Name: Elaf Bakkah Hotel
Address: Mahbas Al Jin, Mekka, Provinz Mekka, SA
Price range: 31 $–51 $ per night
Rating: 7.95

Was Gäste sagen

Das Elaf Bakkah Hotel erhält häufig Lob für den schnellen Zugang zu Bussen nach Al Haram und das im Allgemeinen freundliche Personal. In den Bewertungen werden jedoch auch überfüllte Verhältnisse und Einschränkungen beim Shuttleservice während Stoßzeiten wie Ramadan und Eid erwähnt.

Die Rückmeldungen zur Sauberkeit sind gemischt, von makellosen Zimmern bis hin zu Beschwerden über schmutzige oder abgenutzte Teppiche, Gerüche, verstopfte Abflüsse, Insekten und ausgelassene oder verspätete Reinigung. Die Zimmer sind klein und veraltet, mit begrenzter Temperaturregelung, gelegentlichem Straßenlärm und wiederholt schlechtem WLAN auf dem Zimmer. Frühstück und Buffetoptionen erhalten sowohl Komplimente für die Vielfalt als auch Kritik für begrenzte Auswahl und mangelnde Hygiene. Erwarten Sie einen Aufenthalt mit gutem Preis-Leistungs-Verhältnis, bei dem der Busanschluss Vorrang vor Luxus hat.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Öffentliche Busse und Shuttle-Verbindungen zum Haram sind ein großer Vorteil, oft häufig und rund um die Uhr verfügbar, aber mehrere Bewertungen berichten von langen Wartezeiten, Überfüllung, kostenpflichtigem oder ausgesetztem Service während Ramadan/Eid und unregelmäßiger Verfügbarkeit.

Ähnliche Gästebewertungen

8

Mohamed S

22. Juli 2023

·

Aufenthalt für 2 Nächte

Better rates with 24/7 free access to haram

6

Mohammad

27. März 2023

·

Aufenthalt für 5 Nächte

The price was excellent. Please keep your expectations very low. The rooms need updating and cleaning. Transportation by bus takes about 2 minutes. If your a couple or single, worth the savings as bus is very inconvenient. You end up waiting 20-30 minutes. If you have kids, stay away!

8

MUHAMMAD

20. Mai 2024

·

Aufenthalt für 3 Nächte

Overall it was great but free shuttle service to Haram the Mecca mosque is not always available as per there time. U have to take the cab.

10

Mohammad

30. Juni 2025

·

Aufenthalt für 3 Nächte

Excellent Property!! Bus Services to Haram As Well Organized In Timely Manner.

10

Azouigui

25. Sept. 2025

·

Aufenthalt für 3 Nächte

Very good hotel with bus station right below

10

Dalia

13. Jan. 2024

·

Aufenthalt für 3 Nächte

Service was great. Staff very friendly and helpful. Location was excellent, with buses running to the Holy Mosque 24/7. There is some shopping nearby too. Breakfast was great, with different items every day.

2

Fadilat

2. Apr. 2025

·

Aufenthalt für 6 Nächte

Big hotel but there was always an odor from toilet. The service was poor because when you have any issues, they never pick calls at the reception. Phone will be ringing nonstop, until you go downstairs. I also had a problem with the location. The hotel shuttles can't be used during Ramadan, only public buses convey pilgrims to and fro. This is a major problem as there is a crowd before and after every salat so getting a bus to and from masjid al Haram was hectic. We didn't enjoy our stay.

8

Iqbal

2. März 2023

·

Aufenthalt für eine Nacht

Hotel building and staff are good and friendly - Breakfast served with limited options. Hotel little far from Grand Mosque. To get to Grand Mosque requiring to hop on to Hotel bus that drop far from first entry gate you can find to enter to Grand Mosque - Buses take time to arrive and comeback - Buses wait at each point for passengers before take off - Hard to get to hotel either from inside of Macca or from Airport as location of hotel is located on very crowded, small street causing traffic jam and not very convenient location if you are in hurry.

10

Waleed

24. März 2025

·

Aufenthalt für 5 Nächte

Great service and convenient location to the Haram the buses are very close and around the clock.

8

Muhammad Agus

24. Apr. 2023

·

Aufenthalt für 4 Nächte

During Ramadan, the shuttle bus to Haram pays 8.5 sar. during Eid, there is no shuttle bus, if you want to go to the Haram you can use a taxi. the shuttle bus is available again on the third day of eid

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KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Die Sauberkeit ist inkonsistent: Einige Gäste fanden die Zimmer sehr sauber, während andere über schmutzige oder abgenutzte Teppiche, Gerüche, verstopfte Abflüsse oder Lecks, Insekten und eine Reinigung berichten, die das Säubern auslässt oder verzögert.

Ähnliche Gästebewertungen

6

Mohammad

18. März 2023

·

Aufenthalt für 3 Nächte

Overall not bad Hotel getting old Staff cooperative Cleanliness is major issue Food is reasonable

10

Azouigui

29. Sept. 2025

·

Aufenthalt für 2 Nächte

Très beau hôtel, personnel adorable, propreté irréprochable, très bien placé avec des commerces a proximité et l'arrêt de bus juste devant pour aller a la mosquée Al Haram... Rien a dire!

2

Rafat

9. Jan. 2026

·

Aufenthalt für 5 Nächte

Rooms not serviced. Multiple issues

8

Kazim

3. Feb. 2026

·

Aufenthalt für 4 Nächte

The washroom drain was clogged all the time.

6

Husna

1. Jan. 2024

·

Aufenthalt für 3 Nächte

This place is okay if u don’t care about hygiene. I mean the bathroom was not clean at all. We were there for umrah so we were okay with whatever we got. But the bathroom shower was so dirty and all the water leaked out of the shower since there’s no door. the hotel walls are thin so it’s noisy. I don’t recommend this if you’re going with family. Not a good quality hotel. The location is okay as it’s a 10 minute drive to masjid al haram.

2

Rubel

24. März 2025

·

Aufenthalt für 6 Nächte

The sink was linking, found bedbugs well as I have proof and evidence, I had stay outside the room for a day to get another room. House keeping always delayed the service for cleaning the room I had to call multiple times each day..

10

Samir

31. Okt. 2025

·

Aufenthalt für eine Nacht

The room was spotless and the staff was very helpful.

8

Naseer

17. Jan. 2026

·

Aufenthalt für 7 Nächte

Carpets are becoming dirty and old. Transportation is also getting tough due to bad planning. Buses runs empty and not stop to carry thousands of passengers.

10

Selim

3. Feb. 2026

·

Aufenthalt für 5 Nächte

konum ve otopark güzel. temizlik biraz zayıf

6

Naseer

17. Jan. 2026

·

Aufenthalt für 3 Nächte

Carpets need deep cleaning.

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KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Die Zimmer sind klein und veraltet, mit begrenzter Temperaturregelung, knarrenden Matratzen, gelegentlichem Straßenlärm und wiederholt schlechtem WLAN auf dem Zimmer.

Ähnliche Gästebewertungen

8

Noureddine

10. Feb. 2024

·

Aufenthalt für 7 Nächte

ottima l'unico sgravio è il WiFi non prende bene

8

Mubeen

13. Sept. 2025

·

Aufenthalt für eine Nacht

Everything good except the internet. Very bad internet service.

6

Mehboobkhan

17. Jan. 2025

·

Aufenthalt für 9 Nächte

The hotel is nice but the reception staff is not at all good . The bell boys are very helpful thpugh. However there is no room service. We asked for it several times but didn’t get kt . I asked fresh towel in the morning and after repeated reminders phone calls and 3 visits to the reception i got it late after 10 pm. The room was no e but the mattresses were bad and creaking There were even coalroaches in the room.

8

Muhammad

14. Feb. 2025

·

Aufenthalt für 7 Nächte

too much AC, not in renter’s control. You have to go to reception to have someone set it at different temperature.

8

Abdulghani

16. Nov. 2023

·

Aufenthalt für eine Nacht

Clean and friendly Staff It is one the best around that area It’s like the other hotels in Mecca rooms are small and not too comfy

6

Mohsen

24. Dez. 2022

·

Aufenthalt für eine Nacht

location is good. it has very bad breakfast. almost nothing and very dirty tables wifi quality was also very bad

8

Ludi

1. Nov. 2023

·

Aufenthalt für 4 Nächte

Hotel rooms not spacious enough but manageable

6

Harrison

18. Feb. 2023

·

Aufenthalt für eine Nacht

Location is great. Staff are nice and helpful. Property condition needs some upgrade. Examples : AC temperature thermostat control is not is not automatic. Furniture is low quality.

6

Serap

7. Feb. 2026

·

Aufenthalt für 8 Nächte

Oda fena değildi. Fakat aşırı yol gürültüsü vardı

8

Abdulghani

5. Aug. 2023

·

It’s good so far nice staff very clean only thing is rooms are not large enough for family’s

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Der Service ist uneinheitlich: Viele loben freundliches und hilfsbereites Personal, aber es gibt immer wieder Beschwerden über unfreundliches oder nicht reagierendes Personal an der Rezeption und mangelnde Nachverfolgung von Anfragen, wobei einige Zimmer während des Aufenthalts nicht gereinigt werden.

Ähnliche Gästebewertungen

10

Shakir

9. Aug. 2024

·

Aufenthalt für 5 Nächte

Excellent transport facilities to the haram. Staff were friendly and helpful. Area was convenient and safe

10

Muhammad

5. Nov. 2025

·

Aufenthalt für eine Nacht

The staff are very good and welcome

10

Diana

28. Nov. 2025

·

Aufenthalt für 3 Nächte

What stood out to me about this hotel is that the staff is excellent. They were very helpful, and went out of their way to make sure guests are having a great experience. Overall, the room and beds are clean (and I did a thorough check). The showers show discoloration, but it looks like it’s due to aging, rather than cleanliness. Although we purchased a room with two beds, we were given 3, but I’m not complaining. An extra bed was really nice. The buffet options were decent. We stayed a total of 3 days, and each day had a different food selection. The transportation is the most convenient about this hotel, because it’s right across from the entrance. Although the hotel has its own shuttle bus, I chose to take the free public buses to Makkah that were across from the hotel that ran more frequently. The bus station that deports from Makkah was also easy to access, and ran frequently. I would definitely stay at this hotel again when visiting Makkah.

8

Nasreen

13. Nov. 2025

·

Aufenthalt für 3 Nächte

stay was good.24/7 bus service but house keeping is very bad,i had 3 nights stay cleaned not even once.

6

Mohammad

17. Sept. 2024

·

Aufenthalt für 2 Nächte

Like the area. Lots of shops around and easy access to bus that takes you to haram. The front staff was hesitant to change room as the room was very smelly when we checked in. Upon insisting he finally changed. The front staff needs a lot of training as I needed some tissues and some cream but no one answered. After som many unanswered calls I went to the reception and the lady sitting there was on her snap chat and didn’t bother answering the called.when confronted she never apologized and said she will send someone but never did. The other staff was great but the front staff don’t seem to be too interested in their job. The bellmen and cleaning staff were all great and hardworking. Nice hotel but the front staff needs to be client focused not self focused

10

Ayishatu

14. Apr. 2025

·

Aufenthalt für 27 Nächte

Alhamdu Lillah I was very happy and satisfied with the service. My room was always clean, I was in room 0124, but I forgot to ask the name of the housekeeper, but he ensured I always had my needs. And the staff was great as well. I really appreciated and thanked the workers/staff members. In sha Allah I wish to come back again.

2

Wassef

30. Okt. 2024

·

Aufenthalt für eine Nacht

Some employee opened the door at us in the middle of the night without calling in advance and without even knocking on the door. Then later that night the receptionist who failed to check me in in a clean room, came knocking at my door with a security guy saying I didn't go back to him after checking in.

2

Fadilat

2. Apr. 2025

·

Aufenthalt für 6 Nächte

Big hotel but there was always an odor from toilet. The service was poor because when you have any issues, they never pick calls at the reception. Phone will be ringing nonstop, until you go downstairs. I also had a problem with the location. The hotel shuttles can't be used during Ramadan, only public buses convey pilgrims to and fro. This is a major problem as there is a crowd before and after every salat so getting a bus to and from masjid al Haram was hectic. We didn't enjoy our stay.

10

Gazi

10. März 2025

·

Aufenthalt für 2 Nächte

We enjoyed our stay at the Hotel. The staff are very cordial and friendly. We like to stay again in future.

6

Saleem

30. März 2023

·

Aufenthalt für 3 Nächte

Below average staff services despite being called again & again even to fix locker or to bring towels in the room. The towel hanging hook fell off on my right foot thumb & caused serious injury but stuff was not even apologetic at all.They didnt even fix the hook during my entire stay...throughly disappointing...

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Lage

Praktisch für Umrah mit einer Bushaltestelle direkt vor der Tür, die schnellen Zugang zum Haram und zu Geschäften in der Nähe ermöglicht, aber das Gebiet ist von Verkehr überlastet, nicht zu Fuß zum Moschee erreichbar und einige bemängeln begrenzte Restaurants in der Nähe.

Ähnliche Gästebewertungen

10

Sajad

24. Dez. 2024

·

Aufenthalt für 4 Nächte

Friendly staff, very conveniently located with frequent bus service to Haram and the breakfast was an icing on the cake

8

Rifat

9. März 2023

·

Aufenthalt für 5 Nächte

L’hotel est beau et propre, les équipements étaient de bonne qualité. Points négatifs : le personnel a l’acceuil n’est pas tres amical, et le petit déjeuner proposé par l’hôtel etait limité en terme de variété ; il y avait essentiellement de la nourriture turque et peu de choix pour les autres nationalités. De plus l’hôtel est loin de Al-Haram, il est impossible d’y aller a pied, il faut utiliser les navettes. Pas beaucoup de choix de restaurants autour de l’hôtel.

6

Mohammad

17. Sept. 2024

·

Aufenthalt für 2 Nächte

Like the area. Lots of shops around and easy access to bus that takes you to haram. The front staff was hesitant to change room as the room was very smelly when we checked in. Upon insisting he finally changed. The front staff needs a lot of training as I needed some tissues and some cream but no one answered. After som many unanswered calls I went to the reception and the lady sitting there was on her snap chat and didn’t bother answering the called.when confronted she never apologized and said she will send someone but never did. The other staff was great but the front staff don’t seem to be too interested in their job. The bellmen and cleaning staff were all great and hardworking. Nice hotel but the front staff needs to be client focused not self focused

8

Adedayo

16. Dez. 2024

·

Aufenthalt für 3 Nächte

The property is easily accessible

8

LAHCEN

24. März 2025

·

Aufenthalt für 6 Nächte

This hotel has a great location

8

Iqbal

2. März 2023

·

Aufenthalt für eine Nacht

Hotel building and staff are good and friendly - Breakfast served with limited options. Hotel little far from Grand Mosque. To get to Grand Mosque requiring to hop on to Hotel bus that drop far from first entry gate you can find to enter to Grand Mosque - Buses take time to arrive and comeback - Buses wait at each point for passengers before take off - Hard to get to hotel either from inside of Macca or from Airport as location of hotel is located on very crowded, small street causing traffic jam and not very convenient location if you are in hurry.

8

syed

2. Jan. 2024

·

Aufenthalt für eine Nacht

Hotel is in very crowded street and not many options for food

10

Passant

25. Dez. 2023

·

Aufenthalt für 3 Nächte

Good Location, Amazing amenities, clean rooms.

10

Waleed

24. März 2025

·

Aufenthalt für 5 Nächte

Great service and convenient location to the Haram the buses are very close and around the clock.

8

Muhammad Umar Aziz

26. März 2023

·

Aufenthalt für 3 Nächte

The Property provided a comfortable stay not far from Haram as the Bus took hardly around 7 to 8 minutes to reach the boundary of the Haram.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Gastronomie

Das Frühstück erhält gemischtes Feedback: Einige Gäste haben die tägliche Vielfalt genossen, während andere das Buffet als begrenzt, von schlechtem Wert oder unhygienisch empfanden (z. B. schmutzige Teller).

Ähnliche Gästebewertungen

4

Neelam

17. Apr. 2024

·

Aufenthalt für 7 Nächte

Had a horrible time. The key card wouldnt work. Had to run up and down 4 times before getting into the room. Our room and bathroom was only cleaned once during 7days that too after complaining twice. Buffet is a waste of money no variety or continental foods. Not much fruits to have nor did they provide you with things you asked for

10

Diana

28. Nov. 2025

·

Aufenthalt für 3 Nächte

What stood out to me about this hotel is that the staff is excellent. They were very helpful, and went out of their way to make sure guests are having a great experience. Overall, the room and beds are clean (and I did a thorough check). The showers show discoloration, but it looks like it’s due to aging, rather than cleanliness. Although we purchased a room with two beds, we were given 3, but I’m not complaining. An extra bed was really nice. The buffet options were decent. We stayed a total of 3 days, and each day had a different food selection. The transportation is the most convenient about this hotel, because it’s right across from the entrance. Although the hotel has its own shuttle bus, I chose to take the free public buses to Makkah that were across from the hotel that ran more frequently. The bus station that deports from Makkah was also easy to access, and ran frequently. I would definitely stay at this hotel again when visiting Makkah.

10

Serdal

18. Juli 2025

·

Aufenthalt für 9 Nächte

Temizligi ve 15 arayla kabeye servus olmai cok guzel. Kahvalti guzeldi. Sadece elestri olarak çamasir makinesi yoktu. Uzun sure kalacaklar icin dezavantajlı olabilir. Ama utu, su isiticusi dahil bircok cihazi var.

10

Sajad

24. Dez. 2024

·

Aufenthalt für 4 Nächte

Friendly staff, very conveniently located with frequent bus service to Haram and the breakfast was an icing on the cake

8

Rifat

9. März 2023

·

Aufenthalt für 5 Nächte

L’hotel est beau et propre, les équipements étaient de bonne qualité. Points négatifs : le personnel a l’acceuil n’est pas tres amical, et le petit déjeuner proposé par l’hôtel etait limité en terme de variété ; il y avait essentiellement de la nourriture turque et peu de choix pour les autres nationalités. De plus l’hôtel est loin de Al-Haram, il est impossible d’y aller a pied, il faut utiliser les navettes. Pas beaucoup de choix de restaurants autour de l’hôtel.

6

Flooring

4. Feb. 2024

·

Aufenthalt für 4 Nächte

The breakfast was not good. They splitter and made two section. The group section had everything fresh. The plates were dirty. Management knew it

8

Qazi

26. Jan. 2023

·

Aufenthalt für 2 Nächte

Good value for money. The shuttle service was the cherry on the cake. Very convenient and very frequent if you want to go to Al Haram. Runs 24 hours. Breakfast was okay. I had better. The room facilities were just good, though the shower area was a little small but did the job for us.

10

Dalia

13. Jan. 2024

·

Aufenthalt für 3 Nächte

Service was great. Staff very friendly and helpful. Location was excellent, with buses running to the Holy Mosque 24/7. There is some shopping nearby too. Breakfast was great, with different items every day.

10

FAISAL

7. Dez. 2024

·

Aufenthalt für eine Nacht

All good in this hotel especially breakfast

6

Arshad

1. Jan. 2023

·

Aufenthalt für 2 Nächte

It's a reasonable hotel. Two major issues. 1. distance from the bus stop to Haram is too much. It increases the complexity when security closes the gates or the regular path. 2. Cleanliness is an issue. Rooms have very small bathrooms and are not clean. You have to request room service for cleaning the room. They have very good breakfast and dinner options. Even if you don't buy ahead of time you can decide while you are there. The reception staff is very friendly and they will help you whatever they can.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	52 $
Februar	63 $
März	110 $
April	45 $
Mai	178 $
Juni	69 $
Juli	39 $
August	36 $
September	39 $
Oktober	38 $
November	53 $
Dezember	54 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $51	20 $31	21 $31	22 $38	23 $35	24 $35
25 $36	26 $36	27 $37	28 $39	29 $39	30 $39	31 $36

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $36	2 $37	3 $38	4 $36	5 $39	6 $39	7 $36
8 $38	9 $38	10 $39	11 $35	12 $36	13 $39	14 $39
15 $39	16 $39	17 $38	18 $39	19 $39	20 $36	21 $39
22 $39	23 $39	24 $39	25 $39	26 $36	27 $39	28 $39
29 $36	30 $39

Elaf Bakkah Hotel

Preise für Elaf Bakkah Hotel

Monatliche Durchschnittspreise

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Doppelzimmer

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Vierbettzimmer

Junior-Suite

Gästebewertungen zu Elaf Bakkah Hotel

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