The Bene Hotel

Voyageant seule je m y suis trouvé très en sécurité

Recommended!

A little disappointed this visit. I have stayed here about 5 times with my family over the years and this stay just didn’t meet our usual standards. The staff were very friendly and helpful. It was the property itself that let us down. This visit was for 17 days. The first 3 days the room wasn’t getting cleaned until we rung reception and asked for the bathroom to be restocked with towels and toilet amenities. One of the bathrooms had a really bad smell. The shower wasn’t draining. Had to ask a few times for someone to come and see if it could be fixed. The back of one of the bathroom doors had a dark brown staining. Like wipe marks that got darker every day. We asked someone to clean it but it was never done. We also asked for Airport transfer back to the airport but was told we needed 2 seperate cars and to pay double the cost. As our family of 5 couldn’t fit in one car. We ended up organising a van transfer ourselves. The manger did come and speak to us the next morning to try and help but we had already arranged something by then. Over all I just felt a little disappointed as we have stayed here so many times but we treated as just another number.

プールと朝食が良かった。 シャワーのお湯がぬるいとか、気になるところはあるけれど、コスパはとても良いと思う。

Aircons kept tripping out for a lot of the stay. Bathroom drain was blocked causing a bad smell. Hard for taxis to get to for pick ups and drop offs. Room service took 2 hours one night with no warning or explanation. Staff were very friendly though. Would not stay here again.