AmoRoma Suite

The room was not what it showed in the website picture. The heater did not work very will. The place was safe. But was very disappointed.

The hotel is beautiful and centrally located, I loved the room. However, we had a small issue. We left our dirty clothes in a plastic bag on the floor next to the table and chair, along with a paper bag meant to store souvenirs we planned to buy. We left the hotel to explore the city, but when we returned, the bags were gone. We were told that no one had taken them, but we searched thoroughly, and they weren’t there. We suggested that maybe there was a misunderstanding and the bags were mistaken for trash and thrown away. However, if they weren’t in the trash, nothing else should have been removed from the room. We were told no, and even that our clothes were “lost,” as if we were lying. But these items were part of our luggage, and we had no reason to lie. We didn’t get any real answers, just that the cleaning staff doesn’t take anything from the rooms. I’m not saying this was done on purpose; the truth is that the clothes aren’t valuable to anyone but us. I believe it was just a misunderstanding. What’s upsetting is the attitude we encountered. They just denied everything and said it wasn’t them, but the fact is that neither of the bags was in the room. So, did someone else enter the room, or did they just disappear? Until the very end, on the last night, they told us, “We have no solution for this.The cleaning staff searched through the trash, but perhaps by mistake, the bag was thrown away” I suggest taking a photo or video of the room before leaving to have a backup.

Super place to stay . A little noise room from the outside

Good little place near to Termini Rail station with a good few restaurants only a few minutes away. Accommodatiom is straightforward, clean and functional and the staff are very hrlpful. Easy to get to main attractions either on foot or on public transport via Termini.

Though I never met the staff in person, but online customer service replied promptly and helpful. The room was clean and comfort. A few points can be improved 1. The WiFi was unstable and often disconnect. 2. The bath water temperature was unstable and running out of hot water before I finished my bath. 3. Thick stain inside the electric water kettle. I think it may cause by the mineral of the water but should be better to clean it.