American Plaza Motel

The staff were friendly and helpful. There was several areas where attention to detail was needed. There were MANY bugs inside the ceiling light globes; the baseboards were seriously stained with moisture (?) or some sort of brown colour; towels looked like stained rags; and there was a lot of noise/music in parking area.

The website is nowhere close to reality. The place is very run down. There seems to be no effort to make very necessary repairs nor is there any evidence of the rooms being cleaned regularly. The night of our stay we were treated to a police visit to some sketchy neighbours and a 4:00 AM domestic dispute in the parking lot. I was literally afraid to go to sleep and should really have given up on the room and gone somewhere safe. This place should not be allowed to be on any room booking site.

motel was dirty, facilities felt unsafe. people hanging around in the parking lot sound of broken glass and screeching tires no towels or toilet paper, in the room. An unbearable moldy stench in the room The bed frame was made of 2"X6": wooden timber DYI style and broken no sheets on the bed Expensive for poor quality and unsafe condition of the Motel Expedia should be ashamed of its self for listing an accommodation like this

Very dirty

I was very taken back by how the staff was when I went to check in. There was another customer in front of me and asked for the wifi password and when they left, the front desk lady walked away after looking at me at the counter. I then had to open the door and ring the buzzer to get her attention and she said "what the hell is his problem now" and then took another 5 minutes to come to counter to let me check in. She tried to even get me to pay again when I had pre paid. The room was clean but I didn't feel like it would have met standards. The shower curtain had a lot of stains that looked pretty questionable and looked like blood. The shower had looked like it wasn't cleaned fully. The bathroom lights were missing two of the three that were in there. The bedside light looked like it was one string away from falling off, also didn't work. The inside door had looked like someone took a hammer to it multiple times. And another thing to add to the staff, when I went to check out, I pressed the buzzer to be let in and I saw the front desk lady roll her eyes at me, and when I handed her the key and said "I'm here to check out" she tried to make me pay yet again. I'm not one to leave bad or long reviews but after my experience, I wouldn't want anyone to have a similar experiences as I had felt very unwelcome, unsafe and just overall unpleasant.

The room was disgusting. Not clean at all. I was only supplied with a fitted sheet and a blanket. No other sheets. Everything was in a state of disrepair. Pillows were dirty looking. I had what appeared to be bug bites on my face in the morning.

I will never stay here again I would rather sleep in my truck then stay here. I was sitting on the bed and a cockroach started to crawl towards me and then they made their way in to the pizza we just brought

Complete scam room was stinky and run down not even close to the pictures online i am going to ask for a refund. The floor was missing potato size chunks the walls looked like someone had been hitting it with a hammer the room stank like old cigarettes and body odor, the top lid to the toilet was sitting on the bathroom counter. Horrible

motel was dirty, facilities felt unsafe. people hanging around in the parking lot sound of broken glass and screeching tires no towels or toilet paper, in the room. An unbearable moldy stench in the room The bed frame was made of 2"X6": wooden timber DYI style and broken no sheets on the bed Expensive for poor quality and unsafe condition of the Motel Expedia should be ashamed of its self for listing an accommodation like this

The room was dirty. Under the bed was bery dirty and dusty. The windors had cob webs. The washroom was also dirty

I spent one night at the American Plaza Motel, and unfortunately, it was a very disappointing experience. The room was not clean, and there was no toilet paper or towel in the bathroom when I arrived. After informing the front desk, they provided them, but this should have been prepared in advance. There was no kettle or microwave in the room, and the TV wasn’t connected to the internet. The room also didn’t have a thermostat, and it was uncomfortably warm, so I had to open the door several times just to cool it down. To make things worse, around midnight, guests in a nearby room started shouting loudly for about an hour, and I couldn’t sleep afterward. Overall, I do not recommend this motel to anyone.

Ice cold no toilet paper, no towels, went to try and get them they wouldn't answer the door.. froze all night!

There were literal bedbugs crawling on the sheets. I felt so uncomfortable. I ended up removing the sheets and sleeping on my own blanket. The mattress was disgusting to say the least. There were random condom rappers in the drawer next to the bed. My stay was terrible to say the least.

Complete scam room was stinky and run down not even close to the pictures online i am going to ask for a refund. The floor was missing potato size chunks the walls looked like someone had been hitting it with a hammer the room stank like old cigarettes and body odor, the top lid to the toilet was sitting on the bathroom counter. Horrible

The people at the front desk were wonderful. Everything else was terrible. For the total price of $140 CAD, not worth the minimal savings. Very uncomfortable beds, no heat control, tv didnt work. 1 pillow per bed, I was there with my family of 4. We had to use sweaters for pillows. Bed pushed right against window. Didnt feel safe.

Room was cold (no thermostat). No coffee maker. Only one roll of toilet paper and other amenities. This place needs a lot of work.

Pros ; we got there pretty late and i made a reservation online with my CC before going so check in was a breeze. The man at the front desk who helped check us in was super friendly and easy going. My friend that stayed the night reported to me that the bed was very comfortable , and that the wifi worked so he was able to watch shows and stuff on his phone. He said he had stayed in much worse lol They also advertise check out as being from 11 to 1pm which is really awesome and my friend really appreciated having that extra time to hangout in the morning and have a slower start to the day Cons; he said there wasnt any toilet paper in the room [luckily he used his own] hes just too nice to complain about anything .. he also had said when he got to the room that the room wasnt the room advertised in the photos that we had booked from... i had told him to go ask if he could stay in the room we had thought we were booking based on their photos and he said "he didnt want to be a bother or be rude" again hes just way too nice to ever complain or seem ungrateful All in all ; it was my friend who stayed and he was happy with the experience overall. Thankyou so much for accomodating us

I spent one night at the American Plaza Motel, and unfortunately, it was a very disappointing experience. The room was not clean, and there was no toilet paper or towel in the bathroom when I arrived. After informing the front desk, they provided them, but this should have been prepared in advance. There was no kettle or microwave in the room, and the TV wasn’t connected to the internet. The room also didn’t have a thermostat, and it was uncomfortably warm, so I had to open the door several times just to cool it down. To make things worse, around midnight, guests in a nearby room started shouting loudly for about an hour, and I couldn’t sleep afterward. Overall, I do not recommend this motel to anyone.

Handymen special. Electrical outlet beside bed don't work for lighting and CPAP machine. Microwave is not connected as outlet is hidden. Bathroom switch outlet cover is broken with big hole. Bathroom door knob is totally lose to point of falling off. Sink faucet control is reversed. TV remote would work after switching TV on. Ended up unplugging TV for sleep.

There was no control for heat and room very hot. Sink was very high and hard to use. Things hanging off walls. No towels. Tv leaned up against wall with no remote. Noise outside room in middle of night

No towels in bathroom. Cushion missing from sofa. phone jack pull ed off wall, laying on the floor. bathroom heater didn't appear to work. Only a 1/4 inch of toilet paper left in bathroom. I had to contact expedia to get any service for check-in. No one was present to check out. The bed was comfortable. No wi-fi password given.

There were no TV channels, no bath towels for a shower, no light bulbs in the bedside lamps, and no curtain in the bathroom window just a towel taped to the window frame

This hotel is not up to standard. The photos online are completely misleading — the place looks nothing like what was advertised. When I asked for a refund because of the false presentation, the staff refused and offered no help. The experience felt dishonest and unprofessional. I strongly advise anyone considering this hotel to look elsewhere. Save your money and choose a place that actually delivers what it promises.

The staff were friendly and helpful. There was several areas where attention to detail was needed. There were MANY bugs inside the ceiling light globes; the baseboards were seriously stained with moisture (?) or some sort of brown colour; towels looked like stained rags; and there was a lot of noise/music in parking area.

The owner was out getting something at the store. I could not check in. Therefore, I went somewhere else. I paid for no service.

I was very taken back by how the staff was when I went to check in. There was another customer in front of me and asked for the wifi password and when they left, the front desk lady walked away after looking at me at the counter. I then had to open the door and ring the buzzer to get her attention and she said "what the hell is his problem now" and then took another 5 minutes to come to counter to let me check in. She tried to even get me to pay again when I had pre paid. The room was clean but I didn't feel like it would have met standards. The shower curtain had a lot of stains that looked pretty questionable and looked like blood. The shower had looked like it wasn't cleaned fully. The bathroom lights were missing two of the three that were in there. The bedside light looked like it was one string away from falling off, also didn't work. The inside door had looked like someone took a hammer to it multiple times. And another thing to add to the staff, when I went to check out, I pressed the buzzer to be let in and I saw the front desk lady roll her eyes at me, and when I handed her the key and said "I'm here to check out" she tried to make me pay yet again. I'm not one to leave bad or long reviews but after my experience, I wouldn't want anyone to have a similar experiences as I had felt very unwelcome, unsafe and just overall unpleasant.

The man who checked me in was very nice. I hope he can find somewhere else to work, because he was the only good thing about this location. Everything else was horrible. If I had a choice to stay somewhere else I would have, but short notice left this as the only option that wasn't miles outside the city.

I did not receive my deposit till date. I stayed 1 night in Americal Plaza on 4th Oct 2025

The people at the front desk were wonderful. Everything else was terrible. For the total price of $140 CAD, not worth the minimal savings. Very uncomfortable beds, no heat control, tv didnt work. 1 pillow per bed, I was there with my family of 4. We had to use sweaters for pillows. Bed pushed right against window. Didnt feel safe.

Cleaning lady just walked in without nocking at 8 pm. No heat, trash bin, breakfast or tv. Very sketchy place. Got locked out of my room too.

Pros ; we got there pretty late and i made a reservation online with my CC before going so check in was a breeze. The man at the front desk who helped check us in was super friendly and easy going. My friend that stayed the night reported to me that the bed was very comfortable , and that the wifi worked so he was able to watch shows and stuff on his phone. He said he had stayed in much worse lol They also advertise check out as being from 11 to 1pm which is really awesome and my friend really appreciated having that extra time to hangout in the morning and have a slower start to the day Cons; he said there wasnt any toilet paper in the room [luckily he used his own] hes just too nice to complain about anything .. he also had said when he got to the room that the room wasnt the room advertised in the photos that we had booked from... i had told him to go ask if he could stay in the room we had thought we were booking based on their photos and he said "he didnt want to be a bother or be rude" again hes just way too nice to ever complain or seem ungrateful All in all ; it was my friend who stayed and he was happy with the experience overall. Thankyou so much for accomodating us

We tried three times to get into our room. No one working in locked owffice. When we came back a woman yelled at me for ringing the buzzard that said to ring. She was rude. We never stayed. We asked for owners number. He called me back and said he would cancel our reservation. The area was in poor shape. Didn't even want to see what rooms looked like

This hotel is not up to standard. The photos online are completely misleading — the place looks nothing like what was advertised. When I asked for a refund because of the false presentation, the staff refused and offered no help. The experience felt dishonest and unprofessional. I strongly advise anyone considering this hotel to look elsewhere. Save your money and choose a place that actually delivers what it promises.

The staff were friendly and helpful. There was several areas where attention to detail was needed. There were MANY bugs inside the ceiling light globes; the baseboards were seriously stained with moisture (?) or some sort of brown colour; towels looked like stained rags; and there was a lot of noise/music in parking area.

Terrible state of entrances and location

The website is nowhere close to reality. The place is very run down. There seems to be no effort to make very necessary repairs nor is there any evidence of the rooms being cleaned regularly. The night of our stay we were treated to a police visit to some sketchy neighbours and a 4:00 AM domestic dispute in the parking lot. I was literally afraid to go to sleep and should really have given up on the room and gone somewhere safe. This place should not be allowed to be on any room booking site.

motel was dirty, facilities felt unsafe. people hanging around in the parking lot sound of broken glass and screeching tires no towels or toilet paper, in the room. An unbearable moldy stench in the room The bed frame was made of 2"X6": wooden timber DYI style and broken no sheets on the bed Expensive for poor quality and unsafe condition of the Motel Expedia should be ashamed of its self for listing an accommodation like this

The people at the front desk were wonderful. Everything else was terrible. For the total price of $140 CAD, not worth the minimal savings. Very uncomfortable beds, no heat control, tv didnt work. 1 pillow per bed, I was there with my family of 4. We had to use sweaters for pillows. Bed pushed right against window. Didnt feel safe.

The property is not maintained well and the staff is quite untrained. The area is too peaceful but the overall rooms well too rubbish.

We tried three times to get into our room. No one working in locked owffice. When we came back a woman yelled at me for ringing the buzzard that said to ring. She was rude. We never stayed. We asked for owners number. He called me back and said he would cancel our reservation. The area was in poor shape. Didn't even want to see what rooms looked like

Scary area

There was no control for heat and room very hot. Sink was very high and hard to use. Things hanging off walls. No towels. Tv leaned up against wall with no remote. Noise outside room in middle of night

The place is pretty run down. The room I had was mostly clean. The area around was a little sketchy. The person running the place was nice and pleasant. It was a room for a low price and I got what I paid for.

Cleaning lady just walked in without nocking at 8 pm. No heat, trash bin, breakfast or tv. Very sketchy place. Got locked out of my room too.