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
646 ft²
BalkongKlimaanleggWi-Fi (gratis)Separat badekar og dusj
9
Studiosuite – deluxe
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
377 ft²
BalkongKlimaanleggWi-Fi (gratis)Separat badekar og dusj
7
Rom – deluxe
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
269 ft²
KlimaanleggWi-Fi (gratis)Eget bad
7
Suite – elite, 2 dobbeltsenger
Romdetaljer
2 Dobbeltsenger
Sover 2
646 ft²
KlimaanleggWi-Fi (gratis)Eget badInnendørs privat boblebadEget boblebad
Gjesteomtaler av Senses Quinta Avenida Adults Only Hotel By Artisan
7.8
God
basert på 522 verifiserte omtaler
Hvem bor her?
Business
1%
Par
78%
Familie
4%
Grupper
8%
Alene
5%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
Gjennomgangene av Senses Quinta Avenida Adults Only Hotel By Artisan roser den sentrale beliggenheten på Fifth Avenue og takterrassen med basseng, mens gjentatte ulemper inkluderer støy fra gaten om natten, ustabil Wi-Fi og vedlikeholdsproblemer med aircondition og varmt vann.
Les merVar dette til hjelp?
Hva gjestene synes
Gjennomgangene av Senses Quinta Avenida Adults Only Hotel By Artisan roser den sentrale beliggenheten på Fifth Avenue og takterrassen med basseng, mens gjentatte ulemper inkluderer støy fra gaten om natten, ustabil Wi-Fi og vedlikeholdsproblemer med aircondition og varmt vann.
Mange gjester fremhever vennlig og hjelpsomt personale, men rapporter om feil på nøkkelkort, treg respons og sporadisk uhøflighet gjør at servicen føles inkonsekvent. Rommene bakover i hotellet er som regel roligere, men mørkere, og mange gjester nevner hyppige feil med TV-er, persienner, boblebad og kjøleskap. Andre tilbakevendende punkter inkluderer heisstans, et takområde eller en bar som av og til er stengt for reparasjoner, enkel frokost som serveres sent dersom man skal på tidlig utflukt, og sporadiske tilleggskostnader som overrasker enkelte gjester. Forvent et livlig og sentralt opphold med bekvemmeligheter i nærheten, men vær forberedt på støy og sporadiske vedlikeholdsproblemer.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Takbasseng og terrasse blir satt pris på, men baren eller takområdet har tidvis vært stengt eller under oppussing. Gjentatte klager gjelder heisstans, ustabil Wi-Fi og begrenset eller ingen parkering på stedet.
Relaterte gjesteomtaler
8
hector
13. jan. 2025
·
Overnattet 1 natt
No servía el elevador, nos dieron una habitación de una sola cama y el servicio de transporte que ofrecen no llegó al aeropuerto
No servía el elevador, nos dieron una habitación de una sola cama y el servicio de transporte que ofrecen no llegó al aeropuerto
4
María de Lourdes
20. okt. 2022
·
Overnattet 2 netter
Hotel en reparación, no internet, no tv, tornillos en alberca, elevador mal estado, humedad en paredes.
Hotel en reparación, no internet, no tv, tornillos en alberca, elevador mal estado, humedad en paredes.
8
Lisa
15. jan. 2025
·
Overnattet 6 netter
Really good location directly at the most busy tourist street, near restaurants, shops and beach! The hotel is clean, but needs some reparations such as the water pipes that are really messy, and the elevator that stopped working. The wifi was also not working for me from the room, and the safety box stopped working. The room was nice and clean, but there was noice from the streets every nights, so be prepared with ear plugs.
Really good location directly at the most busy tourist street, near restaurants, shops and beach! The hotel is clean, but needs some reparations such as the water pipes that are really messy, and the elevator that stopped working. The wifi was also not working for me from the room, and the safety box stopped working. The room was nice and clean, but there was noice from the streets every nights, so be prepared with ear plugs.
8
ali
6. jan. 2025
·
Overnattet 3 netter
Everything was great. The only inconvenience was no hotel reserved parking area!
Everything was great. The only inconvenience was no hotel reserved parking area!
10
Gabriel
29. juli 2025
·
Overnattet 2 netter
Segunda vez en este pequeño y muy conveniente hotel. Cerca de todo, muy cómodo, a precios accesibles. El trato del personal excede cualquier expectativa. La pool terrace es magnífica para relajarse un rato, tanto en el día como por la noche. Su opción topless es un plus, ya que en la Riviera Maya se está perdiendo esta estupenda práctica. Mi pareja la aprovechó.
Segunda vez en este pequeño y muy conveniente hotel. Cerca de todo, muy cómodo, a precios accesibles. El trato del personal excede cualquier expectativa. La pool terrace es magnífica para relajarse un rato, tanto en el día como por la noche. Su opción topless es un plus, ya que en la Riviera Maya se está perdiendo esta estupenda práctica. Mi pareja la aprovechó.
8
Saul
11. feb. 2024
·
Overnattet 3 netter
El elevador se descompuso un día, no hacen el aseo a menos que dejes especificaciones en la puerta, no tienen restaurante ni bar.
El elevador se descompuso un día, no hacen el aseo a menos que dejes especificaciones en la puerta, no tienen restaurante ni bar.
8
Maria
7. mars 2024
·
Overnattet 5 netter
The staff was great!! But the building elevator was not working most of our staying the pool bar was under construction
The staff was great!! But the building elevator was not working most of our staying the pool bar was under construction
8
Mauricio
19. mars 2023
·
Overnattet 2 netter
No, notificaron la remodelación del rooftop
No, notificaron la remodelación del rooftop
10
Aguibou
27. des. 2024
·
Overnattet 3 netter
The WiFi…
The WiFi…
8
Patrick
16. jan. 2025
·
Overnattet 3 netter
Staff were friendly - elevator was broken down - rooftop pool was great. Excellent location. Back rooms are darker but nice and quiet and comfy bed!!
Staff were friendly - elevator was broken down - rooftop pool was great. Excellent location. Back rooms are darker but nice and quiet and comfy bed!!
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Flere gjester rapporterer rene rom og regelmessig renhold, men det kommer stadig tilbake klager på flekkete eller slitte sengetøy og håndklær, skitne boblebad og manglende rengjøring av rommet.
Relaterte gjesteomtaler
10
KARELIA
15. okt. 2025
·
Overnattet 3 netter
Todo muy limpio y personal muy amable
Todo muy limpio y personal muy amable
8
Oscar
1. aug. 2025
·
Overnattet 5 netter
Our stay at the hotel left us with mixed feelings. On one hand, the staff was undeniably helpful, always eager to assist. However, their approach to customer service felt a bit too relaxed. The persistent issue with room keys being blocked was particularly frustrating. I found myself having to make multiple trips to the front desk to resolve the problem, only for it to reoccur shortly after. This was not the seamless experience one would expect from a hotel aiming to provide exemplary service. Additionally, the staff didn’t seem very well-versed in the local area. When asked about transportation options or popular local activities, the responses were less informative than I had hoped, which is a common inquiry from tourists. A bit more training in this area could greatly enhance the guests' experience. While the cleanliness of the hotel was commendable, there were some flaws in the details that affected the overall ambiance. The towels, and pillows provided looked worn and stained, detracting from an otherwise tidy environment. A hotel’s attention to the little things often makes a significant difference in how guests perceive their stay. The hotel has a solid foundation and plenty of potential, but there are several areas needing improvement. With more attention to service training and upkeep of amenities, it could elevate itself from a decent stay to a truly memorable one.
Our stay at the hotel left us with mixed feelings. On one hand, the staff was undeniably helpful, always eager to assist. However, their approach to customer service felt a bit too relaxed. The persistent issue with room keys being blocked was particularly frustrating. I found myself having to make multiple trips to the front desk to resolve the problem, only for it to reoccur shortly after. This was not the seamless experience one would expect from a hotel aiming to provide exemplary service. Additionally, the staff didn’t seem very well-versed in the local area. When asked about transportation options or popular local activities, the responses were less informative than I had hoped, which is a common inquiry from tourists. A bit more training in this area could greatly enhance the guests' experience. While the cleanliness of the hotel was commendable, there were some flaws in the details that affected the overall ambiance. The towels, and pillows provided looked worn and stained, detracting from an otherwise tidy environment. A hotel’s attention to the little things often makes a significant difference in how guests perceive their stay. The hotel has a solid foundation and plenty of potential, but there are several areas needing improvement. With more attention to service training and upkeep of amenities, it could elevate itself from a decent stay to a truly memorable one.
4
JAVIER EDUARDO
3. apr. 2023
·
Overnattet 2 netter
No funcionaba el aire acondicionado y me tuvieron que cambiar de habitacion. En la otra que me dieron no funcionaba la television, habia ropa interior colgada en la puerta de la regadera de un hiesped anterior, pedi que la quitaran y nunca lo hicieron. El llenado de la tina no tenia presion el agua y nunca pude llenarla
No funcionaba el aire acondicionado y me tuvieron que cambiar de habitacion. En la otra que me dieron no funcionaba la television, habia ropa interior colgada en la puerta de la regadera de un hiesped anterior, pedi que la quitaran y nunca lo hicieron. El llenado de la tina no tenia presion el agua y nunca pude llenarla
6
Daniel Iván
27. okt. 2023
·
Overnattet 4 netter
El elevador tenía mucho olor a óxido. El servicio de limpieza no hace bien su trabajo y se les tuvo que pedir hasta 3 veces para que lo hicieran. El personal no comunica cuando la caldera tiene un tema y no hay agua caliente. Los controles del cuarto no servían bien. El jacussi tenía tierra cuando llegamos. El primer día la ventilación no funcionó bien y fue una noche muy calurosa. El refrigerador desprendía mucho calor y no enfriaba mucho.
El elevador tenía mucho olor a óxido. El servicio de limpieza no hace bien su trabajo y se les tuvo que pedir hasta 3 veces para que lo hicieran. El personal no comunica cuando la caldera tiene un tema y no hay agua caliente. Los controles del cuarto no servían bien. El jacussi tenía tierra cuando llegamos. El primer día la ventilación no funcionó bien y fue una noche muy calurosa. El refrigerador desprendía mucho calor y no enfriaba mucho.
8
Brandon
27. apr. 2025
·
Overnattet 1 natt
Cómodo y limpio
Cómodo y limpio
2
Berenice
28. jan. 2024
·
-grumpy & rude overnight receptionist that cannot be bothered with any questions. he will talk down to you! -cold shower water. our entire stay! -fridge heats instead of cool. -dirty/old/yellow/raggedy linens & towels. -nasty tub/dirty tub. -thin walls & construction early mornings. -unorganized. asked & was approved for late check out at 1pm. male worker walked into room at 12:15pm while i was showering & wanted to have a full conversation about check out time while i was in the shower. even after being told to get out!
-grumpy & rude overnight receptionist that cannot be bothered with any questions. he will talk down to you! -cold shower water. our entire stay! -fridge heats instead of cool. -dirty/old/yellow/raggedy linens & towels. -nasty tub/dirty tub. -thin walls & construction early mornings. -unorganized. asked & was approved for late check out at 1pm. male worker walked into room at 12:15pm while i was showering & wanted to have a full conversation about check out time while i was in the shower. even after being told to get out!
6
Alejandra
7. apr. 2024
·
Overnattet 2 netter
En general todo bien con el hotel, me llamó la atención que en mi habitación las 2 noches que estuvo no entraron a limpiar mi habitación y eso no fue de mi agrado
En general todo bien con el hotel, me llamó la atención que en mi habitación las 2 noches que estuvo no entraron a limpiar mi habitación y eso no fue de mi agrado
6
Eric
3. feb. 2025
·
Overnattet 9 netter
This hotel is in a great location, everything you need or want is walkable. The staff were very helpful and friendly to their capabilities. I am notnsure who is managing this hotel but it does need to be taken csre of more as there is very easy things to do to make it just a bit better such as new towels as they dont have enough towels for everyone as we got told as they get thrown out because they habe lots of holes, stains in them and falling apart. Is it not is easy to get new towels? Same with the pool towels. When visiting the pool, the cushions for the loungers are disgusting and not enough loungers, or coushins missing for some seats. The breakfast needs to be better, more options, better variety since it is included and the woman that is cooking is sweet and amazing and has said she can cook a mutiple different types of dishes but having the same breakfast for almost every single days except for a 2 days...isn't good enough. The hotel needs to step up. For the hotel room, the mirrors need replacing, dont just put another mirror ontop of a nother mirror. They mirrors need replacing as they are falling apart. The toliet is separated in its own room, but a glass door is not helping anyone...it should not be glass ad no one needs to see in when someone is doingntheir business. The remote for the tv doesn't work. The blinds do not go up or down as they lost the remote for them...why even have an electric blind system if you cant use it, it would be nice to see outside.
This hotel is in a great location, everything you need or want is walkable. The staff were very helpful and friendly to their capabilities. I am notnsure who is managing this hotel but it does need to be taken csre of more as there is very easy things to do to make it just a bit better such as new towels as they dont have enough towels for everyone as we got told as they get thrown out because they habe lots of holes, stains in them and falling apart. Is it not is easy to get new towels? Same with the pool towels. When visiting the pool, the cushions for the loungers are disgusting and not enough loungers, or coushins missing for some seats. The breakfast needs to be better, more options, better variety since it is included and the woman that is cooking is sweet and amazing and has said she can cook a mutiple different types of dishes but having the same breakfast for almost every single days except for a 2 days...isn't good enough. The hotel needs to step up. For the hotel room, the mirrors need replacing, dont just put another mirror ontop of a nother mirror. They mirrors need replacing as they are falling apart. The toliet is separated in its own room, but a glass door is not helping anyone...it should not be glass ad no one needs to see in when someone is doingntheir business. The remote for the tv doesn't work. The blinds do not go up or down as they lost the remote for them...why even have an electric blind system if you cant use it, it would be nice to see outside.
6
Jacqueline
22. jan. 2024
·
Overnattet 3 netter
Nothing unique, they never delivered the bottle of wine per stay, the outdoor jacuzzi was dirty with a big dirt stain, water came in through the glass door during rainy days, makijg a poddle, the shower handles need to be replaced,nit steady and the water sink splashes water all over, they charged me $14 dollars for a hair dye stain in a white towell that im sure when they do the laundry it would come out.. Disappointed.
Nothing unique, they never delivered the bottle of wine per stay, the outdoor jacuzzi was dirty with a big dirt stain, water came in through the glass door during rainy days, makijg a poddle, the shower handles need to be replaced,nit steady and the water sink splashes water all over, they charged me $14 dollars for a hair dye stain in a white towell that im sure when they do the laundry it would come out.. Disappointed.
2
Charlotte
15. jan. 2024
·
Overnattet 7 netter
We stayed at the hotel for about a week. Our room was very noisy as the bar downstairs played very loud music until 2 o’clock every night. The elevator wasn’t working during our stay. The bar at the pool is not in open. One of the receptionist - working there often - couldn’t understand english, not at all. We didn’t ask for housekeeping every day and when we marked the room for housekeeping it didn’t happen.
We stayed at the hotel for about a week. Our room was very noisy as the bar downstairs played very loud music until 2 o’clock every night. The elevator wasn’t working during our stay. The bar at the pool is not in open. One of the receptionist - working there often - couldn’t understand english, not at all. We didn’t ask for housekeeping every day and when we marked the room for housekeeping it didn’t happen.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Sengene og noen rom (inkludert suiter med boblebad) er komfortable, og rommene bakover er roligere, men mørkere. Mange anmeldelser nevner vedlikeholdsproblemer på rommet – feil på AC og varmt vann, TV-fjernkontroller eller persienner som ikke fungerer, problemer med kjøleskapet og støy fra gaten for rommene mot fronten.
Relaterte gjesteomtaler
4
JAVIER EDUARDO
3. apr. 2023
·
Overnattet 2 netter
No funcionaba el aire acondicionado y me tuvieron que cambiar de habitacion. En la otra que me dieron no funcionaba la television, habia ropa interior colgada en la puerta de la regadera de un hiesped anterior, pedi que la quitaran y nunca lo hicieron. El llenado de la tina no tenia presion el agua y nunca pude llenarla
No funcionaba el aire acondicionado y me tuvieron que cambiar de habitacion. En la otra que me dieron no funcionaba la television, habia ropa interior colgada en la puerta de la regadera de un hiesped anterior, pedi que la quitaran y nunca lo hicieron. El llenado de la tina no tenia presion el agua y nunca pude llenarla
6
Jorge
27. mars 2025
·
La tele estaba dañada, todas las noches las tuberías de la regadera y del baño hacen ruido... la cama no tiene edredón o algo modesto para taparse, en general el desayuno es lo mismo, huevo en cualquier presentación, jugo de caja y café; siento que está algo costoso para la calidad; pagué $1000 mxn para que adornaran la habitación romántica y solo pusieron unos pétalos muy chafa y una botella sin enfriar de $100 mxn; no recomiendo pagar eso, ni se nota la diferencia; el escusado no tiene privacidad... para algunas personas puede ser incomodo. De lo bueno, la cama es cómoda, la alberca está bien y en general son amables.
La tele estaba dañada, todas las noches las tuberías de la regadera y del baño hacen ruido... la cama no tiene edredón o algo modesto para taparse, en general el desayuno es lo mismo, huevo en cualquier presentación, jugo de caja y café; siento que está algo costoso para la calidad; pagué $1000 mxn para que adornaran la habitación romántica y solo pusieron unos pétalos muy chafa y una botella sin enfriar de $100 mxn; no recomiendo pagar eso, ni se nota la diferencia; el escusado no tiene privacidad... para algunas personas puede ser incomodo. De lo bueno, la cama es cómoda, la alberca está bien y en general son amables.
8
Lisa
15. jan. 2025
·
Overnattet 6 netter
Really good location directly at the most busy tourist street, near restaurants, shops and beach! The hotel is clean, but needs some reparations such as the water pipes that are really messy, and the elevator that stopped working. The wifi was also not working for me from the room, and the safety box stopped working. The room was nice and clean, but there was noice from the streets every nights, so be prepared with ear plugs.
Really good location directly at the most busy tourist street, near restaurants, shops and beach! The hotel is clean, but needs some reparations such as the water pipes that are really messy, and the elevator that stopped working. The wifi was also not working for me from the room, and the safety box stopped working. The room was nice and clean, but there was noice from the streets every nights, so be prepared with ear plugs.
4
casey
3. des. 2023
·
Overnattet 2 netter
I'll start with the positives: Great location close to everything, and adecuate professional staff. Air conditioner works. Fine if you're there to party and crash. We are Canadian/Mexican couple who live in Mexico, and we only stay at vip properties when we book to ensure a great stay, and this hotel was the first time we were let down by Expedia's VIP/star qualification. Honest review: The hotel was run down. It did not have a café, or any food and beverage service as advertised, and you couldn't bring in food or drink to the pool area, so we couldn't really stay and enjoy much. The mattresses were cheap, springy and hard. The pillows were low quality, uncomfortable and lumpy. The sheets had stains, and were not tucked in. There were no facecloths, or glasses in the room. We had no shampoo. The jacuzzi tap had 1 minute of hot water, so we were unable to use it There is a noisy bar directly downstairs. Very noisy until 12:30am.The AC was so strong, I requested a blanket, and I was told they didn't have any. I went and bought one because I was THAT cold. When we requested a room on a higher floor, they said they would address it, but never got back to us. I would not consider this a 4 star, much less a vip hotel & will not return.
I'll start with the positives: Great location close to everything, and adecuate professional staff. Air conditioner works. Fine if you're there to party and crash. We are Canadian/Mexican couple who live in Mexico, and we only stay at vip properties when we book to ensure a great stay, and this hotel was the first time we were let down by Expedia's VIP/star qualification. Honest review: The hotel was run down. It did not have a café, or any food and beverage service as advertised, and you couldn't bring in food or drink to the pool area, so we couldn't really stay and enjoy much. The mattresses were cheap, springy and hard. The pillows were low quality, uncomfortable and lumpy. The sheets had stains, and were not tucked in. There were no facecloths, or glasses in the room. We had no shampoo. The jacuzzi tap had 1 minute of hot water, so we were unable to use it There is a noisy bar directly downstairs. Very noisy until 12:30am.The AC was so strong, I requested a blanket, and I was told they didn't have any. I went and bought one because I was THAT cold. When we requested a room on a higher floor, they said they would address it, but never got back to us. I would not consider this a 4 star, much less a vip hotel & will not return.
10
Raymundo
4. des. 2024
·
Overnattet 1 natt
La suite con jacuzzi es de lo más confortante. Bastante amplia, Sin ruidos externos Excelente ubicación y con la alberca del roof quedamos encantados
La suite con jacuzzi es de lo más confortante. Bastante amplia, Sin ruidos externos Excelente ubicación y con la alberca del roof quedamos encantados
2
Berenice
28. jan. 2024
·
-grumpy & rude overnight receptionist that cannot be bothered with any questions. he will talk down to you! -cold shower water. our entire stay! -fridge heats instead of cool. -dirty/old/yellow/raggedy linens & towels. -nasty tub/dirty tub. -thin walls & construction early mornings. -unorganized. asked & was approved for late check out at 1pm. male worker walked into room at 12:15pm while i was showering & wanted to have a full conversation about check out time while i was in the shower. even after being told to get out!
-grumpy & rude overnight receptionist that cannot be bothered with any questions. he will talk down to you! -cold shower water. our entire stay! -fridge heats instead of cool. -dirty/old/yellow/raggedy linens & towels. -nasty tub/dirty tub. -thin walls & construction early mornings. -unorganized. asked & was approved for late check out at 1pm. male worker walked into room at 12:15pm while i was showering & wanted to have a full conversation about check out time while i was in the shower. even after being told to get out!
6
Edson Alberto
20. feb. 2023
·
This hotel had very nice furnishings but they appeared unkept. The TV was damaged, the jacuzzi had some strange discoloration and the light only partially worked in the shower.
This hotel had very nice furnishings but they appeared unkept. The TV was damaged, the jacuzzi had some strange discoloration and the light only partially worked in the shower.
6
Eric
3. feb. 2025
·
Overnattet 9 netter
This hotel is in a great location, everything you need or want is walkable. The staff were very helpful and friendly to their capabilities. I am notnsure who is managing this hotel but it does need to be taken csre of more as there is very easy things to do to make it just a bit better such as new towels as they dont have enough towels for everyone as we got told as they get thrown out because they habe lots of holes, stains in them and falling apart. Is it not is easy to get new towels? Same with the pool towels. When visiting the pool, the cushions for the loungers are disgusting and not enough loungers, or coushins missing for some seats. The breakfast needs to be better, more options, better variety since it is included and the woman that is cooking is sweet and amazing and has said she can cook a mutiple different types of dishes but having the same breakfast for almost every single days except for a 2 days...isn't good enough. The hotel needs to step up. For the hotel room, the mirrors need replacing, dont just put another mirror ontop of a nother mirror. They mirrors need replacing as they are falling apart. The toliet is separated in its own room, but a glass door is not helping anyone...it should not be glass ad no one needs to see in when someone is doingntheir business. The remote for the tv doesn't work. The blinds do not go up or down as they lost the remote for them...why even have an electric blind system if you cant use it, it would be nice to see outside.
This hotel is in a great location, everything you need or want is walkable. The staff were very helpful and friendly to their capabilities. I am notnsure who is managing this hotel but it does need to be taken csre of more as there is very easy things to do to make it just a bit better such as new towels as they dont have enough towels for everyone as we got told as they get thrown out because they habe lots of holes, stains in them and falling apart. Is it not is easy to get new towels? Same with the pool towels. When visiting the pool, the cushions for the loungers are disgusting and not enough loungers, or coushins missing for some seats. The breakfast needs to be better, more options, better variety since it is included and the woman that is cooking is sweet and amazing and has said she can cook a mutiple different types of dishes but having the same breakfast for almost every single days except for a 2 days...isn't good enough. The hotel needs to step up. For the hotel room, the mirrors need replacing, dont just put another mirror ontop of a nother mirror. They mirrors need replacing as they are falling apart. The toliet is separated in its own room, but a glass door is not helping anyone...it should not be glass ad no one needs to see in when someone is doingntheir business. The remote for the tv doesn't work. The blinds do not go up or down as they lost the remote for them...why even have an electric blind system if you cant use it, it would be nice to see outside.
6
Gerardo Ramón
14. aug. 2025
·
Overnattet 2 netter
La atención es muy cálida y buena pero la habitación tenía varios detalles. Al llegar los controles de la TV fueron cambiados 3 veces porque no funcionaban, el lavabo de manos era imposible usarlo el primer día por exceso de presión en el agua, la pantalla blackout bajo el primer día y posterior a eso no volvió a subir. La amabilidad del personal por ponerle solución a los imperfectos fue buena pero uno espera que no ocurra esa clase de cosas durante la estancia.
La atención es muy cálida y buena pero la habitación tenía varios detalles. Al llegar los controles de la TV fueron cambiados 3 veces porque no funcionaban, el lavabo de manos era imposible usarlo el primer día por exceso de presión en el agua, la pantalla blackout bajo el primer día y posterior a eso no volvió a subir. La amabilidad del personal por ponerle solución a los imperfectos fue buena pero uno espera que no ocurra esa clase de cosas durante la estancia.
8
Patrick
16. jan. 2025
·
Overnattet 3 netter
Staff were friendly - elevator was broken down - rooftop pool was great. Excellent location. Back rooms are darker but nice and quiet and comfy bed!!
Staff were friendly - elevator was broken down - rooftop pool was great. Excellent location. Back rooms are darker but nice and quiet and comfy bed!!
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Service
Personalet beskrives ofte som vennlig og hjelpsomt, men servicekvaliteten varierer, med gjentatte problemer som feil på nøkkelkortsystemer, treg eller manglende respons, manglende rengjøringsønsker og sporadisk uhøflighet i resepsjonen.
Relaterte gjesteomtaler
6
Orlando
8. feb. 2023
·
Overnattet 2 netter
So the best thing this place has going it is the location!! Right on 5th ave., it’s surrounded by restaurants, bars, coffee shops etc. Beach is not too far but they do have a nice rooftop pool. Rooms are in good condition, place was clean.. what I didn’t like was that I needed to speak to someone about my reservation before arriving…. I called (from USA) no answer.. had someone that lives in Playa Del Carmen call… no answer(he tried three different t numbers posted on website) even expedia agent called… still no answer… I kept calling several times, but nothing..if yiu are in the service industry please pick up the phone… it’s only courtesy to your future guests…
So the best thing this place has going it is the location!! Right on 5th ave., it’s surrounded by restaurants, bars, coffee shops etc. Beach is not too far but they do have a nice rooftop pool. Rooms are in good condition, place was clean.. what I didn’t like was that I needed to speak to someone about my reservation before arriving…. I called (from USA) no answer.. had someone that lives in Playa Del Carmen call… no answer(he tried three different t numbers posted on website) even expedia agent called… still no answer… I kept calling several times, but nothing..if yiu are in the service industry please pick up the phone… it’s only courtesy to your future guests…
8
hector
13. jan. 2025
·
Overnattet 1 natt
No servía el elevador, nos dieron una habitación de una sola cama y el servicio de transporte que ofrecen no llegó al aeropuerto
No servía el elevador, nos dieron una habitación de una sola cama y el servicio de transporte que ofrecen no llegó al aeropuerto
10
Ariadna
4. juli 2023
·
Overnattet 2 netter
I booked here due to last-minute travel plans and I ended up staying an extra night. The staff was very kind and welcoming (Andrea, Caro and Paulette) as well as the housekeeping team. I did not initially get my room upgrade but honestly, I was fine in the standard King room I booked. It was very clean and comfortable. The bed was heavenly, and the amenities were great. Andrea was very apologetic and upgraded my room, which was much appreciated. I would definitely stay here again and recommend to others. Location, rooftop pool/area are great as well. I did not have any noise issues, despite being right on 5th.
I booked here due to last-minute travel plans and I ended up staying an extra night. The staff was very kind and welcoming (Andrea, Caro and Paulette) as well as the housekeeping team. I did not initially get my room upgrade but honestly, I was fine in the standard King room I booked. It was very clean and comfortable. The bed was heavenly, and the amenities were great. Andrea was very apologetic and upgraded my room, which was much appreciated. I would definitely stay here again and recommend to others. Location, rooftop pool/area are great as well. I did not have any noise issues, despite being right on 5th.
8
Oscar
1. aug. 2025
·
Overnattet 5 netter
Our stay at the hotel left us with mixed feelings. On one hand, the staff was undeniably helpful, always eager to assist. However, their approach to customer service felt a bit too relaxed. The persistent issue with room keys being blocked was particularly frustrating. I found myself having to make multiple trips to the front desk to resolve the problem, only for it to reoccur shortly after. This was not the seamless experience one would expect from a hotel aiming to provide exemplary service. Additionally, the staff didn’t seem very well-versed in the local area. When asked about transportation options or popular local activities, the responses were less informative than I had hoped, which is a common inquiry from tourists. A bit more training in this area could greatly enhance the guests' experience. While the cleanliness of the hotel was commendable, there were some flaws in the details that affected the overall ambiance. The towels, and pillows provided looked worn and stained, detracting from an otherwise tidy environment. A hotel’s attention to the little things often makes a significant difference in how guests perceive their stay. The hotel has a solid foundation and plenty of potential, but there are several areas needing improvement. With more attention to service training and upkeep of amenities, it could elevate itself from a decent stay to a truly memorable one.
Our stay at the hotel left us with mixed feelings. On one hand, the staff was undeniably helpful, always eager to assist. However, their approach to customer service felt a bit too relaxed. The persistent issue with room keys being blocked was particularly frustrating. I found myself having to make multiple trips to the front desk to resolve the problem, only for it to reoccur shortly after. This was not the seamless experience one would expect from a hotel aiming to provide exemplary service. Additionally, the staff didn’t seem very well-versed in the local area. When asked about transportation options or popular local activities, the responses were less informative than I had hoped, which is a common inquiry from tourists. A bit more training in this area could greatly enhance the guests' experience. While the cleanliness of the hotel was commendable, there were some flaws in the details that affected the overall ambiance. The towels, and pillows provided looked worn and stained, detracting from an otherwise tidy environment. A hotel’s attention to the little things often makes a significant difference in how guests perceive their stay. The hotel has a solid foundation and plenty of potential, but there are several areas needing improvement. With more attention to service training and upkeep of amenities, it could elevate itself from a decent stay to a truly memorable one.
6
miriam
17. jan. 2026
·
Overnattet 5 netter
The room was clean, but the towels could use an upgrade as they were old, stained, and only provided two. There’s an additional fee upon arrival for street cleaning. If you need a shuttle, that’s also an extra charge and not complimentary. The front desk staff was very nice and communicated promptly via WhatsApp, ensuring you had what you needed as soon as possible. They don't provided you with a cover just a sheet for the bed.
The room was clean, but the towels could use an upgrade as they were old, stained, and only provided two. There’s an additional fee upon arrival for street cleaning. If you need a shuttle, that’s also an extra charge and not complimentary. The front desk staff was very nice and communicated promptly via WhatsApp, ensuring you had what you needed as soon as possible. They don't provided you with a cover just a sheet for the bed.
2
Berenice
28. jan. 2024
·
-grumpy & rude overnight receptionist that cannot be bothered with any questions. he will talk down to you! -cold shower water. our entire stay! -fridge heats instead of cool. -dirty/old/yellow/raggedy linens & towels. -nasty tub/dirty tub. -thin walls & construction early mornings. -unorganized. asked & was approved for late check out at 1pm. male worker walked into room at 12:15pm while i was showering & wanted to have a full conversation about check out time while i was in the shower. even after being told to get out!
-grumpy & rude overnight receptionist that cannot be bothered with any questions. he will talk down to you! -cold shower water. our entire stay! -fridge heats instead of cool. -dirty/old/yellow/raggedy linens & towels. -nasty tub/dirty tub. -thin walls & construction early mornings. -unorganized. asked & was approved for late check out at 1pm. male worker walked into room at 12:15pm while i was showering & wanted to have a full conversation about check out time while i was in the shower. even after being told to get out!
8
ODRACIR
26. sep. 2024
·
Overnattet 5 netter
Key system was broken, so staff must open the door for us however FD staff was very helpfull
Key system was broken, so staff must open the door for us however FD staff was very helpfull
6
yoel
10. feb. 2024
·
Overnattet 4 netter
This hotel was good in general . The location is great, the price was good and it felt very safe. The hotel needs a little bit of a refresh. The vibe was dead. My main concern was the water pressure (or lack thereof). The toiletries were really bad too. The elevator was broken for a day and Monday morning was very noisy with constructions around . Service was ok, straight to the point, front desk people and mostly the overnight guy were very kind. But it sounds very bad when you arrive to a hotel and the first things you heard is we are going to have extra charge if towels are stained and key ( electronic by the way ) are lost. It is not a very welcoming. Overall , it is a good hotel, just need some improvements.
This hotel was good in general . The location is great, the price was good and it felt very safe. The hotel needs a little bit of a refresh. The vibe was dead. My main concern was the water pressure (or lack thereof). The toiletries were really bad too. The elevator was broken for a day and Monday morning was very noisy with constructions around . Service was ok, straight to the point, front desk people and mostly the overnight guy were very kind. But it sounds very bad when you arrive to a hotel and the first things you heard is we are going to have extra charge if towels are stained and key ( electronic by the way ) are lost. It is not a very welcoming. Overall , it is a good hotel, just need some improvements.
10
Jennifer
20. nov. 2023
·
Overnattet 3 netter
Omar at reception was great. Nice roof top bar. Walkable every. Located right on 5th. Nice hotel at a great value
Omar at reception was great. Nice roof top bar. Walkable every. Located right on 5th. Nice hotel at a great value
2
Charlotte
15. jan. 2024
·
Overnattet 7 netter
We stayed at the hotel for about a week. Our room was very noisy as the bar downstairs played very loud music until 2 o’clock every night. The elevator wasn’t working during our stay. The bar at the pool is not in open. One of the receptionist - working there often - couldn’t understand english, not at all. We didn’t ask for housekeeping every day and when we marked the room for housekeeping it didn’t happen.
We stayed at the hotel for about a week. Our room was very noisy as the bar downstairs played very loud music until 2 o’clock every night. The elevator wasn’t working during our stay. The bar at the pool is not in open. One of the receptionist - working there often - couldn’t understand english, not at all. We didn’t ask for housekeeping every day and when we marked the room for housekeeping it didn’t happen.
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KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Ligger rett på Fifth Avenue nær restauranter, butikker og Mamitas Beach, noe som gjør de fleste steder walkable. Ulempen er sen kveldsstøy fra nærliggende barer og gaten, selv om noen rom lenger inn i hotellet er roligere.
Relaterte gjesteomtaler
10
TZU-CHI
20. sep. 2022
·
Overnattet 4 netter
這是一個很棒的住宿體驗 價格非常合理 也有免費游泳池提供選擇 房間非常寬廣舒適 淋浴間也是令人滿意 服務人員都是親切服務 整體住宿體驗非常滿意 就在觀光聖地的道路上 房間還有按摩浴缸可以使用 非常值得推薦
這是一個很棒的住宿體驗 價格非常合理 也有免費游泳池提供選擇 房間非常寬廣舒適 淋浴間也是令人滿意 服務人員都是親切服務 整體住宿體驗非常滿意 就在觀光聖地的道路上 房間還有按摩浴缸可以使用 非常值得推薦
10
Bianca
4. mars 2024
·
Overnattet 4 netter
The staff here was great. Many reviews complained about the noise from the bar downstairs but we didn’t have any issue. There are certain things to expect when staying on fifth avenue and noise comes with that. The property was great and location was perfect.
The staff here was great. Many reviews complained about the noise from the bar downstairs but we didn’t have any issue. There are certain things to expect when staying on fifth avenue and noise comes with that. The property was great and location was perfect.
8
Miguel
11. aug. 2025
·
Overnattet 2 netter
Excelente ubicación, estás sobre la quinta avenida, a unos mts de mamitas, cerca de buenos lugares para comer, y tienes una heladería enfrente, un Oxxo, justo al lado, en fin 100 recomendable
Excelente ubicación, estás sobre la quinta avenida, a unos mts de mamitas, cerca de buenos lugares para comer, y tienes una heladería enfrente, un Oxxo, justo al lado, en fin 100 recomendable
8
Lisa
15. jan. 2025
·
Overnattet 6 netter
Really good location directly at the most busy tourist street, near restaurants, shops and beach! The hotel is clean, but needs some reparations such as the water pipes that are really messy, and the elevator that stopped working. The wifi was also not working for me from the room, and the safety box stopped working. The room was nice and clean, but there was noice from the streets every nights, so be prepared with ear plugs.
Really good location directly at the most busy tourist street, near restaurants, shops and beach! The hotel is clean, but needs some reparations such as the water pipes that are really messy, and the elevator that stopped working. The wifi was also not working for me from the room, and the safety box stopped working. The room was nice and clean, but there was noice from the streets every nights, so be prepared with ear plugs.
8
Wendy
30. aug. 2025
·
Overnattet 5 netter
Great location
Great location
8
Gabriela de
15. feb. 2024
·
Overnattet 2 netter
Excellent location. The hotel is beautifully remodeled. Just a bit of noice, being ear plugs. And please leave a notice outside your room so they clean it. Amazing staff. Playa Mamitas is the best, just 5min elaking distance.
Excellent location. The hotel is beautifully remodeled. Just a bit of noice, being ear plugs. And please leave a notice outside your room so they clean it. Amazing staff. Playa Mamitas is the best, just 5min elaking distance.
10
Adriana
1. nov. 2023
·
Overnattet 4 netter
Excellent hotel, amazing staff. If you’re here to party this is an excellent place to stay, located right on Quinta Avenida close to restaurants bars, walking distance to the beach.
Excellent hotel, amazing staff. If you’re here to party this is an excellent place to stay, located right on Quinta Avenida close to restaurants bars, walking distance to the beach.
8
Raymond
21. apr. 2024
·
Overnattet 8 netter
Right in the heart of 5th ave so everything was super convenient. Being right on 5th ave it was noisy but was to be expected. Front desk staff and cleaning staff were excellent. Would definitely stay here again. There were some concerns with the room upon check in but it was addressed right away and no problems after that.
Right in the heart of 5th ave so everything was super convenient. Being right on 5th ave it was noisy but was to be expected. Front desk staff and cleaning staff were excellent. Would definitely stay here again. There were some concerns with the room upon check in but it was addressed right away and no problems after that.
10
Stéphane
17. apr. 2024
·
Overnattet 9 netter
Hôtel extrêmement bien situé directement sur la cinquième avenue avec balcon, belle piscine sur le toit, lit très confortable. Bon rapport qualité prix!
Hôtel extrêmement bien situé directement sur la cinquième avenue avec balcon, belle piscine sur le toit, lit très confortable. Bon rapport qualité prix!
8
ROLANDO
6. mars 2025
·
Overnattet 6 netter
The 1st day was no hot water & the last day the A/C was not working properly...no cold air was coming out. But the breakfast was good, it's in the middle of everything, very convenient...in walking distance to everything. Staff was very friendly & polite.
The 1st day was no hot water & the last day the A/C was not working properly...no cold air was coming out. But the breakfast was good, it's in the middle of everything, very convenient...in walking distance to everything. Staff was very friendly & polite.
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Servering
Frokosten er generelt sett grei, men enkel og repetitiv, og den starter kl. 8.00, noe som kan være sent for utflukter. Det er ingen fast restaurant- eller barservice på stedet.
Relaterte gjesteomtaler
6
Jorge
27. mars 2025
·
La tele estaba dañada, todas las noches las tuberías de la regadera y del baño hacen ruido... la cama no tiene edredón o algo modesto para taparse, en general el desayuno es lo mismo, huevo en cualquier presentación, jugo de caja y café; siento que está algo costoso para la calidad; pagué $1000 mxn para que adornaran la habitación romántica y solo pusieron unos pétalos muy chafa y una botella sin enfriar de $100 mxn; no recomiendo pagar eso, ni se nota la diferencia; el escusado no tiene privacidad... para algunas personas puede ser incomodo. De lo bueno, la cama es cómoda, la alberca está bien y en general son amables.
La tele estaba dañada, todas las noches las tuberías de la regadera y del baño hacen ruido... la cama no tiene edredón o algo modesto para taparse, en general el desayuno es lo mismo, huevo en cualquier presentación, jugo de caja y café; siento que está algo costoso para la calidad; pagué $1000 mxn para que adornaran la habitación romántica y solo pusieron unos pétalos muy chafa y una botella sin enfriar de $100 mxn; no recomiendo pagar eso, ni se nota la diferencia; el escusado no tiene privacidad... para algunas personas puede ser incomodo. De lo bueno, la cama es cómoda, la alberca está bien y en general son amables.
2
Sheila Rodríguez
3. mars 2025
·
Overnattet 2 netter
Aire acondicionado no enfría, nos cambiaron de habitación 2 veces y ninguna enfrió. El agua se tardaba en calentar demasiado tiempo y salia agua por la pluma de arriba y manga de mano a la vez, area de Jacuzzi se vaciaba jamas lo pudimos usar, toallas rotas y sabanas machadas, solo tenia un espejo que era pequeño y ademas estaba verde por los bordes.Desayuno comienza a las 8:00 am pienso que debe ser un poco mas temprano ya que uno de los dias teniamos actividad que nos recogían a las 8:00 am y apenas pudimos desayunar bien rapido por que el desayuno no estaba abierto y la señal del WiFi era intermitente.
Aire acondicionado no enfría, nos cambiaron de habitación 2 veces y ninguna enfrió. El agua se tardaba en calentar demasiado tiempo y salia agua por la pluma de arriba y manga de mano a la vez, area de Jacuzzi se vaciaba jamas lo pudimos usar, toallas rotas y sabanas machadas, solo tenia un espejo que era pequeño y ademas estaba verde por los bordes.Desayuno comienza a las 8:00 am pienso que debe ser un poco mas temprano ya que uno de los dias teniamos actividad que nos recogían a las 8:00 am y apenas pudimos desayunar bien rapido por que el desayuno no estaba abierto y la señal del WiFi era intermitente.
4
casey
3. des. 2023
·
Overnattet 2 netter
I'll start with the positives: Great location close to everything, and adecuate professional staff. Air conditioner works. Fine if you're there to party and crash. We are Canadian/Mexican couple who live in Mexico, and we only stay at vip properties when we book to ensure a great stay, and this hotel was the first time we were let down by Expedia's VIP/star qualification. Honest review: The hotel was run down. It did not have a café, or any food and beverage service as advertised, and you couldn't bring in food or drink to the pool area, so we couldn't really stay and enjoy much. The mattresses were cheap, springy and hard. The pillows were low quality, uncomfortable and lumpy. The sheets had stains, and were not tucked in. There were no facecloths, or glasses in the room. We had no shampoo. The jacuzzi tap had 1 minute of hot water, so we were unable to use it There is a noisy bar directly downstairs. Very noisy until 12:30am.The AC was so strong, I requested a blanket, and I was told they didn't have any. I went and bought one because I was THAT cold. When we requested a room on a higher floor, they said they would address it, but never got back to us. I would not consider this a 4 star, much less a vip hotel & will not return.
I'll start with the positives: Great location close to everything, and adecuate professional staff. Air conditioner works. Fine if you're there to party and crash. We are Canadian/Mexican couple who live in Mexico, and we only stay at vip properties when we book to ensure a great stay, and this hotel was the first time we were let down by Expedia's VIP/star qualification. Honest review: The hotel was run down. It did not have a café, or any food and beverage service as advertised, and you couldn't bring in food or drink to the pool area, so we couldn't really stay and enjoy much. The mattresses were cheap, springy and hard. The pillows were low quality, uncomfortable and lumpy. The sheets had stains, and were not tucked in. There were no facecloths, or glasses in the room. We had no shampoo. The jacuzzi tap had 1 minute of hot water, so we were unable to use it There is a noisy bar directly downstairs. Very noisy until 12:30am.The AC was so strong, I requested a blanket, and I was told they didn't have any. I went and bought one because I was THAT cold. When we requested a room on a higher floor, they said they would address it, but never got back to us. I would not consider this a 4 star, much less a vip hotel & will not return.
8
philippe
20. feb. 2025
·
Overnattet 1 natt
Tres bien situé et silencieux. Lit confortable Petit déjeuner à revoir un peu….. Personnel très gentil
Tres bien situé et silencieux. Lit confortable Petit déjeuner à revoir un peu….. Personnel très gentil
10
Simone
1. feb. 2025
·
Overnattet 5 netter
O hotel é muito bom, quarto confortável, novo e muito bonito, cama maravilhosa, fica na central de Playa, café da manhã muito bom com atendente muito simpático. Porém barulhento, para quem tem dificuldade de dormi no barulho, wi-fi não pega no quarto do terceiro andar. O elevador ficou sem funcionar 3 dias, então quem tiver dificuldade para subir escada é ruim. Para nós foi tranquilo. No geral eu voltaria a me hospedar.
O hotel é muito bom, quarto confortável, novo e muito bonito, cama maravilhosa, fica na central de Playa, café da manhã muito bom com atendente muito simpático. Porém barulhento, para quem tem dificuldade de dormi no barulho, wi-fi não pega no quarto do terceiro andar. O elevador ficou sem funcionar 3 dias, então quem tiver dificuldade para subir escada é ruim. Para nós foi tranquilo. No geral eu voltaria a me hospedar.
8
Saul
11. feb. 2024
·
Overnattet 3 netter
El elevador se descompuso un día, no hacen el aseo a menos que dejes especificaciones en la puerta, no tienen restaurante ni bar.
El elevador se descompuso un día, no hacen el aseo a menos que dejes especificaciones en la puerta, no tienen restaurante ni bar.
2
Dirceu
28. des. 2022
·
Overnattet 19 353 netter
The only thing good was the staff. Its a shame expedia sell a hotel in a bad situation. Room floor its cracking. No hot water at all. Inly cold water for a few minutes per day. Toilets no water to flush. We had to take shower in another room because was the only room with hot water. ( eletrical shower ) USED FOR ALL THE HOTEL GUESTS). I asked for change room but staff says they have the same problem inall rooms. By the night we cant sleep because the water bump was make to many noisy. Giving us a hope that by the morning we gona have water but was frustrating when we open the faucets and nothing more then a few water drippings. The breakfast was in a litter restaurant near. Food was good but no enough. If we need eat more we have to by extra for. Extremely disappointed and for sure we going to use another web site for searching and booking our next vacations.
The only thing good was the staff. Its a shame expedia sell a hotel in a bad situation. Room floor its cracking. No hot water at all. Inly cold water for a few minutes per day. Toilets no water to flush. We had to take shower in another room because was the only room with hot water. ( eletrical shower ) USED FOR ALL THE HOTEL GUESTS). I asked for change room but staff says they have the same problem inall rooms. By the night we cant sleep because the water bump was make to many noisy. Giving us a hope that by the morning we gona have water but was frustrating when we open the faucets and nothing more then a few water drippings. The breakfast was in a litter restaurant near. Food was good but no enough. If we need eat more we have to by extra for. Extremely disappointed and for sure we going to use another web site for searching and booking our next vacations.
10
KATIELE
29. aug. 2022
·
Overnattet 2 netter
Hotel bem localizado, mas como é bem na Quinta Avenida e tem um bar em baixo é bem barulhento. Nao vale a pena pegar com café da manhã incluído, café muito simples e em um lugar pequeno, então fica muito tempo esperando.
Hotel bem localizado, mas como é bem na Quinta Avenida e tem um bar em baixo é bem barulhento. Nao vale a pena pegar com café da manhã incluído, café muito simples e em um lugar pequeno, então fica muito tempo esperando.
6
Eric
3. feb. 2025
·
Overnattet 9 netter
This hotel is in a great location, everything you need or want is walkable. The staff were very helpful and friendly to their capabilities. I am notnsure who is managing this hotel but it does need to be taken csre of more as there is very easy things to do to make it just a bit better such as new towels as they dont have enough towels for everyone as we got told as they get thrown out because they habe lots of holes, stains in them and falling apart. Is it not is easy to get new towels? Same with the pool towels. When visiting the pool, the cushions for the loungers are disgusting and not enough loungers, or coushins missing for some seats. The breakfast needs to be better, more options, better variety since it is included and the woman that is cooking is sweet and amazing and has said she can cook a mutiple different types of dishes but having the same breakfast for almost every single days except for a 2 days...isn't good enough. The hotel needs to step up. For the hotel room, the mirrors need replacing, dont just put another mirror ontop of a nother mirror. They mirrors need replacing as they are falling apart. The toliet is separated in its own room, but a glass door is not helping anyone...it should not be glass ad no one needs to see in when someone is doingntheir business. The remote for the tv doesn't work. The blinds do not go up or down as they lost the remote for them...why even have an electric blind system if you cant use it, it would be nice to see outside.
This hotel is in a great location, everything you need or want is walkable. The staff were very helpful and friendly to their capabilities. I am notnsure who is managing this hotel but it does need to be taken csre of more as there is very easy things to do to make it just a bit better such as new towels as they dont have enough towels for everyone as we got told as they get thrown out because they habe lots of holes, stains in them and falling apart. Is it not is easy to get new towels? Same with the pool towels. When visiting the pool, the cushions for the loungers are disgusting and not enough loungers, or coushins missing for some seats. The breakfast needs to be better, more options, better variety since it is included and the woman that is cooking is sweet and amazing and has said she can cook a mutiple different types of dishes but having the same breakfast for almost every single days except for a 2 days...isn't good enough. The hotel needs to step up. For the hotel room, the mirrors need replacing, dont just put another mirror ontop of a nother mirror. They mirrors need replacing as they are falling apart. The toliet is separated in its own room, but a glass door is not helping anyone...it should not be glass ad no one needs to see in when someone is doingntheir business. The remote for the tv doesn't work. The blinds do not go up or down as they lost the remote for them...why even have an electric blind system if you cant use it, it would be nice to see outside.
8
ROLANDO
6. mars 2025
·
Overnattet 6 netter
The 1st day was no hot water & the last day the A/C was not working properly...no cold air was coming out. But the breakfast was good, it's in the middle of everything, very convenient...in walking distance to everything. Staff was very friendly & polite.
The 1st day was no hot water & the last day the A/C was not working properly...no cold air was coming out. But the breakfast was good, it's in the middle of everything, very convenient...in walking distance to everything. Staff was very friendly & polite.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
10
Tarcisio Luis Trombini
16. aug. 2026
·
Overnattet 4 netter
Quarto estava limpo e a arrumação era feita diariamente. Funcionários atenciosos e prestativos. A localização é ótima, cercada por lojas e restaurantes. O café da manhã é a la carte e muito gostoso. O quarto é grande e muito espaçoso. Usei pouco a piscina, mas estava limpa e conservada. O ar condicionado gelava muito bem.
Quarto estava limpo e a arrumação era feita diariamente. Funcionários atenciosos e prestativos. A localização é ótima, cercada por lojas e restaurantes. O café da manhã é a la carte e muito gostoso. O quarto é grande e muito espaçoso. Usei pouco a piscina, mas estava limpa e conservada. O ar condicionado gelava muito bem.
10
raul
28. juni 2026
·
Overnattet 1 natt
Excelente servicio y el personal muy atentos y muy amable.
Excelente servicio y el personal muy atentos y muy amable.
8
Silvia Lorena
16. mai 2026
·
Overnattet 4 netter
Cómodo y tranquilo aún estando en la 5a avenida
Cómodo y tranquilo aún estando en la 5a avenida
10
Kaleane Kareline Martins
15. mai 2026
·
Overnattet 3 netter
Perfect place!
Perfect place!
8
Salvatore
10. mai 2026
·
Overnattet 6 netter
È un bell'albergo, un po' datato, personale gentilissimo, la colazione discreta, l'albergo si trova sulla 5^ Avenida, 8km di negozi locali ecc, è anche vicino alla spiaggia
È un bell'albergo, un po' datato, personale gentilissimo, la colazione discreta, l'albergo si trova sulla 5^ Avenida, 8km di negozi locali ecc, è anche vicino alla spiaggia
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
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oktober 2026
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Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-18: 56.6358674451828USD
- 2026-09-19: 57.38554483566284USD
- 2026-09-20: 51.76493434753418USD
- 2026-09-21: 51.76493434753418USD
- 2026-09-22: 51.53650890312195USD
- 2026-09-23: 51.52478567562103USD
- 2026-09-24: 54.94313857440948USD
- 2026-09-25: 59.825049872016905USD
- 2026-09-26: 59.9894511554718USD
- 2026-09-27: 55.01403890132904USD
- 2026-09-28: 55.14767054729462USD
- 2026-09-29: 55.20541894683838USD
- 2026-09-30: 55.14767054729462USD
- 2026-10-01: 52.64706448745727USD
- 2026-10-02: 56.67709814586639USD
- 2026-10-03: 57.62003129825592USD
- 2026-10-04: 52.70063635025024USD
- 2026-10-05: 52.70063635025024USD
- 2026-10-06: 52.65168365821838USD
- 2026-10-07: 55.226341073226926USD
- 2026-10-08: 55.15532241840362USD
- 2026-10-09: 56.68825164642334USD
- 2026-10-10: 56.62809724617004USD
- 2026-10-11: 55.27555233364105USD
- 2026-10-12: 54.518906744384765USD
- 2026-10-13: 51.8490085144043USD
- 2026-10-14: 54.784614243507384USD
- 2026-10-15: 54.42392888031006USD
- 2026-10-16: 62.76995091533661USD
- 2026-10-17: 63.32220038967132USD
- 2026-10-18: 58.04303164157867USD
- 2026-10-19: 69.74999562950134USD
- 2026-10-20: 59.26477601280212USD
- 2026-10-21: 55.27555233364105USD
- 2026-10-22: 55.326052053451534USD
- 2026-10-23: 62.70791203365326USD
- 2026-10-24: 56.68825164642334USD
- 2026-10-25: 55.326052053451534USD
- 2026-10-26: 69.74999562950134USD
- 2026-10-27: 55.326052053451534USD
- 2026-10-28: 75.1927899559021USD
- 2026-10-29: 59.26477601280212USD
- 2026-10-30: 64.44787126808166USD
- 2026-10-31: 64.44787126808166USD
- 2026-11-01: 69.74999562950134USD
- 2026-11-02: 57.73246910190582USD
- 2026-11-03: 75.19358757362365USD
- 2026-11-04: 69.74999562950134USD
- 2026-11-05: 57.67043460273742USD
- 2026-11-06: 78.44072437820434USD
- 2026-11-07: 62.70791203365326USD
- 2026-11-08: 55.211856861305236USD
- 2026-11-09: 59.26477601280212USD
- 2026-11-10: 60.4983268793106USD
- 2026-11-11: 71.61114893245697USD
- 2026-11-12: 75.1927899559021USD
- 2026-11-13: 65.77881038188934USD
- 2026-11-14: 60.04513539047241USD
- 2026-11-15: 57.73246910190582USD
- 2026-11-16: 69.74999562950134USD
- 2026-11-17: 58.82112525901794USD
- 2026-11-18: 60.4983268793106USD
Dette overnattingsstedet tilbyr transport fra flyplassen (betaling kan kreves). Gjestene må kontakte overnattingsstedet før reisen ved hjelp av kontaktopplysningene i bestillingsbekreftelsen for å gi informasjon om ankomsten. Gjestene vil motta en e-post innen 72 timer før ankomst med innsjekkingsinstruksjoner. En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kontanter
- Dette overnattingsstedet forbeholder seg retten til å autorisere gjestenes kredittkort før ankomst.
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat, røykvarsler, sikkerhetssystem og førstehjelpsskrin
- Dette overnattingsstedet har utendørsområder, som balkonger, verandaer og terrasser, som kanskje ikke passer for barn. Hvis du har bekymringer, anbefaler vi at du kontakter overnattingsstedet før ankomst for å bekrefte at de har et tilgjengelig rom som passer for deg
- Svømmebassenget er tilgjengelig mellom kl. 08.00 og kl. 22.00.
- Massasjetjenester og spabehandlinger må forhåndsbestilles. Bestilling kan foretas ved å kontakte dette hotellet før ankomst ved hjelp av kontaktopplysningene i bestillingsbekreftelsen.
- Gjester under 18 år har ikke adgang til dette overnattingsstedet. Det er bare for voksne.
- Ingen dyr, inkludert servicedyr, er tillatt på dette overnattingsstedet.
- Pris for komplett frokost: ca. MXN 242 per person
- Avgift for flyplasstransport per voksen: 1233 MXN (tur-retur)
- Sen utsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Flyplasstransport
Svømmebasseng
Rom for ikke-røykere
Turistinformasjon
Rengjøring
Bankboks
Generelt
Rom for ikke-røykere
Badestamp/Jacuzzi
Spa- og velværesenter
Kun voksne
Beach Sun Loungers
Aktiviteter
Svømmebasseng
Utendørs svømmebasseng
Utemøbler
Pool (Seasonal Outdoor)
Terrasse
Tjenester
Turistinformasjon
Rengjøring
Bankboks
Sykkelutleie
Ekspress innsjekking/Utsjekking
24-Hour Front Desk
Concierge Services
Parkering
Flyplasstransport
Internett
Gratis wi-fi